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    Services - Quinn Cat

    Farm equipment repair

    Machine and tool rental

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    3 years ago

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    Tractor Supply

    Tractor Supply

    3.4
    (10 reviews)

    The dog wash area has definitely improved! The room no longer floods. It appears that someone is…read morechecking on the area often. The staff is always great here.

    I entered the store to purchase a tow ball hitch for my truck. Before taking the item outside, I…read morepolitely approached the register and asked the cashier if I could pay for it after checking whether it fit my truck in the parking lot directly in front of the store. The cashier agreed and told me, "Sure, you don't have to pay, just try it and if it doesn't fit bring it back in for the right size -- just don't steal it." I calmly responded, "I don't steal." She laughed and said, "No, not like that." However, as I was walking out the door, she loudly repeated again, "PLEASE DON'T STEAL!" At that point I turned around and told her not to do that because it was rude and humiliating to repeatedly accuse someone of stealing when I had done nothing wrong and had actually approached the register honestly to ask permission first. I looked around the store and did not hear her say anything remotely similar to any other customer during the time I was there. The experience was embarrassing, degrading, and honestly shocking. In this day and age, customers should not feel racially profiled or stereotyped while simply trying to make a purchase. I had never been inside a Tractor Supply before, and this interaction made me feel unwelcome and judged. Because I was in a rush and needed the hitch immediately to pick up a trailer, I returned inside and got into another line to complete the purchase. Another cashier asked how my day was going, and I responded honestly that it was not going well after being accused of stealing twice. He then informed me that he was the manager. I explained that employees should never speak to customers in that manner. Although he apologized, the response did not feel sincere because the behavior had already been ignored in the moment. I am requesting that this matter be taken seriously and that additional training be provided regarding racial profiling, professionalism, and respectful customer interactions. No customer should leave your store feeling belittled or publicly humiliated. I would appreciate a response regarding how this issue will be addressed. Then to top it off someone named Areanna sends me a message that I am a "liar" but has no picture on her profile so that I can see who is attempting to harass me. I was there with my daughter and that was exactly what happened so I advise the company to review the cameras and see who the liar really is. I don't accept online harassment of any kind so good try Areanna or whomever you are. I said what I said!

    Quinn Cat - machinerental - Updated June 2026

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