My husbands PS5 was getting stuck on a black screen after saying it would restart after "repairing…read moreconsole storage". We went to geeksquad first, which apparently no longer sends out consoles to Sony for repair. And then we went to GameStop, where we were told that they do not do repairs either. But the workers at GameStop highly recommended Videomen. That is how we came to know about this location. I came to Videomen with my husband after calling and explaining the issue that we were having with my husbands ps5 slim. My husbands first impression was very pessimistic, simply because the location looks like it hasn't been updated in years. We went in and met Tai. Tai is the only one working in the store. I believe it is his location. He explained he would try his best to fix the issue, and quoted us a price for the repair. He said if he wasn't able to fix the console, he would only charge $25 for his time, which we found very reasonable. Tai told us to give him a call in hour for a report on his progress. We left and my husband was still very doubtful, saying the store was empty, and outdated. I told my husband that it looked like Tai and the Videomen location had been there for more than 20 years, working to repair electronics. I told him, I put my faith in him much more than a kid working part time in a newer store. After an hour we called again at 5:00pm, well past the store closing time. But Tai answered the phone to let us know that he was still working to solve the issue and would need more time. We understood and agreed to give him another call back in an hour. Tai ended up giving us a call around 6:00pm letting us know the console was up and running perfectly again! He asked if we wanted to pick up tonight or tomorrow. I let Tai know we were about 25 minutes according to GPS and he agreed to wait for us to pick the console up from his store. When we arrived Tai was very communicative. He connected the ps5 for a monitor to show us that the console was up and running smoothly before he explained all he had done to repair the console, and the likely reason it failed to work in the first place. He told us he let the console run for about 45 minutes to make sure the issue didn't arise again. And literally explained everything we needed to know to prevent the issue from ever happening again. Now, My husband is in a much better mood since we have received the working PS5 back from Tai. And we 100% recommend him to anyone and everyone in need of an electronic repair. I definitely recommend calling beforehand to speak to Tai, verifying that he will be in the store. And to communicate the item you need repaired plus the issues you are having with it. It's very rare to see a mom and pop shop still standing, and I am happy I was able to support this gem in my community. We will definitely return for any future repairs our family may need, And will proudly refer Tai at Videomen to anyone looking to repair their gaming console.

I've had a disappointing experience here at Videomen and have been holding off on writing my review…read moreuntil now. I took my childhood Nintendo DS Lite to Videomen to get the top screen fixed as it was broken. I've been waiting for years to get the screen fixed and was excited to finally see it happen. When I came to pickup my DS, I noticed there was a popped pixel on the new screen. I told the guy who was working there who I think is the owner that there is a popped pixel and if he could install a new screen. He said he couldn't do that and all replacement screens have popped pixels. I ended up paying and still have a defective screen. I would never come back here or recommend this place to anyone.

Had purchase pokemon fire red loose, upon receiving game notice that it was different from the…read moreposted picture. reached out to retrorespawn about issue and they went ahead and took care of replacing game with a better looking one took care of shipping label. as well when purchasing a different item ask them if i could get a video of item they went ahead and sent me one as well. Great team at retrorespawn never had any issues with item and when i did they took care of it right away!!!!

I brought in my collection of ps2 horror video games and Sony CRT tv to sell. Start to finish…read morecustomer service was great! They were very knowledgeable and reasonable with their pricing. If you need to sell or looking to buy, check out Retro Respawn!

These guys are awesome. Walking into A&J Retro Games felt like walking into a time machine…read more Imagine being 8 years old and GTA 3 just came out. You're sitting there staring at this game thinking this is the coolest thing you've ever seen. That feeling is exactly what this place brings back. I came in looking for a PS2 for my boyfriend's birthday and, honestly, I know almost nothing about video games. I was a little intimidated, but these guys were great. They knew their stuff, explained everything, and actually cared about helping me find the right thing instead of just making a sale. I had my 8-month-old with me, and they were super welcoming. I walked out with the perfect gift, and my boyfriend was absolutely ecstatic. You can tell these guys grew up loving games and never lost that excitement. If you're into retro games, or even if you're clueless like me but need a great gift, go check them out.

A & J Games does not repair cellphone screens. Yelp's AI automatically sent an RFP to them when I…read morewas looking for an authorized Samsung repair shop. A waste of both parties' time and energy. They were kind enough to reply that they do not provide the service I required. It was appreciated but I wasn't looking for them specifically.

