Thank you for fixing my bike! This provide excellent care to restoring my tires. My bike is old…read moreschool so I was ecstatic when they were able to fix it. Also, thanks to my husband to taking it there! Nice people to work with and reasonable price.

I'm disappointed with my experience at Tracy Cyclery. My bike is my only means of transportation,…read moreand I rely on it to commute about 6 miles to work every day. After getting into a car accident on my way to work, I needed my rear wheel replaced, so I brought it to Tracy Cyclery. When I dropped it off, I was told vaguely that someone would call me with more details. After about a month with no update, I called them myself and was told that my bike had essentially just been sitting on a shelf. I agreed to have the necessary parts ordered and was told it would be ready for pickup in about a week. Two weeks later, having heard nothing, I called again. I was then asked if I wanted the parts ordered. I explained that I had already spoken with someone two weeks earlier and had already agreed to have them ordered. I was told, "I guess it just slipped through the cracks," and was assured that I would receive an update soon. After another week and a half with no response, I called again and was told the bike still wasn't ready. At that point, I decided to pick up my wheel and take it somewhere else for service. When I came in today to pick it up, I was hoping to have a respectful conversation and simply have my concerns acknowledged. Instead, the owner argued with me about the situation, completely shut me out, and ultimately turned his back on me while I was trying to explain my frustration and seek some understanding. After weeks of having to repeatedly follow up myself, I found that response extremely disappointing and unprofessional. I understand that mistakes happen, especially at a small business. What was most frustrating, however, was having to initiate every follow-up myself and repeatedly discovering that little or no progress had been made. Given that this bike is my only transportation, the lack of communication and job tracking had a real impact on me. I hope this feedback helps improve communication, repair tracking, and customer service in the future. I ultimately had to take my business elsewhere. If you value your time, money, and quality service, do not go here.

Great customer service, they weee just super nice and helpful. Needed 3 bikes for Mother's Day…read moreweekend and they came through. I've been a loyal customer of theirs since the 80s. Go help out the local businesses!

Been going here for over 15 years. Get a tune up every year or two. They always do a nice job.read more

I can't say enough great things about AJ and his shop! My partner and I were looking for a new road…read morebike and decided to check out AJ's Family Cyclery, even though it's a smaller, newer shop compared to larger corporate stores like Trek or Mike's Bikes. Being right across the street from our neighborhood, we figured it was worth a visit--and we're so glad we did! From the moment we walked in, AJ welcomed us with enthusiasm and genuine positivity. His customer service has been exceptional throughout our entire bike-buying journey. He took the time to understand what we were looking for, let us test ride a road bike, and patiently answered all our questions. Then, he casually suggested we try out one of his electric mountain bikes, given the great trails in the area. We took him up on that offer--and wow, are we glad we did! That test ride completely changed our minds, and we quickly realized an e-mountain bike was the perfect fit for us. AJ is incredibly patient, knowledgeable, and transparent. He spent hours helping us explore different options without ever making us feel pressured to buy. Unlike most bike shops that limit test rides to their parking lot, he let us fully experience both road and electric mountain bikes, which made all the difference in our decision. On top of that, he has been super responsive--even outside of business hours--via text, email, and social media. Thanks to AJ, we found the perfect bike that not only fit our needs but also came in well under budget without sacrificing quality. His passion for what he does shines through in every interaction, and his commitment to customer satisfaction is truly unmatched. Working with him has been an absolute breath of fresh air--you just don't find this level of service anywhere else. If you're considering buying a bike, do yourself a favor and visit AJ's Family Cyclery. Not only will you get expert guidance and outstanding service, but you'll also feel great about supporting a genuinely good person and his small business. He absolutely deserves all the success coming his way!

I almost bought my kids bike helmets off Amazon and at the last minute decided to check local…read morefirst. I didn't even realize this bike shop was there. The service I received was beyond five stars. AJ not only advised me on the best helmets for my kids but he also helped convince my son (7 years old) the importance of wearing a helmet. We always talk to our son about this but hearing it from a different (maybe cooler, lol) male has really helped the message stick. I HIGHLY recommend this bike shop! Thank you, AJ!

