I had a last-minute obituary printing project that was both large and time-sensitive, and this team…read morecame through for me the very same day. From the moment I walked in, everyone was welcoming, professional, and incredibly compassionate during such a difficult time. A special thank you to Ozzie, who went above and beyond to make sure everything was handled quickly and with care. His empathy, attention to detail, and outstanding customer service truly made a stressful situation much easier. If you're looking for fast, high-quality service from people who genuinely care, I highly recommend this business. Thank you again for making a difficult day a little easier.

Super service and friendly folk's! I felt very welcome and…read moreattended to. Thank you Ozzie and gang

Drew and his son gave expert advice and resolved the issues I was having with two sewing machines…read more I would highly recommend this company.

Amazing service and response to my inquiries! Couldn't ask for better. Drew was easy to find and…read morepleasant to deal with

Cesar was a great help he excell in customer service…read more this place is really great you wont be disappointed they do great work here and its good know there are people out their who care about what you get

Printing boss hooked me up, they have so many products and services to choose from. I needed…read moreshirts and business cards for my business and they came out perfect. They are super easy to work with, have a great prices and fast turn around. Five stars!!!

Being tired of buying big box store appliances that would break every year, we researched and…read moredecided to purchase a Speed Queen washer. Authentic Appliance was the only place in the Antelope Valley (Palmdale/Lancaster CA) area. This was the first time that I had known or entered this business. The show room was a lot larger than I expected. The co-owner was very nice and professional. She greeted me right away and asked if she could show me any particular appliance. I told her our situation and she showed me all of the Speed Queen washing machines and the history of the Speed Queen. She made sure exactly what I wanted and expected from this type of washing machine. I had lots of questions and she answered all of them, and she did so by not making me feel like she was rushing me. I also discovered in our conversation that she and her husband own the store. And she does the sales portion and ordering and her husband handles the deliveries and the repairs. Then added that he does not have to do hardly any ever repairs with the Speed Queen brands, and that they own a Speed Queen as well. I liked that she didn't shy away from the "I wish it had this" or "it could improve on this" responses to me. I loved her honesty! I of course I purchased our very first Speed Queen washer. And we absolutely LOVE it. I wanted to wait at least 6 months or 1 year before making a response. I wanted to make sure that I was still happy with our purchase. We plan on moving away from the Antelope Valley. Now we wonder if we will sense our Grandkids are here. So, if we do decide to stay here or move to a better area in the AV, we will 100% buy ALL of our appliances from Authentic Appliances. And we will be needing to make that decision very soon. If we stay, we will be buying a new dryer, new refrigerator, oven/stove very soon. And once our big box dish washer breaks, we will be buying all of these from Authentic Appliance! Oh, I forgot to mention.... he delivered and set up our new washer as soon as it came in from Speed Queen. It was on back order because folks are like us, fed up with these big box crappy appliances. This machine is worth the extra cost!!!!!!!! Do not go cheap on this appliance. You will be so happy buying one of these machines.

Jeff and Stacey are amazing. Jeff's attention to detail, even making sure my appliances are…read morecentered by measuring was awesome. I highly recommend going with a local small business

I can never give enough thank you to all the staff that helped me in a true crisis .I had purchased…read morea Frigidaire refrigerator from Home Depot 12/2/2025 and it stopped working I had the worse experience trying to get help with the warranty it was a true nightmare they tried t set up appointments with techs from Los Angeles and than I had enough and called Arrow and thank God for Gerri she was a true blessing she took the situation and had it resolved in a matter of minutes ,She that schedule me a appointment and sent Johnny a excellent Technician who had the problem fixed so quickly . This was such a true blessing as the fridge went out on Saturday and I reached out to Gerri n Wednesday as no one was helping us and Mom is 85 and i am 63 we have medications that need to be refrigerated we also lost our food and now could not replace it as we had no place to put it so this truly was a crisis and Gerri and Johnny took it as the serious situation that it was. I do not only recommend ARROW and if you have a warranty please call ARROW and ask Gerri if they can help before going through days of a nightmare like I had experienced . I could never thank everyone at ARROW for the great service and the human kindness and concern they gave to Mom and I .

I have used arrow appliance for every appliance in my household. They have been great up till this…read morepoint. We found slugs in our stove we purchased from them. Due to deaths going on and surgeries right after we purchased the stove I was not able to tell them about the slugs as soon as I found them. However, when I went to show the pictures to Carol she rolled her eyes at me, called my husband the next day and blamed the slug problem on our house. We have never had slugs where I live it's obvious it came from the stove. They only come out from under the stove. She wanted to argue on the phone with my husband instead of taking accountability for the issue. I will not be going back here! They not only lost my business but I will also spread the word to everyone that I know who uses them.

Really nice people. We ordered a picture canvas and it came out AMAZING!! Definitely recommend for…read moreany printing needed.

The team at creative graphics lab did a wonderful job turning around the printed content for our…read moreevent in Pasadena. I came to them with a very short timeline. They were kind and patient and they managed to meet the deadline despite it the short notice. I just went back to them for another round of content. Their prices are great and competitive and they turn things around quickly and their staff are all wonderful.

I needed a control panel on the dishwasher at a rental…read more The technician who came out gave me a way better price for the work than I received from another company, who charged a$99 service caa The technician was efficient and fast and gave me good information for the future. I will always call this company when I need appliance repair as they are honest and reliable which is so hard to find

the tech came 30 minutes late.. he spent about 8 minutes here, removed a sock and charged me $90…read more. I would not recommend this company they make up prices as they go. He then got upset because I questioned the price. the whole situation couldve been avoided if I went to Aaron's appliance's like SO MANY people recommended.. I chose to work with this smaller company and instantly regretted it just go to the big company...

Need a Father's Day gift for the incredible sports man in your life?…read more I belong to a group called Antelope Valley Local Business Deals and in this group, you can win incredible prizes from local businesses. I won a mug and today I picked my humongous Coffee Mug from AV Sports & Graphics located in the City of Lancaster. The store is JAMMED packed with ALL your Sports needs. I'm not kidding you ... this store is loaded from from to back with every type of Sport memorabilia you can imagine. You don't need to drive down to Universal Studios to buy your memorabilia. AV Sports & Graphics has what they sell... and even MORE! If you are looking for a Father's Day gift this coming Father's Day ... look no further ... AV Sports and Graphics has it all. I absolutely adore my HUMONGOUS Coffee Mug. Thank you AV Sports & Graphics and Don at Antelope Valley Local Business Deals for your kind heart towards me, and my mom, during our visit. Mary Elizabeth

There isn't a negative stars option so 1 star it is. This is an over priced shop with an owner who…read morehas very aggressive sales tactics. He leads with the impression that you can't get these items anywhere else and that his prices are basically unbeatable. . . complete SCAM and a NO RETURN POLICY that is ridiculous. He suckers you into buying what you don't need.