Ive been to many food spots and I can say that this has been in my top 3 of worst experiences. Its now 6:40, I arrived at 5:08pm and ended up leaving without having eaten a thing. Ordered calamari for an appetizer with a couple rum punches. The drinks came out but no calamari. Literally sat there for an hour and a half for nothing. No update, no "the kitchen's backed up", "we're a little behind" NOTHING!!! No food for us but carry out orders are steady moving. Wanted to give this place a try and support after seeing an instagram video. The person should've listed how terrible the service was. read more

Greetings and Salutations yelpers are you ready for a Caribbean Brunch..add Grotto to your list. First it is not very large I would recommend reservations. Most importantly when dining I love interaction with staff that makes you feel they are happy you choose there establishment. Upon arriving seated within minutes. They took us to the outdoor seating..nope not for me I need my AC. Inside had tables more geared for 2 but they made it work for my party of 3. R&B music was playing so I had to ask when is the reggae and calypso session.. (I mean I'm in a Caribbean restaurant.lol) response was when do you want I'm like now and sure enough my island tunes started to play..Likkle did I know the gentleman I asked was the DJ.#winning The food. Ordered ackee and saltfish tostonas , ackee and saltfish with provisions. Can I say taste like home . Every bite from beginning to end was amazing. Note.. I asked for pepper like scotch bonnet whatever she bought made my meal 10++++. Then came the bake and the mussels.. delicious. I had a passion fruit Bellini and it was perfect.I sampled the rum punch, a bit sweet for me but it was definitely on point. You know when the rum punch have pimento seed dem.. it's ligit. All in all from the staff, the food, the drinks, and the music. Grotto BK was definitely a vibe and I can't wait to return to try the dinner menu. read more

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I got the pleasure of checking out The Grotto in Brooklyn. This place is really good. As a Caribbean, I'm usually picky about Caribbean restaurants. But this place is legit good. The food is great, staff is helpful & attentive. Which is appreciated. If you're a fan of Rum Punch get it. They don't skimp on alcohol. It's worth it. read more

The Grotto - Curried Goat Fried Plantains Mac & Cheese Grilled Wings - Caribbean Near Me - Brooklyn, New York

Came here after a horrible experience up the road at another place I wont mention.. Upon arrival we were immediately seated in the outdoor area which was empty but the dj was bumping the chunes.. We had to order through QR code which is fine. Prices was reasonable for a rum punch which was strong I couldn't finish it after ordering the sangria which tasted like cheap wine with cut up apples . Wasn't very sangriaish at all! So we only ordered Apps I ordered Henny bbq wings, seasoned fries side of ranch. Tasted well nice crisp to the wings even with the sauce. My friend had the plain wings and fries which were seasoned well she said so A-plus. And we shared an order of Jerk pork which wasn't Pork smh they gave us chicken. They stated the pork was tough so that should've been stated before they brought us chicken. I took off 1 star for that because we didn't want to eat a bunch of Pollo! Either way the chicken was well seasoned but was cold so we sent it back to be heated. Overall not a bad experience I will return maybe for happy hour because they were closing at 11:30pm and we arrived around 10:30pm. The backyard is nice has green wall for pics of course girls love pics lol... read more

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The food was okay. I've had better shrimp and grits, the mimosas will get you drunk but the service was REALLY SLOW. It took forever to get our mimosa refills and brunch is only 90 mins so we probably each got 1 refill. We spent $83 each for brunch and it was not worth it. It's $40 for the unlimited mimosas PLUS the price of your meal which is something that should be explained because we all assumed it was $40 per person plus tax & gratuity. Even getting our water pitcher refilled took forever. Getting cups took a long time too. I don't know if it'll be worth it to come back to this place again. There's only seating in their outside area, the inside area is strictly a bar so no tables there. Our server was MIA most of the time we were there, yet when it was time to pay the bill she hovered over us like we would run out on her. read more

