I frequent Postal Annex to ship my Poshmark packages. I've never had a problem. The man working the shop has always been so friendly and sweet. Poshmark has prepaid labels so you put it all together yourself and drop it off. This is a good place to do things like that. Always shipped on time. read more

Feels scammy... I went in to return a package from Chewy using a QR code. I asked them (older couple seemingly in their 70s or 80s) if they do QR code returns. The man said to "bring it and we'll try" so I brought my package in. They scan the code on my phone and it works, so they accept it. Then, the woman asks if I can give them $1 for the printing of the label. I thought she was joking because they both started laughing and it sounded like a request for a donation, not a fee, so I started laughing with them. But then they kept saying to give them a $1 because it cost them $80 to buy the scanner and also because they're a franchise and the franchise owner told them they have to charge customers to get their money back. Feels SUPER scammy. The scanner is a business expense and the fee wasn't listed anywhere. They kept insisting I pay them $1 saying "it's just $1" and "you can pay that." I don't know if this legal or not, but I felt VERY uncomfortable being coerced to pay for something that I didn't need to. The label was already on the box and $1 isn't much, so I didn't want to fuss about it. I also did not want them to not mail my package, so I did pay the $1 just to be done with it. However, I will NOT be coming back here as it seems they made me pay for something that I wasn't required to. After I walked out the door, I turned around and went back in and took a photo of the package with the label on it because I didn't want to take any chances with them possibly not returning my package and I heard the woman saying under her breath "stupid questions" and I'm pretty sure she was talking about me. Stay far away from this place. read more

Came in for a LifeScan (fingerprinting), and it was a slow process. The elderly gentleman was nice enough, but then made me pay $3 for copies of the form, even when I said it was unnecessary as my hiring contact never mentioned that and simply said to print and supply the owner with what they sent me. He kept on insisting that I needed to mail one copy and then keep one for my records. $3 down the drain for two very expensive pieces of recycled paper. read more

A place that has everything to send a package without any fear of missing something. They have FedEx, ups and USPS. They take printout and finer printing. Been going over here for a while for package shipping and it's not too crowded. The uncle in the shop is funny and very polite! read more

Not bad I needed to get a Live Scan so I swung by here as this was one of the closer locations and I needed to get a couple things done. The store owner (a man), did my live scan and it took a little while. The system wouldn't take my finger prints for some reason. It definitely took WAY longer than expected. Nevertheless, thank goodness it's over. I paid $70 for the Live Scan. I feel like that's over priced?.. read more

First, open hour posted was 11a but they did not open till 11:15. When asked, owner said he was stuck in traffic. Is this your first day in business so you don't plan for traffic?! Secondly, I need to scan a QR code to print a shipping label. Despite fedex's website said this location can print labels, owner said he can't. So I waited for 30+ minutes and did not finish a simple task. read more

Avoid this place. The customer service is non-existent at this place. Went in to return a package and was literally ignored. So I do what a normal person would and wait for the cashier to acknowledge me. When a rude old woman decided to yell at me if I needed help. The situation is so laughable. Coming into a delivery story with a HUGE heavy package. Yes. Obviously, I came in for a service. Literally go anywhere else and experience the difference . read more

After posting my brutally honest review, I received fake threats from an "attorney".... lol after posting my review. After doing some research found out the "attorney" who private messaged me on yelp : Anna K , is probably the owner/ family member @ this location. Since I seen multiple "fake" reviews posted by this individual praising their own business, Postal annex. I just am utterly disgusted at how I was treated by the owner of this place, FIRST OF all he was NOT EVEN wearing his mask properly and used skimpy OLD baby wipes from the corner store to wipe the live scan fingerprinting machine. ESPECIALLY DURING A TIME OF A PANDEMIC RIGHT NOW??? This is not WHAT I EXPECTED? On top of that TOOK ONE HOUR TO complete the whole process, he DOES NOT know ANYTHING about the live scan process....He asked me and my sister questions on what to click on his computer screen LOL. AND WASTED 3 LIVE SCAN APPLICATIONS FOR MY FAMILY AND I ? HOW IRONIC that this anna k person left a bad review for appliance repair master demanding for a measly 200 back... but refuses to reimburse more than that to his client. Absolutely dissatisfied and ashamed that this is one of the faces of post annex. I hope Post annex franchise sees this and reconsiders who they have represent THEIR FRANCHISE. read more

