Renting here was simple and clear. The bikes were great as well…read more Its cool that it's also surrounded by some good restaurants, so after or before your ride, you can grab some grub. I planned this ride around catching the sunset on the peir, right after turning the bike in. This location is perfect for that. Its literally a 1 minute walk from the peir.

Happened to be passing by Hermosa Cyclery one day when I noticed I needed a derailleur adjustment,…read moreand so I pulled up and was kindly greeted by a gentleman whom asked what was going on with my bike. He saw to my issue immediately, and after the adjustments were made, I fully expected to at least pay for his time and labor, but to my surprise, they did not charge me a Dime for their service and I was on my way in less than 5 minutes. I left feeling very impressed with the immediate attention to my bike needs as well as for their complimentary service. On today, it was my intention to stop by, but this time for a brake inspection and/or possible service, and again, no disappointments whatsoever. They took my ebike in and diagnosed the issue, and within 30 minutes I was back on the road. These guys are very friendly, honest, knowledgeable, with fast convenient service, and reasonable prices. Popular for rentals too. Thank you Hermosa Cyclery!

The service is great! Mohammed and Manny are fantastic. Always helping me with my new bike and I am…read morepretty bad at the maintenance, I didn't realize I had specialty tires! They've inflated the tires 2x no issues with proper attentiveness to the other customers. I hope this shop stays around forever! I have about two more bikes to bring to them. Next up: New seat!

Mohammed has been my lifesaver for all things bike related for my kids. Service, quality, and value…read morefor your money is unmatched. Every time my son wants a modification on his bike. I go straight to the The Bike shop in Hermosa Beach and Mohammed is on top of it. He's always super friendly and patient with me and has the job done quickly and typically before the promised time. He's very honest with the repairs and I feel very comfortable taking his advice on what is truly needed and what can be delayed to save some money. He's fixed brakes, replaced brakes, changed out Tires, changed out the suspension fork, changed out pedals just to name a few of the services. We've had done. Convenient location in downtown HB there's a parking lot in the back so no need to fight with downtown traffic and parking. Thanks to The Bike shop. My kids can be a little terrors on their e-bikes...just kidding, kinda ;)

Support locally owned "Trick e-bikes" rental & sales on Hermosa Ave. Owner Clint was very helpful…read moreon the phone and offered a very fair repair estimate. Keith, the tech was very helpful even though he had a full schedule. He did a great repair at a very fair price. Please give them a shot if shopping for an e-bike or need service.

Great service and good people. Brought my old e-bike and everything got fixed with very reasonable…read moreprice

Ordered a bike rack for 2 ebikes Geoff ordered it. Came a little later than expected but that is…read morenot a Geoff problem it was a shipper issue. Totally understandable. People leaving bad reviews is understandable but some of these are ridiculous... relax people... it will all be fine.

This review is ONLY for the customer service we received when we came in to look for an e-bike for…read moremy son. We did not purchase or rent any. I had been doing my research for e-bikes for a couple of weeks now and came across this place. The owner was there working on a bike, he's the one that helped us. He was nice and really trying to help us but I got my first red flag when he didn't speak to us about mileage or asked the distance my son was going to ride the bike. When I asked him what class was this bike he wasn't able to give me a direct answer. But he showed me how fast it could go and it was 30 mph. Again, me needing him to clarify because my son can only get a class 2 but he wouldn't clarify what the bike really was. And I can see why, he just builds them. Also, the bike only had one motor. In a prior e-bike store (with more professional salesmen) we were told only one kid could ride on a one motor e-bike. So I asked him since it only had one motor if only one kid max. This man said yes two kids can ride on a one motor e-bike. I did my research and no, only one kid can ride on a one motor e-bike. False information. Now I can see how if I would have purchased this bike it would have messed up quite fast. I am glad I decided to take a look at other reviews. I kept getting red flags and I'm glad I listened to my gut. Saved myself from a bad experience.

closed ?!I had the best experience with staff and bike fit many thanks! Robert you will be missed.read more

I went into the Triathlon Lab to get my first bike for my first triathlon in a few months…read more I didn't know much about bikes but the owner Robert helped me out a bunch. I explained to him what my skill level was, the course of the tri, and what my budget was and he help pick out a few bikes within my budget and had me try them out. He explained a lot of things I was unaware of going into purchasing a bike for the Tri Robert made the entire process very easy and was extremely helpful, I am excited to come back and check out the store more.

