Cancel

Open app

Search

Hank & Frank Bicycles

3.7 (171 reviews)
ModerateBikes
Open 10:00 am - 6:00 pm

Hank & Frank Bicycles Photos

You might also consider

More like Hank & Frank Bicycles

Recommended Reviews - Hank & Frank Bicycles

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Shane R.
33
177
13

1 month ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 months ago

Business owner information

Photo of Frank D.

Frank D.

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Owen S.
61
56
35

2 years ago

Business owner information

Photo of Frank D.

Frank D.

Helpful 1
Thanks 0
Love this 0
Oh no 0

1 year ago

Great bike shop the people that are very friendly. I asked for free chains and they gave me a box full of them.

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Dan N.
0
20
1

2 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

1 year ago

Phenomenal customer service - very generous at helping to problem solve e-bike battery issues. This store is a communty asset!

Business owner information

Photo of Frank D.

Frank D.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Frank D.

Frank D.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ricardo D.
2
145
160

6 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

3 years ago

Business owner information

Photo of Frank D.

Frank D.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Frank D.

Frank D.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 4
Thanks 0
Love this 1
Oh no 0

3 years ago

Business owner information

Photo of Frank D.

Frank D.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Y R.
0
4
6

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Max H.
0
60
14

5 years ago

Helpful 3
Thanks 0
Love this 1
Oh no 1

5 years ago

Helpful 3
Thanks 0
Love this 2
Oh no 0

4 years ago

Very nice staff. Needed an uncommon screw for my shifter which had fallen out, and they had one that fit in their parts bin.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Frank D.

Frank D.

Thanks for this great review Bart! Frank

Helpful 0
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Erin O.
79
89
66

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ivy S.
142
2169
6181

13 years ago

Business owner information

Photo of Frank D.

Frank D.

Thanks for giving us another shot Ivy, we appreciate your business.

Helpful 7
Thanks 0
Love this 7
Oh no 0
Photo of Shaun T.
909
28
26

13 years ago

Helpful 5
Thanks 0
Love this 1
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Michael D.
64
136
119

15 years ago

Business owner information

Photo of Frank D.

Frank D.

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Ron O.
30
43
49

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ct V.
0
39
0

6 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Myra A.
18
12
0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

Page 1 of 5

Ask the Community - Hank & Frank Bicycles

Review Highlights - Hank & Frank Bicycles

I have to make special mention to Josh, Frank and Steve who always make me feel welcome and a part of.

Mentioned in 8 reviews

Read more highlights

You might also consider

Sharp Bicycle

Sharp Bicycle

3.7(168 reviews)
0.7 mi
$$$
Family-owned & operated
35 years in business

Avoid this shop. My…read moremother brought her scooter in for Tektro brake service -- a brake bleed and caliper replacement that was supposed to be handled under manufacturer warranty (and was paid for by the mfg). Sharp completed the repair and returned the scooter. Within a week, the brakes were failing again. The system clearly had not been bled properly the first time. We brought the scooter back expecting them to correct their own mistake. Instead, when we came to pick it up, they demanded another $150 to finish the repair they failed to do correctly the first time. No phone call. No estimate. No authorization. Just a bill presented at pickup for fixing their own workmanship. For context, I'm not someone who doesn't understand how bike service works. I ran a bike repair shop for 6 years,raced professionally, and bleeding brakes is basic service work. When a shop does a repair incorrectly and the brakes fail within days, a reputable shop fixes the problem. They don't try to charge the customer again. After talking with others in the industry, this experience unfortunately lines up with the shop's reputation. The owner has reportedly lost the ability to carry certain brands over the years because of issues like this. After dealing with them firsthand, that doesn't surprise me. If you want a shop that stands behind its work, communicates before charging you, and doesn't try to bill you for fixing their own mistakes, look somewhere else.