Possibly the best comic book store in the Valley. Been going for years, mostly on FCBD in May, and…read morethey handle that event really went despite the crowd. They also have a lot of signing events, which is pretty cool! Really appreciate that they have a very welcoming atmosphere. The staff are super helpful and take time to chat with you and give solid recommendations. Been to other stores that feel very judgey and just want you out ASAP. Collector's Paradise is the complete opposite. Layout is nice and spacious giving room to browse. The sections by author took me a while to get used to. Good selection and I love that authors randomly drop in and sign copies (and the store sells them at face value).

Great local comic book shop. My son wanted a manga and I called to see if they had it in stock…read more Luckily they did and were kind enough to set it aside for a few minutes until we got there. They have a good selection of comics, graphic novels and manga. Staff is very friendly and helpful. Support your local bookstores / shops!

These guys are great, friendly and super knowledgeable. Definitely think they're a great choice for…read moresmall video game stores.

Great selection at very fair prices! Abel is super cool and welcoming. Great customer service,…read moregreat prices, what else is there to ask for? Definitely worth checking out!

Since 2007 always has all my favorite things. I could never complain. It's just so HUGE haha but…read moreagain can't complain.

1 star because the customer service is horrible..people that work there sound and look like they…read morejust want to end it.

Loot Box is one of those rare TCG shops where you can tell the people behind it genuinely care…read moreabout their community. They consistently offer products at MSRP, which already sets them apart, but they go further by being generous at events and providing better prize support than most other shops. The space itself has a great aesthetic, and the players there reflect the same positive energy. Everyone I've interacted with has been welcoming and kind. A special thank you to Nick as well. Every the I've visited, he's always been chill, flexible, and incredibly welcoming, and his honest personality really adds to what makes the shop feel so genuine. It's not the closest shop to me, but it's one I'm always happy to make the trip for.

Didn't know this place existed, but I was looking for some Super Nintendo games and they happened…read moreto have the ones I wanted at a fair price. I bought 3 and all work perfectly. Definitely will buy from here again and might check out one of their game nights sometime!

This location is pretty great!!!…read more I always come here because the staff is super nice and they usually have a lot but but I appreciate the business

Disrespectful actions by a management position to a paying customer. Never in my life have I been…read moretold to leave a mall store or anywhere for spending $80 dollars corporate GameStop : look into this branch Please. There's not much of a worse candidate to be the voice of a branch of operation than one who doesn't help at all in servicing product related questions, begrudgingly rings you up and then when you mention they could have been more helpful - they raise there energy and tell you to "leave the store ", "now" and "take it up w. Corporate " - these words from the shift manager as he pointed at the door for me to exit. - but this is what occurred and by the reviews here happens often at this store. I don't know how William and Gabrielle whom are the face of this GameStop branch are left to be in charge of representing the GameStop company , but hoping this post will save someone from walking in this store and just buying elsewhere or online instead. Save yourself being treated like this as a good paying customer.

(+) Writing a review to help out this local business. I had no idea they have a decent arcade in…read morethe adjoining room. Definitely worth stopping by to check out. (+) What I appreciated most were the prices for the arcade (a quarter for most, some still only $0.50), classic cost for classic games. That makes it so much more accessible to try different ones. I also like the old school way of dropping quarters in the slot. (+) Huge space, variety of stuff, a few pinball machines, some shooting games (love Time Crisis and Area 51), sports, driving, fighting etc. (+) Great local alternative to big name entertainment places where you have to buy a game card, swipe, then quickly realize after a very short time you've run out of credit for the overpriced gameplay. (+) Nice owner, told us about their app you can use to scan QR codes on the machines and tells you info about the game and how to play. Combination of retro and modern technology!

Joe and the team are super helpful, hard working and knowledgeable, not many places like this,…read moreclassic arcade with classic game store attached. A must visit for Simi Valley

The owner is so helpful and obviously passionate about sharing his love of books with his…read morecustomers. Shopping here was a wonderful experience.

Fantastic used book store with a wonderful owner! Large selection at a great price and almost all…read moreof the books were in good-great condition. Love the huge sci-fi selection and even found some King books in the horror section too! My favorite purchase was a beautiful copy of Twenty Thousand Leagues Under the Sea. 1990 Reader's Digest edition with illustrations and it couldn't be in better shape. Already half way through the book now :) Will have to return to Next Chapter soon!