Great customer service, they weee just super nice and helpful. Needed 3 bikes for Mother's Day…read moreweekend and they came through. I've been a loyal customer of theirs since the 80s. Go help out the local businesses!

I brought my Schwinn bike in for a general service. I love my bike. I try to ride about 3 times a…read moreweek, each time 20 or more miles. I tried to fix some things on my own and produced some problems. Robert was very nice and told me he could fix everything. He had told me it would probably take about 2weeks because he was pretty busy. He called me 3 days later to tell me my baby was fixed. Thanks awesome job

Great place to get an ebike. Great selection of bikes. They redeem AVA rebates here. Helpful staff…read more Might be busy at times.

Went in today and bought a Juiced e-bike and payed a good amount for it. The bike was pre-assembled…read moreby the shop, we rode it around in the parking lot and it seemed fine. This is the first preassembled E bike I have purchased so when I got it home, I wanted to check and make sure everything was correct and tight, it wasn't. The people that work there seem nice enough, but you could tell they just throw these bikes together in a rush, I found multiple bolts and fasteners loose, including the clamps for the front wheel and the front brake caliper was not routed correctly and the hydraulic line was rubbing on the rim. If I didn't inspect this I could've had a major incident with this bike . I'm happy with a bike just not the assembly job. If you want to purchase a bike here they have multiple brands and a good selection, but make sure if it's preassembled you check everything before you take it out on a long ride.

He did a great job in fixing my loose crankset. And he…read morecleaned my roadbike and looked like Brand new!!! Higly recommended!!! Thanks Tom

This review is long overdue. I want to thank Tom for working on my kid's bike. I reached out to him…read moreto ask if he can work on the bike. Mind you, this is not an expensive bike. It's not a Cannondale, Specialized, or Trek. Our bike is a Huffy.. yes, a Huffy. It's my kid's first bike and it's special to him. Tom was great. He answered quickly to my query and after a few questions back and forth, we agreed to have the work done. I went to his place to drop off the bike. He told me that he doesn't discriminate when it comes to bicycles. He works from his garage and he showed me the types that he works on.. from our Huffy to some high end custom ones that I don't even know. A quick chat of his previous career and his transition to his current hobby tells you of his passion for bicycles and more importantly, bicyclists. He charged me basically for labor and it was more than fair. The part didn't cost that much so it was a no brainer over a new bike. All in all, he's a great guy who works on bikes, no matter what type. His fees beats shops and overall a great experience. My boy now rides his bike all the time.. just in time for summer. Thank you!

I had an awesome experience working with Brian at Trek. I came in with a lot of questions and ideas…read moreabout how I wanted to set up my bike, and Brian took the time to really understand my riding style instead of just trying to sell me upgrades I didn't need. He helped me dial in my Trek Fuel EX 9.8 with recommendations that actually made a difference for the type of riding I do. We discussed geometry adjustments, tire choices, cockpit setup, and overall fit. Brian rides himself and clearly knows what works in the real world, not just on paper.

I first went to Trek: Dublin several weeks ago after figuring out which bike I wanted for my son's…read morefirst adult sized bike. I assumed I knew what size, but Mike had him try out a few sizes and he was actually a size up, which is great for longevity. They even were able to customize the bike a bit for his arms and size. My son LOVES his new bike. Fast fwd a few weeks. I have an electric bike (different brand) that was in desperate need of a brake job. Turns out, this shop will service any brands. I got it back today, and I don't think my brakes have ever worked this well, even when I first bought the bike. Their crew are knowledgable, willing to help and explain. Servicing was prompt and affordable. I am stoked to have a new goto bike shop this close to home.

Had a great experience with a bike fitting with Dean today. Dean was very experienced in…read moreperforming the bike fitting and friendly. Dean was interested in what type of riding I do and issues I was having with cycling. He performed measurements, took photos and videos of how I ride and what could be done to improve my setup on my bike.

I went in to get a tire patched, but their barcode system wasn't working. Since I didn't have any…read morecash on me, they completely covered it and gave me the service for free! Who even does that anymore? It really goes to show the incredible hospitality and genuine care you only find at local businesses. I couldn't be more grateful!

Love to see a 1 man job pulled off so well. Thanks for the tips Nick. Even though the bike wasnt…read moresalvageable I was able to get another at a good price with his professional help.

Nick did an excellent job building my new Orbea bike right out of the box. Everything was assembled…read moreand adjusted perfectly, and the bike rides great. He was professional, knowledgeable, and took the time to answer my questions. I really appreciate his attention to detail and highly recommend him to anyone needing bike service. Thanks, Nick!

I Went inside to ask if I could borrow a tool to tide a loosen screw quickly. Staff led me to the…read moreback and ended up charging me full service of 30 dollars for 10 second of adjustment. In no world this should deserve more than a star review.

Needs some customer service training. I give it 0 stars. Went in to purchase a bike and there were…read more2 employees and no other customers. Never even said hello. To bad. It looked like they had a good selection.

Stopped in and saw some awesome bikes, an employee there named Chad was very very knowledgeable and…read moreextremely friendly. Give the shop and Chad a visit , you won't regret it

Fast friendly service for tune up. Reasonable price. One of the few shops in the area that are…read moreauthorized for Specialized bikes.

This review is a little overdue, but I wanted to give a huge shoutout to the incredible staff at…read moreREI! Their customer service continues to be second to none. A special thanks to David and Will for taking such great care of my bike. They performed a complete tune-up, installed a pair of brand-new Panaracer GravelKing tires, and replaced my pedals. I dropped my bike off in the morning, and it was ready by the end of the day. It rode like new, and I couldn't have been happier with the quality of their work. I've always been a big fan of REI because they genuinely provide personalized service, especially for us cyclists and outdoor enthusiasts. This location is an excellent example of what makes REI so special. Over the years, I've purchased much of my hiking and camping gear here, including one of my favorite Trailmade sleeping bags, which has accompanied me on many adventures. I also appreciate REI's quality Co-op branded products, reasonable prices, and the fantastic sales they offer throughout the year. If you're looking for knowledgeable staff, outstanding bike service, and quality outdoor gear, I highly recommend this REI location. Cheers!

I like my local REI, but the floor service is lacking. Half of the time, I feel like I'm…read moreinterrupting something when trying to get attention and ask a question. However, the support on the register is always amazing. They are friendly, humorous and try to help even when they don't have the answer. Also, I was really disappointed that they don't carry any water craft, nor was the person I was speaking to this evening willing to help or ask if anyone in the store could make suggestions... essentially, because it won't result in a sale for them. They should be experts in most things outdoors; and be able to provide some suggestions for ordering from their website.

I had two bikes that needed repairs, and Doug's mobile service made everything incredibly easy…read more Doug arrived on time, diagnosed the issues, and had both bikes repaired in one visit. The work was high quality, the pricing was fair, and the convenience of having the repairs done at home was unbeatable. I highly recommend Doug to anyone needing bike repairs. Thanks again Doug! We will definitely use you for any future repairs and will not hesitate to refer you to family and friends.

Super fast and friendly service. Fixed my cruisers right away! Doug was clear about what the cost…read morewould be and my old bikes became new bikes in about an hour!