Claire T.

The Moon restaurant is an okay restaurant. I'd prefer to go to Kpot Bbq Kearny location rather than here. Service was pretty bad as well. They should label the stuff for the hot pot!

The food did not taste fresh. The shrimp was soft, bland, and seemed as though it had been sitting out for several days. We visited on a weekday, when the advertised price was $36.99/person, but we were charged $37.25/person without any explanation. We also had an 8-year-old child with us who was charged the full adult price. On top of that, a mandatory 20% gratuity was added, even though no one assisted us with grilling the meat during the entire meal. Given the poor food quality, unclear pricing, and lack of service, I would not recommend this restaurant to anyone.

Angela YJ B.

So many Shabu Hot Pot places in Bergen County ^^ The oldest(?) one is probably the Shaburo on Bergen Blvd. of Palisades Park, then the Garden Shabu in Little Ferry. We have been frequenting the Moon Korean BBQ & Hot Pot in Hackensack; and the menu is practically the same. The same variety of veggies lined up to be picked up; similar Korean dishes (spicy ttokbokki- rice cake, japchae, dumplings, fire rice, etc.). The ambience is the main reason we visit the Moon. Spacious. Great service. Wonderful layout of tables with enough space among the tables. The sound/noise of customers talking is spaced out due to ample space and the large tables. We only get Buffet of veggies. Weekday lunch for $20 !!! Weekend for $29 Without the unlimited meat.

Kimberly T.

There's definitely a good variety of meats and seafood here and lots to choose from. Love the sauce area, fresh greens, lots of hotpot add-ons and of course dessert (they even have make-your-own bingsu!). Servers are there to help you get/order meats if you choose bbq and you cook at your table. you may have to season your own seafood which is not a bad idea. Robot helpers can be seen on the good and they have rooms for bigger groups or for a private party. LA Galbi was flavorful and the thin pork belly was good. Service was friendly too. Overall had a great time!

I chose this restaurant based on its high ratings, but unfortunately my experience was very different from what the reviews suggested. First, the service was disappointing. We made a reservation less than an hour before arriving, and the staff repeatedly complained about the short notice. If the restaurant does not want to accommodate reservations made the same day, then why accept them? Instead of feeling welcomed, we felt like we were inconveniencing them simply by showing up for a reservation they had already accepted. The dining environment was also unpleasant. The ventilation system appeared inadequate because the entire restaurant was filled with smoke. By the end of the meal, our clothes and hair smelled strongly of grease and BBQ smoke. It was uncomfortable throughout the meal, and I honestly wondered whether the ventilation system was functioning properly. As for the food, the meat quality was far below expectations, especially considering the price. The cuts we were served did not taste fresh and lacked the flavor and quality I normally associate with Korean BBQ. Overall, the food felt mediocre and did not deliver the authentic Korean BBQ experience we were expecting. The only bright spot was the dessert selection, which was actually pretty decent. What surprised me most was the restaurant's exceptionally high rating. Based on our experience, I genuinely do not understand how it has received so many glowing reviews. Between the rude service, smoky dining room, and underwhelming food quality, I would personally rate it no higher than 3 stars at best. The online reviews created expectations that the restaurant simply did not meet. Unfortunately, this was not a place I would return to or recommend.

Nancy W.

I almost forgot to leave a review here! Apologies, this was back on Thanksgiving. We went to The Moon on Thanksgiving day. It was our first time back here since the business switched over from once was POC. Huge renovation and appearance looked great since the business switched over. The Buffet had it's varieties, KPOT is always a good choice to choose your individual selections. Our waiter was attentive, respectful, always came over every so often if we needed any extra meats, napkins, drinks, and more. All payments accepted, parking is available and shared within a large shopping center. I hope The Moon continues to do well and stays. It was good to try on Thanksgiving day.

Chris E.