The Grotto - Brunch menu - Caribbean Near Me - Brooklyn, New York

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Awesome baked pasta, strong (& sweet) rum punch, friendly service. The music was a bit loud, but the songs were fun throwbacks for a Sunday afternoon. People were sitting at the bar, smoking hookah; others were celebrating Mother's Day with their adult families. read more

This is very impromptu and honestly the best times are had when it's not planned. We just finished a reggae concert with skip Marley. We wanted Caribbean food and wallah! I found this place because it was near my sons house. We got there about 10pm but they were still serving food. We were happy about that! Soon as we arrived they were very attentive. The music was playing and it seemed like an extension of our evening. As the DJ played reggae Caribbean music. So Let me start with the drinks. The rum punch is straight out of Jamaica. So delicious. We had the curry goat, the oxtails, and even the chicken fingers were delicious!!! We sat in the outdoor patio and it was raining so we truly felt like we were on vacation. Haha. From start to finish we were happy we made this choice. Wait wait did I mention their rice and peas!!! Omg sooo good. Definitely will visit again! And let everyone know! Don't sleep on The Grotto! read more

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Coming to you with another review , Grotto experience was great , I was impressed when I walked in , atmosphere was dope , small , but comfortable, they have a back area to accommodate additional seating toward the back . Drinks were good , the also have hookah which I'll get next time . Now let's talk about the food !!! I had the jerk pork/jerk chicken combo, with Mac & cheese and let me just say it was freaking delicious , in that order and on PERIOD!!! Lol I will be back . Menu has some great choices . Come out and support !!! read more

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Unassuming ... seemed so quiet. I was unsure if they was still open for the night. But i pushed pass my awkwardness and headed to the back and the backyard was a vibe. The drinks are strong even though i don't see a full bar. The food was definitely made fresh to order and flavorful. I was craving oxtails. I had a decent serving for what i see places serve these days. I asked for my rice to side and ordered mac n cheese. Mac n cheese was good. It was alot of rice and tasted really good. I'm not sure who created that meme that Jamaicans dont make good rice cause that's a damn lie. My sister got the jerk nachos which also came out fresh to order and tasted very good. I have been in the cut lately due to covida and glad i got to experience a new spot read more

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Before knowing it was a Jamaican establishment I said the oxtail taste like home. Everything I have had on this menu so far has been nothing less than excellent read more

If you're looking for great decor and even better drinks, look no further! Came in on a Wednesday for happy hour and enjoyed their fruit punch, 2 for 1 during happy hour!! We sat at the bar and were greeted by the owners daughter and then got a chance to chat with the owner as well. Very down to earth family and service was great! Great set up with their DJ and hookah. The place gets packed very quickly so be sure to grab seats early, they have a variety of menu items as well! We'll be back for hookah!! read more

I had a great time here for my birthday with my family. The server was great, very attentive, making sure we were good. Received complimentary roses, since it was Mother's Day wknd as well. Music was nice. We order oxtail eggrolls, which were delicious. Had the grotto pasta with salmon, my niece had the stuffed salmon. THE FOOD WAS AMAZING!!! You might wait a while for the food, but it will be worth it. Clearly it's made to order, and made with lots of love. I will definitely be returning. read more

AMAZING! that's like my fave restaurant- the drinks are mad good, food is SEASONED, and Alison (the server) is so personable. I literally went on two consecutive days read more

Absolutely Love It! Drove all the way from New Jersey for a staff get together. The staff is incredibly friendly and the food was delicious. I would definitely recommend. read more

I enjoyed my visit to the grotto! My favorite dish was the starfish and bake. They do have bottomless mimosas here which will definitely sneak up on you! You can also purchase hookah here guys! The spot is small but once you go to the back there's more room. read more

