Feels scammy... I went in to return a package from Chewy using a QR code. I asked them (older…read morecouple seemingly in their 70s or 80s) if they do QR code returns. The man said to "bring it and we'll try" so I brought my package in. They scan the code on my phone and it works, so they accept it. Then, the woman asks if I can give them $1 for the printing of the label. I thought she was joking because they both started laughing and it sounded like a request for a donation, not a fee, so I started laughing with them. But then they kept saying to give them a $1 because it cost them $80 to buy the scanner and also because they're a franchise and the franchise owner told them they have to charge customers to get their money back. Feels SUPER scammy. The scanner is a business expense and the fee wasn't listed anywhere. They kept insisting I pay them $1 saying "it's just $1" and "you can pay that." I don't know if this legal or not, but I felt VERY uncomfortable being coerced to pay for something that I didn't need to. The label was already on the box and $1 isn't much, so I didn't want to fuss about it. I also did not want them to not mail my package, so I did pay the $1 just to be done with it. However, I will NOT be coming back here as it seems they made me pay for something that I wasn't required to. After I walked out the door, I turned around and went back in and took a photo of the package with the label on it because I didn't want to take any chances with them possibly not returning my package and I heard the woman saying under her breath "stupid questions" and I'm pretty sure she was talking about me. Stay far away from this place.

Came in for a LifeScan (fingerprinting), and it was a slow process. The elderly gentleman was nice…read moreenough, but then made me pay $3 for copies of the form, even when I said it was unnecessary as my hiring contact never mentioned that and simply said to print and supply the owner with what they sent me. He kept on insisting that I needed to mail one copy and then keep one for my records. $3 down the drain for two very expensive pieces of recycled paper.

This location is under new management and it shows! The customer service is excellent and I have…read morebeen treated with courtesy and respect, no matter what I need - shipping services, or the many Amazon returns. This is now my "go to" and I'm glad to support my local community instead of taking my services close to the office.

Excellent service every time! The store is always clean, the staff is friendly and efficient, and I…read morenever have to wait in line. Quick, easy, and hassle-free. Highly recommend this UPS Store!

Andres at Postal Annex was fantastic. I came in needing notary service and he made the whole thing…read morequick, easy, and stress-free. Friendly, professional, and genuinely helpful from start to finish -- the kind of service that makes you want to come back. Highly recommend, and thank you, Andres and Margherita! Mention this review for extra smiles

Had such a pleasant experience here! The owner was beyond friendly, answering all of my questions…read moreand chatting with every single customer. Super easy to ship packages at a variety of rates and add-ons. There were also plentiful cute cards available for purchase. The highlight was most definitely the customer service - beyond just the owner, every single employee I interacted with was so kind and helpful and genuinely seemed to enjoy interacting with customers. I'll definitely be returning here for my shipping needs!

Line out the door on a Friday afternoon, so there was a bit of a wait, but I was grateful to have a…read moreplace to buy stamps and drop off mail after the post office had already closed. Convenient location and parking. Friendly service.

Dont ever go here, Jose a worker called me a Nigger twice, clinched his fists behind the desk, he…read morekept using vulgar language and was told to shut the fuck up. Hayden had to run from the back to tell him to leave and go to the back but he wouldn't. He wasn't listening to her. Good thing I had my 1 year old with me. Had to change his diaper and feed him and thats my priority in life. I didn't have time to call the police and file a report. He needs to be fired right away!! Alot of people dont have jobs these days and hes very lucky he has one, but he needs to be fired!! The worst representation for a great company. He needs anger management or something but if I owned this company and saw what happened through all the store cameras in there he would be fired immediately. He needs to learn how to treat others. He needs to be fired. Haydee did come out and apologized for 3 minutes but I told her it's ok it's not her fault but the owner Mr. Fazale Shuriff must let him go. The owner called me and apologized and asked if we can meet to apologize in person or if ill let Jose apologize but no thank you, not after that radical and irate personality he has. Im not a therapist or anger management Dr. and I hate being judgemental but he needs one if not both. But sometimes HR will take care of things especially with all the cameras in there. If you have a problem there with him I would call 1-800-789-4623 and file a complaint and they'll look into. I normally would not do this but he was wayyyy to radical, disrespectful and obviously doesn't care about his job, co-workers, customers or the Owner of the store Mr. Shuriff.

