Today I visited The Cheesecake Factory in Austin and had a disappointing experience. I ordered the chicken tenders, which were decent at first, but things took a turn when I was finishing my meal. As I was putting my food into a to-go box, I noticed a hair sitting at the bottom of the plate. It was honestly really off-putting and made me question the cleanliness of the kitchen. Finding something like that completely ruined my appetite and overall experience. While the service and atmosphere were amazing , this kind of issue is hard to overlook. I hope they improve their food handling and cleanliness because situations like this shouldn't happen. But Lisa the manager gave me a free cheesecake. read more

Been coming here since i was a teen. I'm in my thirties now. So Cheesecake Factory is def tradition in a sense, lol. Never had an issue. The food is always delicious. The service is always nice and friendly. Solid options for vegetarians too! And we get emails for free cheesecake slices that we use often :) Word of advice - the wait times get long on weekend evenings. And there's not enough seating while you wait, so you'll be standing for 20-30+ min in a crowd of people. Weekdays are usually better! read more

It's my second time visiting the Cheesecake Factory and it was a good experience! Came here for lunch and got the chicken Alfredo. This was delicious! Finished it all. Also got my choice of a cheesecake slice (mango key lime) since they are offering a free slice with the app this month. I like mango and key lime so I decided to try it but when they brought it out I was super surprised with how HUGE it was. Now I know why it's 1300 calories....it comes with a bunch of whipped cream and the bottom of the crust has coconut flakes. It's good for the first few bites but it's really sweet. Server was friendly and was able to explain how to redeem my cheesecake. Although there were a bunch of people at the restaurant, it didn't seem crowded because they have tall ceilings. I like the architecture and was able to get some work done on my computer too. read more

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We waited for a host to seat us and they were not busy at all. Disappointing visit. It took a very long time for our orders to come out, especially over a lunch hour on a work day. My chicken parm sandwich came out with charred ends and it was maybe 5-10 minutes before our waiter checked on us again for me to bring this to their attention. They took that back, after about a 15 minute wait I got my new sandwich which was perfect. But! Lunch time is over and I had to take it to go. No comp, no nothing. Not even a check on me with the new sandwich. Very sad tat this particular restaurant doesn't seem to take the time for it's customers nor does it seem to invest in customer service as a priority. We paid our bill and left. Only to return for cheese cake to go. Never for a sit down meal again. read more

The Cheesecake Factory - Look at the edge at the top. Crispy chicken. - Desserts Near Me - Austin, Texas

Valetine's Day 2026 was bitter sweet! Sweet...lovely day of surprises to and from my hubby...flowers, heart shaped donuts, Valentine's cards and dinner at the Cheesecake factory. Bitter...one my hubby's close colleagues unexpectedly passed away on Friday. While at dinner, a close friend of mine texted me to call her. I told her I was at dinner, was it an emergency? She said she had some sad news. My heart immediately sank. For her to reach out to me on Valentine's Day, it had to be serious. When I called her she told me that a close friend of ours was killed by her boyfriend and her boyfriend then killed himself. I was absolutely shook! You never expect something like this to happen to someone you actually know. We immediately prayed for their families. Needless to say, that put a damper on dinner. It caused me to contemplate life and its fragility. The restaurant...we arrived at Cheesecake Factory at 6:10 hoping that getting there early we could get in straightaway. This was not an original idea as when we arrived there was a 50-minute wait. Cheesecake Factory does not take reservations. Fortunately, for us it was not as long as the folks that came after us as they had a wait of one and half hours. They took my cell phone number and said they would text us when our table was ready. In the meantime, we went next door to GameStop and Barnes & Noble bookstore to poke around until we received the magic ping from their text. Our table was ready. We were seated in a two-person booth in a cozy corner of the restaurant. We are lifting the families in prayer My hubby ordered Cajun salmon with mashed potatoes and corn. I ordered herb crusted salmon with mashed potatoes and asparagus. We both had large pieces of salmon and generous portions of vegetables. The mashed potatoes had the potatoes skins included but were light, buttery and hearty. The salmon was thick, flavorful and served hot. We were pleased our meals. Last night, the food was exceptional. How can you come to Cheesecake Factory and not get cheesecake? We shared the Turtle cheesecake. We only had a couple of bites as were very full. Overall, the food was excellent. A bitter sweet evening indeed... read more

