Service was great and the mechanic was very helpful and transparent about what my bike needed.

We bought our e-bike for our daughter here a year ago. That was a nice experience. Everyone is helpful and kind. This time, our e-bike stopped working so we took it in. A part that was hard to get was needed so they ordered and fixed it for us in a timely manner. It wasn't cheap but it was necessary... we trust our bike with these guys! read more

Throughout the service of my bicycle, I received exceptional customer service and communication.

I stopped by this shop purely off the strength of its reviews, hoping to get my tubeless tires resealed--and it absolutely lived up to the hype. It's a modest little spot tucked into a clean, quiet corner of Torrance, but the service is anything but small. I was greeted the moment I walked in, and Andrew immediately understood what my bike needed. No upsell, no nonsense--just sharp, efficient work. A few hours later, I got a text that everything was done. Smooth, straightforward, and exactly the kind of service you hope for but rarely get. read more

The DropOut Cyclery - Bikes Near Me - Torrance, California

The Dropout is easily one of the best bike shops around. Whether you're coming in for service, gear, or just to talk bikes, the whole place has an awesome vibe. You can tell it's built by people who actually ride and care about the community. Big shoutout to JP (Jonathan) and Andrew. They're both super knowledgeable, easy to talk to, and genuinely look out for you. No pressure, no upselling, just solid advice and great service. read more

The DropOut Cyclery - Bikes Near Me - Torrance, California

I was treated extremely rude at the bike shop. The problem was they quoted one price and then they changed it and told me that I didn't tell them the tube may have popped. I was very upfront and told them it was most likely the tube. I did tell them that there was a tube that popped on the tire so long story short they were extremely rude and argumentative and did not want to honor what they promised. I definitely will not be going back here. I would never treat a customer like this. I can see from the "Owners" response he cannot even be professional answering this review. Instead he is on a "RUDE" Campaign against anyone who thinks hes rude or doesn't agree with him. Calling a past customer or anyone for that matter a Karen is juvenile but this is the response you will get if you complain so beware! He is answering everyone who leaves a poor rating the same with disrespect and rudeness. Its really to bad as I really wanted to love this bike shop and give them my business. Boy I dodged a bullett! Go elsewhere folks! I left the review a few months later as my dad passed away shortly after I took the bike in to the shop, so my first priority was my elderly father in hospice. His recap of what transpired was of course a lie and to the extent he went to lie was insane! None of what he said is true but unfortunately customer service is at an all time low here. read more

Excellent service and people. Best bike shop in the South Bay hands down. JP has serviced my family's ebikes for years. Never has he tried to up sell me, and always does exceptional work. He even took the time to help my teenage son with the purchase of his next ebike. Safety and quality were JP's priorities. If you have a kid with an ebike, come here. read more

JP is awesome! Kind, friendly, supportive, knowledgeable, available, and affordable. They won't upsell you or talk over your head. The DropOut is your one stop shop for service, bikes and gear. They're legit! Now, LFG!!!!!!! read more

The DropOut Cyclery - Bikes Near Me - Torrance, California

Needed an old bike repaired so I found this bike shop in downtown Torrance. They were very informative and clearly explained what was needed. Very thorough and quick. Bike was finished the same day! Highly recommend this shop for any bike repairs or bikes! read more

I drive 20 minutes to come to this place, passing other inferior bike equipment suppliers. Tremendous service, unusual kindness, and a knack for providing just what you needed at a fair price. My only complaint is not having more money to empty into the register for delicious, color coded, aerodynamic bike parts. They surely deserve it. One could say, a shining example of why it's important to support small business. Looking forward to my next bike problem so I can visit this gem, but they've got my bike so dialed I will have to wait. read more

I needed to use their bathroom right before close during the Scaredown and they let me in no problem with directions all the way to the back then a right. With the limited amount of space they truly make the most of it, especially with their bathroom. They provide tampons and pads, there's a buday installed and also tp, multiple soap options, a coat rack, and hilarious , bike-related, potty humor paintings to top it all off. Im sure there's more I missed, so I took a few pictures. Overall excellent service for the 10 minutes I was (fully costumed) in there. read more

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Just found out about this local bike shop. Staff were helpful and the shop has a nice vibe. Came in for a part I needed and they had it In stock. read more

