Terrible service all around. Another mortgage payment is not delivered after mailing in late April…read morefor a May 1 mortgage date.. the people at the San Anselmo facility lose mail all the time. You can't even talk to the postmaster and when you do, they're rude and inconsiderate. No more to add

Flat out lie about package tracking information and claim it was 'picked up by individual' at an…read morehour when the post office isn't even open? Er no, I didn't pick up my package. I wouldn't set foot in this place if my life depended on it. Nice scam San Anselmo post office. Folks, don't just complain here, complain to the USPS main number 1-800-275-8777. I suggest pouring yourself whatever beverage might soothe your frayed nerves whether it be a crisp G&T, whiskey on the rocks, or a warm cup of camomile tea. Oh added bonus that if you make it through the phone triage and are on hold, you'll get to choose your own type of hold music, from hip hop to country!

I'm surprising myself by writing a gushing 5-star review for a post office I only went to once…read more I mean, how can you tell one post office from another in order to even write a 5-star review? I guess my way to determine this would be to ask myself: Would I drive past a bunch of other post offices to go to this one? Answer: I would drive past a bunch of other post offices to go to this one. There's only one other bay area post office so far with this distinction, and that's the one next to the Manor shopping center in Pacifica. What these two post offices have in common is that they are small. Like, tiny small. I feel like this gives the agents a chance to really get to know their communities and their customers. They are not simply churning through long, soul-killing lines of strangers while trying to maintain their sanity...they actually have the time and space to look along the line and recognize their regulars. In the meantime, they feel relaxed enough and empowered to make personal connections with new customers. Which brings me to my experience here. My daughter and I only came to this location because it was close to where we were having dinner, but I would go out of my way and pay a bridge toll to return because our agent was so personable and friendly and went out of her way to connect with us. Then, just as we were finishing up, one of her regulars came in. She called out to her customer by name and quickly predicted what she would need. I could tell that the customer felt appreciated and recognized. Can't beat that boss level of multi-tasking.

1. Improve the attitude of the woman with dark hair and glasses…read more 2. Create a large drop box for labeled, packed packages. They have them in other post offices and if you're going to force people who use Click N Ship to wait in line to be inspected, they'll just use UPS. 3. INSTEAD of waiting as the woman said I needed to do (so she can look at my labels), I left and drove to San Rafael where they were positive and helpful in simply taking the packages without a fuss. No line. 4. It's over 80 degrees. Some of us have work to do and standing in line just to hand over packages (heavy ones) that are ready to ship, is not a great way to be efficient. I've been bringing packages to the post office for business for years. Never once has anyone instructed me to stand and wait so my labels could be checked. If I didn't pay enough, bill me the way you always do. I'm not holding my credit card anyway. I've got 20 pounds in packages!

Very cozy and friendly Old town feel in all the trees. In…read moreand out with my priority mail package Larkspur is a sweet retreat

A convenient location for all your mail service. I've renewed my passport, taken my passport photo,…read moreand always rely on this location for my USPS services. Kudos to Q for amazing service!

I don't understand the lower ratings here. I use 3 local post offices. The D Street location is…read moreconsistently superior-- friendly, knowledgeable, patient and EFFICIENT, period. They're the "gold standard" IMO!!

Very rude and rushed service. I'm new to shipping and often, I need a little guidance. If you…read morehave any questions, good luck.

How does this Post Office not get a solid five-star review? Fantastic customer service always and…read morethe friendliest, most knowledgable staff of any Post Office I've been to. Easy parking, clean, bins for drop-off, windows for receipt-only, and extra help when you want it. They go above and beyond to make your postal needs efficient, value-effective, and pleasant.

Worst post office experience for over a decade. Goes out of their way to be unhelpful all season. I…read morehave started going to other locations and the other postal workers all roll their eyes about this one. Condescending, hates handling international packages, rude, and unhappy. I always regret coming here and will renew my avoidance. Delivery service also not any better - just read Nextdoor on all the missing deliveries. Fortunately there are functioning post office locations elsewhere with far more sympathetic workers. Avoid this one if you can.

5 stars for the exceptional customer service, patience and such a refreshing positive attitude…read more Adam was the best! I arrived with 15 packages with pre-printed shipping labels that were incorrect and the bar code was unreadable. He quickly assisted me with a solution and worked with me to redo and reprint each label. First class service all the way around. Knowing that these are franchise stores, I highly recommend you make this your store. Thank you Adam - you turned a stressful situation into me walking out of the store stress free.

Who closes a UPS store on Sundays when people who work Mon-Fri are trying to get their errands…read moredone?!

Always there when I need them to be! Sometimes there's a line, but not usually. Otherwise easy…read morepeasy.

Went to mail a package, needed a single piece of tape for my box and they wanted to charge me $1. A…read moredollar. I get that things cost money but seriously. The owner has directed his staff to not help out customers and ensure they pay an entire dollar for a single strip of tape. This is why we can't have nice things.

I booked a notary appointment online through their website. When i arrived, the person at the…read morecounter told me the notary was on lunch and rudely stated that the store does not honor the appointments. What??? When i called later in the day, same employee told me that the notary would be leaving in 20 minutes. I asked if they would be able to help since an appointment was 30 minutes. He stated again that the employee would be leaving in 20 minutes giving the impression that the services would not be completed. I am shocked this store is still in business.

By far the best UPS store around. I do all my business and personal shipping here. They are…read morefast, accurate and super friendly. They go the extra mile to help people especially the elderly..I have personally seen there interaction with some of the older folds. The staff and manager are great and I won't go anywhere else. Plus they like my lab Hank.