I come to the coffee being all the time. And I appreciate the staff that works here. They're always friendly and kind. I appreciate the one. Shout out to Dipa for killing today's order! read more

Weak coffee, uncomfortable environment. The last several times I've visited, the same woman was taking up half of the place with about five shopping bags on two tables and a cart with three more. She likes to talk loudly with her phone on speaker which I can hear through my earbuds and makes it nearly impossible to get any work done. The place feels extremely cramped and it's located in a strip mall that, for whatever reason, attracts a lot of riff-raff and loiterers. Believe it or not, I've seen two fist fights here. Today, the place smelled like a gigantic fart and they don't serve dark roast after 10am which sucks. I think today was my final visit. read more

My coffee was superrr sweet. I don't think I drank 1/3 of it before giving up because it never got better. I love a sweet coffee but there wasn't any coffee flavor. I also agree with what another commenter said, this particular location is not the cleanest. The outdoor table I was at looks like it hasn't been cleaned in at least a week. Maybe I'll give this chain one more try but it's never good when I go. read more

The Coffee Bean & Tea Leaf - Mocha latte with cold foam on top - Coffee & Tea Near Me - Glendale, California

What happened to customer service???? Staff not welcoming at all. You have new drinks but wouldn't know until you pickup your drink. I definitely do not recommend this location. read more

Located in the center of the mall. Convenient for a caffeine boost in between shopping. Line goes fast, customer service great. 8 out of 10 for me. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Glendale, California

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Another clean and relaxing CBTL location. Parking was easy. Indoor and outdoor seating. Got excellent service from supervisor Max. He was very friendly and welcoming. And my Americano was as good as always. 5 stars! read more

The Coffee Bean & Tea Leaf - Max preparing my Americano - Coffee & Tea Near Me - Glendale, California

I prefer coffee bean over starbucks any day. This location in particular has super fast service and are super accommodating. It's right in the middle of the mall so it's perfect to grab a coffee or refresher while shopping. Bring back the hibiscus tea! read more

The Coffee Bean & Tea Leaf - hibiscus berry sunrise - Coffee & Tea Near Me - Glendale, California

Two times here and those two times the peach jasmine tea I order it is just water with ice and color cause it does not taste like peach at all. Not really like it at all. Feel I waste my money for nothing read more

The Coffee Bean & Tea Leaf - Peach jasmine tea - Coffee & Tea Near Me - Glendale, California

I visited Coffee Bean & Tea Leaf for the first time in several years, and I was surprised to see that they offered boba... of course I had to try it (What was I thinking?) The staff were super friendly and even allowed me to try their Ceylon Tea. Their Ceylon unsweetened is amazing, but once it's sweetened, it's way too much. Additionally, their Ceylon Milk Tea is always priced with boba (?!) - the reason I tried their boba, reluctantly. The tea sample itself wasn't bearable, not too bad, though on the watery end. The boba, though, were as hard as rocks. Location wise, this Coffee Bean & Tea Leaf has ample parking despite being in a smaller plaza. However, the amount of space to work inside is fairly small, and it is not the most comfortable. It's cramped, and during busier times, doors will be opened an closed regularly. People may also smoke outside, but... the positive is that the staff are super friendly and welcoming! read more

The Coffee Bean & Tea Leaf - Ceylon Milk Tea with Boba - Coffee & Tea Near Me - Glendale, California

First time at The Coffee Bean & Tea Leaf Company shop inside Glendale Galleria. We decided to stop by and see if they have the Tokidoki tumbler and ornament pouch collaboration products. We visited 5 stores in CA and 2 stores in Las Vegas and these Tokidoki collaboration products were all sold out. We were so happy that they have both tumbler and ornament pouch. Per Lia they just received them first week of August. Lia was so nice. She was our cashier and barista. Lia provided excellent customer service as she not only made drink suggestions but she was the one that showed me all the Tokidoki collaboration products they have. Thank you Lia. I also ordered the White Chocolate Latte iced in large. It's so good. Perfect blend and balance. The drink is not too sweet and you can taste the coffee. It definitely has a different taste from the mocha but I like that the white chocolate latte iced seems stronger than the mocha. It has a little bit of a kick to it. I will order this drink again. read more

