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    Yale Appliance

    4.5 (184 reviews)
    Open 9:00 am - 5:00 pm
    Updated 2 months ago

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    Services - Yale Appliance

    Appliance installation

    Appliance repair

    Dishwasher repair

    9 More Services

    Dryer repair

    Freezer repair

    Grill repair

    Ice maker repair

    Microwave repair

    Oven repair

    Range hood repair

    Refrigerator repair

    Washer repair

    Yale Appliance Photos

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    Recommended Reviews - Yale Appliance

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    Reviews With Photos

    Thermador Sapphire Glow dishwasher
    Sun K.

    Yale is located off of route 9 in Framingham. Look for the yellow and blue sign to the ample parking area at the back of the store. They say first impression is everything, and Yale didn't disappoint with their beautiful display of outdoor grills that makes you stop, ooh and awe. Upon entering the store, my senses were on Wow mode... the store is beautifully lit, and the ambiance is on point. Exactly what a high-end appliance store should feel like (as you know, you are about to lay out an abundant amount that is equivalent to a college tuition) for your new appliances. (Yet, I don't have children, so I went all out!) The greeter who was positioned at her desk asked for my name and reason for my visit. And then introduced me to a sales representative. I met Trevor, who guided me throughout the store. The entire store thoughtfully recreates mock kitchens, bar areas, laundry rooms, etc, that easily makes you invest your emotions into the visit. There is a lot to look at and a lot of knowledge that my pro versed me on. I would believe you would need a degree in home appliances to be able to deliver the level of knowledge that Trevor recited, yet it was all appreciated and taken in one ear (while some info flew out the other) After much time and contemplation. I chose the Thermador refrigerator, stove, range (and a hood) dishwasher, wine cooler, sink, faucet and two new pieces of jewelry... a set of GE profile front loader washer and dryer in sapphire blue Yale is an experience, so bring your patience, plenty of time, and knowing you'll want to leave the store with everything. It's that much fun! (All photos are of my purchased items in my home. This review was long overdue)

    New electric induction stove w convection oven from Yale in situ.

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    1 month ago

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    Tim W.

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    19 days ago

    Dorian and his team were very helpful and very quick! really appreciate it. Answered all the questions I had!

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    Tim W.

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    18 days ago

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    4 months ago

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    Tim W.

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    10 days ago

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    Tim W.

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    11 days ago

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    2 months ago

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    2 years ago

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    5 months ago

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    3 months ago

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    Tim W.

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    4 months ago

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    Tim W.

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    10 months ago

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    Tim W.

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    3 months ago

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    Tim W.

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    2 months ago

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    Tim W.

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    6 months ago

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    Tim W.

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    7 months ago

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    Tim W.

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    8 months ago

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    Tim W.

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    4 months ago

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    Tim W.

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    4 months ago

    Yale Appliance is THE BEST. price. service product knowledge and selection. we wouldn't shop anywhere else. thank you Yale!

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    Tim W.

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    4 months ago

    Service from store to install was excellent. The gentleman that came to the house were professional, courteous and friendly.

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    4 months ago

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    Tim W.

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    4 months ago

    Dorian and team were so awesome and amazing! Helpful and such a fun loving attitude. thank you for making this process seamless!

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    Tim W.

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    1 year ago

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    Tim W.

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    11 months ago

    Dorian was so friendly helpful and fast service. On time!!! Very responsive and went out of his way to make sure I was happy!

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    Tim W.

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    10 months ago

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    Tim W.

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    6 months ago

    Dorian was great as always! definitely recommend! Helpful and careful and quick with delivery.

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    Tim W.

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    6 months ago

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    Tim W.

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    6 months ago

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    Tim W.

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    1 year ago

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    Tim W.

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    2 years ago

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    Tim W.

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    6 months ago

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    Tim W.

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    1 year ago

    Great place to do business, Yale stands behind their products, highly recommend!!I will always buy from Yale....

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    Tim W.

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    6 months ago

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    Tim W.

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    6 months ago

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    9 months ago

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    Tim W.

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    1 year ago

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    Tim W.

