This place has a really vast selection it's pretty much a warehouse for video games and the like! It's pretty organized and they even have these handy lists that are updated with prices for games, accessories , etc for each console... whether it's GBS, PlayStation, Xbox, Nintendo... they have so much in store! Lots of new gear too posted on their IG when they get it. Talked to a couple people there too who were pretty friendly and helpful in answering our questions. Everyone working here was always offering to help answer any questions which is nice. Very approachable. They also list the prices at which they buy too which is nice. I will be coming back here for my video game needs ! read more

Absolutely AWFUL customer service. I stopped by Game Dude around 6:40 PM because I wanted to sell some games. The first employee immediately looked at me, and with a pretty obvious attitude said, "We only buy games before 6:30." Okay... how exactly was I supposed to know that? There was no prior reason for me to know their cutoff time, and it could have easily been communicated in a much more professional and respectful way. I decided not to make a big deal out of it and figured I'd browse the store and maybe buy something instead. Another employee asked if I needed help, and I told him I was just browsing. A little later, I asked him about some of the games on the wall and whether they were used. He said yes. I then asked what the games typically cost, expecting a simple answer from someone who works there. Instead, I was told, "You can just go check the sheet on the side to see what the games are worth." Seriously? I'm a customer asking a basic question about your store's inventory and pricing. I shouldn't have to feel like I'm bothering employees by asking for information. There's a huge difference between being busy and simply having poor customer service. It's absolutely no one's fault that most of you are virgins. Anywho, I walked in willing to sell some games and potentially spend money, and I walked out thinking, I'll take my business somewhere else. The video game selection may be decent, but customer service matters. If this is how customers are treated when they walk through the door, I can't recommend this place. Don't waste your time with these jerkoffs. read more

this place has been around for a long time so it makes it even more wild to me that they put a silver "Game Dude" sticker on literally every single thing that they resell: video games, controllers, you name it. And when you take off the sticker, it leaves behind a silver residue that says "void" on it, as if there were some kind of warranty tied with it. Then you gotta spend all kinds of time carefully rubbing goo-gone on it to try to get it off without damaging the rest of it any more than it's already damaged. also everything is far enough away that you can't read the cases or cartridges to see what they have. they have paper lists, but it's not always updated. It's enough to make me want to go literally anywhere else. Also, they're overpriced read more

3 stars simply because they exist and are still a store someone can walk into. but... Some improved customer service and positivity would greatly enhance the interaction. These people act as if they're doing you a favor selling you something and absolutely cannot be bothered. read more

Huge game store with lots of items including movies. Game prices are listed on printed packets, so the prices could fluctuate. This definitely gives off business vibes instead of the more common enthusiast vibe a small retro game store would give. However, the employees were great and I did not feel unwelcomed or a bother when I asked questions or to look at a game. The games are all on shelves behind the counter so I agree it could be hard to see. read more

Game Dude - Videos & Video Game Rental Near Me - North Hollywood, California

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1 star because the customer service is horrible..people that work there sound and look like they just want to end it.

My experience with Game Dude was extremely negative. I believe their business practices are dishonest and exploitative toward customers. If you plan to sell a console or a video game there, be very careful: they even charge you just to inspect your items and offer ridiculously low amounts for products that are in excellent condition. For example, they offered only $70 for a console and then claimed it had scratches to deduct more money. If you decide not to sell, they still charge a $15 "inspection fee", which is completely unreasonable. Their pricing margins are outrageous: a game that sells new for $70 might be bought from you for only $2, and then resold at nearly full price. In short, their valuation and buying practices are opaque and clearly designed to take advantage of customers. I strongly recommend not buying or selling at Game Dude. Platforms like eBay or other resale sites offer fairer and more transparent deals. Avoid this place if you value your money and your time. read more

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Welcome to Game Dude, a video gamers dream.. and nightmare all in one shot. A vast selection of video games from yesteryear and the smell of someone's dead mother's basement with lack luster service and dudes who haven't showered since the Nintendo Game cube arrived... come buy your game and leave... as a matter of fact, run! Run fast! read more

This place is amazing if you love retro games, and movies. The warehouse is pretty big, and so much stuff in here, that it's hard to concentrate on one area. They have everything from the last 50 years of video games all the way up to PS5 and Switch 2. New games and used. Some with boxes and some just cartridges. They have accessories for all systems, and even sell pretty much any console you're looking for. No matter what your budget, you'll find something here, from $1 all the way up to thousands for super rare games. The only drawback here is that everything is either behind glass (don't lean on glass) or behind the cabinets on shelves and only accessible by an employee. They do have paper lists of all games for all systems with prices, so you can search for what you want and ask an employee to get it for you. I had a lot of fun feeling nostalgic and spending a good 90 minutes in here, and walked out with 9 games for different consoles. They also have a rewards program. read more