**Restaurant Review: Grotto BK Restaurant** I recently dined at Grotto Restaurant and was thoroughly disappointed with the service. Despite the appealing ambiance, the service was excessively slow. It took 1.5 hours for three appetizers to arrive and a staggering 2 hours for the single main course we ordered. Additionally, I observed a concerning hygiene practice: a staff member went outside wearing rubber gloves and returned 15 minutes later, continuing to work with the same gloves on. This raised significant concerns about food safety. Throughout our wait, the staff did not provide any updates on the status of our food, leaving us in the dark and increasingly frustrated. On a positive note, the food was good, but certainly not worth a 2-hour wait. The drinks were mediocre, adding to the overall disappointing experience. Overall, I would rate this place 3/10 for service, 7/10 for the food, and 5/10 for the drinks. Unfortunately, despite the decent food, the poor service and questionable hygiene practices overshadowed our dining experience. Then they automatically put a 20 % gratuity for groups of 2 or more. Granted they were understaffed but that service was horrible! read more

I was hyped to try this resturant after seeing one of their posts on instagram a few months ago. When My gf and I arrived, there was no one to greet or sit us at a table. We waited an extra 20 minutes to get a seat and another 30 plus minutes to place our order. I honestly considered leaving at one point because I felt we were being ignored. It took approximately another hour for our food. Overall the food was good but the service wasn't so great. We came in at 3pm and left at 5pm. There was a guy there working really hard. He attended the bar, served the food, coordinated the staff, and seated the incoming guests. It didn't seem like he was getting much help which made sense of why the service was so slow. I left him a nice tip because I really appreciate people who work hard. But yeah good food bad service to sum it up. We're likely never coming back here read more

Are you ready for the 411? Here we go...another restaurant I wanted to try with the girls! So I need to preface that based off my girlfriend's recommendations I had planned to give this establishment 5 stars. As you read on, you may best understand why we ended up with 3 stars. I do feel bad as today is there 1-year anniversary. I made reservations off my Seated app and set out to try it. We arrived a little earlier but they did not seem like they were ready. They told us to come back in 5-10 minutes and we actually came back in 15 minutes and still not ready. Finally when they were ready we were taken to their outdoor seating which was in the back of the restaurant and OMG this is what resulted in the 3 stars...it was overbearingly HOT! This is not an exaggeration...the back area was hotter than the actual outdoors as well as inside the restaurant. Part of the issue is the back outside area is covered in plastic to protect from rain however it creates a greenhouse effect with all the heat pulling into the space. It was like sitting in a heated over. And it did not help that it took over an hour to get our entree meal! The heat in that area was enough to take you out and I cannot understand how other people sat and endured it, including an infant baby! Granted the inside space is not big enough to support a large party (and there was only 4 of us)! While the server was attentive, I felt someone could have apologized for the uncomfortable and crazy heat! For the food, it was so delicious. For their anniversary, they gave Us free jerk chicken which was pretty good. The appetizers - Mac and cheese, crispy wings and calamari were all good as well. At about 4pm, we asked how much longer for the food and was told 10 minutes, however, food did not come for another 30 minutes. By that time, my daughters left me to go and sit inside in the AC. We ended taking our entrees - lamb chops, snapper, curry goat and oxtail to go. The food is absolutely delicious but something has to be done with the back. Maybe I will visit again and see if anything changes but today was not a good day! read more

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The Calamari dish, the grilled wings with jerk sauce, the ackee tostones, all dishes were awesome. The entrees of jerk pork, oxtail Rasta pasta, Love it love it love it read more

It's small but they make it work, I'll say that. Staff is friendly and accommodating. They have nice decor on the back patio. the music is good a bit loud to talk. It is a bit unassuming in the front almost missed it. Luckily they had a friendly security guy at the front who noticed i just kept looking at my phone and then the door way lol Happy hour specials we're few.however what we ordered was tasty.I had the macaroni and cheese very nice portion and flavor. The wings were seasoned right and great texture. We got the Hennessy bbq wings it was Soo good that we ordered another batch. I'd visit here again. They also have a separate vendor that sells hookah read more

The Grotto Bk provides the ultimate dining experience. Whether you're seeking a traditional carribean dish, craft cocktail, or good music this is the place. The oxtail is fall off the bone tender, ACKEE and saltfish with provisions are just like home. Come for Sunday brunch, Saturday date night or weekday happy hour; the staff is responsive and hospitable. read more

The only reason I am giving them a 3 and not 1 is because the food was good. This was the worst customer experience I have had in a long time... No tea cup, the tea was served in a Moscow Mule, a heat conductor. Waiter didn't know the menu and did not put the order in correctly. I waited over an hour only to get the wrong appetizer and was eventually charged for it. Adding 20 percent service charge to the ticket wasn't cool either. read more

The food was good but the service is terrible. It took us 2 hrs to get our food. And it's small.

