This place should be shut down for their poss poor customer service. Why does junkluggers…read more employees tell customers they forgot about your delivery, why? The so-called employee Lon wants to apologize. Why don't you close up shop and move to another location such as Bridgeport or a different state.

Wide selection of pieces, very reasonable prices and delivery available. Bought a couch there and…read morewill be returning for their vintage furniture. Great customer service as well.

Amazing place! Mother Nature's bounty turned into works of art! If you seek uniqueness and…read morecreativity in your living environment... don't waste a minute...stop here! We are so happy we did. The work is beautiful and possibilities are endless !

We were in search for a bold, modern wood dining table to get rid of our countryish one and found…read moreNew England Lumber in Mount Kisco back in July '21 to revamp our set with something more exclusive. The huge wooden table outside is a giveaway for what's to come and you'll notice exceptional designs that come at a price. These folks use real wood and no MDF or Particle Board crap. This is absolutely a premier treasure trove with humongous wood slab samples the same way there are smaller furniture pieces you can grab from the floor. We took a look at the intricate wood detailing and knew we were in the right place. Tried to speak to a floor person but the owner's wife suggested we speak to him directly as he has a better handle on design. He was busy so we scheduled an early Saturday afternoon appt to talk to him about style and price. Mauricio was welcoming, knows his stuff and answered all our questions. But between an extremely hefty kitchen gut job+repair+cabinets+labor, we didn't want to break the bank for a small dining table. So when we gave him measurements for a 5' wood table with black metal legs, we were looking at $3,150. I get it...it's custom made. Eyes wide open. Not ruling these folks out yet. Even if you don't buy anything, it's a great place to get lost for a couple of hours.

I've been working with Tai Quan at Ethan Allen and can't recommend him enough! I've never worked…read morewith a designer before, so I wasn't sure what to expect. Tai has gone above and beyond to educate me and help me choose what's right for me and my family's needs. He is realistic and practical and I've loved what's he's helped me choose so far!

Bought a $700 coffee table with a glass top. Of course glass needs to be cleaned. The finish of the…read moretable is peeling next to the glass. We avoid having the glass cleaner touch the (plastic) part of the table top of the table. Over priced and not worth what the charge

Helpful, honest, professional! I called seeking advice on how to dispose of furniture. Eric spoke…read moreto me for 20 minutes, generously giving me suggestions, even though he was not going to restore any of the pieces for me right now! Will definitely use when I need to restore something.!

I would highly recommend coming here to visit Eric if you have some old antique furniture or wooden…read moreitem which needs to be restored, repaired, and brought back to life. He is a master of his craft, and this is an art form that is all but disappearing since everything is being made by machines nowadays. He does it all by hand with a keen eye and experience. He's a very friendly guy who welcomed us and was easy to talk with. He gave us a history of his business, how he came about to doing this, and showed us some the items he was restoring. He does a wonderful job, and his work speaks for itself. It's such an old school type of shop and we loved his stories, along with chatting about business in general.

Recently relocated and found myself at housewarming's. I could not believe the superb experience…read more The sales people had great attitudes and expertise, and really listened to me. Their skill was really helpful in helping me determine room size and articles. I essentially furnished a one bedroom apartment and one or two trips. Their delivery is outstanding and prompt. The products there are worth every penny. I don't wanna shop anywhere else. Thank you to all. . Anne B

Wow. Really terrible service here. This is a basic store with 5 overpriced versions of the same…read morecouch that are made in china. The salespeople will judge you, speak nothing of the actual features of the couch, but more about how much you are willing to spend. It's pathetic old school nonsense. My wife was so put off by the salespeople, we drove to the next town and got a full couch set from macy's - and for a fraction of the price, american made. Sooooo glad they salespeople weren't good - we would have gotten ripped off! I guess departments stores are good for some things.

I'm back again. I love doing business with Marie and family. The quality and care that they take…read morepride in their workmanship and the genuine positive energy of the smiles. This time around I had new stools reupholstered with new fabric and studs to match my club chairs and took two old barstools and gave them a black leather facelift. Highly recommend this family business!!!!

I love my reupholstered sofa, chair and chaise lounge. They look better than ever. Marie is great…read moreto work with and her and her team did beautiful reupholstering. I even got some arm covers so my cats will not ruin the couch. Thank you.

Pretty good selection of items. They had so many different types of plants. Had some duck stuff…read morethat I liked. Got a cute rug for cheap, around $60 because they had a sale. Speaking of sales, they have a ton of sales on items you couldn't imagine. Service was good. They were nice and happy.

Terrible customer service. They sell defective cookware and refuse to accept returns with the…read moreoriginal receipt. Never shopping here again!

Horrible experience here. Way too aggressive and very rude saleswoman. I can see from other…read morereviewers on here that it wasn't just me that had this problem. Been to the other stores this company has and everyone was just fine. So, any of there other stores, but Inwould avoid this one.

We ordered a dining table on Feb. 8 from the showroom store. We were told it would arrive in…read moremid-April. As that date approached, we stopped by the store to check on the order, as we got no information from the store. We were treated quite rudely by the saleswoman who sold us the table, saying after giving us a scornful look, "Have you not been aware of all the delays everywhere because of supply chain issues?". Then, being overtly annoyed by our inquiry, she tracked the order on her computer and informed us the table would arrive on May 3. Again as the date approached, and we heard absolutely nothing from the store, we went back to the store, and the saleswoman informed us that the order couldn't be filled, and was very evasive as to why. After waiting 3 months for the table, she then said condescendingly, "Yes, it does people time to get over their disappointment. You'll be back to place another order." Well, you can bet we will never return to that overpriced store with horrendous customer service! We have since purchased a table online from a West Coast store with much better prices and excellent customer service. Bill and Maura

Nice inventory. But …read more.. ... Beware of the misleading advertising "40% off storewide, April 20 - May 5". The retail price posted on each item is already (supposedly) 40% the original price that is also posted on each item. Note - this is prior to the "sale". Then, when the sale begins, the "sale" price is NOT 40% off regularly posted price. Rather it is 43% off the supposed original price. This equates to the truth being the sale is a 3% discount; NOT a 40% discount. Just something to keep in mind so you aren't tricked into thinking you are getting a 40% discount. You are not. You are getting a 3% discount.

Had a horrible experience with delivery. Apparently they only offer curbside delivery.....for tile?…read moreI had to carry in over 300 pounds of tile myself. I called corporate in an attempt to get a refund for the $115 I paid in delivery fees only to have to carry in the tile myself. Would never purchase from here again.