Just what the name says and just what I needed. I drop off my vintage amplifier, share the…read moredestination and packaging notes, pay, and they pack it up safely and send it on its way. It could not have been easier. (The packaging served for the round trip to an amplifier repair shop, and the amplifier came back in perfect shape)

Great experience. I needed some items picked up from a local auction house. Handle with Care picked…read moreup my items, packed, and shipped them to me for a fraction of the price other shippers quoted. Will use again if I buy anything else in the area.

Over the last few years, this place improved significantly with customer service. The staff here…read moreare friendly and helpful. They open at 8 AM on weekdays, which is helpful that you still open later. They have lots of office supplies packing a shipping supplies and they do all sorts of returns and have various pick ups. Please note that when you're sending to the East Coast often times they won't have a late pick up so call first or check the website. They also offer copying and faxing

I normally don't mail things out and never know the process -- but I had to ship away a return…read moreitem. The man that helped me was very kind, got me the right box, packed my item for me, and I was all done! Thank you for your quick help.

First time here Yelp lead me here as I was looking for a…read moreFed-Ex drop location. I needed to return some merchandise. Business is located in a small shopping center There is a private parking lot that is shared with other businesses so parking may be hard to find I walked in and I was the only customer YAY customer service is friendly inside is clean and well organized I dropped off the return and I got a receipt a few hours later I received an email confirmation from the business that my return has been picked up by Fed -Ex and the return is being processed YAY!!!! This business also offered mail box service, notary and fax/copies Hours are from 10-5

Great Service! Niko is so pleasantly nice and always helpful. I love that. It's a little…read moreknickknacks in the store. Give me something to look at while. I'm waiting for my facts and copies to be made.

Great neighborhood option for mailing packages, and there is even a notary on staff (with an…read moreappointment).

I brought in a package that I wanted to mail to Texas (Two-day Air)…read more The owner noticed there was space in my box and reboxed it twice for me, which ultimately ended up saving me about $50.00 (half of the original price had we used the box I brought in). Service and attention to customer needs was outstanding, I definitely will use them again. They can ship FedEx or UPS and worked hard to find me the best shipping option. This was the first time I'd brought something in but will definitely use them in the future.

The saving grace of this business is the young lady with the aqua teal hair. She is professional,…read morepolite, and has great customer service. How does a UPS store run out of toner? In the age of Amazon where you can get same day 3-hour delivery or simple just go to Office Depot in Emeryville (10 min drive). The only excuse is negligence and poor management. This UPS has no infrastructure and no policy regarding returning fax. Im expected to just show up and ask for my fax but with no toner no fax are printing. They have been out of toner since Saturday 4/4 and writing this review 4/8. Maybe at this point.. don't offer a service at all if you can't maintain supplies? Once I...if I get my documents I'll be using a different location.

Had to return more than a few Amazon purchases, and since dropping off at a UPS store was an…read moreoption, I figured it would be a great opportunity for me to finally check out the store, which is literally a 5 minute walk from home. I was there for awhile, since there was an issue with one of my QR codes. I stepped to the side to make a quick phone call to Amazon and while there (maybe 15 minutes) the traffic in the store goes by pretty quickly. There were a few times where the line started to nearly reach the entrance, but everything seemed to be serviced pretty quickly, and this was with only one clerk. Dropping off my returns was pretty simple. Scan the QR code and drop off the item. I also received a receipt detailing each return and tracking number, which was helpful. Less than two minutes later, I received notification my return was processed. The clerk was also very pleasant and helpful. Great location for those in the Lake Merritt/Adams Point neighborhood.

Again Fed Ex saves the day!!! I needed a note printed from my phone that I emailed. When I arrived,…read morethe email attachment was blank. Ayesha the Fed Ex representative asked me what I was trying to send and if it was ok for her to take a look at it on my phone. I agree. And Ayesha quickly retrieve the note and sent it to the FedEx email. I am not computer savvy so this was a great assist on her part. She had me in and out of there within five minutes. I love this FedEx. I come here frequently and every time I am treated like a valued customer.

I've always had great service every time Ive gone here. I make it a point to come here for anything…read moreprinting or packing as I've always gotten good help. It's not always fast, so plan accordingly, but a little patience goes a long way and usually it's the customers fault they are having a bad time. There are typically only 1-2 employees for everything and once they get to you they are always helpful.

This place is great. The customer service is excellent. They're very helpful here as opposed to…read moremany other UPS stores in the area that are not. They make you feel welcome from the moment you walk in and have plenty of services available.

Salina was amazing, offering information about shipping that helped me save some $$$. Customer…read moreservice was helpful! I will definitely keep this as my permanent store.

Fast, affordable, and easy notary services! No appointment needed…read more Was able to walk in and out in with my form signed. Easy street parking.

Looking for notary? This is your place to go!…read more Very friendly service if you're looking for a notary! The notary, Bobby, made sure that it was done right and when I had a document that he wasn't sure if notary would be accepted, he did what he could, wouldn't charge me for it so that it wouldn't be a paid notary that may not work. I appreciated that a lot from a local business and pretty much you made me have this place as my go to notary from now onwards because of the honest work they do. Getting documents notarized with a young kid is rough but what can you do when the kids if part of the reason a document needs to be notarized? Fear not, as Bobby was amazing - tried to engage my child playfully and even gave him some Pokémon cards just to keep him entertained while all the documents were worked on! Amazing!

Fast, efficient, and zero hassle. Came here to drop off an Amazon return and was out the door in…read moreunder a minute. They scanned the QR code, took the item, handed me a receipt, and I was done. Highly recommend this location for quick drop-offs!

Store has def turned around! Great service from the ladies who run the store - Laila, Rosemary, and…read moreNary! Thanks for the help with all our many packages.

Finding convenient UPS Store locations is more and more a thing ever since their closer partnership…read morewith Amazon. This UPS Store is very convenient - located on the ground floor just near the main entrance to the Oakland City Center Marriott and the Hertz office also co-located there. In fact, it was a visit to Hertz that brought me here. The Oakland City Center Marriott (and this UPS Store and Hertz location are) is/are convenient to the freeway, and super convenient by BART. Just get off at the downtown end of the 12th Street station (towards the front of a train travelling in the SF direction), and that puts you right cross the street! Like I mentioned, I was going to Hertz to pick up a car, and I happened to have a small Amazon return in my backpack. My plan was to find a convenient UPS location in the next day or two to return this thing, so it was a time-saving and convenient delight to find one right in front of me and literally next door to where I was going. The store itself is quite small, but neat. The staff was pleasant, welcoming, and patient (yes, it took me a while to find my return code, since I wasn't expecting to need it so soon). All in all it was a nice experience. I don't imagine myself going out of my way to go to this location, but if I do find I need a UPS Store and this one's in my path, I'll look forward to visiting again.

This is my go-to UPS drop off packages. Despite the cozy room, service has always been fast for me…read more Although I've been here many times, I've been informed to keep my receipt in case it gets lost in delivery. It never happened with this location but I appreciate the consistent reminder. The staffs are really friendly and welcoming. They never fail to take notice of me entering the store and inform me that they'll be right with me. Whenever I have questions, they would give me a list of options before making a decision. During down time, it feels genuine when we strike a conversation. Definitely a neighborhood vibe.