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    South Bay Cycle

    4.8 (112 reviews)
    Closed 10:00 am - 6:00 pm

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    Donna M.

    I had never stepped foot into South Bay Cycle, but as of this week, I would not purchase a bike anywhere else. As our holiday celebration this year, my team built bicycles for children in an underserved community. My team is a team of financial advisors, so of course we could not just hand over the bikes THEY built! Brandon, of South Bay Cycles, came to our location, inspected and tuned the bicycles so that they were in tip top shape for the kids. There was some confusion with the time the families would arrive, but Brandon went the extra mile, bringing in another mechanic, to ensure the bikes were ready for them. All went well, the kids were thrilled and so grateful. Isn't this the kind of business you would want to support? It is for me. Thank you South Bay Cycle for your kindness and support of this event!

    Austin C.

    Frank is the man. After visiting the Triathlon Lab for other problems with my secondhand bike, they recommended South Bay Cycle to true my wheels. Based on the initial phone conversation I had with Frank to the actual in-person visit, I knew I was in great hands. The customer service here is second to none and it's worth every penny and second of your time to know that you're leaving your bike in good hands. I've had my bike serviced here twice in the last half year and my experience both times were fantastic. I'll be back in the future for all problems I can't figure out for myself. Thank you, South Bay Cycle!

    Love these new pedals: Can finally see where to put my feet...
    David D.

    This bicycle store is "breath of fresh air" compared to most other bicycle stores that I have patronized over the years in this area and Southern California. Yesterday was my second time in this shop, my first time buying something, and both times they made me feel welcome. You don't have that elitist condescending attitude here that permeates other shops. In fact, I enjoyed chatting with the employees yesterday and both Kris and Bob were very helpful in getting me what I needed. I have been in the cycling world with lot's of bikes for over 30 years and if you go around, it's not always that way: A few years ago I saved up and purchased a new $3500 bicycle. When I brought it to one shop in West LA for a derailleur adjustment, the owner looked at it and exclaimed, "junk, junk!" He yelled out, "Look at this, they put plastic in the fork--junk!" I left and took it to another shop in South Bay and the owner there, looked at the Shimano Dura Ace derailleur and put his arm around me and said, "If you would have spent a little more, you could have had a campy (Campagnolo) derailleur, now you are stuck with Shimano. He goes on, "We only believe in Campy here, I ride a Campy." You won't find that attitude here. The owner of this shop is well known and active in the cycling industry and has been in the bike business for longer than most people reading this review have been alive. This shop is small but beautiful and parking is easy and plentiful. They are in a very newish comfortable building. It's also a good location to try out a bike for purchase or check the repair after service as the parking lot in the back is flat and there are also hills in the area. They have city bikes under 1K and also very expensive road bikes from Specialized. They are a contracted Specialized dealer. They also have some cool looking electric bikes that I think were reasonably priced for what you get. The service manager has also been in the bike service business for many years. I perused the store last time and they carry some some high quality accessory lines. Because the store is small, it seems like they try to carry the best of each item category. Their retail accessory prices are reasonable. My purchase yesterday was 15% less than the same exact item at REI and less than you would pay for the same item at Amazon. Even better, they did not charge me to install the accessory on the spot! They do have a longer wait for general bike service I inquired about on the phone last week due to the crush of people cycling during the COVID closures. I had to bring my bike to another place I know in the Valley that had a 24-hour turn around for a chain install I really needed ASAP. All the employees I saw here were wearing face coverings but none are going to give you a handshake, hug or kiss as you enter the store right now due to local COVID regulations. Big thank you to everyone in the shop that helped direct me to my new cool YELLOW! pedals I picked up yesterday. (See pics.) Had Kris not been proactive in suggesting them while on the phone looking for something else I would have never known about them or that they even sell that brand. Now I can see where to put my feet to make the bike go.... When Bob told me he can install the pedals right away--I said, "You have the tools for that?" and he immediately pulled out a pedal wrench and hex driver out of his pocket and went to work. That is what I call "Service!" Check out this shop before you purchase a bike anywhere else or if you need an accessory.

    a must! recommended by Alan
    Christine Q L.

    bob, chris and alan are super helpful and cool. I was recommended here by the specialized sales rep in santa monica since everywhere in Southern California there's a major shortage of bikes but I happen to find my bike in my sizes! decent pricing here! highly recommended for you guys to purchase a bike here! rare gems found here.

