I genuinely love this store and find myself coming back to it over and over again, both for my dental practice and for my personal space. It has become a go to whenever I feel like something needs to be more efficient, more streamlined, or just better thought out. What makes it stand out is the experience of actually being in the store. Walking through the aisles sparks ideas in a way that online shopping never does. You start seeing possibilities you didn't even know you needed. A drawer divider becomes a system, a storage bin becomes a workflow solution. It's not just shopping, it's problem solving in real time. I use a lot of what I find here to improve organization at my office, and it has had a real impact on how smoothly things run day to day. There's something very satisfying about creating systems that reduce friction, and this place is full of tools that help you do exactly that. They consistently carry unique, well designed solutions that you won't easily find elsewhere. It feels curated for people who actually care about organization, not just basic storage. If you're someone who enjoys optimizing your space, whether at home or in a business, this store is incredibly inspiring. I would honestly describe myself as an organization enthusiast, and this is one of the few places that truly delivers on that level. read more

It's a reliable store. It has nice hangers & organizational products. Go early in the morning.

Purchase two tall, wide Elfa six-drawer storage units for my son's room. I am totally pleased with the quality of the product and the ease with which I had to assemble them. The pricing was great as well. read more

this place is awesome. They have tons of stuff extremely reasonable prices and if you need to drop donations off, it's very easy to do. You should go check them out you won't be disappointed. read more

I like their products but their customer service is horrible (repeatedly), for example: I called today with a question (free shipping at $99, my items are on sale, ending in couple days): "I have a question, my order is $200 but due to your availability it is forcing me to pick up the $165 item and now I have to pay for shipping for my $35 item, is there a way I can get free shipping on my smaller item since my order total is $200?" Rep (sounds like she hates her job): Uhhh I don't know. I have to get my supervisor...long hold Rep: No we can't do that "Do you know when the $165 will be in stock online so I can do shipping all together" Rep: I don't know that Overall very poor customer service, no info and not helpful, this happens every time I call them read more

The perfect place to organized your junk if you have limited space in your apt, home,office , etc, and plenty of useful space saving items available at reasonable prices . Made a quick stop to pick up a few rolling carts to fit under my wall unit to store a bunch of nik naks and a few others that fit under the bed and couch..everything thing you need for each room or space in your home that is still useful is available here in bins, containers , cubes , drawers , etc, and they don't take up much space .spent about 60 bucks and the mess is gone and now I have access to my stuff when needed and void of slobness or Oscar Madison vibe. read more

I visit this store several times per month, or at least I did. Every time I go there, no matter what time of the day or week, despite having 9 cashier locations, they never have more than two registers open! Tonight there were 15 customers on line and there were two registers open! To compound the waiting it seems like everyone working a register has a need to chat with each customer. The photo shows some of the line. When I asked, the cashier had no answer. It boggles my mind that a store that specializes in wrapping and shipping supplies has no extra help at Christmas time. Well another holiday season and more horrible customer service by these knuckle heads! I went here to purchase a gift card box, yes A (as in one!) gift card box and was greeted by a line of 8 customers standing in front of me waiting. Despite having 9 cashier stations, there were only 2 open. When we asked if they could get some help, we were told "we asked 20 minutes ago", to no avail. I can't figure out how this disaster of a store stays open with such clueless manage Another trip to this nut house and another level of stupidity! There are at least 65 customers on line and and only 3 cashiers at the 9 possible cash registers! I asked if they realized there were 65 people waiting and was told "We are trying to get some help"! In addition, the cashiers that are working find it necessary to chat with each customer, further slowing the process. How this place stays open is a true mystery. read more

The Container Store - The lines waiting to pay are stupid!!! - Home Organization Near Me - White Plains, New York

There are a few reasons why I'm so excited with The Container Store... They have plastic bins. And more plastic bins for my platform heels, boots, etcera. Ladies, I honestly don't know where else to buy these handy plastic bins, but here. Could I buy them at my local hardware store? Nope. Because you'll only get the 'One Size Fits All' bin and the heel part is lopsided. Tons of multifunctional and funky products for my home. On a smaller scale, a few kitchen, office and pantry items, including a straw bin to keep some chachkies- caught my attention. Barbara that day was helpful and mentioned The Container Store's Perks. With these perks, you either receive a discount or a free gift. Truth be told, I've become a devoted Container Store-plastic-bin-addict. After all, Container Store keeps my shoes well organized. By the way, Customer service is tiptop every time. read more

The Container Store - Secret Spot - Home Organization Near Me - White Plains, New York

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The staff was do helpful and the merchandise, well lers just say top tier! I found everything I needed and more!