Service was great and the mechanic was very helpful and transparent about what my bike needed.read more

We bought our e-bike for our daughter here a year ago. That was a nice experience. Everyone is…read morehelpful and kind. This time, our e-bike stopped working so we took it in. A part that was hard to get was needed so they ordered and fixed it for us in a timely manner. It wasn't cheap but it was necessary... we trust our bike with these guys!

I brought my son's bike in to have the brakes bled. Before going in, I called and was told the cost…read morewould be $120 because they needed to order specific oil. After waiting two weeks, I received a text saying the bike was ready and that the total would be $89.99, including parts and labor. When I arrived to pick up the bike, I was told the price would actually remain $120 because they had to order "special oil." I was confused since their text clearly stated $89.99 including parts and labor. I also mentioned that I appeared to have been double-charged and tried to show the owner the charge on his phone. He refused to look, checked his computer, and said it showed only one charge and told me to contact my credit card company. Later that day, my son rode his bike and came home after about an hour saying his rear brake wasn't working. He had to slam on his front brake to stop and ended up crashing. He came home with a bruised and scraped knee and a sprained wrist that now requires him to wear a brace for a month. I immediately called the shop and was told to bring the bike back in. The owner said the issue was a "glazed rotor" and that we needed a new rotor. I declined the additional service. What's concerning is that the bike was returned to us with a rear brake that did not function properly. Instead of taking responsibility, the owner accused my son of doing wheelies, which is simply not the case. Overall, this was a very disappointing experience. The pricing was inconsistent, concerns about billing were dismissed, and most importantly, the bike was returned in an unsafe condition. I would strongly recommend others double-check their work before riding

Jay was knowledgeable, patient and helpful. We will very likely be doing business here!read more

If you're looking to purchase a new bike or be fitted by someone who truly understands their craft,…read morego see Paul. I have low back and hip issues, and was looking for a more comfortable road bike. Paul patiently went above and beyond...he educated me on different brand/model road bikes. He never pressured me to purchase anything. It was evident that it was more important to him that I make an educated decision. I reached out to him a second time, about 1 to 2 months after our initial conversation. He was gracious enough to re-fit me on my current road bike (I had previously been fitted by a different bike shop) and the adjustments he made toallowed me to ride in a more comfortable position. I felt like I was on a completely different bike. The refitting coupled with our initial conversation was all I needed to know I'd definitely purchase my new bike from him. He made the process so painless and made sure all my questions and concerns were answered. Paul, you are incredible at what you do. Your customer service...impeccable! You always greeted me with a smile, never rushed me, and made sure I was comfortable with my choice. I'm so grateful...thank you so, so much!

Very good service along with very helpful employees and advice. Great, well stocked bike shop. I…read morenever hesitate to refer my friends to Sprockets ... A+++. Thank you, Sprocket!

The crew here is super helpful and very friendly. Doesn't feel like a pushy sales man.read more

I had never stepped foot into South Bay Cycle, but as of this week, I would not purchase a bike…read moreanywhere else. As our holiday celebration this year, my team built bicycles for children in an underserved community. My team is a team of financial advisors, so of course we could not just hand over the bikes THEY built! Brandon, of South Bay Cycles, came to our location, inspected and tuned the bicycles so that they were in tip top shape for the kids. There was some confusion with the time the families would arrive, but Brandon went the extra mile, bringing in another mechanic, to ensure the bikes were ready for them. All went well, the kids were thrilled and so grateful. Isn't this the kind of business you would want to support? It is for me. Thank you South Bay Cycle for your kindness and support of this event!

Absolutely amazing experience!!! I needed a repair to my…read morehydraulic brakes on my E bike and they got me right in for the repair because I needed the bike that day. Super friendly and I was able to wait for the repair while waiting I did some shopping for a e-bike for my wife excellent selection and very knowledgeable on the bikes found the perfect fit for her can't wait for her to test ride it. I work in the Aerospace field and Redondo eBikes checked every box for me super friendly very very knowledgeable on E-bikes awesome selection and amazing value thanks guys for getting me right in and write out. I really appreciate it thank you again!!!

They really took their time to get me onto the right bike. Professional, friendly, knowledgeabl.read more