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    The UPS Store

    3.3 (476 reviews)
    Open 8:30 am - 6:30 pm
    Updated a few days ago

    Services - The UPS Store

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    Time

    On 7/1/2025, arrived in this place at 6:33 pm and there is still staff working in this store and said they are closed already and will not help me anymore. So I came in the next day hoping they will open on time since they closed the store on time yesterday. I guess not!!! Thank you for wasting peoples time

    I no longer work at the UPS Store.
    Adam S.

    Hurray, NEW MANAGEMENT:-) Gone are those two clowns with their demeaning dumb jokes and bad attitudes. Gone is the hassle of being over charged for items you can process cheaper at home. The two new gentleman running the store are AWESOME! What a change, what a pleasure! Everything processed quickly and easily, new self check kiosk is setup near the door. It's a pleasant experience. We used to travel 12 miles round trip to avoid the former cheese-bags. OMG, life's simple pleasures.

    People there
    Wenyi M.

    The manager and staff are very rough and unprofessional in treating customers. They have a terrible attitude and not listening to customer needs. I would give it a negative star if I could. One star doesn't reflect how awful an experience you might encounter there. They even quarrel with a person before I walked out of the store.

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    2 months ago

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    7 months ago

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    2 years ago

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    8 months ago

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    8 months ago

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    11 months ago

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    2 years ago

    Helpful 4
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    2 years ago

    Helpful 3
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    1 year ago

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    3 years ago

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    Photo of Nicole A.
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    1 year ago

    Awesome new management. Best UPS store in the area. They are skilled and super friendly. My go to location!

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    2 years ago

    Helpful 1
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    1 year ago

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    1 year ago

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    3 years ago

    Business owner information

    Photo of Local

    Local

    Helpful 1
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    1 year ago

    Amazing store with helpful staff. big shout out to Ajit for help package my Amazon boxes.

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    2 years ago

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    4 years ago

    Helpful 6
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    1 year ago

    Great service. Friendly staff. Short wait.Totally different experience from the previous owner

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    3 years ago

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    Local

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    3 years ago

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    Local

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    Photo of Corrie C.
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    2 years ago

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    3 years ago

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    Local

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    5 years ago

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    Local

    Helpful 2
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    3 years ago

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    Local

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    3 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    3 years ago

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    3 years ago

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    Local

    Thank you so much Timmy for your response ... We greatly appreciate it

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    3 years ago

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    3 years ago

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    Local

    Thanks, Shwan.. We greatly appreciate your business.

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    2 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    3 years ago

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    Page 1 of 12

    The UPS Store Reviews in Other Languages

    Ask the Community - The UPS Store

    When returning an Amazon package, does it have to be boxed as in a cardboard box or can it be put back into the Amazon envelope? Thank you.

    Need to put in a cardboard box to insure safe and complete return of item to Amazon.

    View All 2 Questions

    Review Highlights - The UPS Store

    I always come to this store as employees here are so helpful especially Raj & Himanshu are really fast and polite.

    Mentioned in 31 reviews

    Read more highlights

    PostalAnnex+

    PostalAnnex+

    (53 reviews)

    I frequent Postal Annex to ship my Poshmark packages. I've never had a problem. The man working the…read moreshop has always been so friendly and sweet. Poshmark has prepaid labels so you put it all together yourself and drop it off. This is a good place to do things like that. Always shipped on time.