The Smitty children that are working behind the counter here has absolutely no respect for customers. Blasting ghetto music, leaning on the counters and coping an attitude while I'm placing an order for a simple iced Matcha with oat milk. Instead, they gave me some murky brown cup of oat milk, lightly tinted with Matcha powder. There was no Matcha in this drink. I took one sip and all it was all oat milk and ice. When I asked about the quantity of matcha in the mix the boy behind the counter said he used a 12 ounce scoop. The scoop was like a shot and it said 12 ounces but I'm sure that that scoop meant that it made a 12 ounce cup. So they are misinformed and they are misinforming me. I told them that this taste nothing like Matcha and they said well we can charge you more for more powder. $7.00 for this? I said no thank you I wanted my money back. The child argued with me and gave me an attitude and told me off at the front cashier. Then I said to just refund my card and she gave me only a portion in return when I saw the receipt. Then argued with me some more. Didn't even give me the correct money return so handed me a dollar back in change. What a disappointment. I know that this doesn't read as clearly, but I am so frustrated with this entitlement and poor quality that these prices are handing out. I went up the way to the bakery, and received an amazing Matcha tea that was green and lightly expressed with oat milk as requested. I almost wanted to walk it back in and show them, but it wasn't worth my time read more

I've been in this store multiple times and never any significant problems with the customer service. However, I would not advise ordering from them through Grubhub. It's no fault of Grubhub, but this location continually gets my order incorrect. I always order the same thing - a mocha ice blended with add caramel sauce, and add caramel drizzle on the whipped cream, and I always say yes to include straw. I just looked at my Grubhub history. Since March I've placed 11 orders. Out of that, 5 had to be refunded. And there were at least 2 times that the order was not correct but I didn't want to deal with requesting a refund. So 7 out 11 times my order was incorrect. Most of the errors involved the caramel add on. They either forgot the caramel sauce, or the caramel drizzle, or both. There were about 3 orders where they forgot the requested straw but I didn't complain. This last time was the final "straw" so-to-speak. Normally my drink arrives in a sealed bag, with a seal over the top opening of the drink. This time my drink was left on my porch - no bag, no seal, just the drink with the open top and a straw beside it. The grub hub driver could have dropped any kind of drug in my drink, or spit in it as it was not sealed. And oh yeah, my drink was incorrect again! Barely any caramel sauce, and no caramel drizzle. I'm done with Coffee Bean. The quality and accuracy of the order should be no different whether I order through Grubhub or walk in the store. I'm not paying these prices to continually not receive what I order. I don't necessarily even blame the employees. This reflects directly on management and their (lack of) supervision and training of employees. Imo the manager of this location should be fired. Goodbye Coffee Bean. I love the ice blended mocha but not worth it. read more

My biggest praise for this spot is that is a coffee bean that stays open late!!! On a Sunday they are open til 10 p and this has proven to be so clutch for me. They also have ample seating which is great for getting work done or if meeting up with someone. I also appreciate that this location tends to be well stocked when I come by. My one gripe is that I am told here that I can't get ice in the bigger cups whereas every other location supplies me with whatever size cup I request and charge me the .25 read more

The girls making the coffee's are very rude and scream at the people ordering their meal .

I just like to take a second to show my gratitude towards Karina she is so attentive and amazing at her job anything I asked for she's always on top of it and it really means a lot to somebody that comes there a lot hands down employee of the month read more

My go to coffee bean in the area. The staff is super friendly and helpful. There isn't a great deal of space inside but it's enough if it's just a few of you. It's definitely a go and pick up your order kinda spot. The parking is pretty big but I can see it easily filling up during its busy hours. Again, the service is excellent! I go almost every day and have had great experiences with everyone on staff. The drinks are great and what all coffee beans should strive for. Definitely recommend it! read more

I wish there were more Coffee Beans through Fresno. I love this place! The coffee is always consistent and the service is great. I love the app, as everything is easily customizable. They also always have different new drinks which are usually pretty good. read more