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My sister and I went in to try to get a reimbursement since our live scans were unfortunately not processed correctly because the owner obviously DOES NOT KNOW ANYTHING ABOUT LIVE SCANS AND FINGERPRINTING!!! PLEASE REFER BACK TO THE PREVIOUS BAD REVIEWS! The owner took off his mask and started YELLING at us in front and kept telling us it was our fault that the paper work did not get processed when it was a computer mistake and most obviously was his fault. Even the lady who did our fingerprints recently, the provider informed us that IT was so Mr Mody's fault. It's so sad that so many people get scammed from individuals like Mr Mody, the owner of this Postal annex and they end of giving other providers a bad rep. as well. The way my family and I were treated was unacceptable and honestly this issue needs to be addressed so others are not affected the way we were. read more

I don't normally review businesses but I had to for this one. The clerk was on the phone taking personal calls regarding over paying on his $600 electric bill for his rental. I know far too many details after waiting 10 minutes to hand him a package. Only after he was placed on hold by the other party did he asked me to drop off my package and go - without a receipt. I took my package elsewhere, seems kinda shady to leave a package without getting a receipt to scanning it in. read more

Needed LiveScan done and decided to come here instead of UPS as it was about $10 less. No frills place; family owned. I spent a decent amount of time in the store getting fingerprinted so i can confirm they do not give receipts if you drop off a package, my guess is because they're a third party. Anyway, you likely wont be welcomed in but just kindly assert yourself and ask for what you want and you'll be helped! They do key copies as well - i got two done and no problems. Reasonable prices! read more

My mom needed documents notarized and this store is close to where I live. I'm glad we came here because my mom had a ton of questions, and the gentleman who runs the store was very patient and explained everything to my mom. We ended up coming in the next day to get another document notarized because my mom forgot she had another document, and it was the same consistent and good service. I plan on coming back here again to get any future documents notarized. read more

Dropping off two packages for FedEx. Employee (probably owner) was extremely rude. Never going back again. read more

Please do not come here. The old man is very rude. This place is a mess. Very unorganized and chaotic. They do not follow COVID guidelines. The old man, uses a regular baby wipes to wipe down the live scan machine. So not sanitary. Also the old man sometimes takes off his mask to talk to the customers. read more

I've always had a great experience here. The owner knows what he's doing and always gets my job done. The only minor complaint could be that he is a one man operation so if there are a few customers ahead of you, you will end up waiting a bit. But I feel it's worth the wait. read more

I'm a little surprised at the bad reviews. I've been there for State Bar fingerprinting, and twice for shipping a computer. Each time, the owners were really sweet. I agree that the place isn't pleasant to the eye. But the owners helped me pack my computer, find a box, and even made small talk. I guess I don't have high expectations of a postal outlet. But I really haven't had a bad experience there. read more

I came here at 10 because google map said it was open at 930 am. The sign on the window says it would be open at 1030am. So I ran a different errand and came back at 1040am roughly. No one was there. So I started Yelping for close by PA's. When I found one they had just driven in at 11am. Half an hour late....pretty bad. However my experience with the owners was nice an pleasant. I came here for finger prints for my work clearance. They did a good job and was very polite. Just didn't like how late they were..... read more

Thank you PostalAnnex+ for wasting my morning. Your Yelp says 9:30, your sign at the front door says 10, your actual time says never coming in. I'm still waiting for the door to open. Boy, bye. read more