I'm not coming back again after the last talk I had with the staff…read more My Ebike started having loud braking problems while coming to a full stop. Since this bike shop happens to be close by, I walked it on down to have them inspect and or repair the brakes if necessary. After a few minutes discussing the brake problem, the lead technician informed me he will not be taking the bike in due to the Ebike potentially being falsely labeled UL certified. I did not have the keys at the time I walked in to remove the battery. He said too to come back another time when the battery wasn't inside. I've been to other bike shops for similar reasons and not once did they bring this issue up on any other occasion. After doing a brief deep dive into UL's website, I did find the electrical components (Bafang) to GoTrax's Ebike to be indeed accredited. Turning a customer away without attempting to verify the bike's safety isn't good customer service. I personally would never do that to a potential willing to pay customer. Buyer beware, don't come here.

Photos
Sharp Bicycle
Sharp Bicycle
Sharp Bicycle

See all

R & A Cycles

R & A Cycles

4.2(41 reviews)
2.1 mi

Huge shout out to R&A needed a new crank set for my BMC road bike everywhere was gonna take a few…read moreweeks as I had a century, but they had one in stock and was able to put it on right away and walked away cheaper than it was everywhere else

I really like the bikes this shop carries, but the service reputation unfortunately proved true…read moreduring my visit last weekend. Shoutout to Eugene for convincing me to spend my $15k somewhere else. I recently had a bike destroyed in a bike-car accident, so I went to RA planning to buy a helmet and potentially a new bike. When Eugene asked what brought me in, I told him I needed a helmet and was looking at bikes since mine had been destroyed. He laughed and asked if I was planning to just walk around wearing a helmet. After I explained the accident, he apologized. I mentioned I liked the Dogma X and said my budget was around $12-13k (I was realistically open to $15k). His response was: "That's out of your price range. Let's look at something cheaper." When I repeated that I liked the bike, he ignored it and moved on. Then he asked my bike size. I had just been professionally fitted at Innersport and was recommended a 49 frame. When I told him that, he laughed and said, "I'm sorry, but you're not a 49." When I told him I had just been fitted, he responded, "I can't imagine anyone recommending you a 49. I'm not entertaining that you're a 49." I had to pull up my fitting measurements before he reluctantly admitted I could "pass as a 49." The whole interaction was belittling and embarrassing. I've heard people describe the shop as having a "bro" culture that can feel unwelcoming, and that's exactly how this experience felt. In the end, I left without buying anything and instead went to Capdata in Concord, where I ordered a Factor Ostro VAM with SRAM Red, a helmet, and other gear. RA carries beautiful bikes, but if you're looking for respectful service, my experience suggests you may want to shop elsewhere.

Photos
R & A Cycles - My new Cervelo Soloist at Point Reyes Station

My new Cervelo Soloist at Point Reyes Station

R & A Cycles
R & A Cycles

See all

Rivendell Bicycle Works

Rivendell Bicycle Works

4.9(55 reviews)
2.6 mi
$$$

My husband has been wanting to come here ever since he bought his first Riv 3 years ago! We stopped…read moreby on a Saturday, and it wasn't too busy! It's an amazing-looking shop, and it was cool to see so many Rivs everywhere inside!! We had a great time chatting with Grant and Harry, and Grant had me test ride a few of the bikes which was fun. (Might've convinced me to get my own Riv.....) We will definitely be back to visit next time we are in the Bay! These are great quality bikes, and you'll get some great customer service along with them!

Although I've never been in person, and have only ordered online, the staff at Rivendell is some of…read morethe most courteous and knowledgeable retailers in the world of alt-cycling. Will has always provided great service to me anytime I've had a question via email or needed help with an order. Riv doesn't stock a lot, but what they do stock is really all you need. Everyone there uses what they stock on their site, and will share their firsthand experience with all of it. My Rivendell got me into cycling again for the first time since college, and the non-competitive and non-judgmental staff at Riv is a breath of fresh air compared to your local big three dealership. Don't spend that next $5k on a carbon roadie, take it and put it toward a Rivendell. It'll be the best purchase in your cycling career. You'll probably be so free of regret, you'll start buying Rivendells for your family--at least I did!

Photos
Rivendell Bicycle Works - Picked up some nice bar tape, and checked out some cool steel frame bikes.

Picked up some nice bar tape, and checked out some cool steel frame bikes.

Rivendell Bicycle Works
Rivendell Bicycle Works

See all

Hank & Frank Bicycles - bikes - Updated May 2026

Loading...
Loading...
Loading...