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    First Mile Cycle Works

    4.9 (36 reviews)
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    Just got my bike tuned up at First Mile. I couldn't believe how smooth it rode today! Great job First Mile! My bike rides like new again!!!

    Sending it on one of the bikes they keep in tiptop shape for me!
    Kevin B.

    There's a reason these guys get such great reviews because this is an awesome Bike shop! Everyone here is really nice and the mechanics are super knowledgeable and the turnaround on bike repairs is usually just one to two days which is awesome but I don't have to be sitting waiting on Repair! Super glad I found them and I am a very regular customer now.

    Ibis Ripley as refreshed by First Mile
    M L.

    This is the best LBS (local bike shop) anyone could ask for. Having them open here in Lafayette has been a godsend. They turn repairs quickly, sell an ideal range of bikes, and answer questions without attitude. Trust me, these guys COULD have an attitude; they have tons of experience and are all rad riders themselves. But they are friendly, from kids to adults, novices to pros, and so on. Do yourself a favor and stop by when you are in the area.

    Specialized levo comp
    T M.

    Best place to do business with. We went to the store searching for a specific bike, and we walked out of the store with the bike that we were looking for. Thank you for such great customer service.

    At the shop
    Christopher C.

    I absolutely love this local shop!!! Excellent selection of bikes and gear. Top rate service and Super personable staff. Carey, Josh, and Dave are very helpful, knowledgeable and just downright real dudes with no attitude. What more could you want from a bike shop? No higher than thou arrogance that you get at some places. I went in on a Saturday morning and had some work done on my bike and they were able to do it right away! Very rare these days!

    Vintage Klein

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    6 months ago

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    Carey P.

    Thanks so much for the review, Mei!

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    1 year ago

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    Carey P.

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    8 months ago

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    Carey P.

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    1 year ago

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    Carey P.

    Thanks so much, DC! We really appreciate your review and support.

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    1 year ago

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    Carey P.

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    1 year ago

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    Carey P.

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    10 months ago

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    Carey P.

    Thanks Dave! We’re stoked you’re stoked!

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    2 years ago

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    Carey P.

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    1 year ago

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    Carey P.

    Thanks so much for the great review, Lucian!

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    2 years ago

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    Carey P.

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    3 years ago

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    Carey P.

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    1 year ago

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    Carey P.

    Thanks so much, Arne! We love seeing you around the shop.

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    3 years ago

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    Carey P.

    Any time, Cindy! I’m glad we were able to help you out.

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    3 years ago

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    Carey P.

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    3 years ago

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    Carey P.

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    3 years ago

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    Carey P.

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    4 years ago

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    Carey P.

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    3 years ago

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    Carey P.

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    5 years ago

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    3 years ago

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    Carey P.

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    4 years ago

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    Carey P.

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    5 years ago

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    5 years ago

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    3 years ago

    Recently received top notch service. These guys are real pros, honest, fair, high-quality and do great work. Highly recommend!

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    Carey P.

    Thanks so much, Scott! We’re stoked you’re stoked.

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    5 years ago

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    5 years ago

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    3 years ago

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    Carey P.

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    5 years ago

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    3 years ago

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    4 years ago

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    Carey P.

    Thanks so much, Alex!

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    5 years ago

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    Ask the Community - First Mile Cycle Works

    Review Highlights - First Mile Cycle Works

    Carey and Dave could not have been nicer, doing the work while I waited (at Starbucks across the street).

    Mentioned in 9 reviews

    Read more highlights

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    Sharp Bicycle

    Sharp Bicycle

    (168 reviews)

    $$$

    Avoid this shop. My…read moremother brought her scooter in for Tektro brake service -- a brake bleed and caliper replacement that was supposed to be handled under manufacturer warranty (and was paid for by the mfg). Sharp completed the repair and returned the scooter. Within a week, the brakes were failing again. The system clearly had not been bled properly the first time. We brought the scooter back expecting them to correct their own mistake. Instead, when we came to pick it up, they demanded another $150 to finish the repair they failed to do correctly the first time. No phone call. No estimate. No authorization. Just a bill presented at pickup for fixing their own workmanship. For context, I'm not someone who doesn't understand how bike service works. I ran a bike repair shop for 6 years,raced professionally, and bleeding brakes is basic service work. When a shop does a repair incorrectly and the brakes fail within days, a reputable shop fixes the problem. They don't try to charge the customer again. After talking with others in the industry, this experience unfortunately lines up with the shop's reputation. The owner has reportedly lost the ability to carry certain brands over the years because of issues like this. After dealing with them firsthand, that doesn't surprise me. If you want a shop that stands behind its work, communicates before charging you, and doesn't try to bill you for fixing their own mistakes, look somewhere else.

