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Old Greenwich, CT

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Housewarmings

3.7 (3 reviews)
Closed • 10:00 am - 5:30 pm

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Design Within Reach - Stop by whenever you like, or make a personal shopping appointment at this location.

Design Within Reach

3.6(14 reviews)
2.0 mi
•$$$

Horrible experience here. Way too aggressive and very rude saleswoman. I can see from other…read morereviewers on here that it wasn't just me that had this problem. Been to the other stores this company has and everyone was just fine. So, any of there other stores, but Inwould avoid this one.

We ordered a dining table on Feb. 8 from the showroom store. We were told it would arrive in…read moremid-April. As that date approached, we stopped by the store to check on the order, as we got no information from the store. We were treated quite rudely by the saleswoman who sold us the table, saying after giving us a scornful look, "Have you not been aware of all the delays everywhere because of supply chain issues?". Then, being overtly annoyed by our inquiry, she tracked the order on her computer and informed us the table would arrive on May 3. Again as the date approached, and we heard absolutely nothing from the store, we went back to the store, and the saleswoman informed us that the order couldn't be filled, and was very evasive as to why. After waiting 3 months for the table, she then said condescendingly, "Yes, it does people time to get over their disappointment. You'll be back to place another order." Well, you can bet we will never return to that overpriced store with horrendous customer service! We have since purchased a table online from a West Coast store with much better prices and excellent customer service. Bill and Maura

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Design Within Reach - Stop by whenever you like, or make a personal shopping appointment at this location.

Stop by whenever you like, or make a personal shopping appointment at this location.

Design Within Reach - Stop by whenever you like, or make a personal shopping appointment at this location.

Stop by whenever you like, or make a personal shopping appointment at this location.

Design Within Reach

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RH Greenwich, The Gallery at the Historic Post Office

RH Greenwich, The Gallery at the Historic Post Office

3.1(7 reviews)
3.1 mi

Please note - there are two Restoration Hardware stores in Greenwich. The smaller one is called…read more"Baby and Child" and as its name might indicate, sells items geared towards that market. "Baby and Child" is located on Greenwich Ave but completely separate from the Post Office store.The larger store is the one occupying the former Post Office. It's a beautiful building. The furniture and accents are beautiful. The prices are high, but if you purchase a membership, you receive a substantial discount. They do a good job mixing and matching different pieces at this particular RH. I prefer it to the one in the Flatiron district. As for the staff, they tend not to approach customers. Seems to be intentional. Overall, it's a very relaxed atmosphere. I didn't feel pressured to buy anything. I suppose it would have been nice to be asked (instead of asking) if I needed assistance. But when I did ask, they were very helpful and friendly. The one thing I wasn't impressed with - the bathroom vanity they had on display. I'm a big fan of Waterworks. Wish RH was closer in style and quality to Waterworks. As for Restoration Hardware's lighting, love their selection and color options. The lighting fixtures are gorgeous. The styles range from antique/classic through current/modern. The chandeliers are instant classics. I'm not a big fan of some of the smaller lighting fixtures, but that's a matter of personal preference. Definitely worth checking out.

I love RH and this particular location is beautiful…read more HOWEVER! There is nothing more uncomfortable than walking into a place and feeling unwanted or unwelcome. Blonde lady in her 60's made it clear that I'm just a small fry and wasting her time. I came prepared and knew exactly what I wanted. I only needed help choosing between two wood tones and asked to see a table to help me with my decision. At one point she said look in this area as she sat busy on her laptop. Also what chairs would fit best?. I wanted to be able to have arm rests and still push the chair under the table. She told me to come back when I know what I want. I walked around read description of displayed pieces and left disappointed. My teen daughter also noticed how stuck up she was. I did ordered on line, and by leaving I had time to scroll on line and found chairs at 1/3 price (no armrest). Thanks for nothing you miserable old hag. Remember you don't own RH you just work there.

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RH Greenwich, The Gallery at the Historic Post Office
RH Greenwich, The Gallery at the Historic Post Office
RH Greenwich, The Gallery at the Historic Post Office

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Housewarmings - homedecor - Updated October 2026

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