Great customer service, they weee just super nice and helpful. Needed 3 bikes for Mother's Day weekend and they came through. I've been a loyal customer of theirs since the 80s. Go help out the local businesses! read more

We've been coming here for over a decade! Customer service is top notch. We traded in our last bikes and upgraded to Giant pedal assist e-bikes! We loved our last bikes but now love having the assist in which we can ride further and get help when needed going up steep inclines. Robert the owner is super friendly, humble and knowledgeable. He always listens to what we want and goes above and beyond. My husband recently surprised me with a metal basket but it didn't work out for me as I had something else in mind. We went to see Robert and he had no problem exchanging the basket and showing me options. I love options and how he wants to make sure his customers are satisfied. I absolutely love my new upgraded Top Peak Bike Bag. It slides in and off the bike rack mount. It even has a strap if I want to carry it as a bag. Today we went for a ride and I was able to pack all our yummy snacks in it. If you are looking for a honest local owned bike shop with awesome customer service and products run don't walk then you can ride your bike (: read more

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one word: SCAMMERS, everyone should avoid this place! My husband brought his electric bike here with a new set of tires he bought online asked them if they could change it for him they said yes but labor will be $130. It was in the shop for 4 days, didn't even start on it. We called and they said they can't do the tires for him unless he gets a brand new brake system for a total of $410! Like what? So we brought it to another spot down the street called "ELECTRIC BIKE CENTER" asked about the brakes they said there's nothing wrong with it and they changed his tires for $90. read more

We have been to the bike shop twice. One time for checking out and the other time for pumping. The owner is very nice. He treated my needs seriously. I will definitely go there to get my or my kid's next bike when it's time. read more

Hmmm. I wanted to like this place. I really did. They sell girl specific bikes (Liv by Giant) and I wanted them to service my little humans bike. Welp. It apparently a bike that is "safe to ride" needs 2.5 hours of work on it for a whopping $350. Given that the bike isn't worth that and they will not be making 100 mile treks on this bike, $350 per bike seems a little excessive. What got me is that the pricing on the website for a complete tuneup is listed as $130 right now. How did we get to $350? I'm a bit confused. Nonetheless, there are a few other places that I would rather go to that might not be so expensive. I wish them well. I love to see mom and pop stores excel. But, this just didn't add up for me. read more

Wonderful service , I dropped in to fix my brakes and gear and the bike was serviced in a reasonable amount of time as promised at a very good prices as well . read more

I took my scooter to Dublin Cyclery last week to get a flat tire changed out. The first guy I spoke to on the phone gave me some good advice. Most people when they buy an electric scooter probably don't realize how hard it is to change a flat tire on them as getting the wheel off isn't easy, as the brakes are hard to remove. Also bike repair shops don't typically have 10 inch spare tire tubes on them. He told me to install rubber tires on the scooter instead of air pressured tires then you never have to worry about a flat again. I took their advice and got it done. Now I won't have to worry about dealing with a flat again on the scooter. Highly recommend these guys for your bike & scooter repair needs. read more

I had a terrible experience at this shop. My kid bike only had a flat front tire, so I brought it in just to fix that. Next day, the staff called and said the brake system had a problem and that I needed to pay $150 for additional repair. I told them clearly that my brakes were working fine and I didn't want that service. When I came back to pick up the bike, I found that brake cable was broken, and it's not adjustable, cause the brakes were completely damaged. The staff claimed that the bike was already like that when I brought it in, which is absolutely not true. When I tried to explain, they refused to take responsibility and even asked me to leave the store. This was a very upsetting and dishonest experience. Instead of helping fix a simple flat tire, they damaged my bike and treated me disrespectfully. I would not recommend this shop to anyone. -------------------------------------------- Updated: I went to another bike repair shop, and after checking the bike, they confirmed that the wire was indeed pulled off, but the brake itself was fine. There were two reasons why my wheel couldn't move: 1. The brake pads on the front and rear wheels were install incorrectly (not a major issue, but it caused extra friction on the front wheel). 2. The brake pads were tightly stuck against the wheel, which prevented it from moving. They simply adjusted both sides of the brake, and the bike worked perfectly afterward. The $150 quote for brake repair seemed unbelievable to them as well, especially since the brake pads and system showed no visible issues. In the end, they didn't even charge me anything. read more

