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Crocs

3.1 (37 reviews)
ModerateShoe Stores
Open 11:00 am - 7:00 pm

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Front entrance
Michael W.

Crocs Outlet in San Francisco Premium Outlets is one of the stores that always has a line in front of the entrance on the weekends. They have lots of choices in the store. But most of the popular items are not able to be found here! Some of the items in the store have either the very large or the most petite sizes only. The medium sizes are hard to find sometimes! The store is busy most of the time. Help is not always available! But the items are well organized, and the store is easy to navigate!

Kid crocs on 5/28/22
Angie R.

The dude and I came to this Crocs Outlet on 5/28/22 as my older niece was begging me for Crocs for her 8th birthday the doting Aunt and Uncle we are we can't say NO and went and got her Crocs with Charms that spelled her name. Upon entering it was packed. It was my first time EVER going to the Croc store and we were excited. I honestly didn't know what to expect. The dude was on the hunt to find the niece the perfect charms for her which was warming and he would run over excited showing what he found for the older niece. While he was being an amazing uncle I was looking at shoes for me xD for an upcoming Festival in Napa at Bottle Rock and found some cute VERY comfortable wedges that are crocs. The Croc Wedges I purchased are my ABSOLUTE favorite shoes I have bought in my life !!! They are very comfortable, stylish and at the festival from AM to PM several hours of standing not once did I complain about taking a break my feet hurt at all. These are like magic shoes!! I wear them for work and my goodness I need another pair and constantly getting compliments. Back to my niece, we ended up finding her a bedazzled pair (she requested some scary looking crocs and we vetoed that real quick). Anywho, we found the perfect Charms that had her favorite Disney Princess Belle if you wanted to know and spelled her Nick name "Yin". Oh boy on her birthday 2 weeks later she was such a happy little girl which warmed her moms heart, my heart, the dudes heart and the whole family. Crocs definitely has a special place in our hearts as it created a priceless moment for my niece and she was 100% grateful too! The little niece is now begging me and the dude for Crocs and it's too cute! We are happily going to come back and get those darling shoes for my little niece, another pair of shoes for me and surprise the older niece with another pair due to - well just cause !! Store was clean, staff was friendly definitely would return in a heart beat! My feet loves you Crocs ! I can seriously walk 1000 miles and more with them shoes!!! Highly recommend the wedges! Best purchase you will ever make!

Stephanie H.

The most ILLOGICAL store policy I've ever heard of in my life. I got in their line about 20 minutes before store closing. Ten minutes before their closing time, their Crocs' bouncer says they are closed and begin to close their door in my face. I inform them I've been waiting for 10 minutes and ask why do they let their customers stand in line and wait, only to shut the door ten minutes PRIOR to their closing time. Here's some advise to the business: Just close off the line if you're not going to be letting people in (even though you're still within business hours). The manager came, and after a few more words were exchanged, I was let in. I didn't want to give them my money after that exchange anyways, so I'm glad I didn't find anything.

Croc Socks who knew!
Sherri W.

On a busy Sat. the Croc outlet in Livermore had a lot of customers. Parking can be an issue since they blocked off a big section for valet parking (never knew an high end outlet mall would offer this & how many people utilizing this service). There were a lot of selections to choose from, but our main objective was to buy my niece her fuzzy Crocs for her birthday. I found plenty of colors to choose from such as pastel purple, white, grey, black & a tie dye fuzzy crocs, so selection wasn't an issue. Also, plenty of Jibits(the attachable letters, characters or gems) to choose from as well. Currently, since Valentine's Day is right around the corner, you'll notice more hearts & things like that to choose from. Prices were not really outlet savings in fact I just found them cheaper at Nordstrom for $39.99 instead of $59.99 (only color is pink), so if you don't mind paying for the selection then the Croc Outlet is a place to go.

Ter L.

There's only one way to describe this place on a Saturday Afternoon: CHAOTIC I've never been a fan of Crocs but since some of my family is I was hoping to find some cute jibbitz charms for them. I approached the store and noticed an ongoing line that continued to grow. Since the store was monitoring the amount of people currently inside, everyone was stuck standing around awaiting to enter. The line moved fairly quickly but with the store being small in size I felt like sardines in a can. I legit never even made it to the other half of the store. Crocs had bumper to bumper human traffic and it was hard to find an a small bit of space just for yourself. Since I was toting around a toddler, the attempt to social distance was pretty slim to none and not a single person seemed to care about everyone else being in their personal space. THIS IS NOT A PLACE FOR ANYONE WHO IS HARDCORE ABOUT SOCIAL DISTANCING!! All in all, BD found our little girl a pair of lavender clog crocs, mom walked away with another pair, and I found a bunch of cute jibbitz!! [[don't be fooled by the "$1 & up" signage for the charms, they ALL ended up being $5-6 a pop!! I just wasn't in the mood to argue and I really just wanted to get out and grab some fresh air]] 3 stars overall but this place could handle the rush a lot better. Minus 1 star due to the nonexistent staff on the sales floor to assist customers & with covid on the rise again the business should be better with directing crowds to space out. If requesting people to keep their distance from one another is so hard they should simply cut down the number of people allowed in the store.