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I needed a little something between jobs. I had just enough time to eat in my car and get to my other job. I love their avocado rolls, I get them pretty much every time I come here. I think I inhaled them, but from what I remember, they were warm, creamy, and a little light crispy. I did have a few left over, so I was able to finish them off with my breakfast the next day. Great service as always. To go counter was quick and easy. read more

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Went for my son's 21st birthday dinner per his request. The menu has lots of options from many different cultures so there's something for just about every appetite. The vibe is always cool and casual. Service is good. There were several parties celebrating birthdays so the server was busy. He did pretty well keeping our glasses full and checking in. I had the pizza style chicken Parmesan which was surprisingly good. We shared the Mac & cheese bites. Ordered the celebration cheesecake to go. The server added a nice touch by bringing out an hot fudge sundae served in a little cute glass with a candle. Although there are a lot of choices on the menu deciding what to get is a bit of a challenge. read more

The Cheesecake Factory - Chicken Parmesan "Pizza Style" - Desserts Near Me - Austin, Texas

Me and my boyfriend came here for dinner the other night and had such a nice experience! I hadn't been to a Cheesecake Factory in years and I was super happy with the food we ordered as well as the service. We ended up sitting at the bar since it was so busy but our bartender was a great server. I ordered the Louisiana chicken pasta and oh my gosh it was massive. I ended up getting three meals out of this one serving. I substituted the bow tie pasta for fettuccine and thought it was super good but I think it absorbed most of the sauce so my dish really wasn't that saucey. My boyfriend got the bang bang chicken and shrimp and the bite I had was very good! We also got a slice of the lemon raspberry cheesecake which was delicious. Overall I had zero complaints and we agreed that we will be coming back soon :) read more

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It's been over 10 years since we've been back to Cheesecake Factory. The atmosphere has not changed and the portions are just huge alike I remember. We came during happy hour and had a chance to try a few items from their happy hour menu. Their main menu is quite extensive and a good selection of kids menu as well. It took us at least 5-10 mins to browse through all their menus. We really liked the avocado eggrolls (5/5) and the fried calamari (5/5). The Roadside sliders (3.5/5) were tasty but a bit too oily for our taste buds. Happy hour menu offers a good selection of cocktails. We had the Whiskey Smash (3/5) which was on the sweet side. Alcohol used was also bad. I would skip this. We wrapped up dinner with the lemon meringue cheesecake. I enjoyed the tartness but overall a very sweet dessert. Overall it was a very satisfying meal which was elevated by the wonderful service from our waiter. We're glad to give Cheesecake another try and probably will come back to try a few other items on their regular menu. read more

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Back for more! The skinnilicious menu is my favorite, hands down. I had the grilled salmon and ventured out and had a cheesecake with some cappuccino. Everything is always so good here. My son got the Korean chicken which was super delicious! Such a nice weekend wrapping thing up at the cheesecake factory. Be back for more again soon. read more

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We were greeted by the host and told to wait ~15 minutes for a party of 7 on a weekday night. It took a while for our server to bring us the bread even after being asked. She seemed uninterested in taking orders and borderline rude when asked questions, which ruined the dining experience. The food was decent, as usual. We ordered tamale corn cakes, chicken shawarma wraps, vegetarian tacos, tomato basil flatbread pizza, all of which were tasty, no complaints there. Finished off with a cheesecake slice of course. Tried the godiva slice this time, it was too chocolatey and slightly bitter for my taste so I'll stick with my favorite mango flavor for next time. read more

