This guy is stealing your money. I got a 350.00 radio that can only be activated in Mexico and South America among a few other than U.S No returned calls. No email response. This is a scam. read more

41-year-old veteran radio technician.. excellent service, excellent products, comprehensive follow-up, could not ask for anything better! Five gold stars! read more

Excellent personal service and quality equipment! We did a national search to replace and augment our facility's aging radio system & Josh Petroni at Two Way Direct assisted me and we were able to replace new radios and accessories that were compatible with our existing stock. The prices were extremely competitive! We are very happy with our purchases. We had numerous quotes here in Florida, but the best deal and service came from Two Way Direct in Carlsbad, California! I recommend, highly!!! read more

Do not do business with this company. They deliver products that do not work. Horrible customer support. Make promises to get the sale and then go back on what they promised. Still have not gotten or data cable that was paid for nearly 6 months ago. read more

Customer service team super rude. Ask a question get a snarky answer. My radio came broken I sent pictures and they told me not their problem. All I wanted was the product I paid for to be sent to me in working order. The customer service worker was obnoxious and did not care. I heard they have a good product but if the staff treat you like garbage and do the care about their customers I would say not a good fit for anyone to do business with. They tell me I have to pay for the repairs on a product that is not even workable in the first place. Just horrible in general. read more

I love this company! I needed a waterproof radio for a paddle trip through Big Sur! They were helpful and directed me towards a product that worked incredibly well! They spent so much time on the phone with me...now that is great customer service! The product arrived on time, actually faster than they said! I would highly recommend Two Way Direct to anyone looking for communication equipment! read more

Best price and fast shipping. Knowledgeable customer service reps. That's all you can ask for.

They don't stock the products they advertise then hold your money for weeks. Avoid avoid avoid.

Product does not ship same day, You will be lucky if they have it stock, You will not be notified if it is Back Ordered or if there will be a delay in shipping. It is you the Customers fault for using there website instead of calling them to make sure. Website does not update lack of inventory. Don't bother using the chat function on the web site when it gets too tough for them they just disconnect. Not a fake review Ordered 4/17, called 4/20 told it would ship on 4/22. has not shipped as of 4/25. Will update if it ships, Probably will just cancel on 4/27 PS. Brandon both Alex and Steve have my contact info. 4/25 Received Phone call and Email item was shipped via USPS. USPS confirms shipping label created. 4/26 Automated E-mail message from Two-way that Item was shipped. Via Fed-Ex Ground. 4/26 9am So far neither of them have received the package. For those who don't know "Upgraded Shipping" Both USPS First Class and Fed Ex ground take the same amount of time 1-3 days. " Don't I feel special" Tracking Number:9400110200881001182833 Tracking history 4/28/16 11:28 AM SCOTTSDALE, AZ 85251 Delivered, In/At Mailbox 4/28/16 8:25 AM SCOTTSDALE, AZ 85251 Out for Delivery 4/28/16 8:15 AM SCOTTSDALE, AZ 85251 Sorting Complete 4/28/16 6:27 AM SCOTTSDALE, AZ 85257 Arrived at Post Office 4/28/16 1:00 AM PHOENIX, AZ 85043 Departed USPS Facility 4/27/16 12:21 PM PHOENIX, AZ 85043 Arrived at USPS Facility 4/27/16 11:57 AM PHOENIX, AZ 85026 Departed USPS Facility 4/26/16 8:17 PM SAN DIEGO, CA 92199 Arrived at USPS Origin Facility 4/26/16 7:02 PM CARLSBAD, CA 92010 Accepted at USPS Origin Facility 4/25/16 12:29 PM CARLSBAD, CA 92010 Shipping Label Created read more

I am just about to place another enormous order with these guys. I couldn't be happier. I look forward to many more orders with them, and many more years. HIGHLY RECOMMENDED! read more

At first, they reacted fast (as promised) and was very obliging. Two persons emailed me a few times daily at the same time. Not sure why, but it's better than no one. But after the payment they waited for a 2 days cancelled my order with no any caution. I asked when what happened and they told me that they do not ship to Russia. What??? I paid by using my European credit card and specified shipping to my US address in PA. I bought just Vertex accessory, but not something special like encryption board. After my questions they told me that their boss doesn't feel confident with address provided. After that they are disappeared from communications. What is this? I bought item I needed in place where I buy things for a 7 years, just overpaid $12. Looks like their boss is paranoiacs. And due to this reason they lost client who ordered 2000 radio things in other places like Ameradio, SandyComm, SwissComm, etc. during 10 years. Okay, if you no need me, I will continue buying only in other tested and reliable companies. Absolutely crazy situation. Do not recommend them! read more

Item broke immediately and I had to pay to return it for repairs. The replaced item broke a second time upon connecting it to my radio. Poor quality hardware. read more

Always had a pleasurable experience with them. My assigned sales person feels more like a friend at this point. Can't beat the prices! Always my first call when I'm looking for something radio related. read more

They only sell you Fake products. Even after only requesting Motorola brand merchandise, they still sell you knock-offs. Then, they have different item numbers for the same fake product so they can charge you different amounts. Be Aware. I also had a radio repaired by them 7 months ago and the radio broken again. Think they were willing to help? No. They give you the same bs line - I'll see what I can do. Either fix it or not, don't play games. read more

Great products and service. I always get what I need and on time. Customer service is commendable.

FANTASTIC COMPANY!!! I was looking around for a high quality earpiece to use in my work place and many companies could not produce a cost effective (under $150) option for me. Upon watching a great YouTube video (https://youtu.be/vdIBuhBaK_8) which showed a very high quality product it was time to speak with a representative. Utilizing the site chat function I was connected with Teresa Cohen of sales who verified they had a quality product which could work in my very rugged environment. The best part of the whole deal is I got a PROFESSIONAL grade accessory for $38 (very fast and free ground shipping unlike what other people have said, shipped asap after my order was placed) which has made me very happy vs the more expensive ones my work has provided which are definitely of inferior quality. This company is worth more than just a look its now my primary provider!! read more

I was so pleased with the service I received from Two Way Direct. Took a chance and found this great company online. Extremely efficient with processing our order and friendly to work with. I would highly recommend Two Way Direct for your radio needs. Happy in Sacramento! read more

Good selection of radios - quick delivery & friendly staff - excellent pricing as well!

Great company. Great customer service. Amazing friendly staff, worked with Peter and he helped me every step of the way. Bought Vertex radios for my school and was highly impressed with the quality of the product. Can't wait to check out the accessories as well! read more