I have had nothing but good experiences with the current post mistress. She is extremely helpful in…read moreevery respect. Previous negative review may have happened very soon after her arrival.

we have a new post "mistress" here in L:agunitas...I wish we did not...she is rude, unfriendly/not…read moreat all polite and not even a little accommodating....she argues rather than accepting a simple statement ...she tossed a heavy package on the counter, which landed partly on my hand...it hurt/ I said so...no apology/no smile...pl. please, whatever powers that be ...get rid of this very flawed and tiresome person.....give us a decent human being... .thanks

Came here for a letter notarization and the ladies working were so warm and friendly. I will be…read morecoming here for all my UPS/FedEx shipping from now on. Really great little business.

I so appreciate the kindness and helpfulness this business shows its customers. The only place I…read morewill do business. The absolute best customer service!!

They're super helpful, efficient and have a super cute shop with nice gift cards and last minute…read moregift ideas.

They are the best place to go to ship and to color copy- they have a great paper selection and…read morewonderful color rendering- as well as friendly service- inlcuding a macsot dog!

This store can get surprisingly busy. That said, I had 3…read moreitems to post, 2 going to Santa Rosa, 1 to Colorado. I was considering USPS, but given their current orders from the White House to intentionally slow delivery of mail, and experiencing issues with USPS every time I need to mail something as well as their lazy workers who flat out refuse to pickup outgoing mail where I live...the lamest excuse on the planet for this was the carrier claiming he is "too short" to properly check the boxes for outgoing mail. Last month I sent out my insurance bill, just to see how long it would take, the nearest sorting center is in Petaluma about a 20 minute drive one way from where I live. Due to the intentional delays, it took USPS 7 days to pickup my mail from their blue street box about a mile and a half from my home, drive it a bit over 20 miles to Petaluma, sort it and drive it back the same way to deliver my mail less than 3 miles from where they picked it up. This BS caused my payments to be late. Fortunately the business dealing with my late payment was understanding and did not add a late fee charge to my account. I'm so glad I chose UPS, they delivered the Santa Rosa packages the next day (today - Thursday). I have little doubt the Colorado package will be delivered before Monday. It used to be that USPS employees took tremendous pride in their efficiency, it did not take much to throw a wrench into that system - no thanks to greedy corrupt officials. I know UPS has had their issues in the past, I don't know about their current reputation, I just hope they continue to bring the A GAME I just experienced. The clerks were friendly and efficient even though they were clearly swamped. Thank you to all the employees who worked so hard to get my packages to their destinations within a remarkable time period to boot! I will return. A big NEW YORK raspberry to USPS!! Neither rain, nor sleet nor snow can keep them from making their deliveries, but a POS President and the head of USPS can and did taint the reputation USPS had going for over a hundred years. Pathetic.

Rude attendants at counter, very impatient with a simple request to send a document. No Amazon…read morereturn kiosk (you have to wait in line for someone to scan your qr code). Bad internet connection in store. Loud music while you wait.

I don't think you can find a better notary service. Frank came to our home, explained everything…read moreclearly, made us and our kids smile and laugh the whole time, and got the job done. Highly recommended for notary services, especially real estate transactions!

Frank came by to notarize some important trust documents that needed last revision to earlier…read moreversions. He already had a full day of work on his schedule but managed to go out of his way to get to the address. Very personable and equally as efficient and thorough in his procedures. No question I'd refer him to anyone who can't get out of the house for this very necessary process.

Great people! I've used them for UPS drop off many times during my breaks and lunches and service…read moreis always speedy and I'm in and out in a minute-I utilize the 5 min drop off zone spot right out front everytime!

Poppy is wonderful in every way...extremely knowledgeable about anything having to do with mailing…read more, and also effortlessly makes you feel seen, heard, and valued....and the assurance that whatever the situation, it will be handled...5 stars from me..Just a wonderful asset to there Outer Sunset community.

Incredible company!!! Beautiful high end bathrooms for our raging party of about 150 pp- spotlessly…read moreclean, communicated effectively, well, and often- we are thrilled with the service and will 100% use them for the next big party we throw. Thank you Stephen and Basin & Loo!

Amazing service, great communication and very competitive pricing. We reached out to Jeanette &…read moreSteven for a family wedding and they were very responsive. Set up was smooth and they went above and beyond to make sure the restrooms were well maintained. Our guests were very impressed! Would highly recommend Basin & Loo!

I live in Missouri and have some very important Legal documents that need to be delivered to two…read moredifferent areas in San Mateo today. I have been working with Am-Tran Steven Alonzo (and his team) the past few days setting this up, and Steven has been SO helpful to accommodate what I need done. Legal documents need to be delivered by specific time and the process is somewhat complicated, but I have total faith Steven and his team will get it done correctly!!! Thank you Am-Tran!

Perfect company I ever see! And very fast company for delivery:) I actually appreciate you guys for…read morethis :)