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Came here to celebrate a birthday for one of my children. We made reservations about a month in advance and they did not disappoint. We absolutely love their fried Mac and cheese balls with the marinara sauce. It's a family favorite. We ordered two of those. So satisfying and full of flavor. I ordered their Grilled Salmon from the SkinnyLicious menu. It was quite satisfying and met my expectations. I shared my carrots with my spouse, since it was more than I was wanting. It's a big restaurant, but the way the seats are set up with the tall glass, you get a sense of privacy and that was perfect. Our serve was excellent and pleasant. Nice treat once in while. read more

The Cheesecake Factory - SkinnyLicious Grilled Salmon - Desserts Near Me - Austin, Texas

My daughter and I stopped in here last week on a day we were running errands for back to school. They still have the big menu but it's a bit easier to navigate with the categories. I got their beet salad and she got their sliders. Their bread is always so good and irresistible and even though I'm attempting to beon a low carb diet, I had to have some! We were able to get seated quickly in the bar area and parking was easy in the Arboretum. The service did take a bit longer as it looked like our waitress was also the bartender. The longest wait was to get my credit card back after payment so other than that everything was good. read more

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The food was not good. Chicken was over cooked, salad was "swimming " in dressing, biscuits were hard on top and soaked in gravy on the bottom. Couldn't pick them up and couldn't cut them with a fork. The waiter response was "sorry about that ". The manager also didn't seem to care. I paid the bill and left. I'll never return read more

Had Jambalaya and Carbonara here. Both pasta dishes were pretty decent, except Carbonara was a little blend on the noodle so had to scoop up the sauce with the spoon with every bite. read more

The Cheesecake Factory - Cajun Jambalaya pasta - Desserts Near Me - Austin, Texas

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Although not often, I really enjoy my time when I get a chance to dine at the Cheesecake Factory. The sizable portion of the meals, great yummy cocktails and the fact they even have some great vegan options. Oh must we not forget the delicious cheesecake! I was seated the moment I walked inside by the attentive host , it was pretty hot outside that day so I was sweating quite a bit but as soon as the waiter noticed she served me a big tall cold glass of water with some soft warm bread and butter to snack on. The service here was on point that day. I ordered the Cajun salmon with buttered corn and mash potatoes. For the drink of course I get my signature Long Island iced tea! The bartender must of made my drink with love because it was perfect and strong. The salmon although delicious I did not get that Cajun taste to it. A little dry then I'd want but again it was still well cooked and tasted great. The sides, corn and mash potatoes all 10/10. I think this is great place to maybe come by after work or even the wknds to relax and enjoy some delicious food. They have so many options. It was also connected to many shopping businesses which is nice. Overall you can't go wrong at the Cheesecake Factory. I enjoy my experience every time I'm here read more

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Came here to celebrate Father's Day with the family. Despite it being a pretty busy day, our party was seated pretty quickly. Despite being stretched a bit thin with multiple large tables, our server was attentive and quick with all of our needs. For appetizers we had the hot wings and dumplings. Both were good, the hot wings were a bit small but packed with flavor. For my entree I had the cajun salmon with mashed potatoes and corn, everything was cooked to perfection. The portion size was great and left me full and happy. Everyone in the group enjoyed their meals, and several from our party ordered cheesecakes to go. Everyone left with full belly's and happy hearts, this was the perfect vibe for our Father's Day celebration. read more

The Cheesecake Factory - Cajun Salmon - Desserts Near Me - Austin, Texas

Inga my waitress was awesome and so attentive I have to leave this review and give her props for being so personable!! The coffee and my friends had dessert!! That was all good as usual and the atmosphere was wonderful!! read more

Not very vegan friendly so you don't have too many options and you have to take the salad apart because of the dietary restrictions and you cannot have any dessert and I think that's speaks volumes for its own the name. Nice decorations and nice staff. read more