Probably the worst interaction I've ever had at a food establishment. Today, 11/20 at 2:10ish the young female was beyond rude and condescending when asked a simple question about the menu. When questioned why she was disrespectful, she said she was not. I explained we had just asked a question and what we got was an attitude and it was uncalled for. She said she didn't give an attitude, but said "I am now". She mumble under her breath some nonsense followed by "f-ck you". Which I so graciously returned back to her. This is the type of unattended child this business allows to represent their brand? Needless to say my money went elsewhere. read more

So I came to try the tiktok drink. Not knowing it was that viral, just seen a few times on my feed. The drink itself is pretty good. Too strong for my liking, but I'll probably ask for one less shot. The batista, I believe Dipa? Thats all i could read on her name tag, suggested the cream top and that really made the drink much better. They were busy and I commend the ladies working. They were patient and nice when they had to deal with older impatient men that don't realize they aren't the only ones ordering. I work in food service to so I understand. Good job ladies! read more

Stood in line with another customer without being acknowledged the 2 barrista just kept working and when it came time to take the customer's order she rushed the customer and the other barrista spilled something on the hot bar pulls out the trash pushed it down and kept working without washing her hands i left without ordering. read more

This place is usually a little dirty, especially the outside. Looks a little run down, and small. Especially compared to any other Coffee Bean I've been to. But I keep coming back because it's close to my house, and I like their food and drinks. I just wish it was sparkling clean and more inviting, like Starbucks and other Coffee Been and Tea Leafs. The staff is hit or miss. They usually do a great job at making my drinks or food, and are always accommodating. But honestly, they are usually not that friendly at all. Especially that Mexican looking dude that seems like some sort of manager or something. Just not friendly, and poor communication skills. A couple of the girls that work there are pretty nice. But most staff seem a little stressed out and not really friendly most of the time. read more

Stacey was an exceptional employee, she did all steps of customer service. I own a few of businesses of my own, and an employee like her deserves high recognition and deserves a promotion and raise. If yall don't give her a raise or promotion I gave her a business card and she'll work for my company :) thank yall for coffee stay blessed ! read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Glendale, California

Our service this morning was terrible. I stated I would like a cinnamon roll, room temperature, and a hot peppermint mocha. The cashier asked me to repeat myself so I stated everything over slowly. My cinnamon roll was warmed. When my girlfriend took it back to the counter to ask for one that was room temperature, the cashier argued and said that that's not what I said. When my girlfriend corrected her, she told the barista to be sure my coffee was room temperature. I won't be returning. I advise you to avoid this location. read more

If you enjoy 20 guys smoking while staring at you with intense eye contact then you found your spot, come here hah! I've decided to only come back here in men's clothing and a mask. Not to mention I wish there was some 20 ft away smoking law so you can't inhale all their smoke as you walk from your car to the door. With that being said the amount of times I've gotten good ice coffee from here has always been consistently good! Workers are so nice and helpful but I feel bad for them, the smokers make their store undesirable for most females. Ambiance kinda sucks. Parking is very convenient and usually available compared to other coffee beans in the area or at Americana. read more

I enjoy coming to this particular location. The employees are friendly & always gets my order right which is appreciated! Keep up the great work read more

The staff there have been nothing but nice to me. I go all the time and it's usually pretty fast too. It's nice I mean it's a coffee shop ‍. It is always clean. The drinks are always PERFECT at this location. If i'm not in the mood for a them to have to remake it, I always go here. read more

This is one great neighborhood cafe. It's not too crowded and very nice for afternoon coffee. The place is quite small inside but they offer outdoor seating as well. There's ample parking as well. The service is quick, all staff are very pleasant! read more

The Coffee Bean & Tea Leaf - Cold BrewVietnamese Cold Brew Coffee - Coffee & Tea Near Me - Glendale, California

Nice place to chill and had a pleasant experience. Indoor and outdoor seating but limited. Staff is friendly and very straight forward. Wait time to order or to pick up can take a while during peak hours. 1 cashier and 1 barista during the morning shift, so expect to be patient. Decent latte. Got the Caramel Ice Latte with almond milk. Drink was quite standard and nothing really stood out. Sweetness level is ridiculously high and taste like 3 pumps of syrup. Caramel flavor is strong. If you prefer light sweet, this is the wrong drink. Got the Egg White Bites & Veggies! Comes with 2 egg bites and side of chili sauce. Taste fine without the sauce, but it will be a bit bland. Great if you want something light on the go. read more

