Although my last encounter was less than stellar, this one more than made up for it. I got the…read morecorrect part very quickly. The person behind the desk was helpful and knowledgeable.

I recently needed a replacement valve stem. This was for plumbing from the 1920's…read more Faucet Works had 2 in stock and they fit perfectly. If you need help they are here for you.

These guys just installed a glass enclosure. There were tons of details that I worried about in…read moreadvance. Did the price have anything hidden. Would they remove the c. 1980s enclosure and cart it away. Would they door a good job on the install. Mr Shower Door was amazing. The all-in price was surprisingly low. The workman showed up on time. They were efficient, yet conscientious. Superior craftsmanship. I am very happy. Would definitely hire them again.

Just had a service call with Michael and Shane. They were professional, courteous, did a wonderful…read moreand thorough job! Love my glass enclosure and wish I had used them for my 1st renovation. The pricing is also fair for the excellent service and product they provide. Very pleased!

Came to Best Plumbing on a recommendation from a contractor. We're redoing our master bath--which…read moreis due for it--so needed some help navigating how to put everything together. Showroom is pretty as others have mentioned with lots of built out options. Making an appointment was easy too. Debbie was awesome to work with and helped walk us through how to choose the right fixtures. Some of the info we needed wasn't online, so she helped us navigate it all with a list of parts needed at the end. Unfortunately the manufacturer had the tub we wanted on backorder which led us to go elsewhere, however I wouldn't have known what to buy if not for these guys. Would come here again in a heartbeat.

That's ok I don't need help , not 1 of the many associates asked if I needed help or even said a…read moregreeting. It must be the sweatshirt I was wearing , they couldn't see my wallet as they sat there in a museum of a store , years ago I spent a lot of money with them at the other location , it's a pity their customer service is so poor and judgmental now , kohler is not exclusive here so I will go elsewhere and I have a suspicion if I went to Home Depot I would be treated better. Glad you don't need the sale , I was eyeing the $1500 faucet

Went recently to purchase backsplash and floor tile for a small kitchen remodel. Had been to…read moreseveral other places, but the staff was either condescending or unhelpful. Marisa was great, she listened to what I had in mind, understood what I liked, and was able to give recommendations. She did not care that it was for a very small kitchen and understood I had a budget. Their prices are actually competitive compared to other well known tile stores. I recommend them and Marisa highly.

Westchester Tile was recommended by my kitchen designer, along with two larger retailers in the…read morelower Westchester area. As I had worked with Westchester Tile years ago on a bathroom refresh, and had a very positive experience, I started there and never went anywhere else. Marisa was very helpful, answered all of my questions, followed up when promised, and was very honest in her opinions about my choices. I would not hesitate to recommend Marisa, and Westchester Tile, to anyone!

On the advice of our plumber, I called Fenimore Plumbing Supply since we needed a new toilet and…read moreJerry felt that we should buy a Toto toilet. I called on Monday since some showrooms are only opened by appointment but I was told that they were open but I should come in on Tuesday since their salesperson would be there. I asked if I could try out the Toto toilet I was interested in purchasing and his reaction was a stern no! I realized he thought I actually wanted to " use" it. I explained, I just wanted to sit on it! He laughed and assured me that would be fine. They happen to have a great selection of Toto toilets as well as beautiful tubs, jacuzzis as well as all types of faucets, vanities and other fixtures. I was also impressed with their competitive pricing! We purchased our toilet and I'm looking forward to years of actually using it!

Excellent bathroom plumbing store. Needed replacement…read morefittings for an old Kohler toilet that was leaking and would not flush properly. The parts department staff were extremely helpful; had the required fittings in stock; and explained how to instal same. All working perfectly now.

Gary runs a great company. He is honest, warm and does amazing work. He's transformed my house.read more

Our home is close to 100 years old and our front porch showed its ago. I showed Gary a photo of…read morethe porch we wanted. The result was PERFECT in every sense of the word. Gary and his crew were amazing and a pleasure. Our project was reasonable priced and completed in a timely fashion. Gary's advice and guidance on some of the decisions my wife and I were making was spot on thanks to his vast knowledge and experience. We are so happy we selected Bruzzese and highly recommend.

Sometimes you find a gem and this business is one of the gems. So easy to work with, good prices,…read moreand beautiful countertops. Honestly so helpful too! I was looking for undermount sinks for so long and they sent me one to suggest I buy and that was better than my hours of searching. They finished the job so quick and the countertops look amazing. I'm so happy I found Milestone while renovating my place. I really suggest you use Milestone! Really really really great!

Second install for a countertop by Milestone and they did not disappoint. Unbeatable prices, expert…read moreopinion, and seamless install. So glad to be able to have a go-to for this kind of thing. Totally recommend.

A knob on the sink wasn't working. Mark stopped by that day, found the problem and explained it,…read morewent to a lot of effort to find the right part, came back the next day and completed the repair, and didn't charge a ridiculous amount. Would definitely recommend and hire again.

Mark was supposed to fix a leaking tub. I paid him $1200. I'm not sure what he did, but the…read moretenants said he just caulked around the tub, and it is still leaking and causing damage to the ceiling downstairs. I called him to re-fix the leak, since I paid him $1200 to fix it. He said his truck was BROKEN. And on top of that mentioned he'll charge me extra to fix the leak he was originally supposed to have fixed. I went by the positive reviews, but I think most are fake. According to AI, fake positive reviews are rampant in the plumbing business. I also think he isn't licensed, or at least I couldn't find him in the database of NY state licensed plumbers. I'm kicking myself for being too trusting. I should've done more research. In any case, if you have to use this plumber, proceed with caution. May the force be with you!