I placed an online order for a kindle that I bought for my step mom's birthday. The online pick up…read moreoption is always quick and easy when stopping into Best Buy, but the parking lot can get chaotic at times. I was able to find a parking space pretty quickly. When I walked in, right away an employee asked if they could help with anything. I let them know I was there for an order pick up and they directed me to the cashier. The whole process took less than five minutes! I was running behind that day and the order pick up option saved me so much time.

Purchased an Open Box Item from Best Buy online and had it delivered to my house. When it showed up…read moreI opened the box and it was missing items and had the wrong stand for the monitor as well. I brought the return into the Encinitas manager who clearly stated to me "Open Box" items purchased online cannot be returned in store and that I would have to return it to the store it came from which was Menifee. I then tried another location nearby and had no issue returning the Open Box product and purchased a new one there. I will no longer give my business to the Encinitas location. This manager was insulting and even stated she had been with Best Buy for six years. No customer retention or attempt to satisfy my complaint or issue with purchased product. Encinitas location has lost my business and if I had the time I would hold a sign encouraging customers to shop other Best Buy locations.

ALWAYS bring my items to be worked on here. Super friendly and knowledgeable people serving …read more... Same people have been working there for a long time.. Highly recommend!!!!

Found A-plus repair on Yelp based on positive reviews and proximity…read more My laptop issue was diagnosed pretty quickly and repair was done in a couple of days. Fast and efficient service, fair pricing. They also repair phones, which is good to know for future refence.

Best Buy Oceanside: Geek Squad…read more We recently purchased a new printer from Best Buy. We assumed the set up would be pretty straightforward. It wasn't ! In spite of a bit of a hassle getting through the system to arrange for the appointment for a home visit, our outcome was very positive. Travis C. showed up on the appointed day, even though he had already worked long hours. He was so knowledgeable and had all of our media synced in no time at all. What I especially appreciated is that he didn't make us feel like complete idiots, which we kind of are . We are an older couple peddling pretty fast trying to keep up with a rapidly changing media landscape. Travis also has a great instinct for teaching, leaving us with the confidence we could use the new printer without any problems A final touch: Travis informed us we could call him with any follow up questions, which is a comfort. A good experience all around.

I've been shopping at Best Buy frequently since I was a kid, I no longer will after today…read more I purchased a phone charger that was defective and they would not let me return or exchange it. Absolutely zero help. Into the trash it went, $48 wasted. I will shop elsewhere from now on.

Great Customer service! Friendly & Professional staff…read more A pleasure to work with on line and in person.

Very poor customer service. Unwilling to hear/help solve problems with their headsets. I would do…read moreyour own research before purchasing from this company.

I called R H Electronics after tirelessly looking for a hard to find cable, even though they did…read morenot have the part, that did not stop the representative on the phone from leading me to a location that did have the part I was looking for, Thank you R H, you will be my first call next time.

From the owner: RH Electronics offers a wide variety of Electronic Component Servicesread more

Service: Scheduled an appointment online, then stood in line and waited to let someone know I was…read morethere for appointment. Doesn't seem to matter if you made an appointment or not, but better to do so in case it gets busy. My 1 year old computer had a corrupted disk drive and I didn't buy a warranty. They said they could look at it for $395+ if I needed a new drive it would also be additional. The other option was buy a year warranty membership for $195 plus anything else I might need so it cost about $315 to fix my claptop, an HP. I dropped it off on Friday, picked up on Sunday night. Cheaper than buying another laptop. Selection:Walked around and they have lots of great high quality products Value: Seemed expensive but everything is expensive these days. Happy I didn't lose all my files and laptop working well. Noteworthy: GeekSquad Service was great, the guy was professional and knowledgeable

