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    The Home Depot

    2.6 (408 reviews)
    Closed 6:00 am - 10:00 pm
    Updated 2 months ago

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    6 months ago

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    24 days ago

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    5 months ago

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    4 months ago

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    4 months ago

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    7 months ago

    Employees have always been very kind and helpful, and the place has all the supplies I need for household work.

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    1 year ago

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    4 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    9 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    4 years ago

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    7 years ago

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    1 year ago

    Terrible customer service. leaves me on hold for awhile then comes back just to tell me they are leaving me on hold again.

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    1 year ago

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    Page 1 of 11

    Ask the Community - The Home Depot

    Review Highlights - The Home Depot

    I've been in San Ramon Home Depot for at least 20 years I must say that he is one of the best customer service around.

    Mentioned in 13 reviews

    Read more highlights

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    Alamo Ace Hardware

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    Celebrating Alamo Ace Hardware: from a long time customer…read more The magic of Alamo Ace Hardware starts with its remarkable longtime general manager, Keith Gilbert--part ringmaster, part retail genius--who's been running the show since the days of Yardbird. Thanks to Keith, this isn't just a hardware store...it's an experience. Walk through the doors during any holiday season and you're immediately greeted with festive, colorful, over-the-top displays that put a smile on your face. Then the real adventure begins--where else can you find Grandma-worthy homemade pies, Pokémon cards, a seriously swoon-worthy kitchen section, and every nut, bolt, and tool imaginable all under one roof? Alamo Ace has that rare, old-school, family-run feel--where people actually know what they're talking about and are genuinely happy to help you. It's the kind of place where you come in for a lightbulb and leave wondering how you lived without one of their Apple pies. Huge shout-out to the all-star team: Sharon in Electrical, Michael, Marty, Brennon, and Bill in Paint; Norm and Sue in Customer Service; Dennis, Al, and Bruce in Fasteners; Dianne and Kelly in Kitchen; Valerie in Garden; and Annie, Laurie, Joan, and Sharon at Checkout. And to anyone I missed--thank you. You all make this place what it is, a real neighborhood treasure! We are beyond lucky to have this gem in our neighborhood.

    So I am a local electrician/ handyman and I spend a lot of time buying materials in hardware stores…read moreso I'm one contractor that has his eyes open for what's best for not only myself but my customers as well. This afternoon after completing some minor electrical work for a customer,the woman asked me if I could replace the 40 year old hose Bibb in the back of her house. Long story short this turned into a Hugh mess and I found myself at Alamo Hardware with an employee named Al and the manager himself working on this frozen part and the ace crew were 100% trying everything they sold in an attempt to resolve problem regardless of the fact I only needed a $2.00 washer. This place is over the top i give it 6 stars it takes atleast one more to illustrate how much this place shines

    The Home Depot

    The Home Depot

    (396 reviews)

    $$

    This review is specifically for the staff members, Sunita and Tanya, who help me with my curbside…read moreorder. I ordered probably the heaviest weighing items and a bunch of them. Usually I order heavy stuff for curbside pickup because I have a hard time loading it myself. And Home Depot will usually send out some strong guy to help me. Today Sunita and Tanya came out with my order and kicked ass. They were so helpful and sweet and super strong!! Really appreciate their help!!

    I'm no stranger to pesky fruit flies, but I never imagined I'd be buying MOTH traps! Yet, here I…read morewas, at the Home Depot in Pleasanton, doing just that, determined to fix the issue before it turns into an infestation I can't handle. Surveying the products on the shelf, I realized that I could use some of the fly ribbons and sticky traps I already have at home (previously used for flies). But I also grabbed some Safer Home pantry pest traps this time around. The store was clean and organized on a Wednesday afternoon. The pest control products were easy to find, the location similar to most other HD stores (far aisle on the left in Pleasanton). Checking out was quick and simple without any waits. In fact, there were workers at the self checkout registers helping customers ring up their orders... unnecessary but appreciated (as long as they don't slow me down). There was even an employee greeting guests at the entrance, and she was helpful and friendly too. Even though I just made a small purchase on this day, I was genuinely impressed with the service here, as well my overall experience.

    Rockler Woodworking and Hardware

    Rockler Woodworking and Hardware

    (54 reviews)

    $$

    I'm leaving this review on behalf of my parents as they don't use social media or web services…read more They visited this location this morning in order to purchase some mask filters, and they were accosted by one of the employees. He rebuked my mother for nothing more than entering the store to make a purchase. He inappropriately questioned and accused them of entering the store as if they forced their way in through the security gate. He told them, "Who the hell do you think you are, coming into my store? You forced those doors open!" In reality, the door was unlocked, the security gate was open, and the lighted open sign was on. When my parents insisted they had done nothing of the sort, this employee continued to berate them. He was mistaken, and absolutely terrorized my poor mother instead of simply acknowledging his mistake. To add insult to injury, they weren't even the only customers or employees in the store! I was astounded upon hearing of this terrible experience from my family. This is no way to behave in front of customers, let alone speaking directly to them so disrespectfully and inappropriately. Especially to an older woman. One of the other employees had to apologize to my parents on behalf of this employee. Absolutely beyond inappropriate behavior from the employee, whose name is ADAM. I understand being concerned about security when operating a business on a busy thoroughfare, but it in no way justifies treating decent people so poorly. I'm concerned that as long as Adam works at Rockler in Concord, customers will be subjected to a painful experience. Beware.

    This is such a fantastic neighborhood wood and tool shop. The staff is incredibly friendly,…read moreknowledgeable, and genuinely helpful. They make you feel welcome the moment you walk in. They have a great selection of tools and supplies, and you can tell they really care about their craft and their customers. I'm especially excited to sign up for one of their classes soon!

    The Home Depot - buildingsupplies - Updated May 2026

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