Bike enthusiasts, you can stop looking because The Bicycle Garage is all you need - accessibility, experience, service, stock and competitive pricing. Out in central Fremont, you'll find a whole lot of shops and eateries easily traveled to via public transportation, motor vehicles and bicycles with their protected and wide bike lanes. In addition, with the popularity of e-bikes growing, folks within the community need an expert to help source, build, and maintain their rides. The Bicycle Garage serves that purpose and is an integral part of the local community. I came in primarily looking for e-bike options as I was lucky enough to get one of the rebates offered by the county. Coming with what information I gathered from the internet, I felt pretty prepared to shop within my budget. Tina and the other staff members were friendly and helpful - they gave me information and recommendations for me to weigh my options, and being able to test ride the bikes definitely factored into my decision. It took me a few weeks of consideration and a second visit to place the purchase (although I could have just called and placed the order). Since the bike I wanted was backlogged, I had to wait a few weeks but I wasn't in a rush so it worked out. When the bike was ready for pickup, the team did a final inspection and tuning before I headed out on my way with my new ride. Tina helped me throughout the process and made it real simple for me to get going right away. The shop itself is packed with bikes (e-bikes and traditional mountain and road bikes) and accessories but if there's anything not in stock, you may be able to ask the staff to order it for you. It's best to come in knowing what you're looking for (even as a ballpark for budget and intended use) but the staff is well versed and can help you get to that point if you're completely novice to it. In addition to purchases, they offer maintenance services as well including tuning, flat repairs, and general fixes for the brands and models they carry. I noticed a few regulars coming in (greeted by first name basis by the staff) for their bikes to be serviced. Overall, I had a great experience working with The Bicycle Garage for my purchase and look forward to using their maintenance services in the future. If I'm in the market for another bike or an upgrade, they'll be the first vendor I visit. Just the ability to test ride the bikes was a game changer for visiting and their extensive knowledge and straight-shot approach to suggestions and recommendations are reasons why I trust my time and money will be well spent. If you're in search for your next bipedal ride or looking to spruce up one of your own, consider making your way to The Bicycle Garage! read more

The Bicycle Garage - Bikes Near Me - Fremont, California

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This place needs to go out of business! Apart from having to wait more than two months for a bike order, which never arrived, the atrocious customer service and lack of communication from this shop make it a terrible option for those looking to purchase a bike, e-bike, or e-scooter. On August 5th, I went in to place an order for a Lectric e-bike. No one assisted me until after 10-15 minutes of browsing through the store, which immediately gave off a bad impression. Eventually someone did help me place an order for the bike I wanted and informed me I would need to wait 2-3 weeks for it to arrive. 3-4 weeks after this visit, I went into the store to inquire about an update to my order and was told it would take an additional 2-3 weeks. More than two months after placing the order, the shop had failed to provide me with a bike I had requested. As mentioned by several other reviewers, I called to request an update, but no one answered the phone. I went in on 10/08/26 to receive an update, and the service I received during this visit was unacceptable. Upon entering the store, I rang the bell at the register to alert staff I was inside. An employee named Tina, a woman with a nose ring who appeared to be in her 50s, slowly walked toward me, clearly indicating she was not interested in helping me. Once she made it to the register, she simply stared at me with her arms crossed and didn't greet me or say anything. I was very shocked by how she approached me and found her to exhibit a rude and unhelpful attitude. Her awkward behavior was very unsettling, and I consider it astounding that she would be permitted to work in a customer-facing role. The lack of basic decency she exhibited demonstrates the utter lack of regard this place has for its customers. During my conversation with her, she explained that if I waited an additional week, the shop would "build" a bike for me. I asked her if this bike would be used, and she rudely responded that they did not sell used bikes. This further upset me to the point where I decided to proceed with a refund rather than waste any more of my money or time with this shop. If you're considering shopping for a bike, avoid this place at all costs. I'm fairly certain you'll be much better served shopping anywhere else besides at The Bicycle Garage. The customer service here is terrible; some of the worst I've ever encountered. One additional detail I noticed during my recent visit was that despite there being staff in the building available to answer phone calls, the employees there simply disregarded incoming calls. This further demonstrates the exceptionally poor customer service you can expect if you decide to shop here. read more

I recently visited this shop in Fremont and was thoroughly impressed. The staff is knowledgeable, friendly, and genuinely helpful--no high-pressure sales, just solid advice. What really stood out was their customer service on a helmet exchange. I had bought a helmet and later decided I wanted a higher-end model. Without any hassle, they let me exchange it for the more expensive one completely free of charge. That kind of generosity and flexibility is rare, and it says a lot about how they treat their customers. Whether you're looking for a new Specialized, Trek, or just need gear or service, these folks deliver. Highly recommend supporting this local shop on Mowry Ave--they earned my five stars! read more

Amazing products and service from Paul and the owner! Bought a couple of bikes to go riding!