Love this store. If you want to keep your home storage neat and tidy you have to shop at the Container Store. I shop here regularly and have made some amazing purchases here. Keep coming back so they must be good. read more

Overall, the shopping experience is what can be expected from The Container Store. Bathroom urinal was moldy and disgusting; left much to be desired. However, Denise at front counter was beyond kind, enthusiastic, helpful and professional-- completely nullified the bathroom experience- making this a true 5 star shopping experience. Would come back again, but try to avoid bathroom read more

The Container Store - Home Organization Near Me - White Plains, New York

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I love organizing things; bins, drawers, labels, color-coding - I love it all. If I ever pursued a second career I would seriously consider becoming a professional organizer (yes, they actually exist). Needless to say, I love The Container Store. This CS in White Plains was the first taste that I got of the chain. Back in the day they had this special event night for kids going off to college and I took part in it, grabbing all the goods to make it in that dorm life. I didn't really think much of TCS until years later when a newer one opened in Yonkers. While both CSs get my organization senses tingling and have large selections, I prefer the one in Yonkers simply because I feel the layout is better. However, you need to pay for parking in Yonkers since it's in Ridge Hill, so I guess it's 6 of one, half-dozen of the other. I may have hot mess moments in my life, but at least I can look on point all the time thanks to The Container Store (wanna hire me as a spokesman? ;-). I'm definitely grateful for TCS - I can always find at least one thing to pick up while I'm there. read more

Great store! Staff goes above and beyond! Would definitely recommend this store. They have a wide range CB of quality products. A-good place to go for gift wrap, closet organizers etc read more

Store is perpetually understaffed relative to sales volume (was an issue pre COVID and still a problem). Average wait to checkout is over 15 minutes even on a weekday afternoon. Their online operations are even worse, expect to wait 2+ weeks for your order. National chains have had months to adapt staffing and planning to restore service levels. When I've contacted customer care they don't seem to understand why a 2 week delay isn't ok. For the prices they charge, customers deserve CS a better experience. read more

I love this store. I want to BE in love with this store. They have GREAT stuff to buy here. The prices are a tad on the high side but that is not a grip so much as an observation. Many of the items they sell are fairly unique and while you might be able to get some of them from Amazon, you can see and feel them here and people have good jobs and brick and mortar stores are important to support. But, and here's the but, most of the time there is a long line to check out and it never seems like there are enough cashiers. When 12 people are waiting on line, do you really need four or five people who work there, marching around the store? The irony is that they have enough cash registers, just not enough cashiers to staff them! Correct that and I'd give five stars! read more

So the original order shows up in 4 giant boxes over 8 days. No only will they not send me a shipping label, I have to drive these boxes out of state, 51 miles and place them back in their store for my refund. Next time i only buy assembled off the floor or go to Home Goods, or TJMaxx or Marshalls. IKEA has a service that'll assemble for a fee, but youll get none of those options at the Container Store. After the way the phone order went I'm glad I've decided against their product. Forty minutes after the order they refused to cancel the order but I can receive 4 boxes over 8 days?! It certainly seems like they could've cancelled the order. Not liking The Container Store. read more

Pros: - Friendly and helpful staff - Clearance section - Next to the mall Cons: - None My Advice: - Warning! Go there with a LIST! Do not go there without a plan or else you'll end up buying the entire store. ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ The staff here is extremely helpful. I went to The Container Store specifically for a storage solution for my refrigerator. I ended up using clear stackable shoe drawers for my fridge to store things like cheese and sandwich meats, snacks, fruits, etc. Here is the drawer that I bought: http://www.containerstore.com/shop/closet/shoeStorage/shelf?productId=10000103 They have tons of cool storage stuff that may be meant for one thing (my shoe drawers for example) that can be used for something else....so long as you're creative enough to think of a use for it. My only advice is to go to the store with a plan...a list! I can't stress this enough. Otherwise you'll get overwhelmed with all the cool stuff that they have that you end up buying more than you need or the entire store for that matter. But other than that...you'll love this store. read more

This store deserves a 5 Star rating because of the fantastic employee Ward. He was very friendly and helpful to my family when we shopped at The Container Store in White Plains. Great service. Great knowledge. Very friendly. read more

