What a nice and quaint post office! Norman was behind the counter and was so friendly and helpful…read more Had a good conversation with him about postal things. The man even invited us back to stop in for a visit when we are passing by.

Awesome service from Jacob here!! Our local Large Post Office let us down with false information…read morein sending our wedding invitations. Stopped by Nicassio for lunch and figured we'd inquire at the small PO there. Jacob took great care of us, he hand cancelled the wax sealed envelopes and gave us the straight scoop on postage. (The big PO was way wrong!). Thank you Jacob, awesome job well done!!

All around, this little post office is as good as it gets! The staff are dedicated public servants…read moreled by a completely competent Postmistress and community member. The PO is a community hub and an eclectic, equal opportunity art gallery.

As a life long resident of Inverness, I've seen my share of postal employees here. THIS team is far…read moreand away the best version of USPS professionalism. The institution that is Lynn, Gayle and John are all fantastic! The service is quick and friendly and they really go out of their way to ensure that mail gets to all us country folk with less-than-traditional postal needs.

Love this post office!! Super efficient and friendly staff. Grateful to have this post office in…read moreour small town.

We were vacationing in the area and mailed our postcards from this post office. Took over two weeks…read moreto get a postcard from Stinson Beach to Sacramento and the postmark was San Francisco! Other postcards never arrived. I just don't get it. I imagine that some of the postcards were lost in transit from Stinson Beach to San Francisco. Go to Point Reyes post office. They get postcards sent to their destination!!

We are so lucky to have the best postal employees in our town. They are always so helpful and will…read moretake the time to figure out what is best for. The best post office I have ever dealt with!

The Novato USPS branch offfice provides one of the most underrated services that exists today…read more I ship and receive many packages both domestically and internationally, mosty as a result of my Ebay sales and purchases, on a weekly basis. The USPS has never lost any of the packages I have shipped or have been scheduled to receive. I consider the USPS an invaluable resource and quite a bargain as well. ln addition, I have had perfect service in regard to stopping mail while away from my home or business. FYI, I utilize the USPS website for almost all of my needs. (Please support the USPS as a US Government service organization and please don't let it become a private venture.)

This USPS location has to be the worst Customer Service that I've ever dealt with in my entire life…read moreof existing in the United States. The Asian woman who helped me today who was in her 50s with long dark hair, told me that they are gonna make their own decisions separate from what the United States postal office offers. The mailman also came to yell at me at my front door when I have been trying to get my mail stating that they've been holding it and won't give it to me for no reason I cannot stand the incompetent of this post office location.

Fantastic service Clean space…read more Helped us out with our passport application Highly recommended

I am convinced Tiburon location is the best in whole Bay Area if not the country…read more I had superior experience on a day that could have been disaster for any worker. April 15 is the last day to file taxes, line at the door was a mile away right when John opened the doors with the warmest smile. I was there with two very young kids to get passports done, not one but two. Seeing John navigating guests through was mesmerizing. Early morning, people with piles of papers, million questions and in rush. John remained calm, knowledgeable,friendly, helpful and so professional. I was in that location for the first time, we drove there for 2 hours in early morning with little kids thinking it's the only location taking walk-ins for passports. It appeared to be they are not- mistake in the system but John was the nicest about it, still helped us with everything although he was the only person behind the desk. I was pleasantly surprised he knew majority of guests by the name, greeted them warmly and had everyone in and out of the door in minutes. His attitude, love for his work and their customers made this experience not only pleasant but unforgettable. He truly made an impact on our family and our whole day. Thank you, John!!!

Great small town Post Office. Housed in an old train station, it's the hub of town and you'll…read moreeventually run into anyone you know while there. The staff are helpful and kind. We all know the USPS has it's problems, but they do right if you give them half a chance.

Service seems to have deteriorated in recent months. There can be a line of 5 people and the postal…read morelady will take a few minutes to arrange her draw or stamps totally ignoring the line. Not an unusual occurrence. On many visits one can see boxes just sitting in a corner not being sorted . Post office app will say a package has been delivered but it takes another day or two to get off the corner floor and notice in our boxes. No hustle like the FedEx or UPS teams. We deserve better.

Closed again. Closed on Saturdays and Sundays. No stamp machine. I walked next door to an…read moreoffice/printing store and they sold stamps. Great luck. I went back to the post office and mailed my letter.

We had a couple of bottles of wine we got from Napa /Sonoma trip and we wanted it shipped instead…read moreof hand carrying them back home and we were surprised that there weren't a lot of places that ships wine . Called them and they said they ship wine. Got there and we talked about shipment etc.. it was cheaper and faster than expected They guys working there were really nice and gave us assurance it'll be on good hands. So glad about this neighborhood gem exist !

Way overdue appreciation/review. Oh my goodness, these folks are the absolute BEST. One of my least…read morefavorite things ever is to return items. Especially without the original packaging. Especially when the items are fragile or oddly shaped. LPH makes it painless. Every single time. Thank you, thank you, thank you.