I don't think you can find a better notary service. Frank came to our home, explained everything…read moreclearly, made us and our kids smile and laugh the whole time, and got the job done. Highly recommended for notary services, especially real estate transactions!

Frank came by to notarize some important trust documents that needed last revision to earlier…read moreversions. He already had a full day of work on his schedule but managed to go out of his way to get to the address. Very personable and equally as efficient and thorough in his procedures. No question I'd refer him to anyone who can't get out of the house for this very necessary process.

Fantastic experience always with owner Andrew, Ane, and others. This place gives consistently…read morestellar service and is a fine representation of UPS, a great American company.

I agree with the negative reviews. I've consistently found the customer service to be poor. The…read moremanager is extremely rude. I've never encountered a friendly or helpful interaction during my visits. At the very least, customers should be treated with a basic level of respect, kindness, and a professional demeanor.

I needed a notary quickly for my 91 year old mom who is in so much pain she can barely walk with a…read morewalker . Loading her into a Car and traveling is extremely tiring and painful . Because this was a walk in notary, we parked and I had her wait in car to check out the wait time etc. Frank , John and Jessica could not have been more considerate . They had me wait until Frank , (the notary ), was ready. I introduced myself and Frank started gathering up stuff . I was a little puzzled? He said "I'm going out to your mom" OMGoodness I could not believe the kindness being bestowed on us . Tears in my eyes Frank sat in the drivers seat of my car, and was soo sweet with my mom. He made sure she knew what she was signing, gently took her thumb print and notarized our document . The manager, Jessica was the person who authorized this kind move, and John covered the workload while Frank was helping my mom. I can only pay this kindness forward . There are not words to explain how much this meant to us. PLEASE GIVE THESE WONDERFUL PEOPLE. YOUR BUSINESS THEY ARE GREAT HUMANS !

This store is hit or miss. Sometimes there is a line to the door. Other times there is no one…read morethere. Even when I was the only one in line it took a few minutes for the person behind the desk to help me.

Top notch postal services and more! Customer oriented for those requiring an extra level of…read moreprofessionalism. Or if you care to add your own "special touch," self service smooth as SMART.

Delighted to discover this convenient Postal Annex in Novato with the best service I have…read moreexperienced at one of these UPS/postal/Fed Ex service centers. The owners are helpful, professional and friendly. It is important to me to support small local businesses, and it is a pleasure to patronize this business. Don't be put off by the appearance of this retail strip mall (as I was initially) because once you enter their business, service wins you over.

I love this place, it's much more convenient than the post office, the staff is always helpful and…read morefriendly. The cost is a little higher, but so worth not dealing with the parking and people at the post office. They have all the supplies you need to pack yourself, or they'll pack it for you. They also sell greeting cards and other small gifts.

This is my 2nd bad experience with this small business…read more The 1st time attempting to return a Fed Ex package and mail another, I was ignored and "passed over" so they could assist a fellow middle eastern countryman, that did not appear to have an ongoing conversation. Today, I was told by the same man that my Fed Ex package was "too big" and 1.) Fed Ex may not be able to take the package today and that Fed Ex had the right to "refuse it now in order to pick up later if their truck was full." He said he would make an exception since I had already brought the package inside but if he would have saw me outside he would've refused and sent me away. Immediately after saying this an older gentleman, likely related to him, appeared from the back saying "they would NOT take the package, contradicting the first gentleman. He said they could not store the package it in their facility, explaining that FedEx does not pay them but instead they pay FedEx. Information that should not concern me as a customer and not the business owner. I felt attacked and discriminated against. This business needs ethics and business 101 education. I ignored the racial discrimination the first time, but I will not do it again. There are many small businesses that understand the value of customer service. I highly recommend you find one of those before patronizing this one.

Nick the Notary truly came at the nick of time! Super kind, professional, and helpful. He made the…read morewhole process smooth and stress-free. Highly recommend if you need a notary who's reliable and easy to work with.

Nick Ferguson of Nick of Time Mobile Notary was effortless to work with from first contact to…read morenotarizing our documents at our home. Nick picked up the phone right away, was responsive in text communication and explained his services and fees succinctly. He is punctual, professional, efficient, offers all alternatives for payment, and equally important, a pleasure to be in his company before, during, and after the notary service. As a property manager of 40 years, I rely on timely communication, reliability, and professionalism, and that is what my fiancé and I received with Nick Ferguson.

This store can get surprisingly busy. That said, I had 3…read moreitems to post, 2 going to Santa Rosa, 1 to Colorado. I was considering USPS, but given their current orders from the White House to intentionally slow delivery of mail, and experiencing issues with USPS every time I need to mail something as well as their lazy workers who flat out refuse to pickup outgoing mail where I live...the lamest excuse on the planet for this was the carrier claiming he is "too short" to properly check the boxes for outgoing mail. Last month I sent out my insurance bill, just to see how long it would take, the nearest sorting center is in Petaluma about a 20 minute drive one way from where I live. Due to the intentional delays, it took USPS 7 days to pickup my mail from their blue street box about a mile and a half from my home, drive it a bit over 20 miles to Petaluma, sort it and drive it back the same way to deliver my mail less than 3 miles from where they picked it up. This BS caused my payments to be late. Fortunately the business dealing with my late payment was understanding and did not add a late fee charge to my account. I'm so glad I chose UPS, they delivered the Santa Rosa packages the next day (today - Thursday). I have little doubt the Colorado package will be delivered before Monday. It used to be that USPS employees took tremendous pride in their efficiency, it did not take much to throw a wrench into that system - no thanks to greedy corrupt officials. I know UPS has had their issues in the past, I don't know about their current reputation, I just hope they continue to bring the A GAME I just experienced. The clerks were friendly and efficient even though they were clearly swamped. Thank you to all the employees who worked so hard to get my packages to their destinations within a remarkable time period to boot! I will return. A big NEW YORK raspberry to USPS!! Neither rain, nor sleet nor snow can keep them from making their deliveries, but a POS President and the head of USPS can and did taint the reputation USPS had going for over a hundred years. Pathetic.

Rude attendants at counter, very impatient with a simple request to send a document. No Amazon…read morereturn kiosk (you have to wait in line for someone to scan your qr code). Bad internet connection in store. Loud music while you wait.

Terrie is very organized and knows what she is doing. Easy to work with. On time and efficient. She…read moremade the whole process very easy.

After taking almost a year to round up 11 Birth, Marriage and Death certificates from different…read morecounties and states, I was semi-terrified at the thought of handing them all over to a stranger to have them Apostilled in Sacramento. I contacted Terrie who quickly boosted my confidence by asking questions that made it clear she had both experience and concern with ensuring that the documents would be processed without any issues. One of the documents was from out of state and would need to be handled separately and Terrie quickly connected me with a resource and coordinated the exchange. Given the number of documents that I had to process, Terrie offered me a break on her standard per-document fee and agreed to what I felt was a very fair overall price. On a Thursday, Terrie came to my office where I handed everything over. The following Thursday all 11 documents were in my mailbox with Apostilles attached. Couldn't have been easier or more painless. You're in good hands with Terrie. Highly recommend.

Francine was wonderful. Super easy to work with. The entire process was smooth and I'm super happy…read morewith the service.

We needed help getting power of attorney and Debbie was amazingly helpful, responsive and super…read moretimely both in our numerous online conversations and the day of the signing. She really helped us navigate a somewhat daunting/overwhelming process and a great price.

This company gives fee discounts to senior citizen and active duty military personnel. If you are a…read moreveteran with a 50% disability or more your fee will be 50% of the normal fee.

If you want professional service, at a fair price, stop here.read more