Food is amazing!!!! love coming here with the family and enjoying ourselves. Black family owned and the service is top tier. you MUST try them out. read more

The Grotto - Caribbean Near Me - Brooklyn, New York

The food is great, this place is not for kids. The service was good. The owner needs to put on their page that this hookah for smoking restaurant. people are smoking right next to and your kids that's why I said it's not kid friendly. this place is not for kids. It's an adult spot. I wish I knew it before I went there. But the food and service is great not taking that away from them.. read more

They should call this place 'Grotno BK'. First, let me say that when we walked in, no one greeted us for seating! When someone finally came to us, he seemed a little confused as to why we were there, then we realized that he was the bus boy. When I asked him where we were going to be seated, he asked if we wanted to go to the backyard area, and that was where he led us. We sat in the corner under one of the heated lamps. We sat there for quite some time before I had to get up to inquire about a wait staff, because after all we are here to eat. So after a bit, someone came over to take our order. My husband ordered an appetizer, and when the waitress brought it over to the table, she might as well had stayed in the front and threw it at us. The way she tossed the plate on the table was insane. We are huge supporters of small businesses, particularly Black owned businesses!!! And since we are also Caribbean, we love visiting different Caribbean restaurants. We first saw this restaurant on IG, and then a cousin of mine in Florida sent it to me again. So we decided that we must go visit this place on our date night. I will say that the experience warrants my review because customer service is a pet peeve for me. (Bad customer service). I will say that the female waitress was not assigned to us, but her interaction with us was very off. Her energy was unpleasant . I will give the food a 9. It was pretty good. But the customer service, they need to definitely get that under wraps. It's not even a place that we would revisit, and my husband and I have many favorites that we revisit quite often. It wasn't a very good dining experience. read more

Man. Where do I start. It's Mother's Day weekend. My brothers decided to take our mom and auntie out for dinner. The Grotto is such an amazing place to eat. It's mainly Caribbean food. The service there was so good. The people made us feel as though we were family. The ambience of the restaurant was also great. Good music and they have an outside eating area. I normally do not like to eat outside but they had it covered away from the elements so it was great. Now let's talk about the food. The food was some of the best Caribbean food I've ever eaten. I had their amazing Mac and Cheese as a starter. It was such a large portion that I only ate half of it. When my entree came, I nearly fell out based on how much food it was. I had the Rasta Pasta with Lamb Chops. This meal was absolutely spectacular. The pasta was so creamy and gooey with the right amount of spice. The lamb chops were tender and well cooked. This is a meal that I will not soon forget. I will definitely be coming back here to try some more of their menu items. I love this place. If you like Caribbean food, please make sure you go to this amazing restaurant. read more

The Grotto - Mac & Cheese - Caribbean Near Me - Brooklyn, New York

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HORRIBLE SERVICE. I gave them three opportunities and each time the service got worse. first hey don't have the items featured on the menu. the , reservation or not, they serve their "regulars" first. We waited 20 minutes for a server. Then we waited for an hour after placing our order and received no food. To top it of the hookah girls keep stretching over the table to reach their stuff. I wanted to say something positive but I can't. They have to get it together. Will never come back and will not encourage anyone to patronize this place. . read more

This will be short and sweet. Went here last night with two friends. The spot is small and cozy. As you enter the bar is up front, but there is an open area in the back. The food was soo good!! We had the calamari and wings as a starter. I had the lamb jobs with rice and peas with salad. My friend has the stuffed shrimp. There was one waitress, she was nice and attentive. I Recommend this spot, and I will be returning for their brunch. Jussjess read more