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    9 months ago

    They will sell you what's best for the sales person. Be careful. Know what you want and need. Do your homework first

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    Steve S.

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    11 months ago

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    Tim W.

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    10 months ago

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    1 year ago

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    Page 1 of 5

    Ask the Community - Yale Appliance

    Review Highlights - Yale Appliance

    Dorian Valentin and TJ from Yale appliances did an outstanding job at installing my new washer and dryer.

    Mentioned in 6 reviews

    Read more highlights

    You might also consider

    Norfolk Kitchen & Bath - Framingham

    Norfolk Kitchen & Bath - Framingham

    (24 reviews)

    Our beautiful new kitchen is a constant source of joy. It's beautiful. It's highly functional…read more It's a source of gratitude and happiness. We had long wanted a new kitchen. Earlier in the year, we had gotten a price from an independent kitchen designer. The price was horrifying. Nearly impossible. I had followed a friend's kitchen renovation on Facebook. Deb invited us to tour the finished room and to explore the many clever features. We promptly booked her designer, Steve Marchese. His design plan sold us. His guidance through many options and his spot-on advice were spectacular. The proposed cost and the final cost of the project were half of the cost from that first designer. Norfolk delivered for their cost estimate. Spot on! Dan Neeland, our project manager was superb. All of the sub contractors arrived oin schedule. They were all polite, professional and a pleasure to have in our home. At he end of the day, all crews left the work area clean and neat, The project finished on schedule. We are thrilled beyond words.

    Horrible experience overall. We went with Norfolk based on a referral from a friend who's husband…read moreworks as a cabinet / installer. From start to finish, nothing but trouble. First, our designer lost the design plans and tried to cover it up. This caused us to have to try to re-remember items that we had discussed prior. For example, we asked for no spice rack, then we get a spice rack, so we then had to improvise once the project was underway. Completely incompetant...no apologies, and our designer clearly didn't listen the first time, take notes, and honestly just didn't care at all about us. We should have known then, next time we will just walk away..... Next, our contracter was a complete joke. Never inspected the site for follow up / punch list items. Eletrical and Floor contracters were sub par, we still have a light switch that doesn't work properly. They destroyed our dining room floors relocating our refridgerator, with no full repair, just a touch up that looks like crap. They also damaged our mudroom floor and apparently have no idea how to fix what they broke, so I now have a gap in my floor that has never been addressed. Lastly, they never finished the final revisions to the trim. I told this clown several times what we needed to tidy up on, and several times never receieved follow up. In other cases, he did not properly relay instructrions to the sub contractors, so twice we had cabinet / trim people show up without the necessary materials to tidy up. The cabinent / trim guys were the only bright spot in an otherwise horrible experience. I truly felt bad for Bud and Shawn as their time was wasted by our General Contractor. As it stands now, almost 6 months since we were suppossed to be "complete" and zero follow up. I am embarrased to have people show up with incomplete instructions, and our general contractor has not visited the kitchen to address anyting since NOVEMBER of last year. Do not go with this place, over budget, zero follow up, horrible design team, bad sub contractors. Complete waste of time, and we never got the satisfaction of a final, complete, project....

    Design Center West - Master Bathroom

    Design Center West

    (15 reviews)