PostalAnnex+ - Shipping Centers Near Me - Newark, California

I wish I could give minus starts to this place. Extremely rude and disrespectful people work here. There was this old man and an old woman, who didn't want to talk with courtesy. I had an infant with me and they just didn't want to help me at all. Forget physical help, they didn't even get up or come closer to discuss my package drop off. Refused to print my label, refused to accept the package and asked me to leave the office. The old lady asked me - what brings you here? I said - I need to drop off the package. Can you please print my label? She says - we don't do that. I said fedex always does that for me and I have an infant, the package is heavy. Could you please print? I can pay you the charges. She says - then why did you come here? why don't you leave and go to fedex? Really? Is this how you talk to your customers? Also seeing that I have an infant with me and I am carrying a big and heavy package. I had to leave my package on the street, put my infant in the car, and then come back for the package. Is this how to treat your customers first thing in the morning? Ungrateful people. Never recommend anyone to go here read more

I came to this place to drop off pre-paid package. Package itself weighted about 40 pounds and was quite bulky. It was really hard to fit it to the trunk of my car because both weight and size. The owner refused the package and suggested to return tomorrow because he didn't want to store big boxes inside the office overnight (for some reasons this policy works only for pre-paid packages). read more

Total rip off, prices aren't set. A very older gentlemen guessing that's the owner just come up with the prices on top of his head. Came in just to print 2 pages and charged me 3.50? Really? For two pages that came out on cheap paper. Very disappointing , would recommend if you need to print to go to FedEx or better yet the library! read more

I went here because it was close to Safeway. It was a convenience play. I had a prepaid FedEx package that I wanted to drop off. I walked into the establishment and approached the counter. An older gentleman was sitting in a fold out chair. While he wasn't in the middle of doing anything, he also didn't acknowledge my presence. I told him, "Hi, I'd like to drop off this prepaid package." He didn't respond. I looked over my shoulder and noticed a woman being much more animated because of her amusement with a YouTube video playing on a desktop computer. I looked back at the man behind the counter and this time formed a question instead of a statement as a means to draw a response - "Can I give this package to you to ship back via FedEx?" This time he pointed his index finger just above the countertop. I asked him if I was to drop the package there. He confirmed by pointing down this time. I asked, "Is that it?" I was a bit concerned that this package might not make it to it's destination. He didn't respond. I would give the place one star, but I just called the recipient of the package and they confirmed that they indded have tracking on it. I guess the guy behind the counter just thought that I was a complete waste of time since I wasn't necessarily paying for anything. Who knows? What I do know is that was probably the strangest shipping experience I've ever had. read more

Such a ripoff. 27% mark up for for regular USPS postage stamps! It's totally ridiculous.

Unfriendly atmosphere, customer service, rude, the owner is a grumpy old man. The place needs a makeover, stuff everywhere. Never coming back again. read more

When we reached at the store at 9, there was a sign from owner saying he'll be back at 10. So we waiting until 10, but he didn't show up. So we called emergency number listed on the door. The owner picked up and said, he will be further late. May be 10:30 but not sure. What a waste of time. read more

(Reviewing for Notary Service only) Quick, convenient and easy to get a document notarized here, and the rate of $10 is reasonable too. read more

They simply doesn't welcome business. I tried to drop off DHL package at 3:30pm. The guy was having nothing to do when I walked in. I am the only customer. I told him I have DHL drop off and he looked at me trying to think something to say. First, he said it is past 3pm and the package will not get picked up until tomorrow. He suggested me to look for someone else out there. I told him it is fine, I can just leave it with him. Then, he goes "I have to charge you $2 to call DHL driver to come here". Seriously? I get the calling driver part but did he just make up the $2 part himself trying to ask me to go away? read more

Went here for a notary. Very friendly owner, shared some cute stories of his grand daughter and what she does when she comes to the store.

tl;dr -- They mark their USPS services up by an unacceptable rate. A couple bucks I can understand, but $4-7 on "flat rate" packages? ***Pros*** -No line, probably due to my issues and those mentioned in all the other 1 or 2 star reviews. ***Cons*** -Flat rate USPS services cost an extra $3-7 more than you would pay at the post office. -The guy misquoted me a cheaper rate, then told me the actual rate once we had already boxed up the item and sealed it. -This place is a sauna, which is especially bad because... -...the service is SLOWWW. It was like watching my grandmother learn how to use a computer for the first time. If there had been a line this trip would have taken hours. read more