I am not sure what I expected but this place is always terribly the same..mid food, mid service. Just eh for the price. I should know better by now not to go. I told them well done on my burger and it was barely cooked. They went back and "cooked" my same burger and still pink. They should have at least taken it off the bill. Just not exciting but we did get seated quickly. The server herself was great! This place just sucks like every other location I have been to. read more

The Cheesecake Factory - Mac Macaroni and Cheese Burger* - Desserts Near Me - Austin, Texas

Straight Up the best Cheesecake Factory establishment you will ever have the pleasure of visiting here in Austin Texas . Service is impeccable, friendly and will bring y'all back for sure. This location was once an impressive theatre . read more

Gotta be one of my favorite chain restaurants. Some people complain about how big the menu is but I think it's awesome. Everything here is so good. Is it pricy? A little bit! But I consider this meal prep as I can get at least 2 big meals out of one dish or even 3 at times. I think that's worth the price! I kind of like whatever vibe they have going on inside too. read more

I know why this place is sooooo busy all the time. Cheesecakes are still good. One day, I will try every food on the menu.

Solid dinner from Cheesecake Factory for our parents night out dinner in the arboretum. It's been a little since we've formally dined in this space, and it's still as bustling as a decade ago when we stopped by. The menu is an encyclopedia of entrees, drinks and desserts to cater to any craving which is spectacular. Furthermore dining with our server Franklin today, he was very attentive even if the bar staff was running behind with our drinks and the kitchen backed up with finally getting out entrees to us, our go to is always the avocado egg rolls, and both my husband and I decided on pasta dishes tonight, both as grand as we know CF's portions to be so we took plenty home! I'm also very excited that we got to try the Peppermint Bark cheesecake for the holidays, beautiful and tasty! We love the space and the selection, and find this is a safe pick when we're in the neighborhood! read more

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I had never set foot The Cheesecake Factory before, but my friend is a regular and she lured me in with a gift card. I knew the basics, that it's a nationwide chain that has an incredibly large menu and has a reputation as a somewhat pricey, over the top, and, to coin a phrase... cheesy... atmosphere. But I was still unprepared. What is up with the Islamic or is it Russian orthodox architecture?? When we got inside, I stared. I gaped, open-mouthed. It felt like I had wandered into some Las Vegas extravaganza or Disneyland or something. And I know I am mixing my architectural metaphors, but it felt like some over the top Tuscan Villa, or maybe an acid trip reconstruction of a Greek temple. The menu was in fact many, many pages, but at least it wasn't physically huge. And since we were there for weekend brunch, I was able to focus only on two pages. It didn't take me long to figure out what I wanted. I love Eggs Benedict and I love Chicken and Waffles, but only at The Cheesecake Factory, as far as I know, are they brave or insane enough to combine both into one dish, the Fried Chicken and Waffles Benedict. To break it down into bite-size pieces, the waffle itself was very good. The fried chicken strips or tenders were perfectly acceptable. The poached egg was perfect. The hollandaise sauce was not really hollandaise sauce. It was pretty bland. I couldn't taste a bit of lemon and it didn't have that perfect hollandaise sauce texture. I must also admit that by the time they brought me my plate, I wasn't terribly hungry because of the wonderful bread they'd put on the table when we arrived. So I deconstructed my entrée. I pushed half of it aside, then ate the waffle, which was good, especially with the maple whatever sauce they provided, then ate the chicken strips, which could've been a little hotter. The poached egg, as I said, was perfect, but I did have to sprinkle some salt on to even be able to taste the purported hollandaise sauce. So half of my entrée came home with me and was a perfect light dinner. My friend ordered her usual Monte Cristo sandwich which looked, and she said was, wonderful. Our server was friendly and efficient and guided us through the overly complicated process of validating her gift card, which we had to do online. Overall, my preference is for smaller, simpler, and more local restaurants, but I had a wonderful meal and a slightly surreal experience. And given the portion size, there was no way in hell I had room to even taste any of that cheesecake. I wish they would offer tiny little bite-size treats. . read more

