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    The Frameloft

    5.0 (1 review)

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    15 years ago

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    Waterman Plumbing & heating

    Waterman Plumbing & heating

    (4 reviews)

    It's bad enough having to wake up for work at 4:20am. When there's no hot water, that's bad…read more Houston, we have a problem. Woke the cat, and discovered a half-inch of water in our basement utility room. Knew this day was coming. Gerry is a life-saver. He answered his phone at 4:30 this morning! To my wife's credit, she was not screaming or panicking, but she did need help. And Gerard Waterman did not disappoint. We needed a new water heater, after nine years. The warranty was six, so we did quite well. Here is what Gerry did for us: 1. He answered the phone at 4:30am 2. He let us text him a picture of our unit, and gave us a fair quote on the right unit for us, which was a RUUD 40 gallon tall gas unit, with a 10 year warranty. 3. He showed up EARLIER than he said he would (9am vs. 10am), and finished EARLIER than he said he would (11am vs. noon). 4. He made sure we did not get water throughout our house, which is no easy task. 5. He even listened to our dishwasher (it was reacting to the issue downstairs, nothing to worry about) 6. He was also human with us. Shared horror and success stories, told us he has two cats, and is working at learning guitar. I did what I could to encourage him there. 7. Gerry took our credit card. When it's over $1,000, your credit card is your friend! In short, Gerry is a competent plumber, a great guy, and we highly recommend him for a plumbing problem. But please be nice to him, he is one of the good guys, he is not at fault for all the creeps that came before him!!! Grateful for Gerry, and to have hot water again, so soon, for less than it could have cost (we figure he saved us $250).

    Jerry has saved my family on more than one occasion. Last Summer, my mother was told she needed a…read morenew furnace, which would have cost her about 10,000 dollars (my mother wrote a check for a deposit). Since the furnace was less than 10 years old, I stopped payment on the check and called for a second opinion. Jerry came over that same afternoon, looked over the furnace, and determined it was only 1 part that needed replacing. He was polite, courteous, and patient while explaining things. What would have wrongfully cost my mother thousands, cost her $300. Fast forward to this week. I woke up to a blown hot water tank. I called him at 6:30 AM. He called me back at 6:45. He was able to squeeze us in, and we had a new tank installed by the afternoon. My family will always recommend Waterman Plumbing.

    Miro Upholstery

    Miro Upholstery

    (16 reviews)

    I wish I could give them a thousand stars…read more Probably 40 years ago, my grandmother gave me a chair that had been in her home forever. I loved it, and had it in my apartment for years. My cats destroyed the fabric, and the chair moved to the basement, where it remained until we moved to a new house about a month ago. I almost threw the chair out, but couldn't bear the thought of parting with it. So I contacted Vinny at Miro Upholstery, and he couldn't have been nicer. I went to the store to pick out a fabric, and Vinny suggested that I take some fabric books home. He gave me several books, my husband and I went through them and selected one. Miro picked up the chair and the fabric books, and today, about a month later, the chair was delivered. It is more beautiful than I could have imagined. New foam, new fabric, they touched up the wood - it's an antique chair that looks brand new. I'm completely thrilled. This was an excellent experience, and I would highly recommend Miro Upholstery.

    Our large sectional couch was begging to sag and we thought about replacing it, but it was very…read moreexpensive so we hoped Miro might be able to fix it. I love his "old school" vibe--he comes personally to your house to inspect the furniture and tell you what is and isn't possible. He promised to get our cushions back to perfect firmness and was true to his word. The couch feels like it's brand new! And kudos to his crew who moved that beast in and out without leaving a scratch!

    Metrowest Vacuums - Store wall always fully stocked with many choices for all needs.

    Metrowest Vacuums

    (25 reviews)

    i hardly ever write reviews but wanted to acknowledge the incredible experience i had at Metrowest…read moreVacuums in Framingham yesterday. i did a lot of research to upgrade from my shark and landed on a sebo e3 as i have a mix of hardwood and carpet and a dog, then searched nearby certified dealers. Mike at Metrowest Vacuums was so kind and knowledgeable and did not try to sell me up at all. he insisted on demonstrating all of the capabilities and gave comparisons to similar models (even those that would save me money). he was up front about specials that were running and even took my shark off my hands. there was a steady stream of customers there for repairs that had been going there for years. beyond that, Mike was welcoming and engaging with my six year old daughter. i walked away with a far superior experience to an online retailer and a better deal. (also my floors and carpets have never looked cleaner after just a once over.) hope this helps someone if they're looking for a vacuum and wanting to support a local business!

    Just had my Miele vacuum repaired by this shop. They are an absolute pleasure to deal with. This…read morewas my 3rd visit in as many years and each time I've received prompt, courteous & honest service at a fair price. They fixed the issue while I shopped @ Trader Joe's right next door. My vacuum is working again so I'm happy. If you need a new vacuum or need service on your current vacuum, I highly recommend Metrowest Vacuums.

    The Frameloft - localservices - Updated May 2026

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