I want to give a special thank you to Randall for helping me out. It was my first time riding, and…read moreI had a complete malfunction with my clip-on shoes, but Randall was able to help me out. Also giving me great tips for my next ride. I will indeed be paying it forward. Thank you so much.

Great, except they forgot one minor item, ordering and installing the water bottle holder. The more…read moreimportant major tune up was exceptional. I highly recommend getting your bike tuned up at South Bay Cycle. They ordered the water bottle holder and I installed it.

Back on July 3rd, 2026 I went into this bike shop expecting a meh experience from reading other…read morereviews about the employees at this location, but my experience with Art was great. I was in the ballpark of knowing what sort of e-bike to get (tech-spec wise), but wanted it within a certain budget range, which was out of scope for my knowledge. Art helped me pick and choose what bike options I had within their inventory. Ultimately I took up on his decision on getting a Mangosteen e-bike. Art's recommendations and advice was the best to understand and good to know. If you end up working with Art, He'd hook you up. Store Pros: A LOT of e-bikes to choose from. They had a much bigger inventory than expected, since from the outside the store looks small. You'll most likely find something you'd like here. Accessories are readily available in-store as well. If you need a new bike lock, helmet, or maintenance parts (brake pads, and other misc. parts), they will be readily available in-store. Store Cons: While the store had a great inventory to look and choose from, it was more on the pricier side. Again, It's subjective per person, but from what I remember from browsing around, most e-bikes in this location start from $1,250+. While there are some affordable e-bikes in this location, the starting price might deter budget-friendly buyers from this location. Due note: the upside to these higher prices is that the bikes come pre-assembled, and labor fees are NOT included when buying the bike. That's a plus in my book. Only one employee may be available at a time. No shade to Art (more than anything go to him before anyone else.). Since there's typically one person on the floor to help customers out, there may be a chance of long wait times if the employee is helping someone else out in the store. If you're an impatient person, this will be a red flag to you. For anyone else that is patient, It's worth the wait. Overall: I'll definitely be coming back to this shop for bike-related maintenance, questions, and possibly buy more bikes in the future if need be. But depending on who you're with, your experience may vary. I can happily vouch for Art, His work and commitment on helping me out has been outstanding.

I brought my son's bike in to have the brakes bled. Before going in, I called and was told the cost…read morewould be $120 because they needed to order specific oil. After waiting two weeks, I received a text saying the bike was ready and that the total would be $89.99, including parts and labor. When I arrived to pick up the bike, I was told the price would actually remain $120 because they had to order "special oil." I was confused since their text clearly stated $89.99 including parts and labor. I also mentioned that I appeared to have been double-charged and tried to show the owner the charge on his phone. He refused to look, checked his computer, and said it showed only one charge and told me to contact my credit card company. Later that day, my son rode his bike and came home after about an hour saying his rear brake wasn't working. He had to slam on his front brake to stop and ended up crashing. He came home with a bruised and scraped knee and a sprained wrist that now requires him to wear a brace for a month. I immediately called the shop and was told to bring the bike back in. The owner said the issue was a "glazed rotor" and that we needed a new rotor. I declined the additional service. What's concerning is that the bike was returned to us with a rear brake that did not function properly. Instead of taking responsibility, the owner accused my son of doing wheelies, which is simply not the case. Overall, this was a very disappointing experience. The pricing was inconsistent, concerns about billing were dismissed, and most importantly, the bike was returned in an unsafe condition. I would strongly recommend others double-check their work before riding

The service is great! Mohammed and Manny are fantastic. Always helping me with my new bike and I am…read morepretty bad at the maintenance, I didn't realize I had specialty tires! They've inflated the tires 2x no issues with proper attentiveness to the other customers. I hope this shop stays around forever! I have about two more bikes to bring to them. Next up: New seat!

Mohammed has been my lifesaver for all things bike related for my kids. Service, quality, and value…read morefor your money is unmatched. Every time my son wants a modification on his bike. I go straight to the The Bike shop in Hermosa Beach and Mohammed is on top of it. He's always super friendly and patient with me and has the job done quickly and typically before the promised time. He's very honest with the repairs and I feel very comfortable taking his advice on what is truly needed and what can be delayed to save some money. He's fixed brakes, replaced brakes, changed out Tires, changed out the suspension fork, changed out pedals just to name a few of the services. We've had done. Convenient location in downtown HB there's a parking lot in the back so no need to fight with downtown traffic and parking. Thanks to The Bike shop. My kids can be a little terrors on their e-bikes...just kidding, kinda ;)

Absolutely amazing experience!!! I needed a repair to my…read morehydraulic brakes on my E bike and they got me right in for the repair because I needed the bike that day. Super friendly and I was able to wait for the repair while waiting I did some shopping for a e-bike for my wife excellent selection and very knowledgeable on the bikes found the perfect fit for her can't wait for her to test ride it. I work in the Aerospace field and Redondo eBikes checked every box for me super friendly very very knowledgeable on E-bikes awesome selection and amazing value thanks guys for getting me right in and write out. I really appreciate it thank you again!!!