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Inga is amazing, I have a complex order everytime and she does a great job. Food is also consistently delicious. read more

The Cheesecake Factory - Santa Fe salad with impossible burger - Desserts Near Me - Austin, Texas

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Good service. We sat on the patio, and they turned down the music at our request. Food was good. Smash burger good but had too much cheese. Covered the other flavors. The aioli sauce and pickles helped. Those fries are much better than I remember. Friend's tortilla soup was excellent. Next time here, I'm just getting a large bowl of that soup. read more

This restaurant has always been one of my favorites since I was younger. I decided to go with this place for my birthday this year. They were so nice at this location and were quick to accommodate my party of 13 people. We literally waited about 2 minutes and the tables were ready. They were very attentive to us and making sure everything came out perfect. The inside of the place is so nice and not loud. We were able to converse and enjoy our evening there. The portions of the plate are very large so its good for sharing or having left overs for the next day. I got the herb crusted Parmesan chicken. One of my favorite items to order there. My friend got the skinlicious lemon chicken which looked amazing too. Honestly everything looked amazing. You cant go wrong with any plate there. We ended with the celebration cheesecake for my birthday and WOW! read more

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Came to Cheese Cake Factory for a quick lunch with coworkers. I was excited when someone suggested it because I have been looking forward to trying the mac n cheese balls I see on Tiktok. Our waiter was nice and quick to get us everything we needed. The mac n cheese balls, everyone rated them 8.5+ Very good. That sauce definitely makes it so great. For main courses, we all ate off the skinnylicious menu which was just enough to not make us sluggish for our next meeting. Will be back for the mac balls. read more

The Cheesecake Factory - Desserts Near Me - Austin, Texas

Dined in with the kiddos here and although it was pretty busy, the wait wasn't long. The staff was very attentive and answered all of my questions and very patient with the kids. It was constant buzz so there wasn't a space for awkward silence. I ordered the Korean bbq chicken bowl, raspberry lemon drop, and the kids had mini corn dogs and fries. The drink was very tasty, and would absolutely order it again. Perfect a brunch or evening meal. The Korean BBQ chicken was pretty good. It tasted better once I added extra sauce. It was a large serving so I had everything to take home. I would not recommend the corn dogs. I was wondering if the kids were being dramatic, but I did try one and I just can't put my finger on what it was. The fries were pretty good. Overall, it was a good experience. Would return again. read more

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I won't completely bash on this place to hard. As you know it is still cheesecake factory. This was our first time going to this location. And everything was good, except for my mail, which I got the spicy cashew chicken came out a little burnt. Our waiter was completely an audible, and he spoke to us. I think something was off on him. My wife stated that the food she got was really good. Though and also the cheesecake was really good, which it should be as it is.The cheesecake factory. Ambiance is always the same in cheesecake. Factory mildlyLoud with a lot of people and same atmosphere as any other cheesecake factory. I just wasn't highly impressed with our server.As well as with my plate. read more

For best results, don't go on a Sunday afternoon. Or Saturday evening. Or weekend at all. Or for that matter, weekdays too... You know what you're getting here; the expansive menu is no different from any other Cheesecake Factory in the US. I remain grateful for the Vegan Cobb Salad, which is fresh and abundant, if lacking in flavor and over-priced. Ask for balsamic vinegar on the side to perk it up, along with plenty of salt and pepper. If you have a work meeting or fussy relatives in town, it's fine. Service is kind if painfully slow. You may need to hunt down your server to order, request additional items, and to pay. Don't be patient; they're not coming. read more

The Cheesecake Factory - Vegan Cobb Salad - Desserts Near Me - Austin, Texas

I haven't ate at The Cheesecake Factory in years so this was my first time trying the food again 10 years later. The food choices are limitless anything you could crave they most likely serve it. The portions of food are also great especially for the price and you definitely cannot leave without grabbing a piece of their amazing cheesecake! Overall the service was quick and the place is very clean and inviting. read more

