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Updated 3 months ago

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4 days ago

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10 months ago

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1 year ago

Friendly staff & lots of items. Some rare finds & cool shop decor. Good prices on some stuff & temptation at every counter.

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2 years ago

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2 years ago

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2 years ago

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2 years ago

Poor customer service. Sold me a defective game and wouldn't let me return it. Dont shop here.

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Next-Gen Games

Next-Gen Games

4.3
(120 reviews)
6.7 mi
•$$

I'n not entirely sure what this guys problem was that day, but boy did I have a poor experience on…read morethe phone with one of the guys that work here. I'm a private Pokémon card collector that has never ventured into the world of buy/sell/trade, so I decided I'd call a few shops in the area to see what they'd recommend, and this is exactly how this conversation went. Guy answers phone, i asked him if he had a minute to answer a couple questions i had. "i mean i have a few people I'm helping right now but yeah sure" I proceed to explain that i was looking for guidance or advice on how to offload my extensive Pokémon card collection as I'm moving out of the area, and i was wondering if they had a buyer or something of the sort that would sit down with me and run through it to see what they're willing to buy, etc. He responds, "oookay. Are you planning on paying someone for that?" Confused, i asked what he meant? "Basically what I'm getting at is no, we don't do that. I have a guy here that's really knowledgeable about that kinda stuff but i wouldn't wanna waste his time" I thanked him for his "candid" (read: completely rude) response and that i would look elsewhere. Needless to say I'll never step foot here again.

Honestly one of worst experiences with a card store ever. Asked if I could pay a dollar for a card…read morethat is that is generally $.50 and not even on tcgplayer bc it's a bulk card that no one cares abt. They're selling it for $2 and the prick of a staff made us feel shitty for even asking. Like you can say no straightforwardly and nicely. Like it's okay to be firm on your outrageously priced stuff but this scruffy dude was straight but rude and belittling. Never coming here again smh

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Entrance to Next Gen Games!
Entrance to Next Gen Games!
Picked up some cool cards for my Pikachu collection!
Picked up some cool cards for my Pikachu collection!
Outside of business

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Outside of business
World 8

World 8

3.8
(200 reviews)
2.9 mi
•$$

Great store and wonderful service. Brought in my old NES for repairs and they fixed me right up for…read morea good price. Highly recommended!

**DO NOT GO HERE**…read more Insanely rude. I've never heard anything so unnecessarily disrespectful like this before in my life from any professional. I called and very politely asked a simple question of how much a ps5 repair typically costs for power issues. Like if the issue was the power supply unit how much does that cost, ballpark assuming of course they have fixed PS5 consoles in the past. He responded and said "OK put your PS5 on the phone dude" and started laughing, mocking me and getting rude for absolutely no reason like I was crazy to ask this question. If you want to say "prices vary" or something that's fine. But he chose to be an absolute jerk. And obviously has no actual experience or would rather pull you into higher prices than you could otherwise get. So instead he just chose to just be rude and mocking. I called back to tell a manager about the attitude (hardly ever do this) and same guy picked up the phone, pretended to be the manager and very sarcastically said "oh no please do go on." I was stunned. I have no idea how someone like this works in any job requiring customer service or any job at all really. Just a miserable, despicable employee that acts like a middle school bully. Very likely the same employee that the person in the review right before this left. Nobody should ever go to this store. There are much better options who treat customers with respect and are actually helpful like Game & Video right on Vermont in the same area.

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World 8
World 8
World 8

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Videomen

Videomen

4.7
(172 reviews)
15.6 mi
•$

I've had a disappointing experience here at Videomen and have been holding off on writing my review…read moreuntil now. I took my childhood Nintendo DS Lite to Videomen to get the top screen fixed as it was broken. I've been waiting for years to get the screen fixed and was excited to finally see it happen. When I came to pickup my DS, I noticed there was a popped pixel on the new screen. I told the guy who was working there who I think is the owner that there is a popped pixel and if he could install a new screen. He said he couldn't do that and all replacement screens have popped pixels. I ended up paying and still have a defective screen. I would never come back here or recommend this place to anyone.

AVOID this business…read more First red flag: the storefront looked abandoned, like it had been through an earthquake. I should have walked out immediately, but I didn't--and that mistake cost me. My PS5 fan connector broke and needed to be re-soldered to the motherboard. The owner said he'd diagnose it for $30 and let me know if he could fix it. A few hours later, he called back and told me he had already "fixed" the console--but now the fan would be "a little louder." Huge red flag. Any professional would update the customer and get approval before moving forward with an unorthodox repair. While my PlayStation technically works, the fan now runs at full speed and sounds like a vacuum cleaner--unbearably loud. With how hard the fan is spinning, I seriously doubt the console's longevity. When I called to ask for an explanation, I got a vague half-answer and was told to "just turn up the TV volume" to drown out the noise. Absolutely ridiculous advice. I've attached a photo and video for proof. Curious about what was done, I opened the console and found a sloppy, makeshift repair and a note taped inside in Sharpie that read "do not open." Unbelievable. On top of that, I'm pretty sure they deleted a save file from a game I had poured hundreds of hours into. For the record, I'm not a "Karen." I support small businesses that do quality work and communicate honestly. But if a repair can't be done without major tradeoffs, tell me upfront so I can make my own decision. Avoid this place. Find a reputable electronics repair shop instead. Edit: If you want a preview of the kind of person you'll be dealing with, read the owner's response to negative reviews--full of name-calling, excuses, and petty deflection.

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Across the street from Family Dollar store
Across the street from Family Dollar store
Missing screws
Missing screws
Videomen

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World 8-2 - videoandgames - Updated July 2026

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