I came in here to shop around for a bike. I've been looking for a commuter bike, and while doing my…read moreresearch, I read that this place sells used bikes at a reasonable price. When I came in, the staff/owner was professional and welcoming. He suggested what kind of bike suited me based on my preferences and height. I ended up buying the bike he showed me. There was a 1-year warranty on the bike (except for flat tires), and he even told me I could return it within 3 days if I didn't like it anymore. He was very knowledgeable and didn't pressure me to buy the bike. He was very direct and fair, which I appreciated.

Best budget maintenance services in Fremont. The father and…read moreson duo are really down to earth and give great customer service support any time you walk-in.

Service was brilliant. Very helpful and informative and answered all our questions and concerns…read more Would recommend this store to anyone looking to purchase a bike. I'll be back to buy another one soon Thanks

This place is awesome!:amazing selection, very helpful. They really take time with you and not at…read moreall pushy . It is so refreshing to see people like this who genuinely want you to be happy with the bike.

Went in today to check out if they have bromptons, the door was locked but they're inside. Just…read morefound out they take appointments only through their Yelp but there wasn't any sign on the door and the guy inside who clearly saw us didn't even bother to come out and tell us that we need to make appointment :/

Was looking to get back in a bike after dropping 100lbs. The team at Urban Bike Fitters were…read moreawesome, knowledgable and professional. They got the right sized back with the add-on's and adjustments I wanted. After shopping around I realized they had great pricing and with the most knowledgable staff around! Go check them out, won't be disappointed!

This review is only for the service department. I dropped off my bike for a tune-up. The…read moretechnician there identified a worn out big chainring and rear cassette. A fair quote was provided and the repairs were made. My roadie now rides like new. Thanks guys!

amazing bikes palace, very very big, I bought a woom bike for my daughter which costed my 890…read moredollars.

Had a great experience with a bike fitting with Dean today. Dean was very experienced in…read moreperforming the bike fitting and friendly. Dean was interested in what type of riding I do and issues I was having with cycling. He performed measurements, took photos and videos of how I ride and what could be done to improve my setup on my bike.

Absolutely the best service , support and advice . My son rides at the PDJ and if he ever needs a…read morerepair he knows he can just get his bike to Superfly and they will help him . I highly recommend Superfly for your new bike and repairs .

Great customer service, they weee just super nice and helpful. Needed 3 bikes for Mother's Day…read moreweekend and they came through. I've been a loyal customer of theirs since the 80s. Go help out the local businesses!

Been going here for over 15 years. Get a tune up every year or two. They always do a nice job.read more

I come here for ammo and sports stuff sometimes. Always easy to get in and out and I feel like I…read moresave a few bucks

Have visited this store many times over the years for sporting and fishing equipment. Staff has…read morealways been helpful and the store clean.

I came about a half hour before closing. The store was very clean and quiet. They had a variety of…read moredifferent Trek bicycles, as well as e-bikes. Chris was very patient and knowledgable. She was able to answer all of my questions and help me find the perfect bike within my price range.

First off I want to mention I am not posting this out of emotions or anger. I want to express and…read moreshare my honest experience of what happened to me at this bike shop and warn all of you before you decide to have service at this bike shop. I've had a hard time finding a good bicycle mechanic and I decided to try Castro Valley Cyclery and my first impression was how empty the shop was. Not one single customer, completely empty. I explained, " all I need was a Derailleur adjustment and everything else on the bike was new, so there was nothing wrong except it needs an adjustment" The manager, Tyler Dietrich, tried to sell me a bunch of things and I declined because he was desperate to make a sale and not out of honesty. When I picked up the bike a few days later after receiving a message that it was ready, again I noticed the bike shop was completely empty, 0 customers. I took bike out for a test ride and noticed the adjustment wasn't made. I mentioned to the manager, Tyler Dietrich, and he put it on rack and said there's nothing wrong. I told him, "you need to put a load on the bike and ride it. He rode it around the shop and he realized the shifting wasn't right and said, "there's nothing wrong" He said I need to get new parts and again tried to sell me stuff that wasn't needed. Next he began to get confrontational with me which I didn't understand because I am the customer and I am the one paying for service. I asked for a refund, which he gave me and told me to never come back again. I was shocked. All of you Mountain bikers and road cyclists who likes to have your bikes dialed in, adjusted properly, fine-tuned, DO NOT GO TO THIS BIKE SHOP. You will be disappointed. Trust me. Now it makes sense why their were no customers here. And if you need to buy a new bike go somewhere else. This place isn't worth the headache and frustrations.