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    US Post Office

    4.3 (24 reviews)
    Closed 9:00 am - 5:00 pm

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    Photo of Serge E.
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    1 year ago

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    5 years ago

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    19 years ago

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    8 years ago

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    3 years ago

    the office is smallish in size with staff incredibly wonderful. my mail seems never to be lost when sent to me by my family.

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    3 years ago

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    15 years ago

    Helpful 2
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    7 years ago

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    6 years ago

    Best post office ever. The employees are soo kind and helpful. Couldn't be better!

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    Photo of Kae D.
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    9 years ago

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    7 years ago

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    10 years ago

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    Photo of Carol B.
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    15 years ago

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    9 years ago

    Friendliest, most customer-focused service I have ever experienced at a post office.

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    13 years ago

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    Photo of bob p.
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    10 years ago

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    10 years ago

    Don't often write reviews, but had to as the staff here was so friendly and helpful!

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    Ask the Community - US Post Office

    Review Highlights - US Post Office

    I was a tad bit late renewing my passport and Steve was gracious enough to fit me into his schedule.

    Mentioned in 3 reviews

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    US Post Office - private lot for post office customers from 11am - 3:30pm

    US Post Office

    (104 reviews)

    West Berkeley

    I never thought I would write a Yelp review about a post office, but here we are. I used to be a…read morebig fan of USPS. I even worked in the mail room in college and got pleasure out of making sure mail went to the right person. A little over two years ago, I moved into my current apartment. I noticed pretty quickly that the letter carrier would make frequent mistakes, often delivering mail meant for a neighboring building or even a different street. They also delivered mail for former tenants. I couldn't fault them for not knowing who has or has not moved away, so I tried putting a post-it with a note on my building's mail box. That did not help. I even tried circling the name of one mail recipient and specifically noted that he had died (which I learned from a simple Google search). Incredibly, the letter carrier ignored that as well. I have finally started Googling the companies that are sending this mail and calling them to let them know that the people they are trying to reach no longer live here (and may have passed away). One would think that after multiple requests followed by a series of complaints, USPS would find capable employees, but that has not happened: the deceased former tenant still receives mail here. Recently, a package that was sent to me was scanned as delivered, but it was not in my mailbox or on my doorstep. I strongly suspected it was delivered to the wrong building. After I made a complaint to USPS, they located the package and brought it here - a week later. Thankfully, it was neither perishable nor anything I needed urgently. Last month, I got home from work one day and opened my mail box to find mail that was wet and dirty. It had not rained that day; the mail must have been dropped in a puddle, and rather than drying it off, the letter carrier delivered it as is. Perhaps the most troubling instance, though, is from a year ago, when USPS failed to deliver my ballot for the general election. I had to vote in person on election day (which I was thankfully able to do). No one answers the phone at this USPS location, and when I visit in person to bring them all the misdelivered mail, I am told that they will talk to the letter carrier. It has become evident that they are just not interested in taking responsibility for their mistakes. The sheer incompetence of this USPS office is mind-boggling. It is remarkable how little attention to detail the postal employees at this office pay. How is this tolerated by USPS?

    The lady who works here is always rude, short, and condensing to me and most other people I see…read moretrying to get help at this location. Will be worth it to just go to another location.

    US Post Office - postoffices - Updated May 2026

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