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The service is great. There is a wide selection of games and systems even the Atari I had when I was a kid. Jessie help us we were looking for the PlayStation 2 they did not have anything there yet was sold out. I wanted to get the Mortal Kombat series but am waiting to get all. I also wasted to get the devs genesis with CD ROM . I need to go back every so often or call to see when some one sells there system. I gave been going there for years. I highly recommend this place of business. Kindness forward one person at a time. read more

If you can hang with the vibe and remember to not lean on the glass, GameDude is the ultimate paradise for gamers who cherish collecting physical copies of classic retro titles at extremely competitive prices as well as picking up the latest and greatest offerings for cutting edge consoles. They even sport a huge selection of films on various formats too! They have a generous rewards program, very helpful staff, and a phenomenally cool policy of always selling titles complete with whatever manuals or extras they're supposed to come with, and they'll cite if something is missing with a post it note declaring a hefty discount for the missing materials. I feel lucky to live so close to one of the greatest retro game shops I've ever encountered, so make sure to make it your regular spot if you're nearby, and make the time to swing by if you're just visiting too! read more

Support small business! Game dude has been my go to for over 20 years now. They have a great selection of new and used games. Great selection of used movies and tv series too. Their new games are typically a few dollars cheaper than big box stores and again, it's a small business so I would rather give them my money over the big corps. They also buy your used games, video game systems and used movies. Might not be the best pay outs but sometimes it's better than just having them collect dust and taking up space at home. Highly recommend this place! read more

Since 2007 always has all my favorite things. I could never complain. It's just so HUGE haha but again can't complain.

All the movies and games are kept on shelves behind counters throughout the store at a distance you can't quite see the titles at - and all the glass counters in the way are poster labeled telling you that you can't lean on the counter so there's no way to get close enough to see anything. I asked what the solution was and they said sorry they couldn't let me get close enough to see. How is this a business model? And nobody even blinked an eye about the situation or my reaction which was to have to leave bummed without buying anything. This must be a daily occurrence. I was all excited to come give a used movie store some money and get a bunch of DVDs to expand my collection but this is some kind of -joke of a business. Really disappointed. read more

I mean it has a good and vast selection. Thats about all the good I can say. Didn't have any problems with staff they were cool but the prices are terrible. If you have money to blow and live nearby it's the convenient option. read more

DECENT TRADE IN VALUES! No hassling aloud and they want your decision on spot so know that. Big store too! read more

Game Dude - Trades values - Videos & Video Game Rental Near Me - North Hollywood, California

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The first time I went here was when I was a teenager to sell some Wii games. I think I got a good deal for them. Recently, I've been going here the past 4 weeks to buy skylanders since I've been feeling nostalgic. I thought that I was getting them for a good price, each Spyro's Adventure figure is $3, each giant from Giants is $6, and each swapper from Swap Force is $8. It turns out that other retro game stores, not in LA, sell skylanders from Spyro's Adventure and Giants for $0.15 and $0.25. The Spyro's Adventure and Giants figures are supposed to be common so you'd think that they'd charge less. I know that retro game stores need to turn a profit, but they have a lot of stock. All the skylanders aren't shown through the shelves because the employees haven't gotten around to placing them there or there isn't enough space so it would make sense to sell the skylanders at a cheaper price. I wanted to sell some extra skylanders I had. Because the store was short staffed, I had to wait 40 minutes or so. When they got to me, I was told that they could only buy one for $0.50 since it's from Trap Team and it was in the starter pack. They already had enough of the others. read more

Game Dude - Night Shift, Free Ranger, Trap Shadow, Eye Brawl, Swarm, Crusher, Empire of Ice, Slam Bam, Sky Iron Shield, Drobot - Videos & Video Game Rental Near Me - North Hollywood, California

I've been coming here since I was a kid, many years ago. It's always been a great spot for classic video games at a reasonable price. They also sell DVDs and Blu-rays. I picked up my entire Dragon Ball Super collection (all seasons) for about $40, which is a pretty good deal. The only issue is the communication, when you call, you often get different information than when you visit the store. This can be frustrating, especially when you drive over based on what you were told on the phone, only to find out things are different when you arrive. I've run into this most often when trying to sell stuff, like when I tried to sell my PS2. But aside from the inconsistent communication, this place has pretty much everything you need and more. It's straightforward, and I'm looking forward to their Black Friday sales. read more

Game Dude - Black friday sales. Cant wait - Videos & Video Game Rental Near Me - North Hollywood, California

