The best in town for pokemon cards, big selection of different gaming systems, games, trading…read morecards. Service by the guys is immaculate shout out my boy Jose , Bryan & Elliott. Prices vary depending on what you're looking for.

I'm really disappointed with my experience at GameTower. I was sold two different Xbox consoles…read morethat were both defective, and instead of helping me, the staff claimed I "came back three times to cause problems." I came back because the consoles they sold me didn't work -- simple as that. I traded in a pristine Series S and paid extra for a Series X, only to receive a unit with a damaged USB port. They were able to exchange it for another but that one had a loose hdmi port. When I returned, Bobby did try to help, by tightening the HDMI port and giving me $15 in store credit but it doesn't fix the fact that I paid for a console that wasn't in proper condition. What makes this even worse is that I've been a loyal customer for years, even appearing in videos on their page. I've supported the store, recommended it, and spent plenty of money there. So being treated like I'm causing problems instead of being helped properly is extremely disappointing. I appreciate Bobby's effort, but I still don't feel satisfied as a customer. I expected honesty, respect, and real solutions -- not attitude and band‑aids. I won't be returning, and I hope others double‑check their purchases before leaving the store.

Had purchase pokemon fire red loose, upon receiving game notice that it was different from the…read moreposted picture. reached out to retrorespawn about issue and they went ahead and took care of replacing game with a better looking one took care of shipping label. as well when purchasing a different item ask them if i could get a video of item they went ahead and sent me one as well. Great team at retrorespawn never had any issues with item and when i did they took care of it right away!!!!

I brought in my collection of ps2 horror video games and Sony CRT tv to sell. Start to finish…read morecustomer service was great! They were very knowledgeable and reasonable with their pricing. If you need to sell or looking to buy, check out Retro Respawn!

This place has a really vast selection it's pretty much a warehouse for video games and the like!…read moreIt's pretty organized and they even have these handy lists that are updated with prices for games, accessories , etc for each console... whether it's GBS, PlayStation, Xbox, Nintendo... they have so much in store! Lots of new gear too posted on their IG when they get it. Talked to a couple people there too who were pretty friendly and helpful in answering our questions. Everyone working here was always offering to help answer any questions which is nice. Very approachable. They also list the prices at which they buy too which is nice. I will be coming back here for my video game needs !

1 star because the customer service is horrible..people that work there sound and look like they…read morejust want to end it.

Great store! Very help, affordable and excellent customer service. Helped me relive my Guitar…read moreHero days on PS3!!!

I had a great experience at Game Realms, I found them per recommendation from another game store…read more They were able to fix my Gamecube within 24 hours. The people at work there were very knowledgeable about games and had great customer service. I initially only came in to get my Gamecube fixed (it was turning on but not reading the disc). I decided to check out the game selection while I was there and they had quite a few game titles to select from! I ended up buying a new game too. For the quality of the service and the time it took to repair my console, I highly recommend this place. The repair was reasonably priced as well.

Fantastic store. They have a great collection and the owner is always friendly and helpful!…read moreDefinitely recommend!

I went here to buy a ps4 controller for my little brother and the owner sold me a faulty product…read more The buttons were sticking and obviously heavily used. I brought it back to get a refund as I was told I was able to return it. The owner was completely rude and immediately became irritated at the fact I tried to return it (this was within 10 minutes of buying the controller). Go elsewhere if you don't want to be yelled at and told never to come back to his store for trying to return a faulty controller. The owner is a scammer and does not care about his customers.

My husbands PS5 was getting stuck on a black screen after saying it would restart after "repairing…read moreconsole storage". We went to geeksquad first, which apparently no longer sends out consoles to Sony for repair. And then we went to GameStop, where we were told that they do not do repairs either. But the workers at GameStop highly recommended Videomen. That is how we came to know about this location. I came to Videomen with my husband after calling and explaining the issue that we were having with my husbands ps5 slim. My husbands first impression was very pessimistic, simply because the location looks like it hasn't been updated in years. We went in and met Tai. Tai is the only one working in the store. I believe it is his location. He explained he would try his best to fix the issue, and quoted us a price for the repair. He said if he wasn't able to fix the console, he would only charge $25 for his time, which we found very reasonable. Tai told us to give him a call in hour for a report on his progress. We left and my husband was still very doubtful, saying the store was empty, and outdated. I told my husband that it looked like Tai and the Videomen location had been there for more than 20 years, working to repair electronics. I told him, I put my faith in him much more than a kid working part time in a newer store. After an hour we called again at 5:00pm, well past the store closing time. But Tai answered the phone to let us know that he was still working to solve the issue and would need more time. We understood and agreed to give him another call back in an hour. Tai ended up giving us a call around 6:00pm letting us know the console was up and running perfectly again! He asked if we wanted to pick up tonight or tomorrow. I let Tai know we were about 25 minutes according to GPS and he agreed to wait for us to pick the console up from his store. When we arrived Tai was very communicative. He connected the ps5 for a monitor to show us that the console was up and running smoothly before he explained all he had done to repair the console, and the likely reason it failed to work in the first place. He told us he let the console run for about 45 minutes to make sure the issue didn't arise again. And literally explained everything we needed to know to prevent the issue from ever happening again. Now, My husband is in a much better mood since we have received the working PS5 back from Tai. And we 100% recommend him to anyone and everyone in need of an electronic repair. I definitely recommend calling beforehand to speak to Tai, verifying that he will be in the store. And to communicate the item you need repaired plus the issues you are having with it. It's very rare to see a mom and pop shop still standing, and I am happy I was able to support this gem in my community. We will definitely return for any future repairs our family may need, And will proudly refer Tai at Videomen to anyone looking to repair their gaming console.