I would like to share an unfortunate experience I had with you're the bicycle Garage today. My son's bicycle was brought into your store on September 25, 2026. The woman working at the front desk was very pleasant and informed me that a technician would need to inspect the bike and would call me with an estimate for the necessary repairs. By Monday, September 28, 2026, I had not received a call, so at around 11:30 AM I contacted the store myself to inquire about the status. An employee named Fred had answered the phone, whom I believe is a co-owner. He asked me to describe the issue with the bike, and I explained that there was a noise occurring when my son used the brakes. I specifically asked if someone could ride the bike in the parking lot to help identify the source of the noise as I am no professional and had no idea what the problem was. The employee informed me that the brake pads were worn down and needed replacement. He stated he would need to look up the correct pads and estimated that the parts would cost somewhere between $12 to $30, depending on the specific brakes required. Based on that conversation, I authorized the repair and asked him to let me know when it was complete. At approximately 1:50 PM, I received a text message indicating that the bicycle was ready for pickup. I was surprised by how quickly the repair had been completed and assumed the issue had been properly diagnosed and resolved. When my son and I arrived at the store, he was excited to see his bike ready to go. However, when I reviewed the receipt attached to the bicycle, I was shocked to see a total charge of $160, consisting of $60 for parts and $100 for labor. While I am not a bicycle expert and understand that repair costs can vary, I had not been provided with an estimate anywhere near that amount before the work was performed. When I asked about the labor charge, Fred, immediately appeared offended and became noticeably rude. Although I paid the invoice, I wanted to make sure the issue had actually been resolved. We went outside, and I had my son ride the bike. Unfortunately, the exact same noise that prompted us to bring the bike in was still present. I returned to the store and asked Fred if he could come outside and listen to the noise. After hearing it, he acknowledged that the bike had a larger issue and stated that the problem involved the rotor. I was very concerned to hear this, since the noise was the sole reason, the bicycle had been brought in for service in the first place. Rather than taking responsibility for the incomplete diagnosis, Fred became defensive. He raised his voice and stated that he had never test-ridden the bike and that I had not adequately described the noise. He then told my 12-year-old son to get off the bike because he intended to remove the newly installed brake pads and reinstall the old ones. At that point, I admit that I raised my voice as well, but only after he had spoken disrespectfully in front of and directly toward my child. I informed him that he would not be removing parts that I had just paid $160 to have installed. My concern was simple: if the original complaint was a brake-related noise, why was the rotor issue not identified before replacing parts and charging for the repair? Throughout the interaction, Fred continued to raise his voice, make excuses, and place blame on me for the situation. As a customer, I brought the bicycle to your store because I am not the expert. I trusted the professionals at the shop where the bike was purchased to properly diagnose and repair the problem. Instead, I left feeling that my concerns were dismissed and that I was treated disrespectfully when asking reasonable questions about a repair that did not resolve the original issue. I want to acknowledge that I have encountered polite and helpful employees at your establishment in the past, including the woman who originally checked in the bicycle. However, the conduct exhibited by this particular employee was unprofessional, confrontational, and unacceptable. This experience has left a very negative impression on me and my family. No customer should be treated in this manner, especially when simply seeking an explanation regarding repairs that failed to address the original complaint. Unless this matter is addressed appropriately, I do not anticipate returning to your business in the future. read more

The Bicycle Garage - Receipt - Bikes Near Me - Fremont, California

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Excellent Store beautiful bikes with affordable price the staff are kind and easy to approach

Tina and Paul were very helpful. Bought my wife and I matching Velotric ebikes. Great service and selection!

Came here to pick up my electric bike, had a great experience with the team. Process was seamless and I'm a proud owner of a new bike read more

The Bicycle Garage - Bikes Near Me - Fremont, California

In person they're very helpful and nice. If you try to call thought expect having to call multiple times.

Refused to help refill air on my tire, insisted that I needed a new tube, then when I agreed to replace it, they said the soonest they can do it is tomorrow. Poor customer service. read more

The bicycle garage can take care of all of your bicycle needs and wants. It is a good bicycle shop and it is my go to place

very good store and Super affordable accesories parts and bikes I got my new ebike and it's so cool

Checked in at 6:40pm, Checked out 7:02pm. Coming in I had no idea what I'm gonna buy, 20min I am driving out with something I love already. If that tells you something .... read more

Man these people are fun and knowledgeable. I came away with just what I wanted. They even threw in a free helmet.