The Cheesecake Factory - Fried shrimp - Desserts Near Me - Austin, Texas

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Cheesecake factory is the cornucopia of everything you could ever want to eat under one roof, but I just came to grab cheesecake to go and that was a pretty quick endeavor. It was surprisingly busy at 8pm but still didn't take too long to order at the side checkout. Cheesecakes are displayed in the case and pick your slice. Honestly, I wish I didn't know the calorie count, but doesn't prevent it from being delicious. Oreo Dream Extreme is my go to for chocolate cheesecake oreo goodness, complete with oreo cookies and crumbles. It's decadent but if you split it with a friend, doesn't feel that bad. All in all, a nice place for a treat! read more

I haven't been to a Cheesecake Factory for years. I usually try to hit up the local spots. While out with friend she suggested this oldie but goodie! No wait for seating, clean, bright, and cheerful. Portions are still ginormous! Shared an appetizer (corn cakes are a little magical). We tried the Cobb and Shepherd's Pie, took home enough for an extra meal or two. Shared some Banana Cheesecake which I as light and airy and very bit as delicious as I remember. Every staff member was polite and cordial, anyone passing by cleared empty dishes. Put it on your lunch or dinner list, as a date night, or girls day out! read more

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My wife and I went to the Cheesecake Factory today for lunch and it was very disappointing to both of us. She had a chicken dish that had ample portions, but the chicken was overcooked and tough. I had a nice-looking salad with Sheila's chicken on it, but somehow the flavors were weird. Our server was attentive and the interior of the restaurant was very unusual and pleasant. That said, we don't plan to go back. If it's thumbs down on the food, it's thumbs down on the restaurant! read more

Honestly I am a rewards member and a serial Cheesecake Factory goer. I moved to Atx not so long ago and was SO excited to come here. I had to call in my lunch order bc the website won't take gift cards, okay fine. The girl over the phone was super nice and so was the guy who came to my Car. Food was subpar. I ordered the steak Diane and fried calamari. The steak was overly seasoned with pepper, too raw. I asked for rare and it was barely seared. It was chewy. I cook my own steak all the time rare and this was just like....idek. Maybe the meat was old? And The potatoes were cold! And those are my fave!! The calamari was crispy but flavorless! I needed an entire jug of tartar sauce. I should have just gotten a slice of red velvet cheesecake and never ber disappointed. I ordered for pick up at 10:30 am and scheduled picked up at 1210. What was the point of scheduling if they were gonna let my food sit and get cold? Even some of the steak was cold read more

I really liked My virgin peach Bellini. There are a lot of choices here. They have thirty seven cheesecakes. The waiter tonight was very knowledgeable.Chicken Bellagio was what we got. James was a very good waiter.He gave us two baguettes that they were going to throw out. That was so nice. read more

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Went in for dinner on a Sunday afternoon, it was quite busy, but there was no wait for seating. Our server was super helpful and friendly. All of our food was very tasty as was the cheesecakes, there are so many types to choose from! I got the banana cream pie cheesecake.....very good! The restaurant has a warm feeling and was clean, as was the restrooms. read more

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I actually hadn't dined here in years until a week ago. It was surprising to see menu items from years ago still there! Here is what I had: Cocktail- raspberry lemon drop martini. Delicious but a bit sticky with the sugar rim. App- crab bites. Very good and loved the dipping sauce. Would order again! Entree- steak Diane and shrimp scampi combo with mashed potatoes. It was a tasty meal but at $27 I would love more shrimp than 3. The steak was a bit more rare than I ordered. But both the scampi and Diane had perfectly seasoned sauces! I'd order both again, they are individual entree items in the menu as well. MP was tasty and clearly made in house. Crazily enough I actually didn't order a cheesecake or any dessert because I was so full! Service was very good, I think his name was Cory. Hope to be back soon. Thanks! read more