Don't fall for online printing -- Go Local !! I've used…read moreFourth Street Press for years, personal, business and for my HOA full color newsletter and they always deliver; on time and as promised. Trish and John are the owners and delightful professionals

10/10 experience! Trish and John at Fourth Street Press are amazing - extremely supportive, very…read morepatient, and helpful with giving us advice on what sizing looked great and matching our tight deadline for printing a brochure. They made sure that even if our dimensions weren't going to be perfect, it would still look aesthetically pleasing. The final brochure turned out beautifully - the colors were vibrant and the quality was excellent. Great vibe, very kind, and local as local as it gets, which shows in the careful attention to detail. Would definitely be coming here for all my workplace printing needs. Thank you, Trish and John! Great conversation and expertise all around.

I sometimes utilize this Fedex Print location for various print jobs, as it's the closest location…read moreto home. The store is in a small shopping center, and there's a decent amount of parking, albeit tight spaces. The printers work fine. Staff can be short, I've never really experienced a friendly employee here. I'll probably continue to come here as it's the closest, but it would be nice if the employees were a bit more helpful or ready to assist.

I have been to this location a few times and its layout has changed each time. I walked in about 20…read moreminutes before the FedEx arrival time. I looked for the self-service area to scan my package and tried to scan the label but had problems. A woman came up and snapped at me that I was creating a line, I shouldn't come in so late if I don't know how to do anything, and I need to get moving. Then, she snatched my package and scanned it, handed me a receipt, and told me to get out. I thought, gladly! I appreciated her help, but could have gone without the attitude. She was berating the next person as I left. Maybe it's good value for the money, but I would rather go elsewhere.

Braden was initially less welcoming. However, I chose not to let this affect my attitude, and I…read morebelieve maintaining a positive outlook helped Braden pivot and ultimately assist my family and I with printing labels for my daughter's business. I appreciate that Braden was able to support us in the end. I understand how challenging it must be for your team to manage with limited staff. My main concern is the need for additional team members to help prevent burnout and ensure a better customer experience. When employees are stretched too thin, it can impact both their well-being and the service provided to customers. I hope you'll consider making some changes to address these staffing issues, as I believe it would benefit both your team and your customers. I would appreciate hearing how you plan to address this, and I hope my feedback helps highlight opportunities for improvement. Thank you for your attention to this matter.

My husband and I went into Staples in San Rafael yesterday and wanted to get some balloons. We were…read moretold they would talk to the manager. No one ever came over to help us. Very disappointed. Bad customer service. Lost a sale. Ended up buying balloons somewhere else.

I notice a lot of the reviews here start with the word Peter, and there is a reason. Although I am…read moresure there are other hard working people behind the scenes, Peter is a very efficient and personable guy to deal with. We have been doing home building projects for several years and needing to get plans copied for various contractors giving us quotes, and the permit madness which attaches thereafter. An architect gave us a strong reference to NorthBay, and they were not wrong. I upload my files with some notes, and more often than not, he sends me back a notice "You can pick it up now!" before I am anywhere ready to do so. The occasional quick phone call, "Are you sure you want "X"? I can give you better and cheaper by doing "Y". He has also done a quick turnaround small job or two for us under pressure. I actually look forward to going up to see Peter to pick jobs up and chat for a second before he launches to the next job or the phone. No sweat, no worry, made in the shade......

Peter, was so great! Helped me with a print and was generous with his time and expertise.read more

This review is massively overdue. I'm a former frequent flyer here, and I have to say TIF is my…read moreall-time favorite one-stop shop for anything photographic in the Bay Area. I started coming here six years ago to augment the lab time and instruction I was getting in school. Their darkroom was my happy place for a long time and was fairly priced. What impressed me the most about their gorgeous space was that they encouraged clients to get their work off their screens and onto the walls. Literally, any time I had a question about anything related to photography or printing, Stuart, Ed, Constance, Chrysta, or Nathan would make the time for me and help me out or give me feedback. I enjoyed printing there and always left feeling inspired because they were so kind, knowledgeable, and professional. If you'd like to learn about photography, I highly recommend checking out their services, classes, and workshops. I wish I could give them more than five stars!

A a small business owner I have never left another business a bad review, but this experience was…read moreunacceptable. My artwork was mishandled and the finished product I had hired them for was poorly executed and unusable. I had to take it to a qualified business afterwards who confirmed they did not do a good job. When I raised the issue, the owner and staff were dismissive, refused a refund, and ignored multiple emails and calls. Their unprofessional behavior was bizarre and astonishing. They clearly aren't equipped to handle valuable artwork. Save yourself the headache and take your projects elsewhere.

The speed and quality of their work was incredible. I emailed a SCREENSHOT of a birthday invite…read moredesign and they managed to turn them into gorgeous invites on card-stock. They had to do some graphic design work as well to make the image fit and it is absolutely seamless. No question we will use them for all future projects.

This is our 3rd experience with the Minuteman Press franchise on 3rd Street in San Rafael. I can't…read moreoverstress how excellent it has been for us to work with Kenny the Manager on a time-sensitive series of print jobs on behalf of an international travel project we are managing. Kenny was always prompt, always accurate and most importantly, always took time to communicate with us on each stage of the project. The quality of his work and the print jobs his office produced was at the highest possible level. We heartily recommend this Minuteman Press office and Kenny!

Like I said, reviewing places is a wild responsibility in this day and age, so I quit. EXCEPT THOSE…read moreTIMES IT IS NECESSARY... this one was necessary. Wow. Thanks. TL;DR - So this is my goto now. Flawless, easy, kind people, and fun, with great value. THANK YOU ALL, ESPECIALLY TATIANA (and the creators!). Thanks again. =) ----------- It's wild how we're trained out of thinking locally vs using a giant, spammy, no good digital online service! Well, pardon me for being trained poorly by tech, because these people will be my answer forevermore. I needed a two day rush job for a DJ gig at a festival... I was panicked and can't believe this responsibility dropped in my lap. It was not even close to a panic for them. I sent some files that were not large enough... and they simply recreated it for my 5' x 3', sent me proofs, and printed it. They had the colors, fonts, etc... BUT, it's that Tatiana who managed my order was professional, kind, smart, charming, and endlessly helpful. When I went to pick it up, it was superbly crafted, perfectly done, high quality... and for the work they had to do, the coordination and calls, and proofing, then rush printing, etc... it was SO AFFORDABLE. Way way more affordable than I thought it would be. So this is my goto now. Flawless, easy, kind people, and fun, with great value. THANK YOU ALL, ESPECIALLY TATIANA (and the creators!). Thanks again. =)

We had an excellent experience working with Bill and his team on branding our company vehicles…read more Bill was a great communicator and a creative graphic designer, delivering fantastic concept options super fast, and making changes with no problems. I've worked with other companies of this kind in the past and the process can be so slow and painful. Bill made it very easy and was able to get his installer to our business in San Francisco in just a few days. The whole process was fast, seamless and we are thrilled with how our vehicles turned out.

Called this business and after speaking with someone I went to the San Rafael location shown on the…read moreinternet and could not find the business. Turns out they closed down this location and calls to the number automatically get forwarded to San Francisco location. Wish the person I had spoken with had advised me of that. He had said I could email my jpeg but I wanted to go in person, it was a big surprise they were no longer at that location.

After calling about 8 different mail houses in the bay area, Drew at AlphaGraphics was the only…read moresales rep that really listened to the details of my project. After I finished explaining my project, he asked excellent clarifying questions and offered several suggestions that significantly lowered the final price, and improved the quality of the final mail pieces. It's nice to work to a knowledgeable peer who isn't trying to up-sell you. Thanks Again!