I called R H Electronics after tirelessly looking for a hard to find cable, even though they did…read morenot have the part, that did not stop the representative on the phone from leading me to a location that did have the part I was looking for, Thank you R H, you will be my first call next time.

From the owner: RH Electronics offers a wide variety of Electronic Component Servicesread more

Geek squad guys were incredible. Came in for a backup camera and a head unit installation and they…read moredid it in no time and were super helpful explaining the process. Very fair prices as well compared to other stores. Would definitely come here again if I needed some electronic work on my truck!!

I rarely leave negative reviews, but this experience was so frustrating that I feel compelled to…read moreshare it. I purchased a brand-new iPhone from Best Buy that turned out to be defective. I attempted to return it immediately, but after waiting approximately 1.5 hours, I was told the system was down and to come back another day. On my next visit, after another lengthy wait, I was told to drive to AT&T to have the phone unlocked. AT&T informed me they could not help because the device was sold and controlled by Best Buy. I then returned to Best Buy and was told to wait 48 hours and try again. Over the course of multiple visits, my family spent well over 10 hours trying to resolve what should have been a straightforward exchange for a defective phone. The final visit alone took approximately 5 hours to complete the return, replacement, and data transfer. What is most disappointing is not that the phone was defective--manufacturing defects happen. The issue is the repeated misinformation, multiple trips, excessive wait times, and lack of ownership in resolving the problem. My wife and I have two young children, and the amount of time required to fix a problem we did not create was unreasonable. I have attempted to raise these concerns directly but have not received a meaningful response. I'm posting this review in hopes that someone from Best Buy management or customer relations will review this situation and explain how this level of customer service is acceptable.

I love this Best Buy location. There's plenty of parking, the store is well organized, and they…read moreusually have a great selection of electronics and appliances in stock. One thing I especially appreciate is their electronics and appliance recycling program. It's incredibly easy and convenient. I just bring my items to customer service, let them know I'm there to recycle them, and they take care of the rest. They even provide a receipt. It couldn't be simpler. I've also had great experiences with the staff and Geek Squad. When my parents needed a new TV, I hired them to deliver and install it. They were patient, professional, removed the old TV and mount, and did a perfect job mounting the new one. The whole process was stress free. Between the helpful employees, fair prices, convenient recycling services, and excellent Geek Squad support, this has become my go to Best Buy location.

Today marks the worst interaction I've ever had with a retailer in my 40+ years of consciousness…read more Here's the recap: I recently bought a tablet from a Best Buy (BB) competitor, but I saw a better tablet on BB's website that was an open box. I returned the first tablet and immediately went to the San Marcos BB to buy the open-box. The item was cosmetically fine, and the box had "Inspected by Best Buy" stickers on it. Great, so far. I got the tablet home and charged, but when I went to do the initial setup, the tablet was *still logged in by the previous owner!* So much for "inspected." I performed a factory reset and tried again. Nope, factory reset protection meant I still needed the previous owner's credentials. I called Geek Squad (GS) and they assured me they could handle it. I drove BACK to the store, only to be told the tablet could be returned or exchanged. Seemingly annoyed with the most basic form of customer service, the 20-something redhead GS member told me two stores with comparable open-box items. So later, I drove to *another* BB store, only to be told they could not locate the item. Wow. Ok, I'll take the credit on a gift card, since my debit card would take days to clear a refund. In the BB parking lot, I used the gift card to order a comparable (but out-of-area) open-box item from their website, then I drove an hour home. When I got home, I had an email that the order was canceled because they could not locate the item at yet another store! Now there's no tablet and no money left on the gift card. I talked to four different overseas CS reps, telling the story four different times, only for them to tell me they will investigate and then mail out another gift card in 2-4 business days. Today is Wednesday and I need the tablet this weekend. Four business days means, maybe, next Tuesday. That's fitting, I guess. See You Next Tuesday! I'll waiting at the front door of my bank in the morning, and filing an immediate charge-back for the $300 that has vanished into the ether. This is completely unacceptable for any retailer, let alone one of BB's size. I'll do everything in my power to avoid shopping at this chain, ever again. Say Hi to Circuit City for me

This guy is stealing your money. I got a 350.00 radio that can only be activated in Mexico and…read moreSouth America among a few other than U.S No returned calls. No email response. This is a scam.

41-year-old veteran radio technician.. excellent service, excellent products, comprehensive…read morefollow-up, could not ask for anything better! Five gold stars!

ALWAYS bring my items to be worked on here. Super friendly and knowledgeable people serving …read more... Same people have been working there for a long time.. Highly recommend!!!!

Found A-plus repair on Yelp based on positive reviews and proximity…read more My laptop issue was diagnosed pretty quickly and repair was done in a couple of days. Fast and efficient service, fair pricing. They also repair phones, which is good to know for future refence.

I placed an online order for a kindle that I bought for my step mom's birthday. The online pick up…read moreoption is always quick and easy when stopping into Best Buy, but the parking lot can get chaotic at times. I was able to find a parking space pretty quickly. When I walked in, right away an employee asked if they could help with anything. I let them know I was there for an order pick up and they directed me to the cashier. The whole process took less than five minutes! I was running behind that day and the order pick up option saved me so much time.

I made a geek squad reservation over the phone with a live person for 1:40. I arrive at 1:40 and…read morethe guy was helping someone. I see my name and appointment time on the board and underneath "next available agent: 2:00 p.m. ". The guy finished with the person and i walked up and started telling him my problem and he kept turning his head. Next thing i know he said he had to finish checking someone out. Now it is 2:00 p.m. i am a very patient person, but this is not the first time this has happened at the geek squad. After over ten years, I will not be renewing my geek squad subscription

I recently had all my actuators burn out at once from a faulty relay, and what I blame was an old…read moresecurity system. I got a quote somewhere else for over $900 just for the actuators, but no guarantee that it would fix it. The other place wouldn't even remove the security system without charging me a fee to make sure it would be an easy job or hard job. So I was driving home and stopped by here with very little hope. He was able to replace all my actuators, replace the relay, and remove the security system and put it back to factory for around $500! I do highly recommend him, but just be very clear with what you want done.

Their Window Tinting services have improved very much from my last visit to now. I decided to give…read morethem a second chance and they blew me away. My 2026 Tesla Model 3 looked amazing. There were no bubbles in the film. And after waiting 3 days, there were no noticeable defects. Thank you Electronics Audio System

Great Customer service! Friendly & Professional staff…read more A pleasure to work with on line and in person.

Very poor customer service. Unwilling to hear/help solve problems with their headsets. I would do…read moreyour own research before purchasing from this company.

Very responsive, quick and affordable service. Called to have my TV repaired. After ordering new…read morepart my TV was repaired within minutes.

He came out this afternoon, on a Sunday! To help me and then did not charge me. MERRY CHRISTMASread more

This target has a wide selection of items and sometimes is the only one that has in stock items I'm…read morelooking for (at least in my surrounding area). A lot of my usual products are now only sold at this store as well so I've been going more often. Very happen with the organization and again stock itself. Happy they have an Ulta too! Really easy to find parking, do drive up, or pick up inside too!

This is an extra large Target. Large parking lot. Easy to find. Service is always wonderful and…read morehelpful. Displays are well managed with lots of selection and inventory. Prices are reasonable and check for specials and discounts online.