Great service! I was having an issue with my fridge that I couldn't figure out on my own. The…read moredefrost cycle wasn't functioning properly and water was pouring out the bottom of the freezer. I called them, they said they could come out the next day, they had a cancellation, came out same day, took a look, said they could fix it for $150, and got the job done in about an hour. I felt the price was fair, they corrected my issue, and were really nice.

He comes when he says he will, knows what he's doing, and he gets it taken care in a timely…read morefashion. Highly recommended. Rick K

Provided after-hours same day service! They work on Fisher Paykel dishwashers when many people…read moredon't, analyzed the problem quickly, and solved it. I will always call them in the future for any appliance problem.

Update Regarding to the owner's reply: I am glad that you…read morereply the review. And you are the guy who came and did the work. But I want to point a few things that you are giving falsely. The MOST IMPORTANT: I search on https://corp.sec.state.ma.us/corpweb/CorpSearch/CorpSearch.aspx I could not find this company is registered with MA. It could use a different business name or something. I posted the screenshot below. 1. The machine is having board issue due to you bypass the safety check on the machine without permission. And you broke the machine, now it is not only could not spin dry, but also could not wash. The machine is totally damaged at this point due to your work. 2. For the first visit, you did not provide the estimate 30 mins before the appointment. The fact is that we waited 1 and half an hour since the appointment time. And get no calls or messages. Then WE called your office, then find out he could not attend the appointment due to the previous work was stilling on going. Then we rescheduled the second appointment. So there is 30 mins before notice or anything for the first visit. For the second one and third one, WE called 30 mins before the appointment to make sure, since we did not get any calls. If you believe your company is doing what it is doing, then you need to do a better job on employee training. 3. Up to the third visit, you could not fix the machine, and it is normal to challenge your diagnostic work plus you totally broke the machine at the third visit. It is quite normal to challenge your ability at this point. 4. The "Heavy load" your technician claimed is 2 shower towels, 3 hand towels and 2 kitchen towels. I have my tenant records the washing process and what the load is. 5. You as a man walk into a woman's face and telling her that she is not normal when she is calling your company to complain about the service. This is becoming a threaten and calling the police is a way to deal with threatens. And to be honest, it is shameful for you to threaten your customer using body advantage. 6. And you are being racist. And I have my tenant hearing the whole conversation, and the neighbors. I understand you are backing up your employee. But please be honest. If you are running your business by not telling the truth, it will not go far. DO NOT FOOL YOUR CUSTOMER. Original Post----------------------------------------------------------------------------------- Zero stars if I could. Extremely unprofessional and a complete waste of money. We called Mass Appliance Masters to fix a coin-op washer. They missed the first appointment with no heads-up, told us that they could not make it ONLY after we called. They diagnosed "belt and engine" issues and collected $195, but the machine is still broken and won't spin at the end (clothes are soaking wet every time). During the third visit, the technician tried to blame the failure on "overloading" a load that literally consisted of 2 shower towels and 3 regular towels. Instead of owning up to their failed repair, the technician got aggressive, acted totally bossy, and told me directly that "you are not normal." and ask if I were the technician or he is Taking $195 for a broken machine is bad enough, but insulting customers is crossing the line. Avoid this company at all costs.

Services were requested by my extended samsung warranty with no follow-up call from Tony on initial…read morecall from samsung I ended up calling him and made arrangements to have my range looked at and he failed to show up after contact him rescheduled for next day and he was a no show very poor service for this company wouldn't recommend him for any services

Booked with Tony four days ago for a simple washer repair. He never showed, and doesn't respond to…read moremessages sent to his phone or here on yelp. Now it is too late to book with another service, and we are moving out tomorrow, cross country. We will have to fly back from the west coast for the sole reason of getting this washer fixed. the additional cost to us is two thousand dollars. Thanks tony! PS the only silver lining: he requested an advance payment for a part we thought the repair may need and we asked him to look at it first. Don't pay this guy in advance.