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Had a good experience here before. I have only written a handful of bad reviews in my life, and I do so with great discretion. I don't care how busy you are, or how bad your day is, you should never talk down to a customer. Grumpy I can tolerate. This was next level. It was busy, so we asked for help and made sure they understood that we were in no hurry, and to take their time. It's Easter weekend and it was busy. Dorian snapped at us twice, the most rude customer service I've experienced in a decade. We tried to shake it off and diffuse the situation by letting him know that we didn't want any trouble, and reminded him that we would have waited as long as it took to be helped. No apology. Passive aggressive and derogatory. Brian took over after seeing how agitated Dorian was with us. I sincerely appreciate his willingness to help out and apologize for the inconvenience. Brian really is a kind representative. A little patience goes a long way with us. We've both worked in hectic and chaotic jobs for years. I know how stressful it is. Please be respectful and polite, as you'd like to be treated. read more

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I've been coming to game dude since I was a kid (im 47). The nostalgia of stepping foot in there is great. Highly recommend stopping by.

I've bought here before but this was my first and last time selling to them. I came in and brought a box of my games to sell. I gave the team member with glasses and shorter hair my box and waited about 30 minutes. He placed the box next to a bunch of other games since there were a few sellers there. Upon getting called to the register; the same guy started speaking really quick and would get mad when I said "no I'll actually keep the game" after offering me less than $3 for some titles. He had my games all over the place separated by many stacks stating some were broken yet I played them. I should have took it all back after seeing the disorganized area but I decided to sell a few games (5). On my drive home I did notice a game was missing. I drove back to ask and they were extremely quick to defend him and blame me and said they'll look but for me to keep checking in my car and my house. I called later on when I got home because I never found it. The guy on the phone said he did look then sarcastically said "we're not going to ruin our reputation over a $20 Mario game" yet they sell to customers it for $80+ if it's complete like mine. I told them - I'm not looking for any argument and just want my item back. They offered to get my phone number and once they returned my call they let me know they never found it. I was nothing but kind even though I never got my item back. That team was willing to defend that rude and disrespectful team member yet he lost and misplaced my game. read more

This place is really fun. I went to see about trading in some gaming equipment that I no longer use and they gave me top prices for them. The team there is really kind and super thorough which is refreshing to know as I plan to go back and purchase games for the system I am currently using. If anyone was just to stop and visit this place it is super cool to check out all the wonderful different game systems and loads of games they offer. It is impressively organized really well too. read more

Live game dude! Has been around for years, and I really appreciate businesses like this. I've started taking my son who's really big into video games and I love the used options so he can try older games. read more

Do not buy or sell at gamedude if you don't want to get ripped off. I recommend buying from eBay or Mercari for great deals.

My son is ALWAYS looking for Skylander figures. He's about a decade off, but he's ALWAYS finding what he wants here. He also checks the prices and feels he gets a great deal every time! read more

Great spot for used movies, the prices are fair in my opinion. I can get 5-7 movies for $20 even blurays. The staff are attentive and are great at giving their opinions when asked and also offering other films based on your interests. They have films spanning from classics, comedies, horror, scifi etc. They also sell used games but I personally have not got any. read more

Love coming in here for all the used blu rays and dvds for great prices. I come here all the time and highly recommend it if you love anything and everything related to gaming. They got it all. read more

Game Dude - Videos & Video Game Rental Near Me - North Hollywood, California

terrible service one or two of the employees were alright but for the most part most they're all assholes

I have been coming to Game Dude off & on for over a decade. I'm so glad that this wonderful used video game resource is available for those living around the valley. In my recent trip I was happy to see that the previous issue I have had (rude employees) seems to have been fixed. I interacted with several employees and all of them were incredibly friendly and helpful. I definitely had stayed away for a few years because of some bad interactions. The inventory here can be hit or miss. Especially on older consoles. They definitely favor inventory from consoles from the last decade or two. Beyond that and it can get tough. I recently came looking for games for a Jaguar and VirtualBoy I had. No VirtualBoy stuff and only about 3 Jaguar games. Yet the walls were full of PS2 era consoles and newer. I totally understand that, but just wanted to let you know that while they have a great selection, they might not always have what you're looking for for older consoles. I also appreciate that they are very upfront with their buy back and selling prices. A larger video game chain always leaves a bad taste in my mouth as it's obvious they're lowballing you with buyback prices. Not Game Dude. It's all right there on their website and in store. You can see a massive list of games, consoles, and accessories where they list the buy back prices, used selling prices, and new selling prices. I greatly appreciate that. They also used to do repairs. Looks like they don't do that anymore (bummed since my VirtualBoy has one lens that is acting up). So, if you're in the area and you have any console, stop by Game Dude. You Never know what they might have in stock. You just might find that diamond in the rough you have been searching for. read more

