I love this place! HUGE shoutout to Jake, who helped me immensely with my very dusty, old, and…read morehaggard bike that needed a lot of TLC. I rolled up, and the chain just fell off... (to give you a visual) womp, womp. Jake assessed the "project" to determine that it wasn't fit for me to ride, which made me feel safe that I was in good hands as he was looking out for my well-being - LOVE THAT! Love you, Jake!!! You're my boy blue. The repairs were costly at first, and he made it work within my budget. Full transparency (asking questions) and good communication go a long way and keep the peace (note to everyone). I am soooo beyond grateful that he knew what was needed and took care of it all within just two days! Attentive, fast, and thorough - calling to share updates along the way. (No one likes financial surprises, so that was kind on my wallet). Also, upon pickup, Kevin noticed my seat was too low and hiked it up to the height that was appropriate for my leg/knee length - thank you, Kevin! 5 stars and 5 snaps! If your bike is broken... this is where you go without a doubt. You're welcome. Thanks again, Jake & Kevin!

Renting here was simple and clear. The bikes were great as well…read more Its cool that it's also surrounded by some good restaurants, so after or before your ride, you can grab some grub. I planned this ride around catching the sunset on the peir, right after turning the bike in. This location is perfect for that. Its literally a 1 minute walk from the peir.

The staff are so great. I don't know anything about e-bikes but they are very patient with me when…read moreI was explaining what needs to be done to my son's e-bike.

Very disappointing experience. I would not recommend this shop…read more We were originally given an estimate for how long the repair would take, but it ended up taking significantly longer than we were told. During that time, communication was extremely poor. They rarely answer the phone and did not provide updates about the status of the bike, leaving us to repeatedly try to get information ourselves. When we finally picked up the bike, we discovered that something else was now broken that had not been an issue when we brought it in. We called the shop to explain what happened and asked them to look at it, but instead of trying to address the concern, they were dismissive and unwilling to help. What made the experience even worse was the way we were spoken to. The communication was rude and condescending rather than professional or customer-focused. Mistakes and delays happen, but good customer service means communicating with customers and taking their concerns seriously, especially when a bike comes back with a problem it didn't have before. Unfortunately, that was not our experience here. I recommend you take your business elsewhere.

Stopped by on a whim as we had some time to kill. Rental process was very seamless and painless…read more Guy who serviced us was super friendly and got us out the door in under 10 minutes We rented 2 e-bike cruisers for one hour for $102. They worked great and we had a lot of fun! Highly recommend!

We rented e-bikes in 2024 for my family visiting. We all rode The Strand and had a good fun time…read more The bikes performed well and the customer service was friendly. Last week we dropped off my e-bike for a tune up service. I received my bike 3 days later as promised (2-3 days). The cost was a good value. After my e-bike was serviced it rode better than when it was brand new. The one thing I really don't like is having to leave my bike on the sidewalk. No one is officially tending to the bikes. They're just sitting there. They are a small operation and don't have the proper amount of space. My husband they did secure his e-bike to a parking meter when he dropped his off but he still felt uncomfortable about his bike on the sidewalk. What if someone crashes into it. We sign waivers that release them of responsibility blah blah blah. So we'd be happier if we had our bikes within the safe confines of their bike shop.

I want to give a special thank you to Randall for helping me out. It was my first time riding, and…read moreI had a complete malfunction with my clip-on shoes, but Randall was able to help me out. Also giving me great tips for my next ride. I will indeed be paying it forward. Thank you so much.

Fransisco did an amazing job building up my new 2026 Van Dessel Arch 65 SL. All the guys there are…read moregreat and the service is excellent!