As a single parent, having the dishwasher break is more than an inconvenience. It throws off the…read moreentire delicate balance between work, chores, childcare, and sleep. I simply don't have the spare 30 minutes a day to wash dishes. For better or worse, this happened late on a Friday night. In the past I used Sears so my knee-jerk reaction was to book with them but the soonest they could come was on Monday. So I took a long shot and submitted some requests thru Yelp. Tim replied within minutes and agreed to come as soon as the next day. Mind you this was 8:30 p.m. on a Friday. We're talking about coming on a Saturday, less than 24 hours later. And he quoted me half of what Sears was quoting me. Tim showed up on time (In fact even earlier, after confirming with me). Strangely, the issue had resolved by itself overnight and the dishwasher seemed to be working. Nevertheless, Tim took his time to thoroughly disassemble it and inspect every component (Here, I imagine someone from Sears would have just left immediately). Everything seemed to work fine so likely it was the control board. He diligently put everything back and gave me some tips on dealing with this going forward. He was also very polite and considerate (he kindly put on booties after coming in). I'm definitely hitting him up next time an appliance breaks.

Did work on a range hood. Stopped working after a month and we haven't been able to reach him again.read more

This is a wonderful family-owned business! Steve answered the phone after hours on a Tuesday and…read morewas at our home the next morning to repair our twenty+-year-old fridge. He refilled the coolant and arranged for Jason to come in on Saturday to replace the evaporator and service the refrigerator. The workmanship and customer service are impeccable! I can't recommend them highly enough.

I was very glad I called this business. Thy had excellent reviews on Yelp which is why I chose…read morethem. They deserve five star reviews. They booked our repair approximately three days after I called. They had my cell phone number and kept me posted on their eta. I'm so tired of service companies coming out to repair something, and they need to order a part! We've waited weeks for them to return and finish the repair. This company had everything needed in their truck. They replaced our broken ice maker and now it is running exactly how it should.

Excellent service provided! Thank you! -- professional, polite, and on time. Will use again.read more

What a great company! Tech arrived promptly on time, found the problem right away, fixed it right…read moreaway, spent several hours tuning two of our systems and did not leave until everything worked correctly. Bravo ABV!

This guy fixed my cooking range and hence two stars but has severe severe attitude issues. Before…read morehe came I sent him a clear photo with an arrow showing the problematic cooking element in my cooking range . He misunderstood and assumed that the whole thing was dead. He comes here doesn't even try to turn it on, doesn't try to diagnose anything and starts to tell me that this ai ain't worth fixing . When I tried to correct him , he starts to yell at me (the customer) saying "you don't understand what I am saying" . All I was doing was trying to explain that not all but only ONE element was not working. Even during diagnosis and repair (second session) he needed help from me (the customer) to hold this support that etc at almost every step of the way . Isn't an independent contractor supposed to be 100% independent in his work? I've engaged electricians and plumbers and other and they all do their job without asking the customer to physically assist. Most importantly his TONE of speaking to the customer (me) was so UNCUSTOMERSERVICE like and almost condescending. I'm an electrical engineer myself with 20+ years of experience and I did not appreciate his approach to talking with a customer. I had no choice and an a time sensitive situation and so engaged with him to get my cooking range fixed. So while HE MAY KNOW what he is doing... that was his opener on the phone ("I know what I'm doing") clearly his work seemed like an amateur who was referencing multiple internet sites etc . To be fair to his credit he did get my cooking range element part ordered and fixed it promptly. Hence I have the two stars. But given his attitude and conversational tone I would NEVER hire him again.

Mike was lighting fast and clear in communication and responsiveness. And boy, does he know his…read morestuff. I have an ancient dual fuel Frigidaire range and Mike performed a battery tests, explaining and showing me along the way, to correctly pinpoint and diagnose the key problem - a faulty control board. The entire time he was on his phone checking availability of different parts and providing me with a range of options. Given that the stove is over 20+ years old we've elected to purchase a new one, but Mike helped me make a sound decision and not waste time. Moreoever, Mike loves his work. I put his contact into my phone under favorites and will be recommending him to friends and neighbors. Highly recommended.

Vadym has been the appliance vendor for Alcyone Property Management (APM) for nearly six years, and…read morehis work is always outstanding, timely, and professional. Through diagnostic review with a thoughtful solution to any issues with dishwashers, washer/dryers, stoves--you name any appliance--and Vadym is expertly capable in fixing it. Honest. Prompt professional follow-up. APM has several apartment units and we can always count on All Brand Appliance Repair & Service to show up and give an honest and fair estimate for work. Vadym is amazing!! Overall great guy with a witty sense of humor. If you're in need of appliance repair, don't hesitate to call Vadym and All Brand Appliance Repair.

We've had Vadym a few times for our gas stove and dishwasher. He always provides absolutely…read morefirst-rate service, shows up on time, is thoroughly knowledgable and professional, plus he's a very nice guy. Highly recommended!