Not trying to create drama but honestly I know the owner And he lives in Tracy Ca and has to commute from Tracy to Newark in Bay Area traffic every day so if he is late understand the traffic is horrible in the Bay Area just wanted to put that out there read more

If I can give 0 star I would. This is a terrible place! No services on top of the fact they ripped you off. Can you believe they charge you $1 for the shipping label envelope which every where else (even another postal annex) will give it to you free. I came for a quote to ship overnight, he said $30. I went to USPS, $8! Beside, they are not friendly people. No services. Sit and playing with their phones and don't even bother to answer your question. You have to repeat yourself few time before they give you the annoy look and ask what do you want? Please do yourself a favor and drive a little more and go to ups/FedEx/ usps. Trust me! I learn my lesson, I went there twice because it was close to my work. Never again! read more

I am new to having a rental box instead of a house address. This postal annex AND the one in Fremont/paseo padre - are owned/managed by very pleasant courteous (different) people but service is very customer satisfaction oriented. I've rated both A+ Gucci. I spend my time and $ where I feel my biz is respected and appreciated. read more

Ask the price for everything before you do anything here. Total bait and switch. I went here to get a document printed. There is a sign on the table that clearly says Black and white prints are $0.25/page. First off it took about 20 minutes for him to print my document out which was only 6 pages. The computer was slow, the printer was not responding etc.. etc... Finally after the document was printed I was informed that the price was $1/ BW page. When i pointed out the sign to the owner, he said that, the $0.25/page was only if your printing from the internet but if your printing from a thumb drive its more which was not stated anywhere in the sign. So what should have been a 2 minute job and in theory cost me only $1.50 took 20 minutes and cost be 6 bucks. I'm going to fedex next time read more

Highly unprofessional. I came here for fingerprint. The owner and the wife served us. It took the guy 40 minutes just to figure out what to do, like how to enter info in the computer, where to send etc.. He asked me couple times what is this what is that, is it the right form, he can't find the number. And he said he did that before. Very assuring... And another one hour later, it's finally done...It normally should take 10-15min... I just read the other review saying they messed up that lady's result. I am not surprised at all. Just have my fingers crossed now... read more

This is a place from hell. I went there this morning to drop a FEDEX shipment (medium sized box with a laptop). The box was not taped because I was not sure if the store would like to see the contents or not. I requested the store owner to tape it and he points to the wall and asks me to buy a roll of tape at the exorbitant price and tape the box. He was not even polite and he was leaning on his chair the whole time. If there is a negative star for the rating I would give it. I will NEVER EVER go back to this store. read more

The owner of this store was really nice. We had a hard time getting my fingerprint to scan, but she was really patient with me and wasn't being mean, impatient, or even rushing me like the other places would. I highly recommend this place if you're looking for a place to get your background check. It's $25 which is a lot cheaper than most places. read more

very friendly staff. the owner/operator is there most times I walk in. I have a box there and they are always friendly.

If I could give this place zero stars I absolutely would. This man gave me the worst customer service I have ever experienced in my entire life. I came in for a live scan, the store is filthy and cluttered and neither one of the workers were wearing a mask. Shortly after I arrived and asked about the live scan services, I was berated for not having a driver license (which should not have concerned him what so ever). Secondly HE ATTEMPTED TO CHARGE ME $94 DOLLARS FOR THIS LIVE SCAN which is a solid $30 more than any other place I have ever been to. I was fully prepared to deal with the horrible and overprice d service until I started watching him work and he looked just a clueless as I did. After standing there for 15 minutes while he made no progress I gave up asked for my belongings and left. Thank goodness I found Mail N Services right around the corner because not only was he rude but he was absolutely useless. read more

Quick fax. They even sell gift bags, don't know how much though. Faxes are reasonable in price.

The owner was such a gentleman in helping me out in a bind today. I just needed to print my resume. He stopped what he was doing to help me out. Much appreciated. read more