Renting here was simple and clear. The bikes were great as well…read more Its cool that it's also surrounded by some good restaurants, so after or before your ride, you can grab some grub. I planned this ride around catching the sunset on the peir, right after turning the bike in. This location is perfect for that. Its literally a 1 minute walk from the peir.

Happened to be passing by Hermosa Cyclery one day when I noticed I needed a derailleur adjustment,…read moreand so I pulled up and was kindly greeted by a gentleman whom asked what was going on with my bike. He saw to my issue immediately, and after the adjustments were made, I fully expected to at least pay for his time and labor, but to my surprise, they did not charge me a Dime for their service and I was on my way in less than 5 minutes. I left feeling very impressed with the immediate attention to my bike needs as well as for their complimentary service. On today, it was my intention to stop by, but this time for a brake inspection and/or possible service, and again, no disappointments whatsoever. They took my ebike in and diagnosed the issue, and within 30 minutes I was back on the road. These guys are very friendly, honest, knowledgeable, with fast convenient service, and reasonable prices. Popular for rentals too. Thank you Hermosa Cyclery!

The service is great! Mohammed and Manny are fantastic. Always helping me with my new bike and I am…read morepretty bad at the maintenance, I didn't realize I had specialty tires! They've inflated the tires 2x no issues with proper attentiveness to the other customers. I hope this shop stays around forever! I have about two more bikes to bring to them. Next up: New seat!

Mohammed has been my lifesaver for all things bike related for my kids. Service, quality, and value…read morefor your money is unmatched. Every time my son wants a modification on his bike. I go straight to the The Bike shop in Hermosa Beach and Mohammed is on top of it. He's always super friendly and patient with me and has the job done quickly and typically before the promised time. He's very honest with the repairs and I feel very comfortable taking his advice on what is truly needed and what can be delayed to save some money. He's fixed brakes, replaced brakes, changed out Tires, changed out the suspension fork, changed out pedals just to name a few of the services. We've had done. Convenient location in downtown HB there's a parking lot in the back so no need to fight with downtown traffic and parking. Thanks to The Bike shop. My kids can be a little terrors on their e-bikes...just kidding, kinda ;)

Ordered a bike rack for 2 ebikes Geoff ordered it. Came a little later than expected but that is…read morenot a Geoff problem it was a shipper issue. Totally understandable. People leaving bad reviews is understandable but some of these are ridiculous... relax people... it will all be fine.

This review is ONLY for the customer service we received when we came in to look for an e-bike for…read moremy son. We did not purchase or rent any. I had been doing my research for e-bikes for a couple of weeks now and came across this place. The owner was there working on a bike, he's the one that helped us. He was nice and really trying to help us but I got my first red flag when he didn't speak to us about mileage or asked the distance my son was going to ride the bike. When I asked him what class was this bike he wasn't able to give me a direct answer. But he showed me how fast it could go and it was 30 mph. Again, me needing him to clarify because my son can only get a class 2 but he wouldn't clarify what the bike really was. And I can see why, he just builds them. Also, the bike only had one motor. In a prior e-bike store (with more professional salesmen) we were told only one kid could ride on a one motor e-bike. So I asked him since it only had one motor if only one kid max. This man said yes two kids can ride on a one motor e-bike. I did my research and no, only one kid can ride on a one motor e-bike. False information. Now I can see how if I would have purchased this bike it would have messed up quite fast. I am glad I decided to take a look at other reviews. I kept getting red flags and I'm glad I listened to my gut. Saved myself from a bad experience.

I am writing this review in response to the one-star review posted by Chris P. I was also in the…read moreshop during this interaction and witnessed Chris verbally harass an employee. The employee did not have a bad attitude. In fact, quite the opposite. He stayed calm, professional, and patient the entire time. It's unfortunate when staff are treated poorly simply because someone didn't get their way. I've included a short video for context. This is a phenomenal local bike shop. I've purchased multiple bikes here, and the staff and owner are always knowledgeable, friendly, and helpful. This shop does not deserve a one-star review, and I strongly encourage others to support this business.

I had a good experience here. Looking for a bike for daughter going off to college and it's useless…read moreto buy a new terrible bike (think Walmart and others) for $500+ when you can get a good bike used. My daughter found her bike fast and got it in the $200 range. All in all super happy. So much selection and you've 30 days with them for any adjustments needed.