Their customer service is terrible. Extremely rude when you ask simple questions, and when calling them to check availability for an item, the gentleman on the phone was pushy and unprofessional. A retro store I will never visit again. read more

been coming here since 2005 when my older brother introduced me to them. the website isn't what it used to be. nothings updated; you have to call to request inventory prices or availability. the IG is literally just their SOCIAL media. they post deals and limited edition stuff or store updates but they don't have a menu of items available. BEST PRICES and best QUALITY hands down; their saving grace. you could go to best buy, target, costco, game stop (God forbid), or walmart and the prices will ALWAYS be better at game dude. which is also part of the problem when it comes to their service. they have warranty for all used products and always double down on the QA. i've never bought anything from them that's useless or they won't replace. CUSTOMER SERVICE could use work. most the time they're pompous, arrogant, know it alls. they'll continue conversation while screaming across the showroom with little to no regard of people in there. i had to linger at front counter while they conversed to get some attention (it didn't used to be like that). a paying customer walks in (i spent over 500) and they don't greet or welcome, they don't ask you if you need help or if you're looking for something. they just stare.. which is WEIRD. not everyone is familiar w the layout or structure of the store can't imagine what it's like for first timers. i've referred people only for them to tell me they couldn't get help and they ended up going to a corporate store that's not game dude. would be 5 stars if they updated their website and improved the social capabilities of their employees aka customer service. read more

I've been coming here since 2007, and this place feels like an old friend. Today is July the 4th in 2022, and I came here today to buy a video game. In 2019, Game Dude started a huge July the 4th sale on used games, and today that tradtion continues! The prices they offer on July the 4th on used games can't be beat. Although, lately I've been buying games occasionally from the playstation digital store out of convenience. I don't know how much longer stores like Game Dude will last. Even Gamestop knows people are less likely to buy physical games, while currently over 60% of gamers buy their games digitally. I only buy physical games when they're much cheaper than digital, but that's rare. If Game Dude goes out of business, I will always have fond memories of coming here. Game Dude is more than a business. Game Dude is my friend. read more

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We love Game Dude! Everyone is always polite and helpful. Good for trade ins and retro games.

All kinds of terrible communication-- they never answer the phone, never return messages, after multiple callback efforts, they "accidentally" answered the phone, claiming they were just about to call me back. We made an appointment for servicing, which they cancelled, but couldn't verify a firm reschedule date. I hope the owners realize how terribly they are being represented, and how much money this is costing them. Or, maybe they don't care! Yesterday, I called Vintage Arcade Superstore in Glendale, they answered the phone after one ring (what a shock), took all my information, and a service technician called back about an hour later and even offered to come over last night to service my South Park Pinball machine!! 0 Stars for Game Dudes!!! read more

Came to Game Dude with some gaming hardware to sell. Staff was friendly and helpful. They gave me a fair price in cash. The store itself is amazing. As a life long gamer, it was so cool seeing games from Atari thru PS5. They have lots of retro games either new in box or complete in box. I was very impressed by the massive inventory. Also have to mention the extensive DVD/Blu Ray collection. Really really cool spot. Definitely will be returning read more

I went in to sell a brand new still in box XBox Series X still in box that I had received as a gift. I was told it would be 3 hours before they could test it and if all the tests came back good they would give me $250 for it. That is half the price of the unit and like I said it was still in box and sealed. I politely declined their offer and was able to trade it in elsewhere for $400. They have a huge selection but the customer service was abysmal and the offer and wait time were laughable. read more

The store has good stuff but it's so hard to see from behind the counter. I asked an employee if he could help me out and he did, but what I didn't like is how he went about it. He gave me attitude when I asked how much a game was and told me to look it up on their sheets, which I didn't know was a thing at the store. It doesn't help that they're located at one section of the store. His condescending attitude soured my visit, especially after I heard the same employee talk rudely to a customer over the phone. Just bought the one thing I came in for and avoided buying anything extra that I would've bought. Would recommend Game Tower, Retro Respawn, or Game Realms if you're around the area instead. read more

Just got home from this game store and pick up 2 play station games also they have a variety a video games to choose from so if your in the area check this place out read more

Game Dude - Play station games I just pick up, Thanks - Videos & Video Game Rental Near Me - North Hollywood, California

I never even write reviews, but god what an awful experience. Employees are so slow, waited 2 hours for a 30$ trade in. Was told it would only take that amount of time if we also traded in a console. Saw an employee typing with one index finger only, and had to use a calculator to figure out 30% of 10 was. Also severely understaffed. Also if you are also a woman, this is an easy avoid. Extremely male dominated space. Nasty. read more

I call today just confirm if I can sell my Astro c40 pro controller in the person in phone said he they would accept control. When I came to store next thing you know the person in front said they can't accept other controller which switch ps2. I'm so disappointed driving here all the way from northridge. P.s if gonna sell stuff make sure if can sell to them. So waste your time going here. read more