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REI

3.4 (227 reviews)
ModerateSporting Goods
Open 10:00 am - 9:00 pm
Updated over 3 months ago

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Melody C.

A lovely REI location! Although this REI is a tad smaller than some of the other Bay Area locations, it still has a bunch to offer. It features all the same sections that the other REIs have, just a little smaller. This location's bike section is also far more expansive though. I feel like the clothing, shoe, and camping sections are not as big as other stores, but there are plenty of great brands with lots of sizing available! The re/supply (the discount section selling previously used items) was comparatively small. There was not much clothing or shoes there but a ton of outdoor accessories and camping gear. The clearance racks were actually impressive! The staff members are great! After pressing the button to call someone over for the fitting room, a staff member arrived within seconds. She was incredibly friendly and offered to help me if needed. The store is very clean. There was no clothing from previous customers left behind in the fitting rooms and the re-rack area was orderly. I will definitely be back!

Gary
Chris L.

This is one of my all-time favorite businesses. I come here a lot just to look around. But I always try to buy something. REI specializes in name brand gear. So if you're looking for some discount special like Temu, you're out of luck. But if you want high quality, this is the right place. Yes, their prices are on the high side, but by using your REI credit card, or becoming a member, you save a bunch. They also have frequent sales with sizable discounts. If only They would give me a discount on Hoka running shoes. Special shout out to the friendly, helpful employee Brooklyn.

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1 month ago

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1 month ago

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5 months ago

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Dedicated and knowledgeable staff. Great shoe selection for walking, running, hiking at reasonable prices.

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6 months ago

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3 months ago

Overly solicitous staff who harass you about signing up for REI membership I explicitly stated multiple time I was not interested.

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Ask the Community - REI

Review Highlights - REI

Not knowing much about it in general, the staff here was super helpful and very knowledgeable.

Mentioned in 6 reviews

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360 Fitness Superstore

360 Fitness Superstore

(37 reviews)

WARNING! WARNING! WARNING!…read more This was my experience with 360Fitness. My family and I purchased a commercial CA Fitness Treadmill for over $8K. An expensive machine but Tony and Geisha said it was a great machine. Also, I figured it would be worth the cost if the entertainment features (use of various apps) worked on the machine and would last several years. The first attempt of delivery the guys set up the machine and when we tested it simple things didn't work, Bluetooth couldn't be connected, the apps didn't work, also it was banged up. I expect an $8K machine to work effortlessly and to work flawlessly. We end up calling the sales rep telling Tony the issues. We found out from Tony, they tried to deliver a FLOOR MODEL not a brand new treadmill. They take the treadmill back and say they're ordering more but would let us use the broken treadmill as a loaner. (The treadmill itself worked but none of the entertainment features worked!) While waiting for the machine Tony leaves and we're stuck dealing with Geisha. Any time we called about the machine, she would over talk us or try to minimize our concerns about paying for a $8K machine. We had several months of little to no communication and were told the treadmill was on its way. Those delivery dates continued to pass. I ended up filing a claim because I was making payments on a product that I never received. Almost 4 months later the new machines come in and we're asked to test the treadmill at the store with the tech. The tech shows us how the machine works and as he's going over the apps like Netflix, Spotify, YouTube, etc the machine freezers. The machine and its issues was above the techs skill level. I found out through research that CA Fitness just has a UPS address. I believe someone close to this company owns the CA Fitness brand and the product comes from China. I believe they purposely tried to sell us the most expensive subpar machine possible. They thought we'd never check the features and they could get over on us. We never heard from upper management about our experience. What they're doing is truely criminal and unprofessional. It took awhile but I believe I only got a refund because I filed a claim with the financing company. If I didn't file the claim, I believe I'd be stuck with a piece of junk. I will NEVER shop here again and I advise you to do the same. Avoid, Avoid, Avoid!

Great selection of sports equipment. Great sales person,…read moreknowledgeable and kind. Fantastic delivery and setup. Very kind and friendly as well as On-Time.

REI - sportgoods - Updated May 2026

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