There service at Travellers Mailbag is excellent! We have used this business for at least eight years and have not had one complaint. Lisa, the owner is always there. She is professional, cheerful and will go out of her way to be helpful. Mail is promptly in our box, we can call and ask if something has been delivered yet, saving a trip if it is not there yet. When traveling we know our mail will be safe and there when we return. We do not need to worry about packages disappearing from our doorstep, they will be safely at Travellers Mailbag. I highly recommend this business. It is a great, reasonably priced service that we continue to appreciate. read more

This is an amazing service! John and Lisa are both warm and courteous while handling an armload of requests and mail services. Very professional and organized . They have been a tremendous help to me as I have moved to Central America. I get very little actual mail, but when something important comes through John or Lisa always contact me promptly to make arrangements to scan or forward mail to me. I can't say enough good things about this business!! read more

Best place you can find if you need this type of service! Not only is it a real address but they are genuine kind and helpful people that go above and beyond what would be expected.. thanks to the folks at travelers mailbag ! Cheers and god bless them read more

If you're a traveler, or someone who moves a lot, Traveller's Mailbag is the spot for you centralize all of your mailing needs. My family has had a box here for over 20 years, and have seen several owners running the business very successfully. John and Lisa are top notch owners and are the friendliest people to hang out with! I move a lot, and having this service has prevented me from having to change my address with the DMV about 20x in the last 10 years, and they always forward my mail quickly/cheaply when asked! Highly recommend for all mail services!! read more

Here's why Travellers' Mailbag is so great: 1 & 2. Way cheaper than UPS store and 1,000 times better mailbox service than UPS store. After tearing my hair out trying to get the ever-changing teenage employees at the UPS across the street to do eeven the simplest things (just call me if I get a package!), I signed up with Jack and have had nothing but wonderful service. 3. You'll get a call when a package arrives. 4. You can leave for a month at a time and call Jack and he'll tell you what kind of mail you've got -- believe me, he knows the difference between junk and a paycheck. 5. As a business traveler I've used personal mailboxes a lot in Sausalito and SF. Travellers Mailbag is head and shoulders above the rest. 6. Jack is the man. read more

It's now almost five years later and the new owners John and Lisa are just as great at running the business.

As you all can now see from Johns absolutely absurd comment on my review; that they are falsely judging me and proving how disrespectful they truly are. I do not live in a homeless encampment, I am not homeless and I do not have any mental health issues: I have informed them that these wild exclaims they are saying about me are untrue after Lisa said these lies about me, [laughing] infront of me, to the women in the business across from them after unlawfully telling me that my mail service was terminated at the travelers mailbag, that I have paid for till the end of the month, because I was questioning about my recently lost or stolen package, yet both John and lisa CONTINUE to lie and slander me, to my knowledge, to others at the mailbag and on yelp; wrongfully assuming where I live and my mental health, telling others that I have a serious and specific mental health disorder (I do not) and therefore abusing a young mother in more ways than im comfortable mentioning. USPS has confirmed with me [prior to Lisa telling me that I could not recieve mail anymore at the Travelers Mailbag] that the USPS [next to mollie stones] did NOT accidentally recieve my package as John had previously suggested. USPS confirmed that it was SCANNED and delivered @ the travelers mailbag as my tracking number clearly stated ! After confirming this (again) I simply relayed what USPS had told me to John with the hopes of finding my lost or stolen package (John never asked for a tracking number) from the travelers mailbag as it was a one of a kind ceramic piece. So, because of that they terminated my mail service, and they attack and slander me! At the time when Lisa was unlawfully terminating my mail service I walked to my car but she continued to come towards me, attacking me, while slandering me (to the women in the business across from them).. while being attacked with my package still lost or stolen I didn't know what else to do besides call the police. Such unprofessionallism. This is not an okay response or behavior for a practical mailing issue or with regards to many of those who actually do or dont suffer from mental health issues or who are or are not experiencing homelessness and unfortunately this is not uncommon behavior(s) (gaslighting, judging, condescending, slandering..) for others that I know of at the travelers mailbag to experience from John and Lisa. I am not lieing about anything I have stated in my review including about John opening my package illegally without my permission [this happened a month or so prior to loosing said package]. Thankyou for proving me right and giving me more evidence for the defamation lawsuit with your comment(s) John. now the world can see the true colors at the travelers mailbag! I want to add that they are not serving the anchor out community what so ever and are overpriced. USPS would never! P.S I was not planning to extend my time at the travelers mailbag because of all the different instances of terrible service prior to the unlawful "termination". read more