    Feels scammy... I went in to return a package from Chewy using a QR code. I asked them (older…read morecouple seemingly in their 70s or 80s) if they do QR code returns. The man said to "bring it and we'll try" so I brought my package in. They scan the code on my phone and it works, so they accept it. Then, the woman asks if I can give them $1 for the printing of the label. I thought she was joking because they both started laughing and it sounded like a request for a donation, not a fee, so I started laughing with them. But then they kept saying to give them a $1 because it cost them $80 to buy the scanner and also because they're a franchise and the franchise owner told them they have to charge customers to get their money back. Feels SUPER scammy. The scanner is a business expense and the fee wasn't listed anywhere. They kept insisting I pay them $1 saying "it's just $1" and "you can pay that." I don't know if this legal or not, but I felt VERY uncomfortable being coerced to pay for something that I didn't need to. The label was already on the box and $1 isn't much, so I didn't want to fuss about it. I also did not want them to not mail my package, so I did pay the $1 just to be done with it. However, I will NOT be coming back here as it seems they made me pay for something that I wasn't required to. After I walked out the door, I turned around and went back in and took a photo of the package with the label on it because I didn't want to take any chances with them possibly not returning my package and I heard the woman saying under her breath "stupid questions" and I'm pretty sure she was talking about me. Stay far away from this place.

    Atlas Shippers International

    Atlas Shippers International

    (13 reviews)

    We paid $73 to ship a regular Balikbayan box size + bulilit…read more. Shipped December 1, 2023 short snag in Seoul Korea mid January 2024. Finally arrived in Lucena City, Quezon Province on January 30, 2024 2 Months now and more expensive. Though the bulilit is a nice bonus and added value.

    When we need to send money (remittance service) to our extended families in Philippines or send a…read morepackage to our home in the "Barangaay" of Philippines, we use Atlas! LOCATION: 7/10. Their small storefront is conveniently located inside Seafood City Supermarket (look on your left, right passed the entry to Chowking). They have two counters. EXCHANGE RATE: 9.9/10. Yes, 9.9/10. They won't rip you off like Xoom does on the exchange rates. We have always gotten the best exchange rates here. They have a modest $8 to $10 transfer fee depending on the amount and bank where you are sending the money to. We always call ahead to check the rates before we drop by. PACKAGE ("BALIKBAYAN BOX") SERVICES: 9.9/10. Again, their services outshine their competitors by far! They offer package tracking services via an Apple/Andriod app and best of all they deliver to remote areas too (without charging astronomical fees!). Their delivery rates are far better than their competitors and delivery times are pretty accurate. For current rates, please call ahead. STORE HOURS: 8/10. They are open till 6 PM on weekdays and 5 PM on weekends. For latest store hours, please call ahead and check with them. Overall, we love their services and have never been dissatisfied!

    The UPS Store

    The UPS Store

    (289 reviews)

    This is an UPDATE to the terrible 1-Star rating I posted three (3) years ago... on Nov 10, 2022…read more This UPS Store has gone through a complete change for the better! My last couple of visits were excellent. In fact, I asked the gentleman behind the counter if the store was "under new management, or whether it had been sold to a new owner." His response: "Same ownership, new employees." Why? It was clear that - with one exception - there were ALL NEW employees working. When I arrived, just before Christmas, the line was nearly to the door. I initially settled in and expected to be there at least thirty (30) minutes. Boy, was I wrong! The line moved so swiftly, I was up to the counter and done in no time. My second trip back today - to return Amazon delivery - was equally as fast. These folks are now operating with great efficiency and excellent customer service... a complete turnaround. Since I ripped them so hard before, I thought it only right to give credit when it's due. Great job!

    Me and the bf were looking for a best place to get our documents notarized and we are thankful that…read moreUPS can get it done. Now the frustration starts, when we drove to Sacramento to file our documents, the staff noticed one of our names was misspelled incorrectly. They said I had to drive back and get that notarized fixed but driving two hrs and back sounds insane but thankfully one of the staff was able to get our documents notarized and spelled correctly. Yes, I was charged another $30 to get it notarized again. But the notary said you should be able to get your documents refunded with a letter from the state. When we return, we drove back to the UPS store and we explained our situation. The situation was the staff misspelled one of our names and they said sorry theres no refund but we charged for our service. I get that I was charged for the service but the service was incorrect and not adequate. It was the staff mistake and she was the one in-charge of the notary and I should be able to get my refund back. It's not my fault, I wasn't the one who wrote the notary. If you're the notary, please double check your spelling before returning back the documents to the customer.

    The UPS Store - shipping_centers - Updated May 2026

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