I had the pleasure of working with Dan at SMS Generators for the first time earlier this month on…read morean indoor/outdoor event that required a generator. And when I say "pleasure," I mean "sheer luck," and when I say "working with," I mean Dan saved the day. Because as it turns out, I didn't just need a generator - the entire electrical situation on site turned into a quasi-nightmare. And my event would have been a literal nightmare had Dan not swooped in with his guidance, expertise, timeliness, and professionalism. In fact, when I jumped on Yelp to attempt to compose some kind of helpful review/gratitude-statement that reflects my total appreciation and respect for this business, I was kind of blown away that there aren't like 100+ five-star reviews for SMS Generators. How is this possible? And then it occurred to me - what happened to me is probably just what happens to everyone who has the good fortune and foresight to work with SMS: before you contact SMS, you have a problem. After you've had the pleasure of working with SMS, you can't even remember ever having had a problem to begin with. SMS Generators not only eliminates your problems, but also possibly even erases them from existence?!? Maybe it's magic, maybe it's Dan at SMS Generators. Whatever the case, next time you're having an event, do yourself a favor and give SMS a call. You might just forget that you ever needed to call them in the first place. (But *do* leave them a review! They deserve it.)

I've been using SMS for all our event generator and power distribution needs for years, I will…read morerecommend them to anyone. Always there for you when I've called at 10pm when power goes out in the area and they arrive within 2 hours and power the event back up.

Came in to have my chainsaw chain sharpened. Was greeted immediately by a very friendly staff…read more Got taken care of in about 15 to 20 mins. Fair price, honest and friendly team. Will be coming here again in the future.

Mom and Pop shop no more. More people in front then actually needed so overhead just inflated their…read moreprices. So I took in my weed eater in the head came off I needed a missing spacer. Off the bat she told it's 30$ just drop it off and check it. Ok so I got a call a week later it was 42$ for the washer and install. Also the gas tank had a crack in it which I had patch it with a hardner. New dual gas line and spark plug & $225 more. I deny it since my weed eater started no problem and worked. So I pick it up later at home I gas it up a new crack and it won't stay on. So I won't be coming back and won't recommend it friends and family. Time to find a new repair shop

I scheduled a technician to come inspect my forklift and the girl who scheduled my appointment…read moreconfirmed tech would be there and he didn't show up. I called and rescheduled and again no show. Third time I called she starts giving me attitude. If I was the owner and heard her talk to the customer with such a rude tone I would have fired her on the spot. This was a big repair job which would I know is going to cost us over $5k but now R&G is going to miss out on this sale because of their customer service.

We have been working with Andy Gump for our site management needs, and the service has been nothing…read moreshort of amazing. April and the entire team are true rockstars--they are incredibly responsive, even with last-minute requests and tight schedules. Their communication is seamless, and they always find a way to make the logistics work for us. Whether it's a quick turnaround on a Restroom delivery or adjusting pickup times to meet venue requirements, they handle it all professionally and efficiently. Highly recommended for anyone needing reliable site services!

If I could give zero stars, I would. Andy Gump should be ashamed of the way their employees treat…read moreguests with disabilities. On November 2, 2025, during Universal Studios Hollywood's Halloween Horror Nights, near the Terrifier and Poltergeist houses, I had one of the most humiliating and discriminatory experiences I've ever faced. My wife is pregnant and disabled, and we both have legitimate ADA needs. She tried to use the ADA restroom, and the woman working for Andy Gump refused to let her in, saying it was "for wheelchairs only." My wife explained her medical condition involving her leg and back, but the woman argued with her for nearly 10 minutes before finally letting her use it. Absolutely disgusting. Then when I went to use the same ADA restroom, the male Andy Gump worker refused me as well, saying, "You look fine and can walk fine." I told him that ADA is for both visible and invisible disabilities, but he didn't care. He demanded proof, even though I have an ADA pass and was clearly wearing a leg brace. He laughed when I asked for a supervisor and said, "I don't work for Universal, I work for Andy Gump." He told me that in his eyes, "only wheelchairs count as disabilities." I even brought up veterans, cancer patients, and invisible conditions, and he flat-out said he didn't care. The level of ignorance and discrimination was shocking. I argued with this man for almost 15 minutes just to use a restroom that's legally required to be accessible. No one should have to explain their disability to a complete stranger to use a bathroom. The worst part is, this wasn't even the first time on another night, the same man told me the ADA restroom was "down," but then I saw him let a wheelchair user in right after. So it's clear he just didn't want to let me use it. Andy Gump, your employees are out of control. You are representing one of the biggest entertainment venues in the world, and you're letting your workers mock, discriminate, and humiliate disabled guests. It's 2025, and your staff still doesn't understand that ADA applies to all disabilities, not just people in wheelchairs. My wife left in tears, and I was beyond humiliated. You should be ashamed that your employees are allowed to treat disabled guests this way. I hope Universal Studios takes a hard look at who they're contracting, because Andy Gump clearly doesn't train or screen their workers properly. Avoid this company at all costs if you value respect, decency, and ADA compliance.

If you want a headache, you might want to hire these guys. Take a chance, I hope you have a…read morebetter experience than I did. I had these bozos srvice my generator, and they are obviously not qualified.