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    Marathon Express

    5.0 (1 review)
    Open Open 24 hours

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    4 years ago

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    One Hour Delivery Service - Send Us Your Process Serves

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    I have been using One Hour Delivery Service for almost 22 years. Their service of process has NEVER…read morebeen challenged in court. They are diligent, prompt, courteous and efficient. Even with tight deadlines they work with us to get our documents filed. They've helped us serve hard to find witnesses all over the Bay Area and beyond, sometimes on the last day of the deadline. In my 22 years working with them, they've never told me that they couldn't fulfill my request for any reason. Their communication is exceptional -- I always know the status of a serve or filing without having to chase anyone down. In these 22 years they have never let me down.

    I had an extremely frustrating experience with this service, specifically with Krystin. Despite…read moreproviding clear, written instructions and agreeing to her quoted price, Krystin refused to follow basic directions regarding a court filing. She insisted on her own incorrect assumptions about what was required, even though the necessary forms had already been filed earlier that day. I asked her to speak directly with court clerks familiar with the case (Dennis or Anthony in Dept. 402), and even provided names of the court supervisor and manager in case she had questions -- but she refused. Instead, she disregarded my instructions and blocked the delivery entirely, undermining the urgency and time-sensitive nature of the filing. Krystin's refusal to cooperate, listen, or defer to the party who actually understands the case was completely unprofessional. I will not be using this service again and strongly advise others to seek out a more reliable and respectful provider.

    Marathon Express - couriers - Updated May 2026

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