    I'm not coming back again after the last talk I had with the staff…read more My Ebike started having loud braking problems while coming to a full stop. Since this bike shop happens to be close by, I walked it on down to have them inspect and or repair the brakes if necessary. After a few minutes discussing the brake problem, the lead technician informed me he will not be taking the bike in due to the Ebike potentially being falsely labeled UL certified. I did not have the keys at the time I walked in to remove the battery. He said too to come back another time when the battery wasn't inside. I've been to other bike shops for similar reasons and not once did they bring this issue up on any other occasion. After doing a brief deep dive into UL's website, I did find the electrical components (Bafang) to GoTrax's Ebike to be indeed accredited. Turning a customer away without attempting to verify the bike's safety isn't good customer service. I personally would never do that to a potential willing to pay customer. Buyer beware, don't come here.

    R & A Cycles

    R & A Cycles

    (41 reviews)

    Huge shout out to R&A needed a new crank set for my BMC road bike everywhere was gonna take a few…read moreweeks as I had a century, but they had one in stock and was able to put it on right away and walked away cheaper than it was everywhere else

    I really like the bikes this shop carries, but the service reputation unfortunately proved true…read moreduring my visit last weekend. Shoutout to Eugene for convincing me to spend my $15k somewhere else. I recently had a bike destroyed in a bike-car accident, so I went to RA planning to buy a helmet and potentially a new bike. When Eugene asked what brought me in, I told him I needed a helmet and was looking at bikes since mine had been destroyed. He laughed and asked if I was planning to just walk around wearing a helmet. After I explained the accident, he apologized. I mentioned I liked the Dogma X and said my budget was around $12-13k (I was realistically open to $15k). His response was: "That's out of your price range. Let's look at something cheaper." When I repeated that I liked the bike, he ignored it and moved on. Then he asked my bike size. I had just been professionally fitted at Innersport and was recommended a 49 frame. When I told him that, he laughed and said, "I'm sorry, but you're not a 49." When I told him I had just been fitted, he responded, "I can't imagine anyone recommending you a 49. I'm not entertaining that you're a 49." I had to pull up my fitting measurements before he reluctantly admitted I could "pass as a 49." The whole interaction was belittling and embarrassing. I've heard people describe the shop as having a "bro" culture that can feel unwelcoming, and that's exactly how this experience felt. In the end, I left without buying anything and instead went to Capdata in Concord, where I ordered a Factor Ostro VAM with SRAM Red, a helmet, and other gear. RA carries beautiful bikes, but if you're looking for respectful service, my experience suggests you may want to shop elsewhere.

    Rivendell Bicycle Works

    Rivendell Bicycle Works

    (55 reviews)

    $$$

    My husband has been wanting to come here ever since he bought his first Riv 3 years ago! We stopped…read moreby on a Saturday, and it wasn't too busy! It's an amazing-looking shop, and it was cool to see so many Rivs everywhere inside!! We had a great time chatting with Grant and Harry, and Grant had me test ride a few of the bikes which was fun. (Might've convinced me to get my own Riv.....) We will definitely be back to visit next time we are in the Bay! These are great quality bikes, and you'll get some great customer service along with them!

    Although I've never been in person, and have only ordered online, the staff at Rivendell is some of…read morethe most courteous and knowledgeable retailers in the world of alt-cycling. Will has always provided great service to me anytime I've had a question via email or needed help with an order. Riv doesn't stock a lot, but what they do stock is really all you need. Everyone there uses what they stock on their site, and will share their firsthand experience with all of it. My Rivendell got me into cycling again for the first time since college, and the non-competitive and non-judgmental staff at Riv is a breath of fresh air compared to your local big three dealership. Don't spend that next $5k on a carbon roadie, take it and put it toward a Rivendell. It'll be the best purchase in your cycling career. You'll probably be so free of regret, you'll start buying Rivendells for your family--at least I did!

    First Mile Cycle Works - bikes - Updated May 2026

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