    $$

    Update 11/8/20: see comments on my personal Facebook page…read more(Maureen Holmes) for comments on Robin Boyce after posting my review there. Unfortunately I am not the only one who has endured a bad experience with her. MH I warn anyone who will listen away from this unethical business and owner Robin Boyce. I had the misfortune to be her client and endure her careless, unprofessional, dishonest and ultimately abusive and vulgar treatment. My "custom kitchen" arrived without the custom elements and with a grossly oversized refrigerator. The kitchen designer blames someone else for a major kitchen error and refuses to fix it! (See photos) I had the exact same experience with the shutters and the custom stair-runner I ordered from her. They were both delivered with errors and missing parts, and Design West has done NOTHING to correct its errors. This is the worst experience I've ever had with another human being, period. I never received an apology on any mistake I swear to God. That's when I realized too late I had hired the wrong person. Robin Boyce/Design Center West scammed me by promising professional results and delivering dirt. Robin Boyce then turned verbally abusive when confronted with her easily disproved lies. (I have all documentation to prove my charges.) This last point deserves special mention. When I expressed my dismay at the errors, delays and lack of accountability, her demeanor shifted immediately from friendly to combative and borderline violent. It was a shock to learn the owner wasn't just a sleaze but mentally unhinged too. When I confronted her in her store after she ignored my contractor's emails and texts, she began screaming profanities at me while hurling insults about my appearance and character, which I presumed was an intimidation tactic. That felt sickening, but it worsened when she came at me with her arm pulled back as if to throw a punch, but thankfully she stopped herself before landing her fist in my face. I feel certain the only thing that stopped her was a possible assault charge. I would feel sorry for Ms Boyce if she wasn't a thief, and if her emotional instability didn't manifest in such an ugly manner. But no mental state excuses her dishonesty, mentally healthy or not. Not a word of this review is hyperbole. I lost thousands of dollars and was blindsided by a venomous verbal assault because I had the temerity to call out Robin Boyce on her mendacity and fraud. I could provide a colorful litany of her actions, but suffice it to say that it involved a lot of obscene finger, hip and hand gestures. Incidentally, her staff just sat there like dummies the entire time and let it all happen. Apparently they don't have an issue working for such a repulsive woman. Prior to my dealings with her, Robin was verbally abusive to my contractor on multiple occasions as well when he asked her about delayed deliverables. Following is an example of one the few correspondences between him and Robin that isn't littered with her F-bombs: "Shut up. Stop talking. Don't tell me what to do. Its not Maureen... its you. I'm surprised guys take your mouth, and the way you talk down to others; I suspect you've been punched a few times." This is the first---and I hope last--bad review I ever had to write. Let this brutally honest review serve as a public service announcement to warn others away from this troublemaker. Do not hire Design Center West. You will pay a premium for sloppy, mediocre results, and the owner will curse you when you express your dissatisfaction. This has been a yearlong nightmare that only ended after I hired someone else to fix all of her mistakes. Caveat emptor!

    Robin helped me from start to finish with my new house build. She has done everything from the…read morekitchen (appliances, cabinets) to the tile for all bathrooms, to the stone veneer for the patio. Even during the pandemic she has been on top of things and instructing me to get things ordered prior to shipment delays. She and her team have been responsible, proactive, and truly professional. They are communicating with my contractor and his team and his cabinet installer told me it was such a pleasure working with them he would like to do more jobs with them. Any mistakes (Fedex dropped a vanity and it cracked) were handled quickly and replaced at no cost to me. Her attention to detail is incredible. Additionally, she was very focused on saving me money and making sure I was not buying things I did not need. It has been a true pleasure working with Robin and her team again. I cannot say enough good things about them!

    Waterspot

    Waterspot

    (20 reviews)

    $$$$

    I regret that I didn't check the yelp review early. Similar bad experience happens to me:…read more1. Hidden shipping cost 2. Extreme long delay without update Ordered three lights from them on 8/16 and the last light was shipped on 10/10. Besides the extreme long delay, you have to pay extra shipping cost (Cash on deliver) because the order is shipped by the third party so the cost has to covered by you, the customers. I am pretty sure I was not informed any shipping cost as I expected to pick up the order from their store. The shipping cost was charged from my credit card without my authorization. I was told that the order will be shipped in two weeks. However, I heard nothing from them so I have to called in twice. Again, no update on your order from them. If you want to order from them, my suggestions are: 1. pay by check or cash 2. make sure you don't mind to wait extra long delay or you have to call them every week

    If you want beautiful, unique bath fixtures combined with great, friendly service, Waterspot,…read moreNatick is the place to check-out before you purchase. Michael Ballard was my salesman and he couldn't have been nicer or more accommodating in my search for fixtures for my new half bath. After searching online and in the big box stores, I found the perfect fixtures and they were a top (better) quality and a good value. On the day of delivery, a very nice young man named Eric, called me in advance to give me an update on his time of arrival. I love companies that value a customer's time! From the start, Waterspot exceeded my expectations and I would highly recommend them!

    Yale Appliance - homeappliancerepair - Updated May 2026

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