I had two bikes that needed repairs, and Doug's mobile service made everything incredibly easy…read more Doug arrived on time, diagnosed the issues, and had both bikes repaired in one visit. The work was high quality, the pricing was fair, and the convenience of having the repairs done at home was unbeatable. I highly recommend Doug to anyone needing bike repairs. Thanks again Doug! We will definitely use you for any future repairs and will not hesitate to refer you to family and friends.

He arrived on time. He was quick, efficient, taught me a few things and was nice enough to do a…read moreminor repair on my husband's bike along with some valuable info for future reference. HIGHLY recommend him.

Great place to get an ebike. Great selection of bikes. They redeem AVA rebates here. Helpful staff…read more Might be busy at times.

This is a brand new business in the heart of Dublin. It's across from the post office and car wash…read more So whilst your car is getting washed you can come over here and buy a new bike. Next door is the specialty wine business. I was warmly greeted by the friendly staffer, who explained some of the bikes they had for sale. It's a little spartan inside, so don't expect a lavish interior. Nevertheless they have a good assortment of inexpensive ebikes for sale. Almost all of them are the motor in the hub design. And most are $2,000 or less. Thanks for opening this specialty business in the heart of dublin. I think it will be a real asset to our community.

I had a flat on my last ride and needed it repaired.Requested a quote got a response quickly.Eric…read moreand his colleague showed up on time. Requested a tune up seeing that my bike had never had one.Bike was evaluated quickly , suggestions made .Work was preformed quickly and without an issues. Great to have a service like this given the current state( Covid). I HIGHLY recommend this service if you're in need of repairs. Thanks Eric

George arrived THREE DAYS LATE to our service appointment, and showed up like nothing happened. No…read moreownership from George or management. "Oh, that's what I had on my calendar." Gaslighting business.

My sister and I had a fun day riding around the Livermore wineries and stopping to sip here and…read morethere. The bikes were in good condition, easy to use, and the throttle came in handy on the hills. Our only glitch was that our reservation for the bikes was set for 10:30 AM but Pedago doesn't open til 11, which was confusing.

Always a great experience renting, or repairing bikes with the Pedego team. Friendly, fair and fun…read moreto rent their world class bikes. Also great place to purchase a bike from as well. Recommend them for a great day of riding in the vineyards.

Easy and smooth service, they fixed my bike at a low cost and was done in a few days, thank you!read more

Back during Covid bikes were impossible to buy new and I had wrecked my bike. I went in to see…read moreBrian at the original Lodi Cyclery. He happen to have a frame that match my size hanging on the wall. He said I cannot find a new one for you, but I can build you a nice bike and he did. Soon after I rode out on a beautifully rebuilt Pinarello road bike. All of his employees through the years have matched Brian's help and care. And now with this bike shop downtown, it is especially great during farmers markets. They have live music, a great assortment of beer, wine and coffee and even popcorn and avocado toast. Take care of Lodi Cyclery because they definitely takes care of us here in Lodi! ‍

Have not got any work done yet by them, but they responded to an inquiry even in their day off. I…read moream definitely going to use them for any other work I may need .

The camp used to be good but there is a complete lack of discipline this year. There is a lack of…read moreoversight from the camp staff, and group of kids were bullying others on an ongoing basis. At one point, the kids were fighting with one another with rocks. Even after being spoken to, the kids were allowed to retaliate further by urinating right next to another group of kids who were eating snacks. This was acceptable behavior. The camp counselors were also allowed to jump on their bikes over the kids heads. Again, this was seen to be acceptable. We will not be returning to this camp.

Went to get some training wheels adjusted. Lost cause on that, not with anything with the shop we…read morejust talked it over and realized it was just how they were and try something else. But with that, gained a new cycle shop. Service was nice, nice conversation. Bought some items that I needed anyway and wanted to show my appreciation for the advice regardless of the training wheels. Definitely try this shop out. Had some nice bikes in there too

These guys are so awesome. They really know their stuff…read more I've heard that they know how to build wheels from scratch, which is a lost art. I went in there for a very obscure part and they managed to find it with like three minutes until closing time. It was this washer that is part of my front fork assembly, one of those washers that keeps the wheel from falling out even if the skewer comes undone. Anyway, they had it, they gave it to me for free, and it just made me realize that places like this are amazing and rare and we should definitely support them. So I do! And so should you. Next time I'll buy something that cost more than $0... (I did throw some money into the tip jar)