The Coffee Bean & Tea Leaf - Caramel Iced Latte & Egg White Bites and Veggies! - Coffee & Tea Near Me - Glendale, California

Coffee Bean never disappoints. I always go for the vanilla iced coffee, and it's spot-on every time--smooth, refreshing, and perfectly balanced. If you're looking for a reliable coffee fix, Coffee Bean is the way to go. read more

Im giving this Coffee Bean location a 1 specifically for the barista named Jackie. Not only is she rude but also disrespectful. It seemed like she didnt want to be working or trying to understand me. She disregarded me and my drink...my drink ended up being cold because she half way made it and walked away . This is my usual place I come to, so it saddens me to see this type of service coming from one person. read more

Friendly, helpful and attentive baristas accompanied with great vibes, so grateful for birthday complimentary drink, it was prepared promptly and the temperature and the taste was just perfect. Wishing happy holidays read more

The Coffee Bean & Tea Leaf - Great taste of music too which highlights the positive vibes of the ambiance and the baristas - Coffee & Tea Near Me - Glendale, California

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my husband ordered passion mango tea and asked for less ice, omg it tasted bad like unsweetened tea. I complained and asked them to put more syrup/sugar and they wanted me to pay extra for extra pump of mango syrup. They said they did not put the same amount of mango syrup since we asked for less ice! hello!!! we paid for the same amount how can they compromise the taste just because we asked for less ice... why not give us less amount of drink but the same quality than giving us a drink with no taste at all!!! read more

Our go-to Coffee Bean branch with friendly staff, a cozy interior, and delicious drinks, especially the white chocolate ice blended. The base of the drink has a rich, uniquely creamy flavor that especially pairs well with the chocolate syrup added to it. read more

Delicious. 1000x better than stabucks, which I find overroasted. The frozen mocha is delish read more

I stopped by Glendale Mall this afternoon and skipped Starbucks Store. I thought Coffee Bean might be better. But I was wrong, I ordered the latte with almond milk, i didn't taste the coffee, all I tasted was burned and water. Plus, the line is not long, but it takes people a while to get to the front order (only a few people). The barista mind is occupied somewhere. There is no greeting nor thanks to anyone to what so ever. read more

The Coffee Bean & Tea Leaf - The worst latte. - Coffee & Tea Near Me - Glendale, California

If I could I would walk here everyday but I would be broke lol and also a caffeine junkie. They have this amazing nee flavor I just tired which is the Cookie Butted latte! Yep I said it!! I already love cookie bottle o can eat this out of the container shhhhh don't tell anyone lol. Sooooo good snd perfect for the holiday and a quick pick me up!! read more

The Coffee Bean & Tea Leaf - a hand holding a coffee cup - Coffee & Tea Near Me - Glendale, California

Super quiet and there are tables to study or work! There are also outlets too. The drinks are delicious. Amazing coffee lattes yummy! Mostly all there baristas are amazing . I'll come here again. And Customer service super friendly! I love this Coffee bean ! Thank you barista that you're making my favorite coffee or Ice latte . You guys are the best ! They're hard workers as well too ! Recommend guys 100000% check it out ! read more

I waited 5 min while two females were laughing not getting my order. I wasn't even acknowledge. my coworker and I went to Starbucks instead. they need to turn down their music. read more

"Had an absolute blast at the photobooth! Nothing like capturing the fun moments with the best people. Can't wait to look back and relive these memories! #photoboothfun #memories" read more

I've been going to this Coffee Bean for the past four years and they have been good to me but lately this space is going downhill. They don't have enough workers and you have to wait for just regular coffee for 15 minutes today. I waited for coffee just regular black coffee for 1520 minutes and nobody says to me that it's gonna be a while. I just waited and waited and waited And then I finally asked him how long and how much longer is it gonna take to get coffee and the lady said it's gonna be a while longer so after 20 minutes it's gonna be a while longer for me to get just regular black coffee horrible service I can't believe I wasted 20 minutes for just black Coffee so disappointed. read more