Caroline was very helpful and went the extra mile, w-O obligation to. Also, she handled a tech…read moreobstacle well and resolved it ASAP. They have a wide variety of mailing supplies, some stationery items, and even a clear, tall display case with lovely items, for sale, inside. Caroline is the kind of store employee, in her case: manager, you wish you always encountered when needing assistance.

Beware! This store is not what it seems to be. I went to the store thinking it was a FedEx. My…read moremistake, but a sign on the front window says: "FedEx Authorized Shipping Center." However, I learned that it was a Postal Annex store and did not charge FedEx prices (or even close in my case). I copied my papers and prepared to send them by FedEx. Clerk Caroline correctly put my two mailings in two separate FedEx envelopes (going to the East Coast). She told me that the charges would be $69.44 for each. I told her that I had sent similar mailings by FedEx and been charged $10. She said that she hadn't hear of any $10 FedEx mailing charge and maintained the $69.44 charges must be paid. She offered to return my mailings but I needed to have them sent that day (August 27, 2023), as Caroline knew from our earlier conversation. I paid the total charges ($138.88) and left the store. The next day, I phoned the store in order to dispute the excessive charges with the manager, I called 3X getting no answer each time. I then called Postal Annex customer service in Denver. I was told (by Jeri) that each Postal Annex store is independently operated and has no limit on their charges. Jeri called the Fremont store and told me that no adjustment to my charges would be made. I am informed that FedEx currently charges $10.95 for the mailings such as mine (even shipping to the East Coast, as in my case). I made a letter complaint to Postal Express headquarters but there was no reply. Apparently, it is OK for Postal Express stores to rip off customers.

This place was good generally and the owners are really nice…read more They also rebranded as they previously were a UPS branch, but now operate as independent owners of this business. They were always very friendly and able to answer my questions. I moved my mailbox only because I had to commute farther than I would have preferred. They are more competitive with prices than other mailbox services in my area, so they were always worth taking a look at. The only reason for one less star was they were open a little earlier than I would have preferred on most days and weekend and didn't have a DHL option.

Shout out to the friendly team for offering a smooth, painless package drop off experience. This…read morelocation has been our go to store for shipping out packages to family near and far. Everyone in the store has been helpful in answering my questions to understand shipping instructions for certain packages. There are several services offered outside of shipping such as notary, live scan fingerprinting, copy, faxing and shredding! Great one stop shop to get things done. Will I come back? Of course!

Always helpful and pleasant Newark PO is my go to, because…read morethat's where I go! Obviously, as I live here...

Not the best customer service. Came to pick up mail that was sent here from my apartments. Already…read moreinconvenienced with that. There's 6 people in line in front of me. Trang is the one helping me next at the counter and I give my ID, I let her know my address doesn't reflect where my mail is sent and she says she has to help the person behind me while I write my address (mind you it took less than a minute to write my address down) while I'm waiting 3 other people get helped behind me and now I have to wait even longer because of her inconveniencing me. I understand being patient, but what's the purpose of skipping me.

Got some papers notarized here with my grandmother. The wait wasn't too bad and the pricing was…read morereasonable. Offers many different services such as mailbox renting, scanning, faxing, printing, shipping, etc. Straight to the point services. Convenient location.

I went to this place to help notarize my son's transcript. Michael is very nice, accommodating, and…read morehas an affordable price. Excellent service

Had to rush print a document to be mailed the same day, and the helpful gentlemen at Copy Perfect…read moresaved the document to a thumb drive to be printed. To save time, you can email the document to be printed ahead of arriving, but there is no wi-fi there, so be prepared to use your own hotspot or drive. Printed pages were $0.50/each.

He was detailed, precise, and skilled, as well as thoughtful in his approach. Would highly…read morerecommend.

Went to get a document notarized. Good customer service. Small mini post office store. They also…read moresell small nik-naks, In the past I used the UPS store for notarization and they failed!!! Got my papers taken care of

Great people to patronize. Local store to ship packages or print documents. I was desperate to get…read morea document printed and while they closed already, they went above beyond in helping me. I've already tried 4 other places trying to print, without any success because they were closed. They were patient in helping me. I couldn't imagine anyone with such care. I would certainly patronize them again. Thank you!

Have come here many times and they're are two ladies there who are SO helpful. They always help me…read morefind the cheapest way to mail my items and their kindness is always appreciated!

Two ladies were working in the office this afternoon. The woman on the right was nice and helpful…read more I came in to ship a package, but they couldn't accept it because it was packaged incorrectly. I went to the packaging table by the door to fix it, but another customer was already using the right side, so I went to the left instead. Unfortunately, the woman on the left was extremely rude for no reason. She started yelling at me and was rough with my package while I was trying to get it ready to ship. I explained that my phone was taking a minute to load the QR code, but she kept insisting that I show it to her and continued raising her voice. There was no line either. It was a very unpleasant experience and made me feel rushed and uncomfortable.

Friendly service. Need a drop box outside through the wall to prevent mail theft and to avoid…read morehaving drop off customers wait which means less hassle for customers also it will save customers time as well.

This was the worst post office experience I have had…read more The clerk gave me a form to fill out but failed to include two pages. After I completed the form, she told me two pages were missing and made me fill them out again, which wasted a lot of time and caused unnecessary frustration. As I was just finishing, she told me the customer behind me would be helped first because my transaction "took too long," even though the delay was caused by missing paperwork on her part. When entering my address, she mistyped the letter U as N. While handwriting can sometimes be unclear, she did not confirm with me before printing everything. When I asked for a pen to correct it, she refused and said she typed exactly what I wrote, without taking responsibility for verifying such an important detail. I cannot pay over $100 in postage with an incorrect address. She showed no willingness to correct the mistake or help resolve the issue. This lack of care, accuracy, and customer service is unacceptable.