I love coming to Bicycle Garage. The owner and the entire team are super helpful and kind (and very knowledgeable). I've been away from biking for a while since first coming here 20 years ago (to old location), and am really glad they're still here. Have had great experiences every time! They also have a huge selection of bikes and the purchase process is smooth. Reasonable pricing. Highly recommend! read more

They seemed shocked and almost offended that I would bring a bike in for repair. They said they only do flat service but never offered to fix the flat. Bike needed tuneup and other repair. A trio of employees were rude as hell. I'm a long time Fremont resident and like to keep my business local. But in this case, I won't use bicycle garage for any bicycle business. read more

Please answer your phone I've tried calling so many times, at so many hours of the day, on so many different days, and not once has anyone ever picked up the phone. I have questions. And I'm not going to go through the hassle of loading my bike in the car to drive to your store until you answer my questions. read more

Had a great experience at the bicycle garage. The employee who helped me, was very helpful and knowledgeable. The value of the bike I got was very reasonable. And they have a wide variety of bikes as well. Would definitely recommend this place! read more

They were incredibly helpful in helping me pick out my bike! On top of that, I once came in with a flat tire, and one of the owners took the time to explain the issue and honestly told me I didn't need new tires. In my book, that says everything--they're a fantastic local business that hires local kids and truly care about their customers. Win-win all around. I'm always happy to support this business! read more

Today I bought a turbo levo and they did multiple things wrong. When I got home to turn the bike on, I realized that they forgot to disable the dealer lock and since this place is very far from me, I had to go somewhere else to do it and they charged me $40 for something bicycle garage should have done during their final check. Then after I rode it, I went to put it on the charger and they gave me the wrong one! This is terrible and I do not understand how this happened. read more

The Bicycle Garage - The charger next to the port on the bike - Bikes Near Me - Fremont, California

Busy store, but they were still able to help my family purchase XP4 Electric Bikes from Lectric eBikes using AVA funding. The store offered a really good deal with free instalments. You can't go wrong! Richard is an excellent member of staff -- he let us try multiple bikes and helped us find affordable alternative options. read more

Here I am going on 4 months with my Nomad. 2X bike is great. Had a slight problem with it, but the bicycle garage took care of it and did an excellent job, that makes me happy. Anyway, 4 months and 1600 miles. Thanks again. read more

I had a great experience buying my bike here! The staff was friendly and helpful, and the whole process was easy. I'm really happy with my new bike and would recommend this shop. read more

This review is specifically for the owner Fred. Being a customer of here for almost 10 years I want to say that this review is not based on a one-time experience. My brother and dad stopped coming to this bike shop many years ago when they both felt that they were being judged when they were looking at the bikes in the store. They insisted that the Asian guy with the ponytail never greeted them when they entered the store and he would just stare at them. I always try to look for the good in people so I brushed it off and proceeded to buy not one, not two, but three bikes from this store over the years. Here is the thing about Fred. He treats you with some sort of decency when he knows you're interested in buying something from his store. However, when there is no money going into his pockets that is when you will see his true colors. To put it plainly, he is condescending when he talks to you because he probably believes he knows more about bikes than 99% of the people that walk into the store. You can also tell that it has been a long time since he has been put in check by the way he talks down on his customers. I bought a Tarmac in 2023 from the website SPECIALIZED.COM because Fred did not have that model in stock. When I asked one of his workers if they could order it, he said they could not because it was not available. The website however did have it in stock. One of their options is to have it delivered to one of the local bike shops that carries Specialized bikes. What Fred does not want people to know is that as a bike shop that sells Specialized bikes, he is obligated to build any bike that is bought from the website and delivered to his store. I also bought carbon rims from the website since they offer 15% off for first time customers. When I came to pick up the bike and the rims, he literally yelled "I am not making any money!" That is when I knew what he was all about. For me, that was the last straw. I will never spend another dollar here. To be honest, this store would be much better if Fred never spoke to the customers directly. For the most part, Tina the manager, the sales staff and the mechanics all do a good job. Even the previous staff with Camacho and the manager Scott knew how to treat the customers. Fred may know more about bikes than his staff but he does not know how to talk to customers. I also heard that the previous staff pre-pandemic were all let go due to missing inventory. I am not saying that stealing is right. However, if you treat customers and your staff poorly, then it will come back to bite you. Karma is real. One last word of advice is to ALWAYS get a second opinion from another bike shop when Fred tells you what your bike needs. I found out what he suggested with my brake lines was not altogether necessary and would have cost me more than double had I followed through with his advice. read more

Service was brilliant. Very helpful and informative and answered all our questions and concerns Would recommend this store to anyone looking to purchase a bike. I'll be back to buy another one soon Thanks read more

Had a lil trouble but shout out to Grant Moore fur coming in the clutch fixed the problem within minutes great dude great customer service all in all will definitely bring my bike and let him work on it read more

The Bicycle Garage - Bikes Near Me - Fremont, California

Tevy was amazing helping me purchase a new bike! Great service, great products, great experience overall!