Back on July 3rd, 2026 I went into this bike shop expecting a meh experience from reading other…read morereviews about the employees at this location, but my experience with Art was great. I was in the ballpark of knowing what sort of e-bike to get (tech-spec wise), but wanted it within a certain budget range, which was out of scope for my knowledge. Art helped me pick and choose what bike options I had within their inventory. Ultimately I took up on his decision on getting a Mangosteen e-bike. Art's recommendations and advice was the best to understand and good to know. If you end up working with Art, He'd hook you up. Store Pros: A LOT of e-bikes to choose from. They had a much bigger inventory than expected, since from the outside the store looks small. You'll most likely find something you'd like here. Accessories are readily available in-store as well. If you need a new bike lock, helmet, or maintenance parts (brake pads, and other misc. parts), they will be readily available in-store. Store Cons: While the store had a great inventory to look and choose from, it was more on the pricier side. Again, It's subjective per person, but from what I remember from browsing around, most e-bikes in this location start from $1,250+. While there are some affordable e-bikes in this location, the starting price might deter budget-friendly buyers from this location. Due note: the upside to these higher prices is that the bikes come pre-assembled, and labor fees are NOT included when buying the bike. That's a plus in my book. Only one employee may be available at a time. No shade to Art (more than anything go to him before anyone else.). Since there's typically one person on the floor to help customers out, there may be a chance of long wait times if the employee is helping someone else out in the store. If you're an impatient person, this will be a red flag to you. For anyone else that is patient, It's worth the wait. Overall: I'll definitely be coming back to this shop for bike-related maintenance, questions, and possibly buy more bikes in the future if need be. But depending on who you're with, your experience may vary. I can happily vouch for Art, His work and commitment on helping me out has been outstanding.

I brought my son's bike in to have the brakes bled. Before going in, I called and was told the cost…read morewould be $120 because they needed to order specific oil. After waiting two weeks, I received a text saying the bike was ready and that the total would be $89.99, including parts and labor. When I arrived to pick up the bike, I was told the price would actually remain $120 because they had to order "special oil." I was confused since their text clearly stated $89.99 including parts and labor. I also mentioned that I appeared to have been double-charged and tried to show the owner the charge on his phone. He refused to look, checked his computer, and said it showed only one charge and told me to contact my credit card company. Later that day, my son rode his bike and came home after about an hour saying his rear brake wasn't working. He had to slam on his front brake to stop and ended up crashing. He came home with a bruised and scraped knee and a sprained wrist that now requires him to wear a brace for a month. I immediately called the shop and was told to bring the bike back in. The owner said the issue was a "glazed rotor" and that we needed a new rotor. I declined the additional service. What's concerning is that the bike was returned to us with a rear brake that did not function properly. Instead of taking responsibility, the owner accused my son of doing wheelies, which is simply not the case. Overall, this was a very disappointing experience. The pricing was inconsistent, concerns about billing were dismissed, and most importantly, the bike was returned in an unsafe condition. I would strongly recommend others double-check their work before riding

Great fast affordable ski rentals- easy to rent for the week when going to mammoth or big bear.read more

The owner is friendly, knowledgeable, and genuinely helpful. They have a solid selection of quality…read morebikes and regularly offer great deals. Service is excellent--quick, thorough, and customer-focused. Highly recommend!

They adjusted my front bike derailleur in no time dropped off on my lunch break was ready by the…read moretime it was time to go home quick friendly service.

This is a expensive bike star with friendly staff knowledgeable sales associates. They do not have…read moreBMX bikes if that's you're looking for or at least 30 years ago, only wrote the survey because Yelp for some reason asked me to.

The service is great! Mohammed and Manny are fantastic. Always helping me with my new bike and I am…read morepretty bad at the maintenance, I didn't realize I had specialty tires! They've inflated the tires 2x no issues with proper attentiveness to the other customers. I hope this shop stays around forever! I have about two more bikes to bring to them. Next up: New seat!

Mohammed has been my lifesaver for all things bike related for my kids. Service, quality, and value…read morefor your money is unmatched. Every time my son wants a modification on his bike. I go straight to the The Bike shop in Hermosa Beach and Mohammed is on top of it. He's always super friendly and patient with me and has the job done quickly and typically before the promised time. He's very honest with the repairs and I feel very comfortable taking his advice on what is truly needed and what can be delayed to save some money. He's fixed brakes, replaced brakes, changed out Tires, changed out the suspension fork, changed out pedals just to name a few of the services. We've had done. Convenient location in downtown HB there's a parking lot in the back so no need to fight with downtown traffic and parking. Thanks to The Bike shop. My kids can be a little terrors on their e-bikes...just kidding, kinda ;)