Worthy of being up there with some of the verrrrrry BEST Korean BBQ and Hotpot restaurants in NY and NJ ... period. If you didn't know, this was once an all you can eat restaurant named Port of Call, which we had frequented a few times. It wasn't bad, but it definitely could have used some more love. So, instead of sprucing up POC, a new restaurant sprouted from the grounds and, boy, what a nice surprise The Moon was. I'll go into the food and experience a bit later, but almost the entire interior was renovated (for the better) and it looked fantastic inside - sleek, modern, clean and very well spaced. We dropped in on what we thought was a quiet Monday morning just after they opened for lunch at 12pm and there were already plenty of customers inside. Monday? 12pm? Seriously? It definitely raised my excitement and expectations for what was to come. There are a few options diners can choose from and, to be honest, it was a bit confusing. You can either do Hotpot, K-BBQ or BOTH and there are different price points for Hotpot and K-BBQ, depending on if you want unlimited meat or not - else you pay $4.90 for each plate of meat. Bottom line, it's worth it to just go for the Full Moon, whether you're proceeding with Hotpot or K-BBQ. I've never been a huge Hotpot fan (I KNOW many are), so we did the Full Moon K-BBQ, which includes access to the buffet + unlimited meats. Since there is a 100 minute dining limit (not sure how strict they are), we went through 2 rounds of meats only, but we were well stuffed by the end. First, the buffet ---- what a change from POC. If you're here for just Hotpot, they had EVERYTHING and more! Every seafood (crabs, shrimp, octopus, etc.), meat, vegetable that has come to define what you want to order for Hotpot. They had 5-6 varieties of mushroom! Quite frankly, it was Hotpot heaven. I've been to quite a few hotpots in NYC and I had never seen so many sauces made available to diners like they had here. As for the K-BBQ meats, unfortunately, not every meat was made available during lunch, but, in no way did we feel cheated. We ordered every meat that we could get our hands on - Beef Belly, Beef Bulgogi, Beef Brisket, Pork Belly, Beef Top Blade, Marinated Chicken, Marinated Pork Rib. To sum it up, ALL DELICIOUS!!!! Especially the Beef Bulgogi and Pork Ribs ---- I probably could have just eaten those 2 all day, but since it was our 1st time, we wanted to try everything we could. Besides cooking the meat, we also threw plenty of veggies (mushrooms, zucchini, etc.) and seafood onto the grill. To be honest, I've always found K-BBQ to be so much more fun and enjoyable than Hotpot because of the cooking aspect too. OK, so I've pretty much established that the food and selection was fantastic. What about dessert??? The dessert options weren't huge, but, goodness gracious, they hit it out of the park when it came to this too. Not only did they have a soft serve machine that churned out perfect and ridiculously good soft serve ice cream, but they had a bing su (shaved ice) machine that was constantly producing shaved ice automatically. AND you can top your bing su with various fruits, toppings and red beans. Of course, what good is dessert if it doesn't taste good, right? Well, I'm not only raving about the options, but I'm raving about how good the ice cream and bing su were too. All too often, buffet ice cream is downright nasty, BUT NOT HERE. Like I said, the soft serve was delicious. In fact, it's some of the best restaurant soft serve I've ever had, PLUS you can throw your own sprinkles on it. Service was also excellent too. There were only 2 waiters tending to the 10 or so tables that were occupied, but these 2 gentlemen looked like they were into their jobs, interacting with customers and the waiter that we had was very detailed, walked us through options and they were very attentive to taking away empty meat dishes. What a turnaround for this location and I think it pretty much goes without saying, but we will be back very, verrrrry soon!

Sarah K.

I was contemplating about whether to give this place a 2 or 3 because it was truly a 2.5. I'm going with the lower number this time. :( This place has Korean bbq and hot pot, but this time, my friend and I only wanted to try the hotpot this time. And it was eh, just okay. I always choose the dashi broth is the most basic broth, so no complaints about that. But the meat was eh. I usually get the fatty beef and at this place, I think it's called beef belly. I thought it was beef brisket but it was too lean. But the beef belly pieces were so small that I needed to eat 3-4 pieces to make it seem like 1 piece. Also, their fish balls didn't taste that good. And, I tried their japchae and it was overcooked, clumpy unflavored noodles. You know who has good japchae? Garden Shabu. Their japchae is so saucy and flavorful! Sadly, I have a tendency of getting full fast, so I didn't get to try their desserts. I believe they have shaved ice, ice cream, fruit, various pastries, and even cotton candy by the entrance. Our waitress was awesome and giving strong auntie vibes. I love Korean aunties who take good care of you. Sad to give this place such a low rating, but I think you should know what to expect. I missed the times when this was the AYC Brazilian churrascaria.

Sopha D.

Went back cz how could I resist?! Made a reservation for a party of 6 and since it was my birthday? I was able to get myself a full discounts! (I had the super moon which I believe was hot pot and Korean bbq) How cool is that? Added a pic of the check. Def won't be my last time here. Food is just as fresh as remember jammed packed with flavor!

Hwal L.

AYCE Korean BBQ for $29.99? Sign me up! The Moon impressed me on several other ways: - Care taken to keep lettuce and other greens looking and staying cool, crisp, and enticing - Individual tongs - Exceptionally attentive service staff ("Kaylee?") - Authentically delicious marinated meats - Clean, spacious, and comfortable table, chairs, and dining room overall Parking was not an issue thanks to the plaza location, and we left on the verge of euphoric food coma. We'll be back.