I pulled a rolling trunk off of a shelf and it was filthy and looked like it had been used and when I showed the person in that aisle how dirty it was and asked for a better one, he just shrugged a said, "whatever we have is out" and when I said "you sell merchandise in this condition?" He answered, "it has nothing to do with me." So I found another person who immediately helped me find another one. I guess it was re-stocking day because merchandise was everywhere and there were many disgruntled employees throwing things around. I used to really like this store, it's too bad. read more

As someone who loves to keep their space in order, The Container Store is a treasure trove. They have so many different types of storage containers, styles of hangers that I never knew existed but somehow feel that I need, and innovative products that I wish I had thought of first. I haven't been in a Container Store in years, so I walked around like a kid in a candy store for about an hour. It took all types of restraint to just purchase the single item that I came to the store for in the first place. read more

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Container Store needs to update. A chain business based on helping people get organized. Get yourself organized on your correct hours! read more

The Container Store - Home Organization Near Me - White Plains, New York

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Are they going out of business? I'm making an on-line order and have a question. Every time I call, I'm disconnected before being transferred to a person. So I tried the online chat - that's non-functional too. Since there's NO customer service, I guess I'll be looking elsewhere. Stuck at home during COVID is really getting me organized & my closets orderly. It's unfortunate that their communication options are unresponsive. read more

I love The Container Store. Do you need 100 hangers? They have 100 hangers, in any color you could possibly want. Do you want something to hold flour in your kitchen cupboard? They have 5 different kinds. I often feel like Ariel in the shipwreck when I'm in there: They've got gadgets and gizmos a-plenty They've got who's-its and what's-its galore You want thing-a-mabobs? They've got twenty But who cares? No big deal. They have more.... I was thrilled when I noticed there was one in White Plains while I was there on an errand. I spent a good amount of time in there, looking for some bits and bobs to help organize my stuff. It was a little difficult to find help, but once I did they were really useful in helping me figure out which big container would be best to hold a 15 pound bag of rice. Overall a good store, and I'll definitely be back. read more

After striking out at our local Container Store, we decided to make the trek to Westchester to take advantage of this 30% off closet design sale. (This location isn't as crowded as the Paramus store, but it's also open on Sundays, so I guess the crowd can spread out a bit lol.) There was a decent wait for a design consultation with Elfa, but we put our names in & went across the street to the mall to eat while we waited for our text. And after the hour or so? It was definitely worth the wait! We came prepared with a very detailed and accurate measurement of our closet, and our design consultant Ellen was able to mock it up in the design software to help us visualize what would be the best use of our space. Ellen helped us maximize the use of our oddly-shaped walk-in master closet. She patiently guided us through the process of customizing our shelves & hanging storage until we were happy with the result. And considering the 45-minute drive up to Westchester, I'd do it again for the great service! Thanks Ellen. I can't wait to start using my brand new closet. read more

You should update the opening hours on Yelp. You've changed to 10am and here it shoes opened since 9am. I drove for a long tine to get here. Very frustrating. read more

This place is my crack. I spend what little money I have there to help organize my life. I used to buy boxes from home depot to put stuffed animals in and such but they frequently cracked so I got some more expensive ones from here that have lasted me ages. The first time I ever went here was to get a rolling cart for groceries and thats lasted my family over 7 years with only one fixable break when I loaded it with textbooks. They have things that will suit every decor and will look great in your home while keeping it organized. read more

I'm an OCO - Obsessive Compulsive Organizer. I need everything to be orderly in my life in the physical, mental and emotional sense. I've always heard about Container Stores but there are none close to where I live. However, one day Yelper Ben Y. and I were putzing around New York and stumbled across this store. He immediately made a sharp right turn into the parking lot and we pranced inside. It's an OCO's heaven in there! The store itself is organized to a T. If someone wrote me a check for a grand, I'd spend a lot of it at the Container Store, I can tell you that much. From packing boxes to stationary organizers and kitchen organizers to toy boxes, you can find every type of organizer here! There are also small "gifty" type of items, too, that aren't related to containing. I LOVE THIS PLACE! I can hardly "CONTAIN" my excitement! read more

Extremely rude and unprofessional staff. I called the store to ask about a product. I spoke with manager Rudy who not only barely answered my questions but was very disrespectful. As a manager he should serve as an example for his employees. Very disappointed and will no longer be shopping from there. read more

Please fix your hours. Yelp currently says your open at 930 and arrive at store and informed not open until 10. I'm rating 3 stars cuz I love this store, but this is basic retail 101 for your customers. read more

