All around, this little post office is as good as it gets! The staff are dedicated public servants…read moreled by a completely competent Postmistress and community member. The PO is a community hub and an eclectic, equal opportunity art gallery.

I was lightly scolded for having a simple box with 6 bottles of wine that was easy to lift and…read morecarry. This has happened a few times, and yesterday was the last straw after being a loyal customer for years. Not surprised to see other remarks about unfriendly service.

I've been coming to Postal Annex for YEARS, and it used to be my go-to for high-quality service and…read morefriendly staff. Unfortunately, that's changed recently. One employee in particular is consistently unfriendly and off-putting, which makes the whole experience less welcoming. On top of that, charging $2-$3 (changes every time which seems VERY odd) just to put a piece of tape on a box feels excessive. To add, no other Postal Annex has EVER charged me for tape which makes me wonder why just here?? I used to choose Postal Annex over FedEx, USPS, and UPS because they were genuinely helpful--now it feels like I'm just wasting my money. At this point, I'd rather drive farther or go to a main carrier. I hope they figure it out in the future and for other customers.

So on my first ever visit to this location I witnessed one customer have a negative experience at…read morethe counter... Every single time I've visited since I've myself received nothing but stellar service, the (current) staff here is exceptionally friendly helpful, cheerful and clearly passionate, really couldn't ask for more of a freaking post office. Just like any post office - avoid arriving 20 mins before close. I frequently stop in at this location in the middle of the day I rarely wait longer than 2 mins in line.

How does this Post Office not get a solid five-star review? Fantastic customer service always and…read morethe friendliest, most knowledgable staff of any Post Office I've been to. Easy parking, clean, bins for drop-off, windows for receipt-only, and extra help when you want it. They go above and beyond to make your postal needs efficient, value-effective, and pleasant.

I really don't understand all the negative reviews here. We've had nothing but great experiences…read morewith multiple employees since we moved here this summer. They've gone out of their way to help us on multiple occasions. We're very happy with the Ross Post Office!

We have had positive experiences with the Ross Post Office and their team. Our mail is delivered in…read morea timely fashion and we've had friendly interactions when picking up or sending packages. The post office has also welcomed the children from The Ross Preschool each year and is incredibly generous with their time as they answer countless questions with a smile and let the children tour the facility.

I come to this post office every month or so for work related priority mail. Dated and plain post…read moreoffice with space for only 3 clerks at a time. However, most of the time, they only have one mail clerk at a time and everyone has to wait in one line. Once in a while they do open two terminals but rarely. The service one gets is helpful and pleasant, but I wish the place didn't close for one hour mid-day for clerks' lunch breaks. I always forget they close from 12-1 and I end up waiting or going somewhere else. For a busy College Avenue area amidst small businesses, restaurants, markets, a middle school, elementary school and a community college, this little postal office operates like it is in a quiet, suburban, unpopulated area. But the place does get the work I need done. I just have to remember their work hours and beat the lines.

the phone number on the website is a LIE. it goes to a fax…read moresomewhere. Great example of why the postal service should be privatized or completely revamped.

Terrible service all around. Another mortgage payment is not delivered after mailing in late April…read morefor a May 1 mortgage date.. the people at the San Anselmo facility lose mail all the time. You can't even talk to the postmaster and when you do, they're rude and inconsiderate. No more to add

Flat out lie about package tracking information and claim it was 'picked up by individual' at an…read morehour when the post office isn't even open? Er no, I didn't pick up my package. I wouldn't set foot in this place if my life depended on it. Nice scam San Anselmo post office. Folks, don't just complain here, complain to the USPS main number 1-800-275-8777. I suggest pouring yourself whatever beverage might soothe your frayed nerves whether it be a crisp G&T, whiskey on the rocks, or a warm cup of camomile tea. Oh added bonus that if you make it through the phone triage and are on hold, you'll get to choose your own type of hold music, from hip hop to country!

This store was open during the severe storm this past week that closed down the FedEx center just…read moreup the street on Bridgeway which closed. The owner was able to fashion a mailing label even without FedEx supplies and the documents got through very quickly. Glad to support a local business and will keep doing so over the box stores.

The most wonderful post office experience! Hank and Tom are lovely people, who are genuinely…read morededicated to the Sausalito community and provide excellent postal service. Conveniently located is a huge plus! I actually look forward to going to check my PO Box, I would recommend to everyone. Thanks you guys!

Staff friendly and very helpful. I've gotten awesome customer service for the past 12 years…read more TERRIBLE PARKING AND UNACCOMIDATING!!

Rude attendants at counter, very impatient with a simple request to send a document. No Amazon…read morereturn kiosk (you have to wait in line for someone to scan your qr code). Bad internet connection in store. Loud music while you wait.

There service at Travellers Mailbag is excellent! We have used this business for at least eight…read moreyears and have not had one complaint. Lisa, the owner is always there. She is professional, cheerful and will go out of her way to be helpful. Mail is promptly in our box, we can call and ask if something has been delivered yet, saving a trip if it is not there yet. When traveling we know our mail will be safe and there when we return. We do not need to worry about packages disappearing from our doorstep, they will be safely at Travellers Mailbag. I highly recommend this business. It is a great, reasonably priced service that we continue to appreciate.

This is an amazing service! John and Lisa are both warm and courteous while handling an armload of…read morerequests and mail services. Very professional and organized . They have been a tremendous help to me as I have moved to Central America. I get very little actual mail, but when something important comes through John or Lisa always contact me promptly to make arrangements to scan or forward mail to me. I can't say enough good things about this business!!

They are the best place to go to ship and to color copy- they have a great paper selection and…read morewonderful color rendering- as well as friendly service- inlcuding a macsot dog!

great service, i sent something i needed proof of & this store/service provider it, great service…read more!!!!