Huge thanks to Dublin Cyclery! They did some awesome work on my 25 year old BMX bike to get it road-worthy again. The staff is extremely knowledgeable and friendly. All the reviws about them knowing their stuff, especially the vintage stuff is 100% true. I won't go anywhere else after this. read more

Yes, they resolved my problem very quickly. They took me as a walk in without an appointment

These guys are awesome. We needed a rack solution for our kids' bikes, and we don't have a hitch. They helped us find the right one, ordered it, and helped us figure out how to get it set up. Happy to say that it worked perfectly and we have two happy kids! read more

Dublin Cyclery has been my go-to bike shop since 2017. I have an eclectic collection of seven ElliptiGO bikes, which some shops shy away from servicing. However, the team at Dublin Cyclery not only accepted the challenge with open arms but also expressed gratitude for the unique opportunity. Their approach has always been honest, supportive, and equitable, making every interaction a positive experience. In addition to their professional service, the staff is approachable and personable, creating a friendly and comfortable atmosphere for customers to engage in meaningful conversations. read more

Took an e-bike here and was quoted $160 to replace the wheel and a week to be completed. After a few days the quote changed to $250. We ended up taking it to another shop that and they completed the same work for cheaper and finished within an hour. Waste of time going here when there's other options. read more

Definitely know their stuff! Very friendly with small business personalization and care. Called them numerous times regarding selling my bike and they were so helpful! Visited for bike supplies and he gave me advice (dispelling advertising gimmicks) to help save me money! Will be going here from this point forward with my biking questions and needs!!! read more

Had a wonderful experience with Dublin Cyclery! I had a failed Reynolds Hub on my Canyon Spectral. Since Canyon is a Direct to Consumer retailer, I needed to work with a local bike shop to handle the repair. Danny and his team at Dublin Cyclery came through and showcased excellence in service with constant communication throughout the entire process. Carson and the rest of the crew got the bike repair completed and the post-repair tuning was top-notch, restoring it to perfection. Reasonable pricing and an exceptional, non-"big box store" atmosphere make Dublin Cyclery the ideal local bike shop. This is how bike shops should be! Grateful for the outstanding service--thank you, Dublin Cyclery! read more

We bought 2 bikes from here for myself and my daughter. For my daughter's bike, we were able to trade in an old bike that we had bought from another bike shop. She got a pretty cool road bike, suitable for her height. I was also able to buy a bike after my last one got stolen. The sales associates were extremely knowledgeable and helpful. I test rode the bike and it felt really comfortable. I did have to return twice to get the seat adjusted. They offer a free tune-up within a year of purchase. I would definitely recommend them for bikes. read more

Went to Dublin Cyclery to get some help with a new bike. Danny was extremely helpful. He was kind, patient, and super knowledgeable. Lucky to have this place as my local bike shop! read more

"Biker Baffled by Twisted Chain. Bike Shop Owner Untangles in 5 Minutes & Refrains from Calling Biker an Idiot." This morning, I was all ready to go on a trail ride. After fixing a flat, I discovered that the chain had a loop in it--sort of like a knot. Where did that come from? Naturally, being an engineer, I was obviously not responsible for this mess. It must be something wrong with the bike! The chain must be defective somehow. After struggling with this puzzle for about a half hour, I swallowed my pride and took it over to Dublin Cyclery. I figured Robert, or one of his gang of technicians, would fix it in five minutes, and I was correct. Even though the shop was not even open, the owner, Robert, went out of his way to come outside and help me. Then, he did not even want to charge me anything! Needless to say, I paid him anyway. How does that quote go? "A workman is worthy of his wages." Robert saved me hours of frustration. It turns out that this mishap happens occasionally. It has to do with putting the chain on wrong when it is off the sprocket. I still don't quite understand how this happened. I'm pretty sure it's the bikes fault. Every experience at this bike shop has been wonderful. I love patronizing our local bike shop, and I purchased my mountain bike here. The folks here are professional and friendly as well. A great combination! read more