Mystery M.

First time at any Crocs store, and it happens to be at the Livermore Premium Outlets. We were greeted upon entering the store by one of the employees and then we proceed to browse around to see if we could score any Crocs for cheap! Well, it turns out we weren't able to find any at a cheap or even at a decent price point. My mom was looking for a specific pair but we didn't find it probably because the style she was looking for is no longer being made. It's still worth browsing around the store though, you might find something to your liking, who knows.

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Photo of Latuya G.
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9 months ago

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1 year ago

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3 years ago

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4 years ago

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4 years ago

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4 years ago

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1 year ago

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10 months ago

My son was ill and they were sooo helpful. Had to get 3 sizes larger because of illness. They were so helpful. Thank you. God bless.

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Crocs Support

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5 years ago

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4 years ago

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4 years ago

Friendly staff and great customer service. They also have the size that is hard to find. They hold it for me till I get there.

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3 years ago

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6 years ago

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4 years ago

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7 years ago

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5 years ago

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12 years ago

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6 years ago

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7 years ago

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7 years ago

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6 years ago

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8 years ago

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Review Highlights - Crocs

com couldn't make it up to us, we decided to call the store at the Livermore outlet.

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DSW Designer Shoe Warehouse

DSW Designer Shoe Warehouse

(100 reviews)

$$

This store is a little pricey for me, so I usually buy a shoe that's either on sale or clearance.read more

I went in today looking for Birkenstock clogs because the website said they had it available same…read moreday. I asked a blonde girl named Sofia for help and she was literally no help. I told her that they didn't have the size on the shelf I was looking for and she gave me the excuse, "if it's not on the shelf then we don't have it." She ended up walking with me to the section to see if she could order it online for me but ended up realizing that her system shows they do have the size in stock so she told me she would check (on her own free will) which I did appreciate. After 15 minutes of waiting, we noticed she was just going around the store doing other things like chatting with coworkers and opening/closing other boxes of shoes for fun so we realized she was literally just ignoring us. We decided to pay for the other shoes I had and I told the girl Jennifer at the register about the bad experience and how Sofia never came back to give us an update but Jennifer also didn't seem to care. I truly wouldn't have cared if they had them or not, the issue that really bothered me was Sofia didn't communicate effectively and left us waiting there for 15 minutes after she was clearly dilly dallying. All in all, gen z workers here who have no customer service or communication skills. I wouldn't recommend going if you need help bc they'll just give you a blank stare and offer no help/solutions on top of ignoring you.

Allbirds Outlet

Allbirds Outlet

(24 reviews)

$$$

Always am able to find something I want when I visit here. I came here to combine the necessity for…read moremy wife to buy shoes with the company being sold (meaning deeper discounts). The stars aligned and the prices were jaw droppingly low from previous purchases I've made here, online, and other outlet locations. The tough part here is having the the colors I want that are on sale and in my shoe size (10.5 - 11). Way too common and leaves a lot of colors that are not anyone's style really. The staff are super helpful and offer to help bring your stuff to the front if you're overloaded with boxes. They even offer to take out boxes for purchases to make carrying them outside easier. Good call! I was able to score a few pairs during this fire sale. Makes me sad to think they're clearing all inventory and wonder about the fate of this particular location even though the news articles mentioned this of 1 of 2 outlet locations staying open while the full price stores in the US close. I really hope this company is able to turn itself around and stick around. I've always really enjoyed how comfortable these are, even if they wear quickly and generate way too much static walking around the mall.

Lots of varieties and great prices. Always very friendly staff. Quick and accurate service too…read more Always good to come right before the outlets open: easier to park and lots of choices in colors and sizes. Especially close to holiday weekend, there would sometimes be 50% or 60% off at the sale rack. If you are patient enough to search though the boxes, you can get a great style and color. Highly recommend and would come again.

Crocs - shoes - Updated May 2026

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