These guys just installed a glass enclosure. There were tons of details that I worried about in…read moreadvance. Did the price have anything hidden. Would they remove the c. 1980s enclosure and cart it away. Would they door a good job on the install. Mr Shower Door was amazing. The all-in price was surprisingly low. The workman showed up on time. They were efficient, yet conscientious. Superior craftsmanship. I am very happy. Would definitely hire them again.

Just had a service call with Michael and Shane. They were professional, courteous, did a wonderful…read moreand thorough job! Love my glass enclosure and wish I had used them for my 1st renovation. The pricing is also fair for the excellent service and product they provide. Very pleased!

Pottery Barn is a good brand affiliated with William Sonoma…read more We've acquired a few pieces at different times that compliment the eclectic style of our home. - Pricing is fair. - Sales are good. - Delivery of furniture pieces always arrived before time. - Received excellent White Glove service. - Customer service is tops. * * * * * Easy peesey Five Stars * * * * * Thank you * * * * *

I am extremely disappointed with both the product and the customer service experience. After…read moreexhausting standard customer service and supervisor channels, I was repeatedly denied any meaningful review or escalation of my issue. I ordered a made-to-order Hyde upholstered swivel armchair set (two chairs) in Rustic Chenille Brown on September 16, 2025, specifically to ensure accurate color matching for a full home renovation. The chairs were delivered on December 12, 2025, and immediately upon delivery it was clear that the color did not match the agreed-upon specifications. The difference was obvious and substantial. I reported the issue right away and provided clear photographic evidence, including side-by-side comparisons with the original fabric swatch. Despite this, my request for a return and refund was denied without a substantive review. The "made-to-order" label was used as a blanket excuse rather than addressing the fact that the product did not match what was ordered. Being unable to reach anyone with decision-making authority left me with no reasonable path to resolution. Ordering made-to-order furniture should not mean forfeiting basic consumer rights--especially when the product delivered is materially different from what was promised. Overall, this experience reflects poor quality control and even worse customer service. I would strongly caution others considering made-to-order items from Pottery Barn

This location has been reliable for decades. I depend on them for custom paint, fabric dye,…read morecleaning products, gutter downspout extensions, hoses, Dremel parts, old stock hardware/fasteners, and other obscure items necessary for repairing older local homes. Front of store usually houses rotating seasonal items. They have a wide variety of kitchen/storage and other less hardware centric consumer items. Oscar and the painting section crew are great with custom colors and color matching. Being able to pick up a quart of a custom color has been very helpful for me over the years. Steve and the other hardware/store crew are always good at answering my random questions, leading me in the right direction. The checkout staff always changes, but employees are consistently nice.

Steve was great. He knows a lot and gave me a crash course on light bulbs. Everyone was friendly…read moreand helpful. Parking is limited but customers are in an out very quickly. Little store with great variety of inventory for all seasons.

If you are looking for home furnishings, I would strongly recommend meeting with Maria Ciringione…read moreat Bassett Furniture (Hartsdale, NY). At first, I was reluctant to go into the store because from the outside it just didn't look like the type of place that was going to have what I needed. I was wrong! Upon entering I met Maria. I cannot say enough good things about her. She is great - knowledgeable, personable and very helpful without hovering or using any hard sell tactics. She came to our home for a consultation (at no cost!) and helped me design a new living room layout. Her assistance did not end with the sale. She helped me choose new paint colors, gave me her opinions on decorative accents and even came to our home on the day of delivery to ensure everything went smoothly. It did!

Amazing quality, super customizable furniture that is affordable can only be topped by the talented…read moredesign team. Overall exceptional experience. Family friendly which is a huge plus! Amazing staff is super accommodating to families. Cannot recommend this location enough. If you are a family in Westchester looking for furniture this should be your first stop!

On the advice of our plumber, I called Fenimore Plumbing Supply since we needed a new toilet and…read moreJerry felt that we should buy a Toto toilet. I called on Monday since some showrooms are only opened by appointment but I was told that they were open but I should come in on Tuesday since their salesperson would be there. I asked if I could try out the Toto toilet I was interested in purchasing and his reaction was a stern no! I realized he thought I actually wanted to " use" it. I explained, I just wanted to sit on it! He laughed and assured me that would be fine. They happen to have a great selection of Toto toilets as well as beautiful tubs, jacuzzis as well as all types of faucets, vanities and other fixtures. I was also impressed with their competitive pricing! We purchased our toilet and I'm looking forward to years of actually using it!

Excellent bathroom plumbing store. Needed replacement…read morefittings for an old Kohler toilet that was leaking and would not flush properly. The parts department staff were extremely helpful; had the required fittings in stock; and explained how to instal same. All working perfectly now.

Terrible service and incredibly rude When called to follow…read moreup on an order for lighting supplies - that I was led to believe were orders 2-3 weeks prior - I was told that not ordered because repair person was sick. That's fair - I understand that - but when asked if we could get that going - they had no record of what item it was and they couldn't remember what we had chosen - then he said come and take my fixtures away - they would not do the work. DO NOT BUT ANYTHING FROM THIS STORE!

If you don't find it here you won't find it anywhere. This place is great to buy new, order from a…read morecatalog or have your lamp re-wired.

I stopped here to get some supplies for a project I was working on…read more When I went on their website, they said this location had what I needed. So I drove over there. They didn't have what I was looking for. An employee helped me and informed me of the materials they had in stock that I could use to finish up my project. I'm glad I stopped by and that the employees here are so knowledgeable and friendly.

For simple items that won't need service, e.g., disposables or basic hand tools, their prices are…read moretough to beat. For items that might need service, e.g., electrical or pneumatic tools, generally only a 30 or 90-day warranty is included. They offer paid extensions, but I prefer to stay with major brands, such as Milwaukee or Makita, which offer a full five-year warranty on most products and build quality tools that are unlikely to fail during the warranty period. Store personnel, in my experience, have been generally knowledgeable and accommodating, and will quickly get a manager to help if the issue is beyond their training or authority level.

Great store and helpful employees! Always find what I need there. This is what a hardware store…read moreshould be ...

Aside from slightly less a selection from Home Depot, this is the place I'd prefer to go with all…read moremy hardware needs. Like previously mentioned, obviously Home Depot with it's spaciousness, carries a lot more, but this place bests HD in just about every other category. I've never actually left here without finding what I was looking for. And unlike HD, the employees here are friendly and are knowledgeable. The staff has always been pleasant, from when I used to come here as a kid with my father, or now whenever I come in there 20+ years later. It's almost a throwback to the way things used to be (and should still be) about them being happy to have your business. The store renovated itself quite nicely during the last maybe 10 years. I'm just grateful this place remains standing when so many have faltered to the bigger chains. A true treasure to the area.