My bikes are like new !!!! Ready to ride for spring and summer almost a 24 hr turn around very quick and professional Super Happy !!!!! read more

The DropOut Cyclery - My specialized and Linus bikes - Bikes Near Me - Torrance, California

DropOut is a wonderful bike shop in my favorite part of old town Torrance. I brought in my old Dahon folding bike for a safety check and adjustments; they provided me with great recommendations to improve my riding experience and now my old bike rides like a dream. The best part is the wonderful customer experience (it's unbeatable); you can spend your money anywhere now days so I recommend supporting this friendly local shop with great vibe, honest and trustworthy service, their expertise is the best! read more

Very knowledgeable technicians and salesmen. Absolute sorcerers of brake bleeds... highly recommend

Wrapped up a custom bike build with JP and Andrew and the bike came together beautifully. My number one shop for all things bikes. Service, repair, builds, or otherwise, the team at the DropOut is incredible. Can't thank them enough for all of the guidance and assistance since I've been coming in. read more

The DropOut Cyclery - Bike build from the shop. - Bikes Near Me - Torrance, California

My son grew out of his old bike we purchased at The DropOut Cyclery. We came in with a used bike from a friend and Alex evaluated what we needed to upgraded, ordered the necessary parts and we now have another amazing bike. This shop is the very best! read more

I have had some small to big maintenance done on a couple different e-bikes at DropOut and can't say enough good things. They are friendly, knowledgeable, and fast. It's the only shop I will give my business to. read more

The Dropout Cyclery are the best. They are very knowledgeable in traditional and e-bikes. They give it to you straight, always. They turn repairs around quickly. I'm a big big fan! read more

I have been a customer for a few years. If you are looking for an E-bike, go see Jonathan at the DropOut. This is a very small business and they are about Customer service and satisfaction. In this day and age where everything is avail online, there is not much customer service or loyalty. If this is what you are looking for, you wont be disappointed. read more

I live in Anaheim and I was trying to sell a bike I had sitting in my garage. I found this place ALL the way in Torrance (traffic aint friendly lol). They gave me a honest estimate on how much the bike would sell for, what they would take, how it would be handled. Walked me through the entire process. They did all the work of cleaning up the bike, fixing anything that needed to be taken care of. I would never hesitate to use them again. read more

I dropped off my bike to have the stuck bottom bracket removed. They did great work, sent photos, and had the work done in one day. They even called to let me know how they got the bottom bracket out. The entire staff is helpful and professional. Thanks for the great work. read more

This bike shop is known for its hospitality and experience. Johnathan and his team are often talked about from locals in the area. I am happy to validate all of the great compliments you hear about The Drop Out. Ignore the chain shops and go here. You won't be disappointed! read more

Bought my first big boy bike here, I walked in and Jonathan was very helpful, it was a great experience. I love my new bike. read more

The DropOut Cyclery - Me and my bike. Thank you again!! - Bikes Near Me - Torrance, California

Took my e bike in for a brake service. Was surprised when they told me it just needed to be adjusted. Was in and out in about 15 minutes. They also have a good selection of e bikes. Definitely will be back! Highly recommend this bike shop! read more

They helped me sell a bike on consignment. Their communication was great and I was thrilled to see my old bike go to a new home. They have a great selection of bikes. Highly recommend. read more

Love this bike shop!! They did a great job on 2 of my regular bikes, and they were also able to work on my sons Super 73 E-Bike (it was surprisingly difficult to find a bike shop that could/would help with E-bike repairs). They were knowledgeable, honest, prices were fair, and it was an overall positive experience. There is even a cool bird who lives inside the shop! Would recommend to anyone!! read more

This is an awesome local bike shop! At first I noticed that they had a bunch of e-bikes for sale outside, but as a roadie, when I saw that they had Lightweight and FFWD baseball caps, Origin kits, and some lovely burrito style handlebar bags, I knew I was in the right place. I was looking for a bit of a white whale...a saddle bag large enough to hold my hand pump that didn't look hideous. Luckily the owner, JP, pointed me in exactly the right direction, hooked me up with the perfect bag, and even gave my 5 year old son a hot wheels car! I couldn't have asked for a better experience. 5 stars, along with my thanks, for the Dropout Cyclery! read more

The DropOut Cyclery - The perfect saddle bag! - Bikes Near Me - Torrance, California