After a long day and not having had a meal I'm so glad that my appetite was prepared for this place. Upon walking in, you see a bar and a few tables, which initially had me confused but when we were taken to our table we were led to an oasis outside/indoor with ample heating lamps to keep us cozy. The staff was friendly, accommodating, and beautiful. Our server shared the kitchen was backed up, and commenced walking us through all the menu suggestions. We went with many of his suggestions, and it didn't disappoint. The appetizers alone had us full, and the rum punch, was just the right combination to make the night filled with laughs and joy as we waited for our food. One thing I found especially interesting was that the place was catering to a large party but we never felt as if someone wasn't caring for our table even with the backed up kitchen. This place knows food, they know drinks, they have mastered hospitality, and this review is a byproduct of networking with one of the staff. I had such a great time and I am not one that usually goes out to eat in the neighbourhood but this restaurant will see me again. Special Thanks to Andre, and Bobby! read more

I had such a horrible experience there. The seating is located in an uninstalled extension of the outside. I wore my coat the entire time. Food took 2 hrs to come, plastic plates, no knives, Did I mention I was freezing, those outdoor heating lamps are not pushing out enough heat. No one has any hospitality training, however, the food was good but the overall experience would not allow me to recommend this place... read more

I did take out on Sunday, February 18th. The workers were great, food really good! However, I was disappointed that I only received 4 pieces of Oxtail for $28 and spent $12 for the Oxtail spring rolls, which hardly had any Oxtail. I will eat here again, but most likely not order these two items. read more

The food was amazing. I had the Rasta pasta and oxtail delicious. They also have drinks at reasonable price and hookah. I tend to go out by myself and the vibe was just right nothing read more

Amazing food and service! Andre is a whole vibe! They never disappoint! I have been here many times and always get great service. It's our go to spot for our bookclub meeting! read more

I've visited the Grotto BK on several occasions and each time I've always been impressed with their food and service. My favorite dishes are the Escovitch Shrimp, Grotto Pasta with Shrimp, and their Mac + Cheese is 10/10! read more

When I say the food and customer service is 10/10. As a fellow west Indian. I tried majority of the Appetizers. They were all excellent. Top tier customer service from Andray. His mother is the chef and her hand is SwEET. Can't wait to return again. This my new spot. read more

I love The Grotto BK! Listen! It's like having your parents busting it down in the kitchen! The food better than good, it is AMAZING! Authentic Jamaican food at it's best! The staff is helpful and pleasant and make you feel at home. read more

food wasn't seasoned enough, service was extremely low they brought out my rice & peas before in appetizer, they ran out of white rice, they didn't have enough cups. My husband got a little glass with sprite soda. Chicken wings were okay. Someone else order curry shrimp the order came out so late, that she asked for a to go bag. Waist of money, I was really looking forward to going back, however i think I'll pass. read more

I went to Grotto with a few of my friends for brunch and I'll start by saying I left full and we all left drunk. My chicken and waffles was good and so was my boyfriend's French toast. Now on to the not so stellar things. 1. The shrimp and grits was literally soup 2. There is only outdoor seating, inside is only a bar no tables. 3. They advertise 90 minutes of bottomless mimosas for $40 on the brunch menu but fail to mention that the $40 does NOT include food. 4. The service was super slow. In the 90 minutes I only got two mimosa refills because the waitress kept disappearing. But when it was time for us to pay she made sure to HOVER over us. Also they serve Caribbean food but had American hot sauce (Tabasco) which I found strange. All and all I would not go back. read more

The Grotto - French toast - Caribbean Near Me - Brooklyn, New York

The food is absolutely AMAZING!!! The is the perfect spot close to home! Always great vibes and friendly staff! The Mac & cheese is my absolute favorite! Everything on the menu is excellent! Brunch on Sundays are a hit! Love here and it's walking distance read more

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