Once I purchased my ebike service got worse and worse as I started having ebike issues - they were…read moreso nice at 1st then service changed for worse - every time I called to speak with Alex owner they always would say he was with a customer or tried to avoid me speaking with him - it's amazing how fast things change once they get your money . Never again will I purchase another bike here ..

I came down to Redondo Beach with my beach cruiser and, of course, Murphy's Law kicked in--when I…read moregot there, I discovered I had a flat tire. I was staying just down the street, so I called around and found Sprocket Cycles nearby. I pumped the tire up enough to ride over, and as soon as I got there one of the mechanics came right up, was friendly, and offered to take a look. He replaced the inner tube and also noticed that the rim strip inside the wheel was worn, which may have allowed one of the spokes to cause the flat. He replaced that as well and got me back on the road quickly. Really appreciated the friendly, fast service, especially since I was out of town and just wanted to get back to enjoying my bike ride. They definitely helped me out of a jam. Highly recommend Sprocket Cycles!

I do not recommend this shop because they strung me along for three days acting as if they would be…read morewilling to do a fitting for my bicycle. After my third phone call with them they just flat out told me they weren't going to help me. I find this ironic since they do mention expert fittings on their site. Very disappointed.

Jonathan and Andrew are always very responsive and expert in dealing with needed repairs. They…read moretroubleshoot issues on e-bikes quickly and are very reasonable when it comes to repair charges.

Excellent service and people. Best bike shop in the South Bay hands down…read more JP has serviced my family's ebikes for years. Never has he tried to up sell me, and always does exceptional work. He even took the time to help my teenage son with the purchase of his next ebike. Safety and quality were JP's priorities. If you have a kid with an ebike, come here.

Very friendly professional service in regard to fixing my eBikes that I did not purchase from them…read more Jose the mechanic is the man. Fixed several issues at a fair price.

I have rented from this store in the past and enjoyed the friendliness and quality of the rentals…read more My friend and I recently rented e bikes and we were having a great time. We knew we wouldn't make it back in time to return the bikes within 2 hours. We called and informed the associate that we definitely will be late. We were late by one and a half hours. When we arrived the same person that rented us the bikes was in the store to receive them. We let him know we had a great time and immediately asked what do we owe you? He replied to both of us that don't worry about it, I'm glad you had a good time. We said thank you. We chatted a little and left. 2 days later we both received a text message that was an updated invoice. Not knowing why, we called and it was the same associate that said we were good. We reminded him what he said and he declared he had no memory of that conversation. I replied why didn't you have us pay when we were there? He said I realized you were 2 hours late and it's $40 an hour. That was also inaccurate because we both paid $60 for 2 hours. He then told us that he would reduce it to $20 each person. But why did he wait 2 days and how was he not aware of what time we came back exactly and how long we were actually gone. And why did he not call us immediately instead sending us a text invoice. Very bad business decision. We will not be renting there again nor anyone else I know. He knew we were late and we called him 2 times to let him know. So he should have discussed it when we got there instead of pretending he doesn't remember having that conversation that me and my friend both heard his reply 2 days later. Anyway up till then the customer service was great. We wanted to pay but he never brought it up except to say don't worry about it. Too confusing. As a business owner the best way to solve this issue it to always have the customer sign the rental form upon return and call attention to the customer if there is a balance due instead of waiting 2 days later. Or not even a call from this associate at all. Or just forget about it as it was his mistake. And hope for good return business. We paid the $20 each and we would have happily paid the full amount when we were there. We weren't trying to escape paying but we definitely didn't like the shady way of going about getting money from us.

Came here to rent a bike with zero advanced notice, and it was such an easy experience…read more We came in at about 6 PM on a Sunday evening and we're lucky enough to have caught them before they closed at 6:30. Luckily they have a policy that allows you to bring back the bike as late as 9 PM and chain it to the gate outside even when the business has closed for a small fee ($15) The bikes were $20 each, we chose the upgraded model with gearshifting, there was also an option for $15 that had only one speed. Everything was great. The bike was perfect and did exactly what we wanted, we rode around until about 8:30 and had no issues bringing it back. The next morning we received an email confirming everything was received and closing out our transaction. Definitely would use this place again

Had a blast. And the prices were great ! On a whim decided i wanted to ride a bike down by the…read morebeach and came down without a reservation. From selecting the bike, paying, and signing our waivers it took literally no more than 5 minutes tops. They brought the bikes down stairs for us. 10/10 would do again