They changed brakes on my sons bike. And did a few other things . The service was good

Took my old Fuji in to ask questions about how to get it assembled, Robert helped me out with all the measurements and answered all the questions I had about making a fixie. Even took my old crankshaft out because I didn't have the tools. I'm getting a lot of custom parts, but he definitely got the ball rolling for me. read more

Simple purchase: I needed some tubeless tyre sealant. I could buy two of the two-ounce bottles, or one 32-ounce bottle. So I bought the large bottle and it will probably last me the rest of my life. BUT THIS: The man who helped me, a slender but robust man with a red-orange beard, brought me the jug of Stan's, but also brought me an empty two-ounce bottle that I could use to measure and dispense the sealant from the larger container. It was a very thoughtful gesture on a small sale, but it sure left me feeling great about Dublin Cyclery! Thank you! read more

Dublin Cyclery - Bikes Near Me - Dublin, California

Walking off my late lunch with my son, walked in was immediately greeted asked if we needed assistance with anything or were interested in anything, all of the staff were helpful and very informative of what they have. Few workers in the back jokingly and working on bikes on rack I guess for basic maintenance, they seemed happy to be there. Genuinely felt the staff was up to par and knowledgeable in everything they offer may have to venture back to upgrade my sons bike, and possibly get my bikes chain replaced or serviced since there seems to be rust on them. I like coming to shops like this, friendly staff, knowledgeable staff always a plus bikes $-$$$$ depends on what your buying service ***** just overhearing conversations by staff in their workplace feel confident in their work ambiance **** allot of high end bikes and some premium bikes all look in working order, few custom bikes on display outside, especially the 3 wheel extended tricycle read more

Dublin Cyclery - Bikes Near Me - Dublin, California

I messed up the brakes on my ebike and needed some help. These guys were super cool and did a great job with the repair. They'll have my business going forward. Also a cool collection of bikes to browse. read more

This shop is friendly and helpful and eager to share information. They are very accommodating to test ride bikes. I've purchased bike parts and have had some service performed, which I was satisfied with. read more

If you love bikes and bike riding, you will love this store! If you just need a bile or something for your bike you will love it too! :) Every crew member here is very knowledgeable and very helpful. Their love and expertise shines through what they do and how they do it. We came here to get a new bike for my daughter (she outgrew her old bike). She tried three bikes multiple times. The associate who helped us was so knowledgeable and so understanding with what we needed! She explained the features of the bikes that she thought would be a good fit (such as bar height, distance from seat to handlebar, speed controls etc), went through how their warranty works and what to do if we need repairs or tuneups. There was completely no pressure and she was fully present with us the whole time - such a rare experience in our time :) Then the mechanics made sure the bike was in perfect condition by double checking everything, including all tires, seat height, and seems like every screw. It took about 10 minutes and it was great to have this done! Couldn't be happier with the whole experience! This is a new favorite place for everything related to bikes for our whole family! read more

Support local businesses!! Dublin Cyclery is the place to bring your bikes for service and repairs! Very professional and knowledgeable, and their pricing is very reasonable. I had them do a tune up, replace my brakes and brake pads, change grips and upgrade from grip shifters to thumb shifters. Everything was done as expected and on time. Did a short ride and everything was so smooth, it felt new again! Thanks Dublin Cyclery! Will continue bringing my bikes here when they need some care! read more

I happily purchased this Liv Avail 3 from Dublin Cyclery. From start to finish, I was helped through the process. Shout out to Kris and Cody for their help answering all my questions and getting me out on the road to zoom zoom zoom here in the wonderful East Bay! read more

Dublin Cyclery - Liv Avail 3 - Bikes Near Me - Dublin, California

Had a very awesome experience here getting a bike for our 5yo son. Carson helped us and answered all of our questions, helped us pick a bike for him with his growth in mind, and in no way did I feel try to upsell us on anything. He was cool from the first interaction to the end. Would be coming back here again anytime we want anything bike related. read more