I don't recommend this place at all. I had high hopes and wanted to support a local business, but they behave like shady car mechanics that use scare tactics to tack on additional cost for people not knowledgeable about bikes. I've taken my bike here previously a couple of times and the work was pretty meh with poorly adjusted brake wires. However this recent time they literally told us the bike chain was stretched after 200 miles of riding which is absolute BS. I have a chain checker tool and know just how far the chains are worn. Be better. Update: Wow, I just read the business' response and my first thought is "how many people have they screwed over". Why you ask? Because they are talking about a completely different customer or just created a completely fictional story. Either way do better. Our community deserves a better bike shop than you're providing. Update 2: I can't believe I need to actually update this but they adjusted their response as well. Pretty silly since the original response was claiming that I was a different customer with a different issue. read more

Great small business! Very friendly, helpful, knowledgeable staff. I was looking for an eBike cruiser and found one here. In mint condition and awesome price! Jonathan & Andrew were amazing to work with on this purchase! I highly recommend this business for any cycling products or services! read more

The DropOut Cyclery - eBike cruiser - Bikes Near Me - Torrance, California

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Andrew helped explain to me the issues of my bike and what possibly went wrong with the busted inner tube. However, he was super helpful in educating me on what tires I should invest in for my beach cruiser for a better experience in riding my bike. Also I can't remember the guys name but he helped put my big cruiser into my small challenger lol thank you so much. Long story short Andrew accomplished the mission and I'm back on the beach cruising on the strand. Thank You both :) read more

The DropOut Cyclery - Buttercup had a flat so I had to check her in to the bike shop. Thanks for taking care of her guys. - Bikes Near Me - Torrance, California

Just had the shop build my latest bike. Gotta say, they absolutely CRUSHED this build. Everything was accounted for from fit to aesthetic. The team is some of the nicest and most considerate people in ANY bike shop I've been to. No elitist BS, just what YOU want and how YOU like it. I couldn't be happier with this build, their service and expertise is top notch. Obviously my favorite bike shop, I go the extra miles to have them work on my bikes over anyone else closer to me. read more

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My son took his bike in for a tune-up at The DropOut Cyclery and we couldn't be happier with the experience! Dropped it off Tuesday, and by Wednesday morning it was already ready to roll. Fast, friendly, and super professional. The bike looked and felt brand new. Smooth ride and brakes perfectly dialed in. Highly recommend this shop if you're looking for honest service, quick turnaround, and quality work. We'll definitely be coming back. Thanks, DropOut team! read more

I can credit Andrew for fixing my mom's transport wheelchair brakes and saving her from falls when she transitions from her wheelchair to the car, not to mention precarious slopes. He didn't know what to expect at first, but quickly saw that it was similar to old bike brakes. He had it fixed within 10 minutes and saved me from additional aggravation and worry. He was a life saver! I know I could've gone to a wheelchair sales store, which are not plentiful, but I also know I would be working with a sales person not a skilled fixit wiz. I knew the cable brakes on both sides lost its ability to stop the wheels. This posed an issue with her securely standing up or sitting down, not to mention having the chair roll on a slight slope. After struggling to fix it on my own three separate times I figured that a bike repair shop would be familiar with this set up. I also had to have this fixed quickly as we were meeting friends for a graduation. Luckily, Andrew checked it out, and with the right tools beyond mere wrenches, was able to fix it. Finally!!! Andrew was the expert we all need for critical wheelchair and transport wheelchair repairs! And it was done quickly at a reasonable price. Thank you so much, DropOut Cyclery! read more

The DropOut Cyclery - Andrew can fix brakes on wheelchairs! - Bikes Near Me - Torrance, California

JP and the rest of the crew rock. Quality service. Quality people. I highly suggest you go to the DropOut for all your cycling needs.

Good shop, cool bird. Would get my bike serviced here again. She's riding like a dream again.​

These guys know their stuff ...the bike I turned into them came back feeling like a new bike ...thank you again

Jonathan was awesome. They assembled an ebike for me. Honored the price they quoted and delivered the bike before time. Thank you!

These guys rock. Definitely let them fix your bike!' Double thumbs up. Great service with quality advice and parts. Turnaround was awesome. read more

Super knowledgeable and friendly staff. Andrew took the time to explain everything and offered some great advice. Much appreciated!