I've gotten two elfa closet systems installed here, both designed by Joe. This guy is amazing and really knows how to design a closet system that works. I came in with a few ideas and wanted to put the shoes on the ground, Joe mentioned that it would be pretty inconvenient especially while holding our child, suggested we put it on top; this makes all the difference in our day to day lives. Joe even called and followed up to make sure the install went okay the following day, great customer service, and all around genuine person. For our other ones, we'll only ask for Joe to design it Thanks man! read more

These people are clueless and rude, whoever runs it has to be inept. No one cares, no one is trained. I'm sure people that there are qualified people who applied to work there, who are knowledgeable but were probably threatening to the manager & didn't get hired----so you are left with the ... go elsewhere and look for sales. Closet elfa people here have made so many mistakes with my friends who used their service-they are not trained in this store. I hate the fake smiles they give you when you go there. read more

Helps when you have POP! Sales are best time to come, great service, very large store

I'm usually not one to write reviews on non-food related locations but this is like my me & my beau's favorite store (both westchester locations) I get lost in this store for hours easily. I'm a complete neat freak obsessed with the look and layout of all things. The Container store has the coolest fixtures, storage units, nicks and nacks ever! If you haven't found that it thing that can help you organize.. I'd recommend this place. It's a little pricey but good quality and unique, plus they stand by there products. Try it.. It's life changing! read more

The Container Store - How cute and catchy.. Get your life together sale - Home Organization Near Me - White Plains, New York

When you move a lot (so far 8 times in 17 years) you need to be organized. I love the container store because it allows me to just pick up and go and never worry that my pictures, paperwork, delicate items will be lost or damaged. A place for everything. When i walk in there I swear i feel calming. I alwaysserm to catch items on sale and I love that. read more

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Ordered 6 elfa closets for over $6000 total. Horrible home delivery services. The delivery person was 3 hours late outside if the delivery window. The delivery person dropped over a hundred items i ordered next to my house and refused to bring anything inside the house. Mumbled something about snow and being late to other deliveries. I don't know why i still order stuff from them. I have another 5 closets i need to do in the basement. Will probably go elsewhere. Go to hell, container store! read more

Heaven for OCD organizers. Seriously. My brain was exploding the whole time I was in there. We did actually come here for a reason, and were able to find what we were looking for: three lovely gray stacking recycling bins to replace the college-esque milk cartons we'd been using for years. I also found mini-funnels that I had been looking for forever, and an over the door shoe organizer (selected one from among at least 3 or 4 choices). Generally their stuff moderately priced, furniture and some other items a bit more high end. There was a bit of a line upon checkout, but it moved quickly. read more

The design service was absolutely perfect for in my office in our old home. We had it completely redone and have in our new home also. And I just wish I knew about it sooner. Now everything is labeled, on its shelf or in its draw/cabinet box or container. I also bought the most convenient hangers to store things and because it's hanging I have a lot more floor space. Any home office, baby room, sewing or craft room this would be a godsend. read more

I love the container store. Who'd a thunk that you could make a store that essentially sells boxes. Well containers to be exact. It's great for home owners, for college students for just about anyone. My last visit here was to purchase little boxes for home made gifts for work. There's a parking lot, so parking is never an issue, It's right off the highway, near 287 and practically across the street from the Westchester Mall. Because it's not in the Mall, it's probably often overlooked, but stop by if you need some containers or some inspiration for a good gift (home made cookies in a nice box?) read more

We've been going to Container Store a lot the last few weeks due to a household reorganization project. Great store. Well laid out. Great customer service. Nice assortment of things, in a range of prices (tho to be honest, it is pricier than going to other Big Box type stores for similar items). One super great option they have is you can place your order online, and pick it up. You just call ahead a few minutes, and they get your order staged, and you call once you arrive, and they bring your order out to your vehicle and pack it into your vehicle. Everyone we've dealt with at the White Plains store has been professional and helpful. Would recommend this store to anyone interested in organizing their home, closets, workplace, etc. They also have some innovative items to help pack for travel, as well as containers for packing lunch bags. read more

I really like the White Plains location of the container store. The layout just seems larger and simpler to find items than other container stores I've been to. The parking is also very convenient. It's a spacious lot with free parking. The container store is one of those stores that I always go into and leave with more items than I originally expected to buy. They literally have every organizational item you could ever need for your home! I've bought plastic boot storage boxes that stack easily in my closet and are clear so I can see what I have without having to open every box. I've also gotten storage organization for my dresser drawers and for my kitchen. I especially love buying glass storage containers for food items since I avoid food storage in plastic. Whatever your organizational need, you're bound to find it here! read more

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