The Travellers Mailbag - tracking number for my missing package. John told me to go check USPS who confirmed that it was scanned as delivered @Travelers mailbag. - Mailbox Centers Near Me - Sausalito, California

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Great local business. Kind friendly new ownership has really made this into a professional operation with great services. Works great for my business. Connected to the waterfront and a real asset to our community. read more

If I could give this business 10 stars I would! This was my first time ordering a courier service and John was amazing! Not only did the Travellers Mailbag give us the lowest quote of the three companies I called, but also gave us amazing service. He accommodated our delivery schedule and arrived right on time to deliver our boxes. I definitely would call John again if I ever need a courier service. I highly recommend this business to anyone looking for courier service in Marin. John went above and beyond and even delivered my boxes to San Francisco. read more

They provide the best service, and it's a really fun place to visit. Buddha the cat is amazing. They are very helpful and reliable. It was tragic that Jack passed away, but his wife Julie is doing an amazing job. She is really stepping up in a strong way into a difficult situation and my hat is off to her. read more

The customer service is outstanding. John and Lisa go above and beyond, and do so without you even asking. Very professional, very responsible and really nice people. read more

I think Yelp is listing the wrong hours. It says they are open this Sunday...they are not answering the phone. I doubt they're open. Will update this review once I find out. - Yep. Closed on Sunday. I just went there. read more

Really nice local place. Great for all your shipping needs. No reason to go anywhere else in the area: cheaper, nicer, local/neighborhood business. read more

Travellers Mailbag is GREAT! Used them for years! Jack is awesome, I know that things are being handled and he is always friendly and helpful, he has rushed stuff in a pinch and always come through, best mailbox experience I have ever had! Highly recommend. read more

This service is amazing! For anyone who travels, changes residences on occasion, or doesn't want mail delivered to their home or a p.o. box, Travellers Mailbag is the answer. Mail is held for as long as one wants or can be forwarded anywhere in the world. All packages can be delivered and signed for here. You can call in to see if a particular piece of mail has arrived and even ask to have the proprietor keep an eye out for a jury summons and email you if one arrives and you are in China Yes, there is a reasonable charge, but the service is invaluable. Highly recommended! read more

Thanks so much Lisa and John at Travellers Mailbag! You make my life so seemless! Not only for monthly bills and the privacy of not having them come to the house but also for packages around Christmas and birthdays - you are amazing! Life-changing service! And always so nice and helpful! A++++ business and 5 star rating! read more

Lisa and John, who recently took over operations, have been awesome!! They were extremely friendly and helpful while I had a mailbox with them, and have been very accommodating and patient with having items forwarded after a recent move I made. I highly recommend them for anyone looking to have a local mailing address! read more

I have been with Travellers Mailbag for more than six years. John and Lisa deliver personal service to everyone, especially the Sausalito Houseboat Community. I use the 3020 Bridgeway address for my business and personally for my own security and for the prestige of the address. Many of us travel for work or visit children abroad. It is wise not to have packages and mail pile up at home. John and Lisa can be trusted to forward mail, hold mail, alert us to urgent messages and even deposit checks. Our packages are safe with them. They know each customer personally and continue to add services that compete with the national companies but at a far more competitive price and friendly service. Recently I received notice from the IRS of an audit. John immediately scanned the materials for me, including a power of attorney for my accountant to expedite my representation while I am out of country. Life saver. read more