Go to greenwood express for all of your packing, shipping, and printing needs!…read more I came with my item , the owner helped me determine the best size box for packing and also ensured that we found a cheap yet efficient method of shipment. The owner was very professional and even stayed a little late to ensure I was able to drop off my package.

I first went to Greenwood Express to rent a mailbox for my business, but they now take care of all…read moremy business needs including packing, shipping, printing, and notary. The service is A+ excellent and the store is spacious and clean. I really connected with the owner after hearing about all the great philanthropic work he is doing for nearby public school children. I can spend my money anywhere, but it's satisfying to receive quality products and service while knowing I'm supporting a business doing positive things for our community.

Caroline was very helpful and went the extra mile, w-O obligation to. Also, she handled a tech…read moreobstacle well and resolved it ASAP. They have a wide variety of mailing supplies, some stationery items, and even a clear, tall display case with lovely items, for sale, inside. Caroline is the kind of store employee, in her case: manager, you wish you always encountered when needing assistance.

Beware! This store is not what it seems to be. I went to the store thinking it was a FedEx. My…read moremistake, but a sign on the front window says: "FedEx Authorized Shipping Center." However, I learned that it was a Postal Annex store and did not charge FedEx prices (or even close in my case). I copied my papers and prepared to send them by FedEx. Clerk Caroline correctly put my two mailings in two separate FedEx envelopes (going to the East Coast). She told me that the charges would be $69.44 for each. I told her that I had sent similar mailings by FedEx and been charged $10. She said that she hadn't hear of any $10 FedEx mailing charge and maintained the $69.44 charges must be paid. She offered to return my mailings but I needed to have them sent that day (August 27, 2023), as Caroline knew from our earlier conversation. I paid the total charges ($138.88) and left the store. The next day, I phoned the store in order to dispute the excessive charges with the manager, I called 3X getting no answer each time. I then called Postal Annex customer service in Denver. I was told (by Jeri) that each Postal Annex store is independently operated and has no limit on their charges. Jeri called the Fremont store and told me that no adjustment to my charges would be made. I am informed that FedEx currently charges $10.95 for the mailings such as mine (even shipping to the East Coast, as in my case). I made a letter complaint to Postal Express headquarters but there was no reply. Apparently, it is OK for Postal Express stores to rip off customers.

Reply from UPS Store: "For specific pricing inquiries, please contact us directly at (510)…read more742-1400. Thank you for your feedback, and we hope to serve you better in the future." That doesn't at all address my complaint. Looks like a boilerplate response and you didn't even read my complaint. $4 is a ripoff to charge a customer to print a ONE PAGE label that you print for free on "UPS Store will pack and ship your item" items. I understand you need to make a profit, but at $4 a page, you can buy a new printer every 50-75 pages you print. Run out of toner? Throw the printer away and buy a new one.

I used to love using this place for anything that I needed from mailing to printing and live screen…read morefingerprints. Today I mailed a poster to Newark which is one city away from here. It cost me $49.00 total to mail this which in was told was the cheapest by ground. I do plan on going back and seeing if this in fact correct. I am beyond furious the more I think about it

I have never heard of Postal Annex before but apparently they're super common as a one stop shop…read more I'm not sure if this is 100% accurate but I read online that FedEx and UPS drop offs are free but USPS drop offs have a $1. I dropped off my UPS package and the employee just scanned it and gave me a receipt (super sweet and friendly). The woman working was so welcoming and sweet. They've only been open for 8 months now -- I'm actually surprised it opened in this location because there's a USPS and UPS right across the street, but if it supports them, I'm more than happy to drop off my pre-paid packages here (I'm really hoping they make money off prepaid package drop offs?). They also have notary services and passport photos as other services they provide and their location is in a super convenient plaza.

Brand spanking new store, so fresh and so clean you won't even find a speck of dust on the…read moremailboxes. It's basically the Apple Store of pack-and-ship... but with cardboard. The owner and staff are genuinely friendly, and they offer every service you need (and a bunch you didn't realize you needed until you saw them neatly listed on the counter). Shipping? Check. Packing? Check. Random "oh wow they do that too?" services? Double check. No photos from my visit, I popped in for a quick passport photo and some photocopies. Trust me, no one deserves to be subjected to my passport-photo face. Notary services are available too, in case you need something stamped by someone who won't judge your mugshot