AVOID!!! I came in to get my ps2's laser cleaned. It stoped reading compact disc recently and it…read morethe laser needed to be cleaned. First mistake was when he told me that he doesn't give receipts and that he has my name number. He later called and told me me he couldn't get any disc to read after cleaning it (I had just been playing kingdom hearts 2 literally an hour before going to his run down pos shop). He explained I should just get a new ps2 from Amazon and that the laser is completely broken. I tried to play when I came back home just for the ps2 not to work and read any of my games from my library. Dude charged me money just to break my console that I had since 2003. What a joke of a business and terrible customer service. Who gets bothered when a customer ask for a receipt of service. I can see why dude is a quack.

Amazing service and great worker there. I love to game on my free time and they have good deals…read more Quiet than most gaming cafes and i came here on two different days! Definitely coming back !!

We had my son's birthday party at Game On in Burbank this weekend and it was such a great…read moreexperience. The entire process was easy and convenient from start to finish. Parking was super convenient (a huge plus), and the 3-hour party timeframe was more than enough time for the kids to play and enjoy everything. The staff was fantastic -- friendly, organized, and very easy to work with. The place was clean, well-maintained, and perfect for kids. There are so many games to play that everyone stayed entertained the entire time, and the kids had an absolute blast. Game On is truly a hidden gem. They even have unique snacks you don't see everywhere, which was a fun bonus. Highly recommend this spot for kids' parties--we'll definitely be back!

I went in to buy a gift for a friend, Tiara who works there is friendly. She is knowledgable and…read moresuper helpful helping me pick out something age appropriate for the gift.

I stopped by GameStop to pick up a new pair of headphones! There are a few employees here that have…read moretattoos, they were great but specifically TIARE provided excellent service from start to finish. She listened to what I needed, walked me through the different options, and explained the features clearly without any pressure. Her knowledge about GameStop return policies also made the whole process quick and easy. I left with exactly what I was looking for. Great experience and outstanding customer support from Tiare!

I've been here 2x within a month to buy single Pokemon cards. My first time experience, the two…read moredudes working were helpful let me check out cards told me to get closer to the glass wall with their high price cards for a better look if I needed to, let me compare cards for the better of the 2 cards. 2nd visit today was amazing I was looking to fill in my 151 master set with some reverse holos and Ex's( I had already been to another shop with no luck and not a great experience) once 151 got really popular I stopped buying packs and started collecting singles. The tall guy working today made my day by letting me go through a binder of 151 unfinished master set to help complete mine it literally had everything I needed ! I also picked up some full art cards. I highly recommend checking this place out. Sealed Pokemon product is a bit high(but all the card shops are honestly ) but all the single cards are priced fair from tcg price guide. They have awesome vintage toys, rare finds and modern collectibles as well. It's fun to walk around and see what they have.

This shop its the best in the valley... They very nice…read more Good prices They willing to negotiate They accept zelle Good attitude They have really good pokemon cards from every set you can think of..ill give toys of the universe 10 out 10....

Went in for Pokemon singles. They have a system where you search cards on a tablet that has pricing…read moreand condition. They were adamant that you use the system to even take a look at cards. There were a couple employees available and I asked to see a couple cards but they insisted I type it into the system, select all the cards I'm interested in, then select check out, and THEN an employee would gather the cards for me to view. The first couple of cards I tried to type in were not found in the system but were in the display case. The employee suggested I type the card number (e.g. 2/108) and that did not work either. Finally I found a card I liked in the system but when I looked up that particular card, it appeared to have 2 versions, both near mint but different prices. When asked about the difference in prices, the person behind the counter took 10 minutes to research the cards and change the prices to even higher than originally listed - stating there was only 1 version of the card and they were mislabeled in the system. At this point, he finally showed me the cards and they were objectively not near mint. I wanted to get a closer look to see how played they were but they would not let me see the card outside the sleeve even when I requested that they take it out themselves if they were scared I would damage the card. He then again took the time to inspect the cards himself and correct the listed condition of the cards in their system while he had me wait. I asked if they would honor the original listed price from when I walked in but they said no. With that, and my not being able to make my own, closer inspection on the condition, I ended up not buying anything since I had no baseline to go off to see if it was worth buying for myself. Even without making a purchase, it was an awkward, uncomfortable shopping experience. The sealed product was comparatively much higher than the current market prices. There is a decent selection of singles but their tablet system was misleading and inconsistent. The selections were not good enough to entice me to come back. Be careful in your own price checking when coming to this place.

Love it here! Everyone is super nice, their selection is awesome (no, seriously--they have a tablet…read morethat has all of their inventory so you don't have to waste your time sorting through piles of bulk), and the prices for things aren't stupid expensive like they are at some shops. I also love that they do events--can't wait to go to my first prerelease event here!