Very big bike shop with lots of selections. The service is great and the price is very good. The technician is professional and patient. Love it here and 100% recommend! read more

Bought 2 bikes from this store now. Helpful staff. Easy to test drive bikes and got some good consultation around accessories and sizing. I was in and out pretty quickly both times. Would definitely recommend this store. read more

Staff so helpful, huge selection and great service. This is the place to find your ebike! Thanks Bicycle Garage.

Just bought my daughters bike here, service and selection were great. Will definitely come back

Great service! And awesome bike and helmet. Super helpful staff! I love my electric and abus helmet

What a terrible experience and service from this place. I brought a pair of wheel to be trued and spokes tighten the first week of August. I was told it would take about 3 days and I was okay with that. The lady I believe who is the owner said it would be $100 a wheel because one wheel was being Trued and both tighten!. That is very high and it didn't make a lot of sense, but another bike shop that I have shopped at and had wheels tuned at recently went out of business. and I needed these fixed fast for a trip. So I hear nothing 3 days later and I message the 5th day and was told they didn't do them yet because the tech person was out sick and they will be done in a few days. I say okay but I ended up not hearing back from them over a week later again so I go in and ask about them and they said they didn't do them again, and while in the store I hear the repair guy say to someone "I don't have the tools and can't do it". I told them the tools were given at the time I dropped the wheels off and asked to bring me the wheels, and the tools are tapped right on the wheels and paper work. I pull them out and say it's here and showed they fit. The guy just walked away like he was doing something and I can see in his face, he never even tried to do anything with the wheel. She wrote all this in their notes on the computer that first day. So this time I'm told okay we will get to them and call you in 2 days when they are ready. 7days go by I get no call so I go again to the shop to get them and the tell me "oh they didn't do them", Im really pissed and just had the feeling they we're going to say something like that. I just told them give me my wheels back. The repair person wouldn't even say a word or say sorry. Just ignore the whole situation again. I've bought bikes and some other stuff from here a number of times during the last 7-8 years. Never again. This Wed after I took my wheels back I took them to Fremont Schwinn bike store 20minutes later and 2 days later and $50 for the pair, the wheels are done great! Over 3 weeks waisted read more

Been to this bike shop plenty of times. Every time I come in they are all very attentive to my needs. I also came in to replace my helmet after an accident I had read more

I've been here years ago and I was disappointed. Centripetal closed sadly and i had no choice but to go to bicycle garage. My bike was there for service and asked for gear adjustment and I received it worse. If the owner has any decency he would contact me and correct it. When I picked up the bike the owner wasn't there and the staff which is made up of 16 year olds were having a pizza party at the cash register. 6 teenagers were laughing, I don't know if they were employees but they all were gathered around the cash register. Andrew was unprofessional with a pizza slice in his hand went to get my bike and I grabbed it before he did because I didn't want grease on my handlebars. I gave bicycle garage a chance and never again, disappointed a second time. Fremont needs a better bike shop. Owner if you care contact me and fix, adjust my gears properly because I paid for it. read more

Customer service at the Bicycle Garage in Fremont California is awesome! I got my e-bike on the same day...absolutely love it! Thank you read more

The Bicycle Garage - Bikes Near Me - Fremont, California

Andrew was a great help and very knowledgable. He helped us pick out and decide on the perfect cruiser bike for me to ride with my grandkids. Thanks Andrew!!!! read more

Great selection of bikes and was easy to work with. The guys were helpful and knowledgeable

Good customer service. There employees all nice and patient for every customer. Highly recommend you to purchase a bicycle from here.

I was in there at 6:30 pm yesterday, 8/7/26 (30 minutes from closing). Their bikes so crowded the passageway to the repair section that it was dangerous. Also, I was standing at the counter for minutes, the two clerks ignored me, I think one was being trained but they didn't even momentarily acknowledge me. When finally being helped by someone who popped up from the back, I was told it would cost 28 dollars for a flat tire and that I would need to come back the next day. I walked out feeling I was in a dangerous, racist, rude, overpriced and inconvenient situation. read more