This place is sweet. Upgraded my old blur to a Sram 12x speed . They did a fantastic job and fair prices. Noah rocks. Thanks guys read more

Dublin Cyclery - Bikes Near Me - Dublin, California

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These guys are super informative, friendly, and helpful. Every time I come in they seem eager and ready to accommodate whatever needs I have. Highly recommend. read more

Horrible customer service, young staff and management need training. To pride your self on being the oldest shop in Dublin is mind boggling with the service and lack of respect given at this establishment. Hopefully this review enables and gives new customers a better experience. If you and your owners need help training on customer service I can help you be more professional and in the end increase business not lose business. Just saying! read more

It's true that you want a bicycle, you can find a bicycle store to sell one to you. So if this is the case, why should Dublin Cyclery earn 5 stars? There is something that I found in abundance here and not at the other 4 locations, I shopped at previously - customer service! Yes, good old fashion customer service. You know, the kind when the people who work there listen to your needs and truly try to offer solutions that fit your lifestyle, budget, and health goals. Big box stores may save you a couple dollars but usually there's no one that can offer advice or repairs. These guys, especially Todd was of incredible help in making the decision to step up my game a little and get a hybrid bike with disc brakes. Comparing my new bike to my previous one, my average speed increased 10%+ over my same route! PROS: individual help, good selection, fair pricing, knowledgeable staff that are also bike enthusiasts, first tune up included, as well as minor adjustments ( appointments highly recommend), easy access and parking. CONS: can get busy, limited lower cost options, appointments needed but understandable. BOTTOM LINE: if you prefer to have a knowledgeable guide and not necessarily looking for the least expense route, I really recommend you at least include Dublin Cyclery when shopping for a quality bike. read more

Dublin Cyclery - Not the top of the line but really fit my needs, budget and fitness goals. I found myself, riding faster and further! Thanks Todd! - Bikes Near Me - Dublin, California

So friendly and accommodating. Came in to trade my old bike and picked up a new one. Their customer service is too tier. They were patient and answered any questions I had. I strongly recommend Dublin Cyclery for all Giant mountain bike needs. read more

I went to Dublin Cyclery for tubes and new pump. I got tube with shorter value that did not work so I went back to replace. Cody helped me find the tube with long value and processed the refund of used tube. Great service and I will definitely go back for all my bike needs ! read more

Very good customer service. Nice staff. We got our new bike and they delivered it in perfect condition.

I just bought a new Giant Trance E-bike from Dublin Cyclery, what an amazing experience on all counts! I was greeted immediately when entering the store and everyone I spoke with was friendly, knowledgeable, and just genuinely nice people! Robert handled my sale and covered all aspects of the bike with me. He had his tech adjust the suspension for my weight and supplied all the goodies I'd need to be off and running with my new e-bike! I wholeheartedly recommend this shop to anyone looking for a new bike at a fair price. Reminds me of the good ole days when great personal service was the norm. Thank you Robert and team! read more

Dublin Cyclery - Bikes Near Me - Dublin, California

Amazing curb side service! This place has a nice shaded area for waiting and are quick to get customers through the line, so short wait time. They give a fair and quality assessment of your bike issues. They took my bike right in, which needed and new chain and some general fix-up and it was completed by the estimated time. My bike looked and functioned great!! This place is a hidden gem! read more

Came out to Dublin Cyclery because i needed a longer brake cable for my Nexus 3-speed shifter. I was helped right away and was given a price without installation. The price was a little more than I thought, but since I was already there, decided to go ahead and buy it. Although they were very helpful and had a lot of selection, my local shop was much cheaper for the parts + installation! Service and selection was good, but the pricing gives it 4 stars. Would definitely come here again if I'm over in the area! read more

Awesome customer service and kept me updated on my e-bike repairs. The shop folks were informative and explained what was needed so that I could make an informed decision on the priority or repairs (brakes, parts/ fittings, new tire). read more

Great local bike shop. Has a fair number of both new and used bikes for sale, and will buy back their kids bikes when you out grow them.