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San Francisco, CA

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Mailboxes & Company

4.1 (36 reviews)
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Services - Mailboxes & Company

Apostille or authentication

Notarial copy certification

Jurat

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Recommended Reviews - Mailboxes & Company

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Photo of Sean Y.
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12 years ago

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8 months ago

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3 years ago

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3 years ago

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3 years ago

The whole team is amazing and believe in customer service as their North Star. Great business!

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5 years ago

Always talked to Atem and he is super friendly and reliable. Rented mailbox and set up forward for overseas when away too, very good !

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3 years ago

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6 years ago

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7 years ago

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12 years ago

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13 years ago

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16 years ago

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9 years ago

Very friendly staff (Adam) and offered to help us out with an extra box previously used free of charge. A nice little neighborhood store.

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19 years ago

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18 years ago

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10 years ago

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11 years ago

I don't recommend buying stamps here. They charge 37% more than the post office would charge per stamp. Rip off.

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15 years ago

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16 years ago

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18 years ago

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16 years ago

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12 years ago

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Ask the Community - Mailboxes & Company

Review Highlights - Mailboxes & Company

“Always talked to Atem and he is super friendly and reliable.”

Mentioned in 3 reviews

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Postal Chase - Front of store

Postal Chase

(55 reviews)

Marina/Cow Hollow

I was given this company as I needed to ship my port to my travel agent. It was sent to me by…read moreFedEx but FedEx does not ship alcohol. They told me that Postal Chase would be able to ship alcohol. I came in and was greeted immediately and the process to send my port from Portugal was process and will be sent to Beverly Hills. As this shipment is alcohol, I had to pay a $10 fee for an adult to sign for the delivery . Service was around $36.00 . Great service and excellent customer service! Thank you for handling my service request.

We have been using this Postal Chase for years and years because it's nearby, the staff is always…read morefriendly, and we've never had anything to complain about. So even though there is a FedEx store a block away, when I needed something delivered "overnight" I didn't hesitate to go to the Postal Chase. And boy, am I glad I did! The package that I'd paid an astronomical fee to have UPS deliver "Next Day Air" wasn't delivered for 3 days. Yes, it was eventually delivered, eventually, but the person I sent it to was already in a different state. I went into the Postal Chase ready to have them tell me it wasn't their fault, or these things happen, or there's no guarantee, etc. Instead, the clerk took down the details and told me the owner would be in touch. He called me the same day! Before I even had a chance to complain he apologized and offered us a full refund. The best customer service I've run into in years.

Post Box - Outside view

Post Box

(70 reviews)

Marina/Cow Hollow

Love them! They are so helpful and efficient!, lovely to talk and very understanding.read more

"I'm in and out. No commitments yet" ‒ Peppina, owner, Post Box, July 29, 2026, when I asked when I…read morecould come get my mail. For over 30 years I have been a customer of Post Box, since February 1995. On April 22, 2026 I came in for my mail. The young man at the counter checked the back and told me there was nothing there. Hours later the owner emailed me: "I checked w Gabriel, you did not pick up your large envelopes in the back." I have not been able to get that mail since. In June and July I did not find the shop open. I went ten times, at different hours of the day, all within the hours posted on the door and on Google. Shut every time. Shades drawn, which I had never seen in all my years there. On my last visit, July 27, in the middle of the day, a neighboring business told me Post Box is not open. On July 29 I emailed asking whether the business was closed, since no one was answering and the shop was shuttered. Her reply: "I'm in and out. No commitments yet." My account is paid through October 1, 2026. On March 5, 2026, at the request of the owner, Peppina, I paid $216 by Zelle. That evening she wrote to me: "That would make you next due October 1, 2026." I have since discovered that she was paid twice for the same six-month period the previous fall. I had given her a card number by phone days before that visit. When I came in she told me she had never received it, so I wrote her a check for $220.50, which she deposited. Twelve days later she charged the card she said she never got, for the same six-month period. August 1 was the first time anyone answered in weeks. I reached her at the number posted on the door. She said she wasn't feeling well. The moment I asked about my mail, she told me I owed her money. I said I didn't, that I had paid and she had acknowledged it. She hung up on me. She never once acknowledged that the shop was closed. Over five days and eight emails she asked for six different things, and never once named an hour when someone would be at the shop to hand me my mail. I offered to pay money I didn't owe, and to come at any hour to meet her or anyone she named. She said no to all of it. She then told me she was closing my box, and that any mail arriving afterward would be "à la carte. No box, no key, at $5 per piece," on an account paid through October 1. On August 14 she wrote: "we are open 7 days a week... See you, Gregg, with the key." On August 15 I went in. My box was empty. The front door was wide open, mail stacked on the floor mid-sort, no one there for ten minutes. When the owner appeared I said hello. She didn't answer. She said, "You have the key." I said yes, I'd trade it for my mail. She said no. I asked to see the mail. She said no, and told me to get out of her business. Fifteen seconds, start to finish. In her recent responses to other customers' reviews of this business, she has denied that any mail theft ever occurred here. In August 2022, when I was out of state and had asked her to forward my mail, it never arrived. On August 7, 2022 she told me it had been sent. Five days later, when I said I still had not received it and asked for tracking, she gave me a number that turned out to belong to someone else's package, delivered months earlier on the other side of the country. Only after I caught that did she tell me the mail had been stolen from her lobby. On August 13, 2022 she emailed me: "Bad news, the entire bucket of mail was snatched from my lobby yesterday evening. I am gathering intel and contacting the postal inspectors office." For most of my years here, this shop was owned by Marie Firl. She was organized, kind, and completely reliable. She died in June 2013. I'm posting this for the people who remember what this place used to be, and for anyone deciding whether to trust it with their mail now.