    Chris helped me make a big decision on selecting the right saddle. Went above and beyond

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    The crew here is super helpful and very friendly. Doesn't feel like a pushy sales man.

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    Randal was very helpful and patient and answered all of our questions. Would recommend 100%

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    2 years ago

    Very friendly and knowledgeable staff. We go to South Bay Cycle for all our bikes needs, from e-bikes repairs to road and mountain bikes.

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    Ask the Community - South Bay Cycle

    Do you guys sell n install. drop seats for MTB?

    Yes. Dropper post can be installed here

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    Review Highlights - South Bay Cycle

    Bob helped me select my first pair of bibs and was able to do so without making me feel weird that I was in tights.

    Mentioned in 17 reviews

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    DICK'S Sporting Goods

    DICK'S Sporting Goods

    2.8
    (232 reviews)
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    Customer service doesnt exist here. Jaslene was our cashier…read more The transaction experience was awful. My husband had a little sticker shock at the register for the 26 lb weight we were buying. He took a moment because he thought it was a little less online. When he asked "and that's the total with tax?". Normally you hear back a confirmation but instead she said no with tax it's $73.62. Mind you we were at the register to pay not for a price check. My husband was looking at his phone and she blurts out "you want it or not?". We told her yes but I had to explain to her he is just taking a moment to look up the price. Normally someone at the register gives the total price when purchasing not sub total. I walked away once my husband got the receipt and was already a good ways away from the register and she yells out "Good Bye!" In the most patronizing tone. It was the cherry on top for this review. We are all human and can do better but this right here is why online shopping and self check out is putting cashiers out of jobs. Maybe she should remember that the next time she wants to be unjustifiably rude and try to make people feel less than with "you want it or not?". So if you want your intentions to be buy something rudely questioned in front of other guests than this is the place and Jaslene is your go to.

    This was my first time in Dick's Sporting Goods today…read more I purchased a couple of Yeti Rambler drinking tumblers which came with straw caps. After calling Yeti, I found out that I could purchase a magnetic slider cap to fit the tumblers. Rather than order from Amazon, I saw that they were sold at Dick's and placed a pickup order. I was notified probably within an hour that my pickup order was ready. I headed over and brought one of the tumblers into the store to be sure it fit. I was told that if I opened the package that it couldn't be returned. I eyeballed it and it looked like the right size. I didn't see many customers in the store, but it was huge and had a lot of merchandise. I was considering looking at weighted vests, but service wasn't very friendly, so I left shortly after.

    REI

    REI

    4.0
    (405 reviews)
    $$

    I went as usual to the REI re supply version next door as I always do Used in good condition is…read morethe way i was taught than adding to the landfill as my mom put it I thought she was just being smart and saving money It was the 60's I went in to see if I could find a backpack that is a good fit I found one of each yet make yet a bit on the eni meine miney mo thing was not working out My experience happened when I believe his name was Roman Hat longer hair artsy kinda cat came He nailed the choice right away for me Roman went on to load the pack and dial it in for me with such detailed instruction as he knew every feature of the pack Roman truly is one that is knowledgeable (as all my experiences at the store or the used store) and enjoys his job and helping What I do not get and blows me away every-time I am in there is the abuse of the return policy "reason for return" used twice did not like it Then it is returned with used twice "scuffs, light soiled and pet hair" It was used Keep it What is wrong with people Thanks Roman I will be back Better not hide when you sea me I was a PITA

    Great outdoor supply store with friendly and attentive staff that encourages adventure. I first…read morelearned about REI around 2011. REI offers a membership and also has some cool events. I've also shopped at the Co-Op for discounted items that are as good as new. I really like the unique colors that backpacks and other products have. Great quality. A lot of outdoor education. Good snacks and a chill vibe.

    South Bay Cycle - bikes - Updated August 2026

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