Had a great experience at Shift Cycling -- Bill helped me out and couldn't have been more…read morewelcoming. Super friendly, knowledgeable, and easy to work with. Everything was explained clearly and I left feeling confident in the setup and support I got. I'll definitely be back and would recommend them without hesitation.

Awesome bike shop with super helpful and knowledgeable staff. They have a huge selection of…read moreproducts and bikes at really reasonable prices, even specialty parts I don't find at other shops. Support this small business, highly recommend!

Great outdoor supply store with friendly and attentive staff that encourages adventure. I first…read morelearned about REI around 2011. REI offers a membership and also has some cool events. I've also shopped at the Co-Op for discounted items that are as good as new. I really like the unique colors that backpacks and other products have. Great quality. A lot of outdoor education. Good snacks and a chill vibe.

This is the only REI Re/Supply store in California. This is where you can get used (sometimes brand…read morenew) gear for discounted prices. It's different from their REI outlet items because these are all final sale. The inventory always changes based on what items have been returned. REI's generous 100% satisfaction guaranteed return policy-that stuff that has been used and then returned that can be restocked/sold in the normal retail store? That stuff ends up here. It's a great way to reduce waste. You can find tents, sleeping bags, hiking poles, shoes, clothes, cycling gear, pretty much anything can end up here. The discounts are priced based on the condition of the item. This is the thrift store of REI gear and it's amazing.

If you're looking to purchase a new bike or be fitted by someone who truly understands their craft,…read morego see Paul. I have low back and hip issues, and was looking for a more comfortable road bike. Paul patiently went above and beyond...he educated me on different brand/model road bikes. He never pressured me to purchase anything. It was evident that it was more important to him that I make an educated decision. I reached out to him a second time, about 1 to 2 months after our initial conversation. He was gracious enough to re-fit me on my current road bike (I had previously been fitted by a different bike shop) and the adjustments he made toallowed me to ride in a more comfortable position. I felt like I was on a completely different bike. The refitting coupled with our initial conversation was all I needed to know I'd definitely purchase my new bike from him. He made the process so painless and made sure all my questions and concerns were answered. Paul, you are incredible at what you do. Your customer service...impeccable! You always greeted me with a smile, never rushed me, and made sure I was comfortable with my choice. I'm so grateful...thank you so, so much!

Very good service along with very helpful employees and advice. Great, well stocked bike shop. I…read morenever hesitate to refer my friends to Sprockets ... A+++. Thank you, Sprocket!

The good: I booked this as an anniversary date and my…read morehusband and I loved it! It was $40 per person for 2 hours. It was our first time using e-bikes and it was an easy experience. The beach trail was fantastic. The lady there was really thorough and good about explaining how to use the bike, points of interests and events going on by the beach, and answering our questions. She spoke clearly and at a slower pace so we really understood everything well. The bikes were cruiser-style bikes. They sell e-bikes as well and had many on sale. The bad: They don't have options for kids' seats or trailers. The interesting: There's no age requirement but you have to be at least 4'10" (?) ish or taller to ride their bikes. They'll give you a bike based on your height. You're given a bike lock as well. The basket in the front is stuck to the frame so it doesn't move with the direction of the front wheel. You only need a pedal assist of 1 for the beach because it's flat but it can go all the way up to 9. Helmets are optional.

I would rent again. Registration was easy. Store front guy was great, informative and friendly…read more Bikes were heavy, rattled a little (bring a towel to lay in the basket to protect items and absorb bumps/shock. I loved that a helmet, lock and basket was included with the price, other places charge for those extras. We rode to Venice/back. 15+ miles each way, the seat is cushy but very wide and made it a little uncomfortable for the long ride.

closed ?!I had the best experience with staff and bike fit many thanks! Robert you will be missed.read more

I went into the Triathlon Lab to get my first bike for my first triathlon in a few months…read more I didn't know much about bikes but the owner Robert helped me out a bunch. I explained to him what my skill level was, the course of the tri, and what my budget was and he help pick out a few bikes within my budget and had me try them out. He explained a lot of things I was unaware of going into purchasing a bike for the Tri Robert made the entire process very easy and was extremely helpful, I am excited to come back and check out the store more.

Service was great and the mechanic was very helpful and transparent about what my bike needed.read more

We bought our e-bike for our daughter here a year ago. That was a nice experience. Everyone is…read morehelpful and kind. This time, our e-bike stopped working so we took it in. A part that was hard to get was needed so they ordered and fixed it for us in a timely manner. It wasn't cheap but it was necessary... we trust our bike with these guys!