I've had to go in twice over the holiday experience. The first time was around 4:45 granted there…read morewere about 10 -15 people in line but its a post office what do you expect? The employees were all very pleasant and worked as fast as they could to get through the line. The second visit was on a saturday around 11am not much of a line. They only had a couple of people working the counter, which is fine since it wasnt super busy. The employees were great. The women in line who were rude and started complaining only after being in line for a couple of minutes not so much. These reviews crack me up. The people in mill valley need a lesson in common courtesy. Telling an employee they should lose their job because management understaffed is highly rude and uncalled for. Treat these employees with respect. If you want to complain an threaten to go to UPS just do it, don't taint everyone else's experience by voicing your opinion no one cares about. This post office is just fine. Its the customers that are the problem.

My packages are often left in full on street view (on stairs)&NOT my front porch,as specified per…read moremy delivery instructions.And sometimes they are taken,as it's just off the sidewalk of a very busy street.I have been reporting this issue ,to no avail . Do better please

I had a Letter ! I…read morehad to Mail!! So I Stopped by this Post Office to Mail it Off !! This Is A Baller On A Budget Approved Establishment!!! I keep my Pimp Hand Strong!!! #34 On the Yelp Too #50 List Of the Most Prolific Yelp Elites of 2025!!!

Sausalito is blessed to have our Post Office. It is convenient, clean, professional, close to…read moreneighborhoods, and also useful for out-of-town visitors and other Marin locals driving through. I have always found service to be courteous and timely, and feel fortunate to have this critical service.

Very cozy and friendly Old town feel in all the trees. In…read moreand out with my priority mail package Larkspur is a sweet retreat

A convenient location for all your mail service. I've renewed my passport, taken my passport photo,…read moreand always rely on this location for my USPS services. Kudos to Q for amazing service!

The US Postal Service (USPS) operates this tiny post office in San Quentin Village. It's located on…read moreMain St, right outside the East Gate of San Quentin State Prison. The other day, I had to bring a special delivery to this post office. I just wanted to say thank you to Mr Cendon Wood, for giving me the best customer service! As soon as I pulled up, he asked how he could help me. I told him the situation, and he already knew how to receive it and who to call. The parcels were protected from heat, and properly stored. Cendon has an incredibly positive attitude. ----------------------------------------- Notes: Very limited parking at this post office.

Cendon and Rashida continue to provide excellent service. In a way, they operate a post office,…read morebut they also effectively provide a "community center" for the San Quentin Rehabilitation Center and the San Quentin Village.

Workers are very helpful with passports. Only thing I recommend is updating the debit card…read moremachines. Second time I been there and machine could not read my debit card. It works everywhere else. Other wise customer service was terrific

Mr. Carter, along with several higher ups, ultimately did nothing. My mail was stolen and they…read moreadmitted that the carrier admitted to misdelivering it, for months. Nothing was done. Financial and insurance and tax mail never was put into my mailbox. Huge repercussions. Waste of money thrown at USPS.

I never thought I would write a Yelp review about a post office, but here we are. I used to be a…read morebig fan of USPS. I even worked in the mail room in college and got pleasure out of making sure mail went to the right person. A little over two years ago, I moved into my current apartment. I noticed pretty quickly that the letter carrier would make frequent mistakes, often delivering mail meant for a neighboring building or even a different street. They also delivered mail for former tenants. I couldn't fault them for not knowing who has or has not moved away, so I tried putting a post-it with a note on my building's mail box. That did not help. I even tried circling the name of one mail recipient and specifically noted that he had died (which I learned from a simple Google search). Incredibly, the letter carrier ignored that as well. I have finally started Googling the companies that are sending this mail and calling them to let them know that the people they are trying to reach no longer live here (and may have passed away). One would think that after multiple requests followed by a series of complaints, USPS would find capable employees, but that has not happened: the deceased former tenant still receives mail here. Recently, a package that was sent to me was scanned as delivered, but it was not in my mailbox or on my doorstep. I strongly suspected it was delivered to the wrong building. After I made a complaint to USPS, they located the package and brought it here - a week later. Thankfully, it was neither perishable nor anything I needed urgently. Last month, I got home from work one day and opened my mail box to find mail that was wet and dirty. It had not rained that day; the mail must have been dropped in a puddle, and rather than drying it off, the letter carrier delivered it as is. Perhaps the most troubling instance, though, is from a year ago, when USPS failed to deliver my ballot for the general election. I had to vote in person on election day (which I was thankfully able to do). No one answers the phone at this USPS location, and when I visit in person to bring them all the misdelivered mail, I am told that they will talk to the letter carrier. It has become evident that they are just not interested in taking responsibility for their mistakes. The sheer incompetence of this USPS office is mind-boggling. It is remarkable how little attention to detail the postal employees at this office pay. How is this tolerated by USPS?

The lady who works here is always rude, short, and condensing to me and most other people I see…read moretrying to get help at this location. Will be worth it to just go to another location.

The clown working the desk on Tuesday September 23rd, 2025 at 4PM was useless. The website says…read morethey take passport walk-in's for between the hours of 4PM - 5PM. I get there seconds before 4PM and the worker (b/f) looks at me like I owe her a favor; I didn't even get a "hey". I explain that I am doing a walk-in for my passport and tells me, "no, we don't do walk-ins, I'm the only one here, can't help!" I show her the website and just nods and tell me "nope, I dunno nothin'' bout no website!" I looked at her in embarrassment and walked away. All she cared about was getting back on her phone and going home! I ended up going to the recreational center at UCB. Much better trained professionals. USPS do better.

Went here today at 11 am to get stamps. I actually got parking! Went in, no line and the employee…read morebehind the counter said she couldn't help me because she has no access to stamps. The employee that can help is out to lunch for an hour. Really?! Ridiculous.

Trash customer service…read more Guy behind the desk on 12/19/25 had the most condescending attitude. As if we were inconveniencing him by asking for instructions His favorite line was: "I'm not helping you with that" This guy needs to work somewhere else if talking with people isn't his thing Next time I'll choose UPS instead

I like the New Post Office location it has a bit more parking space then the previous Presidio…read morebuilding, plus it's some what more scenic due to the landscaping. The drive was further for me then the Post Office in the Richmond, but with Free Parking, and an excuse to just relax while driving under the towering trees of the Presidio I think it was a fair trade off. The staff was efficient, and I enjoyed not having to wait in line. In short if you have to goto the Post Office it might as well be pleasant :) Fyi , it's also very bike friendly with paths leading here, and an ability to secure your bike when you arrive.

We were vacationing in the area and mailed our postcards from this post office. Took over two weeks…read moreto get a postcard from Stinson Beach to Sacramento and the postmark was San Francisco! Other postcards never arrived. I just don't get it. I imagine that some of the postcards were lost in transit from Stinson Beach to San Francisco. Go to Point Reyes post office. They get postcards sent to their destination!!

We are so lucky to have the best postal employees in our town. They are always so helpful and will…read moretake the time to figure out what is best for. The best post office I have ever dealt with!

Always there, always professional, always friendly, always honest, always ready to help--with a…read moresmile. Can't count how many times this wonderful local business, run by a wonderful local owner, saved me with last-minute notary needs. Can't imagine the hardships if Tiburon Mail Service weren't there to meet our needs! May it flourish well beyond. 2026!

My client had to send a package to me and she was charged $97 for a document for a Saturday…read moredelivery that she did not requested. When she asked for a second day option she was told that there is only $10 difference. This is not a good, honest service. A decent businessman would give a few options, not only the most expensive one. Bad move Tiburon...