The UPS Store

The UPS Store

(111 reviews)

Marina/Cow Hollow

I'm here nearly weekly for Amazon returns and always impressed with the efficiency and friendliness…read moreof the staff! This is a great neighborhood spot to get errands done quickly and the staff is always helpful and kind.

Horrible experience, please stay away from this store. I was shipping a high value item (passport)…read moreand asked for next day delivery. Paid $200 and asked the gentleman to confirm twice that it would be ready to deliver by tomorrow 9am, and he did. When I got home I checked the UPS tracking and it said Monday, not Saturday. I went back to the store 20 minutes later and they said there was nothing they could do. I later learned he'd selected next day but forgot to select "Saturday." He first tried to say he'd clicked Saturday, then finally apologized. It got worse from there. My husband called Chase about the situation, and they told him that if he returned the package to sender, given it had only been 1-2 hours, he could likely pick it up at the store on Saturday (the next day). Instead, we're now getting a Wednesday delivery. I tracked this down with both corporate and field staff, who confirmed the store's auto service tier defaults to a 3 day return to sender, even though a next day option exists. Field staff on high alert tried to intercept the package, but couldn't, since the store had selected the 3 business day shipping option. So this store's error cost us a Saturday pickup and replaced it with a Wednesday delivery, on a passport we needed urgently. We ended up paying 5x the next day shipping amount to move flights because of this. They didn't offer a refund either, since technically the service wasn't "completed" as expected. I was told to write to the store email and have not received any response, apology, or refund even though I did not receive the service I was told I would (and paid $200 for). It's scary that this level of clerical error happens with high sensitivity documents like passports. Staff need much better training. Until then, I would not recommend UPS, and definitely not this store.

UnionPostSF - Notary services!

UnionPostSF

(93 reviews)

Inner Richmond

Great guys at Union Post SF…read more Apostille service is speedy, top notch and at competitive pricing. All their staff are certified notary public which adds a lot of value to your document work. Highly recommended

PLEASE READ! Important need to know before sharing sensitive information with this businessI went…read morein at 10:18 a.m. on September 23rd with my mom to have my Live Scan completed. My mom was also interested in getting a Live Scan done, so she asked the man working there a few questions about the pricing. Unfortunately, his response was rude and dismissive from the beginning. He eventually answered her questions, but continued to have an attitude and even questioned her about who she was. I completely understand that I was the person being serviced and that my mom was not the one receiving the service at that moment. However, she was simply asking a basic question about the prices listed so she could potentially receive the service as well. There was no reason for the interaction to become unnecessarily confrontational or disrespectful. There were other customers waiting for services who witnessed the interaction. After seeing what happened, they decided to leave before receiving service. The employee then asked me why those people had left and assumed they were with my mom and me. They were complete strangers, and I had no idea who they were. My mom simply provided her own name when he questioned her; she never said those customers were with us. I paid $104 for my service, and I should not have had to sit there listening to an employee complain about other customers leaving, especially when I had nothing to do with them. I came in expecting a straightforward service and basic professionalism and respect. When I told him that I was uncomfortable with him bringing up and complaining about people I did not know, he wanted to end the session. I had to convince him to continue with the service that I had already paid for. Having to do that was extremely unacceptable and made an already uncomfortable experience even worse. I came here simply to get my Live Scan done. I expected professional and respectful customer service, and unfortunately, that is not what I received. Based on my experience, I will not be returning, and I hope others consider this experience before choosing to come here. EDIT: -- from google review You speak about keeping sensitive information safe, yet you included my full name in your response on google WITHOUT my consent. Where in my display name, do you see my full name? You have my full name because of my live scan!! I understand that your process may require asking clarifying questions, but the attitude and manner in which we were treated from the beginning were completely unnecessary. As a paying customer, I expect to be treated with basic respect, professionalism, and courtesy. Unfortunately, this experience has been very disappointing. Your response did not improve the situation or address my concerns in a meaningful way. I sincerely hope this feedback is taken seriously so that other customers do not have a similar experience. Please do better.

Mailboxes & Company - notaries - Updated October 2026

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