Today marks the worst interaction I've ever had with a retailer in my 40+ years of consciousness…read more Here's the recap: I recently bought a tablet from a Best Buy (BB) competitor, but I saw a better tablet on BB's website that was an open box. I returned the first tablet and immediately went to the San Marcos BB to buy the open-box. The item was cosmetically fine, and the box had "Inspected by Best Buy" stickers on it. Great, so far. I got the tablet home and charged, but when I went to do the initial setup, the tablet was *still logged in by the previous owner!* So much for "inspected." I performed a factory reset and tried again. Nope, factory reset protection meant I still needed the previous owner's credentials. I called Geek Squad (GS) and they assured me they could handle it. I drove BACK to the store, only to be told the tablet could be returned or exchanged. Seemingly annoyed with the most basic form of customer service, the 20-something redhead GS member told me two stores with comparable open-box items. So later, I drove to *another* BB store, only to be told they could not locate the item. Wow. Ok, I'll take the credit on a gift card, since my debit card would take days to clear a refund. In the BB parking lot, I used the gift card to order a comparable (but out-of-area) open-box item from their website, then I drove an hour home. When I got home, I had an email that the order was canceled because they could not locate the item at yet another store! Now there's no tablet and no money left on the gift card. I talked to four different overseas CS reps, telling the story four different times, only for them to tell me they will investigate and then mail out another gift card in 2-4 business days. Today is Wednesday and I need the tablet this weekend. Four business days means, maybe, next Tuesday. That's fitting, I guess. See You Next Tuesday! I'll waiting at the front door of my bank in the morning, and filing an immediate charge-back for the $300 that has vanished into the ether. This is completely unacceptable for any retailer, let alone one of BB's size. I'll do everything in my power to avoid shopping at this chain, ever again. Say Hi to Circuit City for me

Very responsive, quick and affordable service. Called to have my TV repaired. After ordering new…read morepart my TV was repaired within minutes.

He came out this afternoon, on a Sunday! To help me and then did not charge me. MERRY CHRISTMASread more

I actually still like Target even tho they have done a few things that I didn't like since 2024…read more However, I also want to avoid using Amazon as much as possible. Right after my misadventure and frustration at another nearby store, I ended up at this Target. It's a large Target with a good sized grocery area, clean including the restrooms, a Starbucks and a pharmacy. The beauty/personal care product area of the store is fairly large. I miss having Ulta here, but oh, well. Even tho this store is fairly busy, they don't have whole aisles of products locked up, unlike a nearby competitor. I found what I wanted and plan on coming back when I have more time. I stopped over in the grocery area, where Francis who may have been working as a Target personal shopper filling someone's list, asked me if I needed help finding something. It's so nice to feel seen in a store. As a senior, I sometimes don't feel that way. As I was going back to the registers, I noticed other employees asking people if they needed help finding things - one even walked a shopper over to the area that had what she needed. I feel like in what seems to be a stressful time in the world and in many of our lives, with increased prices and conflict. I will still choose to go shopping in an actual store if possible, especially a store with good customer service and unlocked nail polish remover. I just wish that Target would again have products that supported the LGBTQ and black communities. Even tho I am a straight old white lady, I still bought some of those products.

This target is usually a pleasant shopping experience due to its organization, lack of crowds, and…read moreeasy to find parking. Many seem to order ahead here and drive up to pick up. I don't come to this location regularly just because they don't seem to have my usual items in stock consistently, but occasionally they will have the last 'hard to find' or limited item in stock compared to all surrounding targets.

I called David after we moved into our new house to put in a tv and a Sonos surround sound system…read more He made great recommendations around the best products to use and why. He also worked very well with our interior designer and our contractor. The project had to be done in pieces (at his suggestion) based on other construction work going on around the TV. The recommendations, his work approach / style, and project execution were flawless. The sound, picture quality, and overall viewing experience are amazing. We love just listening to music through sonos. David installed a 75" TV, two in ceiling speakers, a sonos soundbar, sonos subwoofer, connect amp, and another tv in another room. He will get more business from me just by guests coming over and listening to the amazing sounds. I highly recommend David and his team.

Dave has done extensive work in our last three homes…read more He is very knowledgeable, cost conscious and has done a TERRIFIC job! Dave goes above and beyond. Read his reviews here. You can be assured he will do a great job for you too!

It's a Target, what is there to say? Their kids clothing section is frustratingly disorganized and…read morethe lighting in the dressing room will demolish any self esteem you have that day. I use drive up and in store pick up a lot and the staff is always great.

We would like to acknowledge Marianna, a check out person. She was very friendly, personable and…read moreefficient. She had a warm smile on her face that made you know that she loves her job! We hope Target recognizes her for being a hard worker with a smile and twinkle in her eyes.